This msg is to the owner…read more My family has been coming to your shop for over a decade. We are loyal longterm customers by definition, and I have always thought of you as a gentleman. Today, I came to fill my containers, when I was about to place them on to a cart, one of the two shaggy workers ordered me to put it on another empty one six inches away. I asked "what's the difference?" "Difference is I told you where to put it". The other shitty attitude worker was equally offensive. Both were Disrespectful, rude, unacceptable. I'm never coming back, despite I still have a card in your stack. I had zero attitude coming in, so it's them, and if this is how my experience is, no doubt they are alienating other customers as well. As a business owner myself, my feedback to you is my parting gift. Those two fools don't give a shit about your business, so you had better ...

Sawyer the owner is Great. I've known him for years. Been coming here for water for over 10 years…read more Some employees are friendly. But many I've met are grumpy. They recognize me- I've tried to chat but some just seem unhappy. Not sure I can come back. So sorry. Good luck.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Very interesting discovery!!! I am glad that my family and I are still alive to post this review!…read more After opening the RO filter housings for routine maintenance, I found out that the original filters were still sealed inside their plastic wrapping. This means the filters were never actually filtering water from the time the system was installed. Leaving the filters wrapped completely defeats the purpose of the RO system and potentially exposes to untreated water while giving a false sense of safety. This is a serious installation error. Most customers would never think to open the housings to check, so this could easily go unnoticed until time for replacement. I have photo documentation clearly showing the filters still wrapped in plastic inside the housings. And Awni, I know what I am talking about.

I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

We are so pleased with Water World after switching over from Ready Fresh/Primo Brands. They deliver…read morewhen they say they will, they have quick shady service, they respond via text immediately and are completely flexible throughout the process to switch over from another company.

Inquired through their website and heard back within an hour. They provided a quick quote and were…read morevery flexible when I asked to move my delivery up. My first delivery arrived fast, and their response time has been excellent. First impression is top-notch!

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

Set up was super easy and fast and their deliveries have been ontime. The water itself is great…read more I appreciate that the delivery driver has called before each delivery to confirm how many bottles we need. Their office has gotten back to me quickly everytime I have had a question.

Recently switched to Water World. Set up was flawless. Today was our second delivery which had a…read moreslight delay. On a Tuesday morning, I texted that we had half a bottle left and got a reply that within 3 business days 6 new bottles would arrive. We ran out of water on Thursday and I texted to confirm delivery will be made. Received a text on Friday that the delivery was confirmed for Saturday morning. So, a little more than 3 days but otherwise happy and I just know now to make my request earlier.

Convenient place to pick up gallons of water for our humidifiers. Easiest way to fill is when…read morethey're open and have the taps. The outside dispensers are available 24/7 taking small bills and coins

Water smells bad and also taste funny. Talk to the owner and he said that this water was…read moredistilled.My butt

My family has been coming here since I was a kid. Water is extremely crisp and refreshing…read more There usually is an older Vietnamese lady working behind the counter. I show her my membership number written on one of my bottle caps, she keys it in, enters how ever many gallons of water I purchase, and gives me a receipt. Service is friendly enough. Keep in mind that you're here to get water, not to dine-in/purchase material goods. Pricing as of 7/17/2025 - $0.35/gallon with a membership.

Crystal Pure Water has moved two stores down between Togos and Happy Donuts! Today was their grand…read morere-opening, so my bf and I came out to support and grabbed a free donut. The water is still as great as it was at the previous store, and the new location looks a lot more updated and so pretty with the accent wall! Please come out and support!

We've been using Bay Area Water Trucks for potable drinking water for many years and have…read moreconsistently had a great experience. The water is clean, fresh, and doesn't have a strong chlorinated taste, which really matters to us. Their service is reliable and easy, we don't even need to be on the property, as they know exactly where to fill and simply bill us afterward. Jacqueline in the front office is especially wonderful, she's always friendly, responsive, and easy to work with. We truly appreciate the professionalism and consistency of this water company. Highly recommend Bay Area Water Trucks, especially for anyone in the Santa Cruz Mountains.

Needed my pool filled on short notice. Bay area water trucks responded quickly and got the job done…read moreworking over the holiday weekend. Thanks

Waste of time. Lady said cash only even though they advertise taking cards. Tried to charge me…read morefor 7 gallons for a 5 gallon container.

I went there once and have the same opinon of the "nut job" lady. I'm more concerned about the…read morequality of the water. Sounds lijke the water is the highest quality...is this true? Thanks