5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement,…read moreMitch came and completed the service within a week. Highly recommended.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

3 years later and I'm still happy with the soft water system. Eduardo and team did a great job…read moreinstalling and everything has been running well. They even reached out to make sure everything was fine which I really appreciated. Highly recommend this company.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

Got the Fleck 5600SXT water softener + catalytic carbon filtration system installed through Silk…read moreWater San Jose and I must say, I'm highly impressed with the quality of work that Trung and his team did! What I liked the most was - Very reasonable and upfront pricing, Friendly & professional, Excellent communication. They arrived on the set date/time to the dot and completed the prep and installation in less than 2 hours! I would highly recommend them to anyone looking for a Water Softener Installation service in and around San Jose.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Best water in town super fresh and nice store They also…read moreoffer delivery, which is very important. Thank you

Absolutely love our water delivery service (available for customers within 10 miles of their office…read morein Mountain View) and also even getting water in store and at the 24/7 store kiosks outside - bonus one takes bills, the other does accept credit cards - at A&L Pure Water) All our water needs is finally well taken care of with beautifully personally dedicated and labelled bottles for our family's use exclusively with reusable screw on lids and our water delivery has been completed consistently in one day one the day cited as contracted. This is all such a vast improvement from our experience with a bigger water brand that really was very inconsistent and impossible to work with.

5 stars isn't enough. We had a major water softener failure that sent resin throughout our home's…read moreplumbing system, and Jet Pipe Plumbing absolutely saved the day. Their team was responsive, professional, knowledgeable, and incredibly thorough. They spent the time to diagnose the issue, clean the entire plumbing system, replace the softener, and make sure everything was working properly before they left. What could have been a complete nightmare was handled with professionalism and care from start to finish. I truly appreciate all of the hard work they put in and the peace of mind they gave my family during a very stressful situation. Highly recommend Jet Pipe Plumbing. Thank you again to the entire team!

The technician was unable to identify the source of the leak. We have a good understanding of…read moreplumbing, and during the visit he made several statements that were factually incorrect. It became clear that he lacked the experience needed to diagnose the issue properly, despite being described to us as your most experienced technician. The technician told us that he has only been working in the field for six years. We then contacted another plumbing company, and they were able to locate the source of the leak. Overall they are polite and did not charge us.