We stopped in for a quick bite and drink between a baseball game and a party. We ordered appetizers; the Boom Boom Shrimp, Potato Skins, and boneless Chicken Tenders. The portions were huge and very tasty. For 2 adults and an 11 year old, we had enough leftover to feed all 3 of us again! Obviously, with the huge number of beers on tap, the great drink menu, and kid friendly soda and milkshake choices we weren't disappointed with the beverages either. Our waitress, Jillian, was super attentive, gave us all the time we needed to decide our order considering it was our first time there, and overall just a nice person. We sat outside on the patio and honestly thought this was a corporate chain due to the attention to detail of the pirate theme. It was nice to find out that this is, indeed, an independent establishment. Very impressive. I wish we lived closer because I would definitely make Kaptain Jimmy's a frequent destination. read more

Kaptain Jimmy's - Boneless chicken appetizers - American Near Me - Agawam, Massachusetts

Have been here many times before. In the beginning the food was very quality and tasty. Lately the food has gone down in quality. We used to eat there twice a week, no more. Maybe will try it one more time. You need to get back where you started. read more

I've had more than my share of Cobb Salads over the years. In some of them, the chicken plays a very minor supporting role -maybe a few sugar cube sized morsels. But not here, matey. Here the chicken stands out on the stage, in front of the band, under the bright splash of the spotlight. My Kobb Salad included the Dolly Parton of chicken breasts - it was more like a turkey breast in size. Check out the photo- it covered half of my plate and believe me, it was a big plate. The Kobb was a great value- not only was the quantity of chicken outstanding, but so was the quality- juicy and perfectly cooked. The lettuce, cherry tomato halves, blue cheese crumbles, bacon, and chipotle ranch dressing were all perfect. For $10.95 this was a pretty good value, considering half of it came home with me. Our lunch of a Kobb Salad, a Plain Jane burger with fries, and a soft drink ran around $25. The interior has a nautical theme- big wood timbers to suggest a boat and all sorts of maritime and pirate paintings on the walls. The female servers all wore fishnet stockings, and the meals were served by guys dressed in a pirate doo-rag like the guy in the Pittsburgh Pirate logo. Hali, our server was a delight and we chatted about their $5 breakfast buffet (with beverage purchase). Which sounds like something I have to try one day. Oh, and one more thing, I counted 78 beers on their menu!!! I also need to try a sampler flight too. I wonder if I can get the beers with breakfast? Kaptain Jimmys is a huge place divided into three sections. We ate in the restaurant half on the left, there is a small bar in the center, and a huge lounge/dining area on the right. We were here at 2:00 on a Saturday and there was a live band! They were playing Sweet Home Alabama. Room for improvement? Yeah, charging $2.95 for a Diet Pepsi is a greedy rip-off. And the hostess who seated us was silent, ignored our "Thank yous", and basically flung the menus on the table in a manner that didn't even have them facing us. We had to spin them around to read them!! read more

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Although I keep going back here for the huge beer menu and awesome meal choices, I will say there are many improvements that could be made. We do encounter problems with our food (small portions, cooked incorrectly, bland etc) and have had a few problems with service. I am not sure if this place is under the same management as opa opa steakhouse or not (I believe they're partner restaurants) but if so that would explain many of the problems. However, as I mentioned before the drink menu is outstanding and the ambience is awesome. They have a huge bar with more taps than I cared to count. They do offer many weekly specials, such as the $5.95 burger and beer deal Monday and Wednesday. *** UPDATED REVIEW *** I returned to Kaptain Jimmy's with a large group of people on a Sunday afternoon. This trip was far better than our last and our waitress was outstanding. A few of us ordered the $10.99 pasta and martini special, and we ordered dishes that would have normally cost $20.99. The food was excellent, especially the Lost Island Pu Pu Platter we ordered for an appetizer; it was huge! Kaptain Jimmy's has me and my family hooked, and I look forward to returning. read more

Kaptain Jimmy's - Bar area - American Near Me - Agawam, Massachusetts

This restaurant has it all. The food is delicious and well prepared. The quantity and quality of the food and staff is wonderful. The prices are great. I am not related to anyone there nor have formed any friendships. This is a non bias opinion. read more

We have hosted numerous events here and have enjoyed ourselves. Apparently new management thinks it's greedy for us to want to take our leftovers home. We purchased a private buffet. They would not provide enough to-go containers to take the food we paid for home. It's illegal to serve our buffet leftovers to others so I'm not sure why they would have an issue with us taking the food home instead of them throwing it out. Horrible, selfish policy. We contacted management via Facebook. They called us greedy and silly. We will be never return. read more

Kaptain Jimmy's - American Near Me - Agawam, Massachusetts

Double not worth it. Food was bland & Got mildly sick from it. Go here if you like eating food but have no taste buds. I ordered fish and chips and my wife ordered a Cobb salad with chicken on it. She had me try an avocado from the salad which seemed suspicious. It had no flavor at all and I'm pretty sure it was bad because my wife and I both felt sick afterwards. I have no idea what they're doing with the avocados but I'm presuming they have no idea how to tell if an avocado is bad or not. The fish was bland. The chicken seemed precooked and then refrozen and reheated. Appetizers were good. This is a bar with a restaurant menu added to it. Not a restaurant with a bar. You'd have to be really drunk to enjoy this food. read more

I've worked in customer service for 35 years. Customer service is really bad at Kaptain Jimmy's.

We used to frequent this restaurant when they first opened. Eventually the food quality and staff continued to decline. We tried again only to be let down again. We ordered fried mozzarella and it came out pretty quick. Unfortunately the first of the 8 good size pieces was still frozen in the center. We flagged down our server and she quickly took it away and apologized. I understand things happen however 10 minutes later she returns with the 7 original remaining pieces that they recooked. I'm no expert but I would think if something gets served and sent back they should throw it away and start over. Needless to say we offered to pay for our drinks and left a tip for the server who was mortified by the kitchens repeated failures. It's a shame that such nice facility with a good menu can be run so poorly. read more

The food is just average. The service okay. When they have a band it is really fun. The drinks are average price.

Food was delicious! Great service! We started with the nachos. They were a very generous portion loaded with toppings. My husband and daughter got the steak and cheese and both said it was delicious. My son got the chicken parm. It was a huge serving and he loved it! I got the California Plunder and it was really fresh. Overall it was just a great experience. We will definitely be back soon! read more

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Good food, good variety and great service. They also do karaoke but did not get a chance to check it out. read more

Kaptain Jimmy's - Kaptain's Angry Pasta - American Near Me - Agawam, Massachusetts

DON'T WAIST YOUR TIME. My family and I made reservations for my sisters birthday for 6:00pm. We arrived at 5:55 and we seated immediately. We ordered at 6:15pm. 2 hours later, after having complained THREE times. We still did not have our food. When our food FINALLY arrived, the burger I got looked as though it had been sitting out for those two hours we had waited. One bite and the inside was extremely cold. The sour cream on the burger had turned chunky due to sitting so long. At first management wasn't even going to take off my untouched meal until we complained for the 5th time! Upon leaving we spoke to the manager again and he said the poor service was due to the fact we got seated 5 minutes before our reservation time. The food is not good. The service is awful. Just don't do it. read more

Love this place. great specials, food and staff. Beer choices are wonderful. Our go to place.

Came in on a Sunday night about 7ish. Very quiet, not busy at all! Figured we would sit at the bar in hopes of better service than the last time we came. Unfortunately once again we were super disappointed in the service! Vissi, the bartender yes was nice but extremely disappointing! No greeting? Just what can I get you to drink. No mention of "specials", the-all you can eat prime rib or pasta with house martini?? Our food was delivered by a service runner & she did check on us after that but that was it. Never came back to do a recheck on the "all you can eat" Prime rib? We had to flag her down from total other end of bar. If you think this is good service I am sorry Vissi, just shows your inexperience and you need to be retrained! She was not busy & only one other couple sitting at high top table in bar area. The food is great, we had prime rib & lobster. Everything was great with food! To bad you can't seem to get decent servers, sad. read more

Everything was delicious, hot, good sized to large. The service was very good. But, the room was freezing for some reason. Even the waitress said it was cold. I had 3 layers and was almost shivering. It was 23 degrees outside. It should have been warmer inside. If it was, it would have been 5 stars. read more

Kaptain Jimmy's - My wife's 10 ounce "small" prime rib. - American Near Me - Agawam, Massachusetts

My favorite Tuesday night meet up. Taco Tuesday is great they even have lobster tacos for $3 and $2 margaritas. The taco Tuesday specials are pretty basic but are still tasty. Their burgers are great and also the pasta dishes are good portions and very tasty. The nachos are Huge and great with shredded chicken on it. They have specials throughout the week and live music on Friday's. Also tons of beer and opa opa beers are very cheap. I really enjoy this place. read more

Kaptain Jimmy's - This was why was left of the nachos it was huge - American Near Me - Agawam, Massachusetts

Highly recommend this joint. I had delivery and the food was excellent. Im going to go sit in this restaurant as soon as I am able. I can't wait to try everything on this authentic Italian/American establishment. See you soon read more

Been going here for years. Have gone to many of their Easter buffets. Great food and great service. I always order the prime rib and they always accommodate me by changing sides to French fries and their house made Mac and cheese. Their cheesecake is to die for, delicious. Was here for a bowling league banquet and service was great. read more

Kaptain Jimmy's - Prime rib dinner - American Near Me - Agawam, Massachusetts

This place was a big hit! We ordered cocktails, and mine was not particularly to my liking, so our lovely waitress let me keep it just in case I developed a taste for it, but insisted on bringing me a different drink I had been eyeballing, ON THE HOUSE! The server was extra friendly and well-trained in making guests feel that they matter! We ordered 2 lunch special fish and chips, which came with fries and cole slaw. More food than we could finish (also included a tasty loaf of molasses bread , drizzled with maple syrup and accompanied with whipped cinnamon-butter) and for less than $9 per plate!!! An unbelievable deal and all prepared perfectly! Can't wait to go back! read more

Our waitress. Kim was so kind and accommodating. I went with a group of 7 at 9 and she was attentive and recommended great meals like the surf and turf and their signature burger, and their nachos were perfect to share. The Sangria was great and such a great price. They have signature rum cocktails as well. Thanks Kim for making our night so delightful. read more

Kaptain Jimmy's - Amazing - American Near Me - Agawam, Massachusetts

Outstanding beer selection, huge portions and great quality grub! Came here last night with my buddy and his fiance, we arrived around 3 pm, it was dead so we got very attentive servers. We had their pou pou sampler platter, everything was delicious, they make their own bbq sauce which is outstanding. They have probably the biggest bar i've ever seen, lots of flat screens, and close to 60 beers on tap, so this is a great spot to catch a game as well read more

Kaptain Jimmy's - Serious tap selection - American Near Me - Agawam, Massachusetts

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It really is a solid 3. No more, no less. The 13.99 all you can eat prime rib deal 'hooked' us in. (Boom. Nailed it.) However, the DEAL is you must buy a drink first. Ok, so what's that gonna be, like $3 or $4 bucks for a beer right? Nope, got an Opa Opa light beer and it was $6.50. Thats how they suckered me. So it's more like Kaptain Jimmy'd my wallet open. With all that said I enjoyed the beer and I enjoyed the prime rib (only needed a touch of S&P). So all in all, if I wanna have a few beers and pig out on some app's I'll come back, but for prime rib I'm going to Bernie's in Chicopee. I'll pass on the drink. No deal Jimmy, sorry. read more

Kaptain Jimmy's - Prime Rib, opted for double veggie... - American Near Me - Agawam, Massachusetts

Moved close to here during the pandemic and have since tried this place several times for takeout. Have yet to be disappointed. Burgers are fresh tasting, fried fish is delicious. Lately have been having Kaptains Angry pasta which is really really good...chorizo is spicy and delicious. A great takeout meal reasonably priced. The fresh seeming bread boule is a really nice accent too. read more

This is a review of the Sunday Brunch. If you're thinking of going here for an evening of partying and music and drinking then you'll need to read someone else's review. That being said, based on the dance floor and the jillion beers on draft, they've got the ingredients for an awesome evening. Now to the brunch. It was a Sunday buffet, all you can eat, for about six bucks plus your drinks. My family thought the pancakes and frittata were winners but the scrambled eggs not so much. The home fries were good and of course bacon (can't go wrong with bacon). But it's all you can eat, so if you don't like something, just get something else. There were toasters, but they had run out of bread to put in them. Our server was attentive and really nice and the bathrooms were clean. And it's got a serious pirate theme. It was a solid Sunday brunch, the quality of the food felt like you might find at a chain hotel or similar. But it is about 6 bucks. I felt it was a good value. I travel up that way pretty regularly and I don't know if I will say that I will alway go back, but it will definitely be a place we will consider. read more

While my server couldn't be more gracious, professional, and Covid protocol conscious, Kaptain Jimmy's didn't measure up. First off, their soil-resistant burgundy-colored fabric napkins give off such a stench that one's stomach will turn. Nor sour smell, filth stink. They all need to be professionally stripped of their odors. Not hard to do, but gross if not done regularly with industrial napkins. Secondly, I ordered the fried spring rolls as an appetizer. Great looking on the outside, but they still had ice chips inside. Back they went. Next up, dinner salad w blue cheese dressing. Mushy halved cherry tomatoes and several wilted and gooky-edged greens which I picked out. Otherwise edible but not remarkable. On to the boiled lobster dinner. The lobster was tender but flavorless. The mashed potatoes were ok, the butternut squash was also ok. But nothing was excellent except the server. As far as the decor goes: seems like a dirty Disneyland. Fake wood beams that are supposed to look like trees, and lots of ugly Christmas decorations and inflatables. There were other diners there and each table was over 10 feet away from any other party. This place is fine for a night of casual music and drinks in the other room (which isn't happening because of the lockdowns), but I'd skip eating there again. read more

Great food!! Great service! Fair prices. Went there for a comedy show. The show was ok but it was the first time I went there and the food will bring me back for sure read more

Have been going here every year for rv show at the Eastern State Expo. At first it was amazing. But every year it has been getting more disappointing. Just went tonight. Service was horrible. And I would understand if it was busy. Asked if we get bread 4 times. Waitress never came back to ask us if we wanted more drinks. Helloooo more money?! And my husband and I ordered zuppa di pesce. He ordered with tomato sauce. I ordered with Alfredo. 25 bucks. Literally 1 shrimp. 1 mussel. 1 tiny sea scallop. 1 piece of cod the size of a small pack of gum. Yea nooooo. That's not it. Will never ever go back. read more

If I could give zero stars I would . We have been going here for a couple years and the past year it has gone entirely down hill. The service is entirely awful with no respect to customer service . Tonight I spent 15 minutes watching who I think is the manager sit behind the bar watching The Bachelor. I even saw her turn up the volume to hear . She didn't care that her waiter sucked and neglected to give bread that was asked for or bbq sauce that was asked for . The waiter was in a cloud as he seemed to have no idea what was going on. This is the third time this has happened and we definitely will not go here again . read more

The Juicy Lucy Wowed Me. Great burger. The service was stressed thin but eventually recovered. The beer selection is off the chart. The kitchen turned out the food quickly and very nicely. My second trip here and much better than the first time around which kept me away for a year. Glad I tried again. read more

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A spur of the moment stop of Kaptain Jimmies for lunch. My wife had a really tasty Portabello Sandwich - mushroom was cooked perfectly, veggies onthe sandwich were fresh and flavorful. I had the fish and chips - excellent! The fish was delicious, the fries were crispy on the outside and soft inside - nice! Malt Vinegar onthe table - good job! 2 Land Lubber Specials, 2 soft drinks - under $16.00. I love this place! read more

I cant say enough good things about this restaurant food is great especially the giant sampler platter app. The burgers to the pasta specials everything has been great. The service and the food have been top notch. read more

Kaptain Jimmy's - Seafood risotto. - American Near Me - Agawam, Massachusetts

Loved the location, loved the interior,love the staff did not enjoy the food or the prices my wife had the Stuffed Shrimp I had the Lobster Mac n Cheese unsatisfactory to both read more

I brought my mom for the first time to Captain Jimmys in Agawam MA. It was the worst experience I've had in a restaurant for years. The hostess was rude and seated us at a dirty table next to a noisy birthday party. We waited about 20 mins for menus and drinks. And a good hour for our food, which wasn't great at all. Then when I told the waitress the wait was unacceptable she asked me if I wanted her to bag up the food, which was still sitting in their kitchen. I later asked her for a box for my food and she never returned with the box or the check, but I could see her clearing dishes for the party. I would have left long before that but my mother is elderly and walks unsteady. May I mention that my mom was in the restaurant business for over 50 yrs. so she will not return to Captain Jimmys in Agawam MA. This place deserves a 0 star! read more

We were a party of 9 intending to dine on the patio. Rain eliminated that option. Members of our party began to arrive 15 minutes before our scheduled reservation. We were greeted by a dour, humorless man behind a podium. He pointed out the patio was closed and said little else. Given that your dining room appeared at half capacity, on this Thursday night, I didn't anticipate a problem being seated within a few minutes of our arrival, despite being several minutes early. Instead, 7 of us were left to linger for 10-12 minutes in an unnecessarily crowed hallway vs exchanging pleasant conversation at an actual table. Seating a party that had arrived a few minutes early and allowing them to order a cocktail should have been a given, vs the heavy lift it appeared to be for your staff. We were ushered to our table, The table configuration was quite bizarre. Despite being a party of 9 there was a table configured for 6 people and apparently the remainder of our party, 3 people, were going to occupy a both. The table, associated with the both, had not been moved to adjoin the main table. On what planet does a "party of 9" turn into a party of 6 with the remaining 3 diners seated apart from their fellow diners? We pushed the table associated, with those remaining 3 isolated diners, toward the main party and commandeered a couple of more chairs to arrive at a logical configuration for a party of 9. That SHOULD have been done by your waitstaff, as instructed by your maître d'. We ordered cocktails and began what would become a 20 minute wait for them to arrive. We were not offered bread and when I finally asked the waitress for it she quizzed me as to how many slices we would need. I responded by saying, "Well, enough for a party of 9." I was left wondering if your establishment was in such dire straits that bread for the guests was being apportioned by the slice. Either that or your waitress had opted to rely on my clairvoyance as to how much bread would be consumed our party. We ordered entrees. I clearly and distinctly ordered for my 92 year-old mother. She had wanted potatoes with her salmon vs rice. When the entrees arrived somehow and inexplicably they thought my Mother had ordered prime rib. No explanation was provided for the mix up. Finally, frustrated by watching my Mother, who had been consigned to watching others eat, vs eating her own entree, I was forced to to inquire as to what went wrong. The waitress explained she had coded the entree wrong, caught her mistake, pointed out the mistake to the cook staff, yet they still made the wrong entree! This was a disappointing visit. We are regular customers, eating at your establishment several times a year. The waitress did her best, but she was betrayed by an apparently overwhelmed bartender, a cook staff that could not pivot and a pecuniary bread policy apparently established so as to prevent the unnecessary loss of a single slice of bread. God forbid. The food was good, as always, but the unaccommodating host along with the mistakes and slow service left us wondering about the sustainability of a your reputation as an upper-tier dining venue. read more

Jimmy's is always great to grab a decent meal for the Tuesday or Saturday $6.95 special. Paired with a variety of Opa Opa beers you can't go wrong. Some go to options that never disappoint are the fish and chips , chicken Mac and cheese or thanksgiving pie read more

I wish I could give zero stars, this place is just god awful I have given this place three tries but all messed up one of the times I went I asked for a burger medium rare when I got it I was given a raw burger! I was not happy this place needs to get their act together and maybe I'll give it another try but until then 1 Star read more

Went there for lobsters but ordered the oysters as an app. It's a seafood place right? Wrong. Oysters came out with the food rather than before. The one I did eat was sour so obviously bad. The lobsters came with a steak which o ordered medium, the center was raw so cooked rare. They took the oysters off the bill. $93 +tip later and I'll never go back there. read more

This was probably my 15th visit to this place. I really enjoy there food but I am only giving it 3 stars because it's really hit or miss. Sometimes it's excellent food with excellent service, but sometimes it's just down right lousy. This time in particular it was a miss for them. I ordered the mac and cheese with chicken. The quality of the chicken was terrible and the cheese was very watery. The service was good however. read more

Kaptain Jimmy's - American Near Me - Agawam, Massachusetts

Service is always good...staff is always polite and courteous, and I love the fact that they serve their beer in goblets, but each time we go the food gets worse and worse. We went with the pupu platter (nachos, wings, calamari, etc)...nachos were supposed to come with chili, but maybe they ran low yesterday because I'm 99.9% positive that we were served nachos with marinara sauce. Anyway, im usually too lazy to post reviews, but I feel like it is my civic duty to warn others. At the end of the day I guess it's really no one's fault but my own, after all to their credit, they try to name their dishes so you know what to expect...walk the plank nachos (you'll want to kill yourself the next day after eating these), exploding baked potato (referring to the damage about to be done to your large intestine), pupu platter (self explanatory)...lesson learned I guess. At least I'll have plenty of time to reflect upon my decision making as I spend the rest of my day in the bathroom. read more