I'm not one to be leaving reviews for things, but Harper at this dealer is the guy. Smooth,…read moreexplains to you in details you can confirm yourself. Got us out in a tight situation trying to show proof of income. Harper got me rolling Go eagles

I had an amazing experience working with Harper! From start to finish, he genuinely had my…read morehusband's and I's best interests in mind and made the entire car-buying process smooth and stress free. He completely hooked us up with a great deal and was transparent every step of the way. Even with all chaos of other potential buyers, he was attentive with our needs and let us in the loop of what was going on.

What a great experience. Ben, Johnny, and Luis have made me feel super secure in the car I…read morepurchased and have gone above and beyond to make sure the car was prepped to my liking. Highly recommend this place to anyone in need of a used vehicle.

I purchased a car with lots of problems that I found out about a month or two after I purchased it…read more It got so bad that I was replacing major parts almost every month until finally, the transmission started to go out six months later. I am very disappointed. I returned the car voluntarily requesting a civil agreement that I would not ask for my money back, but I didn't want it on my credit, but of course I'm not getting any response. I've been told that "I signed a contract "by the "manager ", however, I purchased a car that was a major lemon and would have qualified under the "lemon law ". I beware because it looks like they have lots of cars like this if you read other reviews.

I came there a month ago to see one specific car that was listed on Cargurus. The car was listed as…read moreautomatic. I drove 30 miles one way to discover that the car, in fact, was manual transmission. A month has passed, and they still have it listed as automatic. How good is that? Total negligence!! Do you think they got back with me and offered to make it up to me? No.

Aloha - First of all let me send a warm aloha to the staff at QNQ…read more I had visited the site a almost 2 years prior; however, i ended up delaying the purchase. Eventually I came back recently and they were fabulous in assisting me with my purchase. Pictured- I added my sticker to personalize it and the 2nd picture is my custom pic after a week... Thank you Qaisar, Elizabeth, Enrique, and Mr M

So my experience here was fantastic. Felix was a great salesman with…read moreGreat understanding for what I wanted. They have a nice area to test drive . Car looked in great condition and beautifully detailed And it was definitely something that I was interested in. And I sent the information to my mechanic friend, and he said that the mileage that it was at was going to require it To get a certain service. After verifying that with toyota about this specific Highlander. I was so willing to get this vehicle, but I wanted it to be discounted for the price of the repairs that I was going to do on it within a week because of the mileage that required it to be done at that time. And without it it would not be a good outcome for this car. So I ask for the discount in between the price that both my friend mechanic and toyota quoted. And there was no budge. Great interaction, great communication, great cars. But yeah, if you're aware, and I'm aware a situation that requires a price discount. I think I should get it if i'm still willing to buy the vehicle just my thought.

I had the best used car buying experience at St. Mina Auto Sales. My friend and I were first…read moregreeted by a very nice salesman Felix. Felix unlocked the car for me to get in and check it out. The lot got kind of busy, so Felix had to step away. My friend and I were then greeted by Mina. Shortly after we took the car out for a test drive. I decided to purchase the car. No pressure, no hidden fees. I was given the Carfax to look over. It was a very pleasant buying experience. I would definitely recommend anyone looking to buy a used car to check out St. Mina Auto Sales first! Thanks again Felix and Mina!

My Experience(S) at Certified Auto have all been extremely wonderful (especially because "Car…read moreShopping" can sometimes hold "Unwanted Surprises" if the vehicle is not in Excellent Condition. My Grandson was able to find a really nice 2012 Dodge Charger there (with a "Perfect Score" when taken to a 3rd party for evaluation); and I also found a 2014 Honda CRV (a few months later) -- which also passed evaluation with Flying Colors. My personal thanks to John, Elias, Corine, and Luna for the Excellent Service and Selection. I would highly recommend Certified Auto in Upland for anyone who is looking for an Excellent Used Vehicle, at an Affordable Price!

After viewing and keeping updates via the website, my wife and I decided to visit the dealer for a…read morefirst hand experience. We were immediately greeted after parking our vehicle. The young man was pleasant and assured us that we could request keys and test drives for any vehicle. After quite some of us statically inspecting a few SUVs, we were approached by John, the sales manager. After about 3 or for rides around Upland, we settled on a great value SUV with a 3rd row. The price was fair for the make, model, and condition of the vehicle. The paperwork process went through faster than any other dealerships that I've been to. Thank you for a smooth, and hassle free process.

Amazing customer service. I love my truck!…read more The entire staff was so helpful in helping me find the exact vehicle I wanted. I would def recommend this place to my family and friends!!! Ask for Mark or Ramzi!! They will take good care of you!

I absolutely love my Lexus! She runs perfectly and I am in…read morelove with my red seats. Claudia - was absolutely amazing . By far best car experience I've had yet , She made sure my whole process was quick & easy . Car was very clean & great condition as shown . Upgrade Auto is the place!

My husband and I had the best car buying experience here, we were not pressured into anything,…read moreactually I set up an appointment with them and cross messaged my texts to another car dealership by accident, luckily this other dealership was literally only a few blocks away from Archangel Michael auto group .. They stayed later for my husband and I, we were able to purchase the vehicle I wanted to get for the lowest price anywhere... There were a few things that he addressed on the vehicle, and he had me bring it back to repair these minor things all for free..!! We drove from Desert Hot Springs California to the IE in Bloomington Ca I would do it all again the next time we need to buy another car... I plan on bringing my mom Sandra GIbson down their next weekend to purchase a Cadillac Escalade.. We purchased our vehicles in cash and I will definitely be doing the same thing for my mom ..!! She is the worlds Best mom and I wanna get her the vehicle that she's always wanted to buy but was to pricey.... Michael is the only auto group I trust and stand by ... The Auto Dealership you can Trust, Archangel Michael ..!! You Rock ..!!!! Michelle & Jaymes Herman

Don't expect any help after you sign on the dotted line. This place stops responding once it has…read moreyour money. If you have any issues, you will be out of luck. They never sent me my plates and tags. It's been several months. They know the issue. They have my address. They know I live far away. They won't my plates and tags. There is nothing to discuss. It's BS.

From start to finish. Ray is amazing person. Not a push…read moreover, Not a salesmen. Just a human being like the rest of us, gave us upfront pricing. Didn't make us wait for hours and hours just to get replies We called, asked for price out the door, we showed up. Got the same price that was said and agreed over the phone. Made the transaction easy and fast. Couldn't have been more happier. I will be buying more cars from Ray in the coming future ! Thanks Ray you're the best !!!!

Just purchased a used vehicle here. Ray and DJ were extremely helpful. The best - BEST, and easiest…read moreexperience ever in purchasing a used vehicle. No pressure, nothing that even hinted of typical "used car sales" stigma. Both very kind and willing to engage any question with authenticity. They were genuinely interested in understanding and helping us get the vehicle we wanted. Zero upselling!