Cancel

    Open app

    Search

    Pacific Auto Center - Fontana

    2.4 (1.3k reviews)
    Closed 9:00 am - 9:00 pm

    Pacific Auto Center - Fontana Photos

    You might also consider

    More like Pacific Auto Center - Fontana

    Recommended Reviews - Pacific Auto Center - Fontana

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Our 2025 Nissan Altima SR
    Michael H.

    Here Picking Up Our New To Us Car..!!! A 2025 Nissan Altima SR Black On Black, Leather Interior, Sun Roof, Beautiful Black Aluminum Rims, Great Big Infotainment Screen, New Car Scent , Only 8,500 Miles From Tennessee Only One Owner. Practically Brand New..!!! Trading Our 2015 Nissan Altima "S" AKA "GOLDIE" In For A Newer Model.

    Purchased this 1-Owner 2020 F-150 Raptor with 18,788 miles on 6/30/2026 from an out-of-state dealership.
    Manu G.

    I was disappointed with the customer service I received. Before purchasing an $85,000 vehicle, I asked if they could obtain a copy of the repair orders (service history) from the servicing dealership. I didn't feel that was an unreasonable request, but I was told to bring my own mechanic instead of anyone making the effort to obtain the documentation. As a result, I decided to purchase a 2020 Ford Raptor from an out-of-state dealership. When you're spending this kind of money, you expect a dealership that's willing to go the extra mile to earn your business. Unfortunately, that wasn't my experience here.

    After she confirmed with me that the vehicle was still available , asked me to come in for a test drive ( I am 400 miles away )
    Howie X.

    I wished I could have checked on the reviews before I contacted them ! Found a few vehicles back to months ago and never received any response. So today I found another vehicle on their website so my quote was sent in . I received a quick email confirming the vehicle was still available , requesting me for a test drive . But when I logged into their website, I couldn't find it so I questioned the salesman Noemi . She said the vehicle was no longer listed ! I am glad I didn't fall into her bait drive 400 miles to see the car ! After reviewing all the low ratings , I am not the only victims. This dealership uses AI Ronnie and salesmen to provide false advertising by charging additional illegal add-ons , baiting buyers to do the business . Pacific Auto Center practice business in a non transparency manner therefore we now understand why everyone has consider a worse low-rated establishment in the valley ! Do not do business with them !

    Sales sheet with Forced Add Ons
    Avlix F.

    Went yesterday to purchase a vehicle. Was helped by Victor. Test drove and everything. Told him I want to see the numbers and move forward with the deal. Not once did he ever disclose any "add ons" or additional fees. Long story short, they ran my credit, and after a long time waiting brought me a spreadsheet with almost $5k in add ons. I let them know I did not want them and they refused to sell me the vehicle. Victor and 3 other managers told me flat out they will not sell it to me without the add ones. Their site says customers "may" purchase a vehicle with add ons but do not say it's mandatory nor do they give the pricing. Classic Bait and Switch. Even after expressing how much I wanted to purchase the vehicle just without the add ons, they still refused. This violates Cal Code Title 4 S 1304.1 and multiple other California Car Buying Acts. I 100% will be filing a complain with the DMV and California Department of Consumer Affairs. Sad so many dealers are still like this. You can't even purchase a vehicle anymore without dealers trying to take advantage of you.

    Carlos today.  They just keep calling me
    Kat L.

    They have a Ford Explorer listed. We contacted about it. I agreed to the online sale price. I told them I'm coming from 2 1/2 hours away and then I needed to do everything over the phone and then I am a prior Volkswagen Mitsubishi and Nissan dealer. I had hoped that by letting him know that he would have at least some level of respect towards helping me. Instead, I was put on ignore. Today is day three waiting for an answer. When I text him, he always text back like he's going to help me, but then I go back on ignore I am convinced this was a bait and switch car and that these people are shady. 30 years in the Car business and my advice to you is don't shop here. Editing to update:

    Undisclosed mandatory, dealership-installed add-ons once the deal sheet was presented.

    Classic used car bait and switch tactics. Advertised price did not include $4700 worth of mandatory add-ons installed by the dealership, including a GPS system, Door edge protector and an anti-theft system. They were only negotiable by about 30%. Also, the interest rate offered was a laughable 10.99% with spotless credit. (In fairness, I was cosigning for my son who had no credit). However, when offered an extended warranty in finance, they were very generous with our negotiated overall interest rate of 7.75%. Our salesman was terrible. Nice enough guy, but the personality of a door knob. Test drive was a series of four left turns in traffic over a 2-mile route. Very little product knowledge or meaningful conversation at all. He did not disclose the "mandatory" added features installed on the vehicle until he came back with a deal sheet. Then it was all games after that. Luckily, his sales manager came in to save the deal as we were ready to walk out the door. And he can only partly remedy the problem. Lucky for them they knew they were holding the cards of the exact car that we were looking for that was in great shape with low miles. The kicker was at the end of the transaction, the insistence of a 5-star rating. He literally stood shoulder to shoulder with my son who had just come out of the bathroom and leared over his shoulder and insisted he give him a five star rating. It was absolutely egregious and grotesque. In the end, the manager and the finance guy, Saul, were great and affable, and got the paperwork done quickly. At least as quickly as car dealership financing can be. ‍ Nice vehicle, but do not recommend this dealership and will not be back.

    Cars for sale in disabled parking spaces! Really???
    Mary M.

    Called and spoke with Adrian regarding a specific truck. Made an appointment on a Saturday to view the truck. We drove from Oceanside, app 1 1/2 hours. First thing, brother is in a wheelchair and needs disabled parking. All disabled parking spaces were filled with cars to be sold. We had to park on other customer parking. We talked to Adrian about the illegality of cars in the disabled parking. He told a bullshit story that they had thefts and that's why they parked the cars there. Bullshit answer. We were then shown a truck that was not the truck we came to look at. Jaime went to find the correct truck. Half an hour later he comes back and we're told the truck was in service and going to auction because it was unsellable. What??? They couldn't have contacted us BEFORE we drove there to see it?! Adrian explained that it was his fault because he input a wrong inventory number. Really? They didn't double check anything before we drove there? Bullshit all the way around. They moved the cars from the disabled parking, a little late for that. I'm betting the cars will be right back in disabled parking later today. I'm thinking of filing a complaint with the pictures I took.

    5K of dealer add-ons for a used car with 28,000 miles... Shady!

    See all

    2 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 2

    1 month ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 month ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1
    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Manu G.
    0
    11
    10

    2 months ago

    Helpful 5
    Thanks 3
    Love this 2
    Oh no 1

    5 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 3
    Thanks 4
    Love this 2
    Oh no 1

    15 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 15
    Thanks 5
    Love this 3
    Oh no 2

    4 months ago

    Helpful 20
    Thanks 11
    Love this 2
    Oh no 4
    Photo of Kat L.
    11
    346
    146

    5 months ago

    Helpful 10
    Thanks 6
    Love this 2
    Oh no 3

    6 months ago

    Helpful 9
    Thanks 7
    Love this 3
    Oh no 3

    1 month ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 month ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Helpful 5
    Thanks 2
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 months ago

    Helpful 6
    Thanks 4
    Love this 4
    Oh no 1

    20 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 1
    Thanks 2
    Love this 0
    Oh no 0

    1 month ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Helpful 12
    Thanks 13
    Love this 1
    Oh no 2

    2 months ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1
    Photo of Alek B.
    746
    23
    10

    8 months ago

    Helpful 9
    Thanks 8
    Love this 1
    Oh no 2

    2 months ago

    Helpful 5
    Thanks 3
    Love this 2
    Oh no 1
    Photo of J W.
    0
    3
    0

    2 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Rick W.
    0
    14
    31

    5 months ago

    Helpful 7
    Thanks 3
    Love this 1
    Oh no 3

    1 year ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jd E.
    1
    24
    25

    6 months ago

    Helpful 7
    Thanks 7
    Love this 3
    Oh no 1
    Photo of Leo K.
    37
    13
    2

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 7
    Thanks 3
    Love this 1
    Oh no 3

    1 month ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Robert W and Samson were excellent and treated us very fairly if you need to buy from anybody buy from any of these salespeople!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 months ago

    Helpful 5
    Thanks 1
    Love this 1
    Oh no 1

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 days ago

    victor helped us from a to z he is a good guy went to the bank gave us a good deal try to lower our payment

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 33

    Pacific Auto Center - Fontana Reviews in Other Languages

    Ask the Community - Pacific Auto Center - Fontana

    Review Highlights - Pacific Auto Center - Fontana

    Kashan was great to work with over the phone from a distance, very responsive and easy to communicate with.

    Mentioned in 25 reviews

    Read more highlights

    You might also consider

    Sunrise Ford

    Sunrise Ford

    (995 reviews)

    Great customer service especially from Miguel. He's very straight to the point, very helpful, gets…read moreyou the right price. Recommed coming with Miguel.

    My experience with Sunrise Ford was wonderful. This was my first purchase of a vehicle from a…read moredealership, and I went in with knowledge, but also a preconceived notion of what dealerships often come with; haggling, pressure, dishonesty, and otherwise unsavory energy. Sunrise Ford however, removed much of that anxiety and concern from my head. I called in Saturday afternoon, knowing what vehicle I was interested in after seeing it listed online I was connected with Larry, who I later learned was a new salesman to the dealership, despite having many years of experience. Larry was able to provide me with the Carfax for the vehicle, as it was used, additional photos, pricing information, and had the vehicle ready and waiting for me when I arrived later that afternoon. Larry was very kind and upfront with all the information I needed to know and allowed me to peruse the vehicle at my leisure. When I was ready to make my purchase, Larry made things simple and guided me through every step and assured me with confidence and expertise. Above all, Larry was kind he was honest and he was fun to talk to and work with. He stayed on top of everything and communicated perfectly. The only thing I didn't get was a bow on my car, but he still made it happen by borrowing one from the showroom so that I could take my photos which he also took for me. With this being my experience thus far, I have no question that they will continue to take care of me should I have any hiccups or questions. Thank you, Larry and thank you Sunrise Ford. Larry, I pray you go very far in this industry.

    A & A Auto Sales

    A & A Auto Sales

    (15 reviews)

    Literally horrible not even two weeks into having my Mazda and the check engine comes on took it…read moreback to the dealer they said they will fix it they give me a call back to pick it up because supposedly it was working and ready to go but when I go to pick up the car the engine was smoking up and the rims were all scratched up and with a crack going down the bumper and the car still had the check engine light on.

    At first I gave them a good review, but after having the car for less then a week it had nothing…read morebut problems. My 18 year old had to keep fixing all kinds of things on it were still waiting on shocks and yes I understand they're on back order but it's been 4 months. They have a few people that work their and I don't remember the guys name, he was so nice and said we could take the car and they'd fix all the lights that were coming on and check why she had to connect the battery and disconnect everyone she comes and goes. The car wasn't drivable for 2 months. We fixed a few things and went down there to the car place. The guy I had talked to on the phone (can't remember his name) was so nice and kind said he'd make sure everything is taken care of. We get down there and the rude guy said we're not doing any kind of work on this car til you pay the 250 that's owed. Ok that being said , she put over 2000 down and she has paid over 3000 to fix it here and there. I told him to wait til Jan 20 he said no I'm not waiting it's going to collections. I wouldn't recommend this place to anyone we got a bad car and the rude guy told me to tell the financial company that the car was perfect running ( it was for a min) so they'd finance it. The car is beautiful but it wouldn't pass smog if it needed to.

    JOHNNY'S MOTORS, INC

    JOHNNY'S MOTORS, INC

    (133 reviews)

    When we came for this vehicle, we were able to take it for a test drive for almost an hour without…read moresupervision. We checked everything the best that we could. Various reviews here say the vehicles they received had problems. This business sells the used vehicles "as is" so there is no guarantee. We've put close to 2,000 miles on the car already including a long road trip with only minor problems. As they say, "Your mileage may vary ".

    So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks

    Divine Auto Mall

    Divine Auto Mall

    (13 reviews)

    Bought a car here recently, only let you test drive on the streets so you cant get on the freeway…read moreto see if the car has any real issues, anyways bought the car, get on the freeway and car does nothing but shake all the way home, get the car to my house and take the wheels off and nothing but rust underneath and everything on the suspension is seized, ended up paying 4k to have the whole front end replaced, everysingle peice of it, i take partial blame for not crawling underneth to look at the underside and even trusting one of these hole in the wall dealerships, but i cant bellieve they sell vehicles in this condition and wont even budge on the price, im just happy a family that is barely getting by didnt buy this car cause they would have been screwed like the other people on these reviews, i would not buy a vehicle here unless you have a mechanic look at it first!!

    DO NOT PURCHASE A VEHICLE HERE! You're better off going anywhere else. Purchased a truck here about…read more11 months ago less than a year and we've already had multiple issues with the vehicle. Within the first 3 months the issues began even with proper maintenance. Finally recently the fuel pump to the vehicle is now needing replacing which costs thousands of dollars. I called the dealership to see if there was anything they could do since they had sold us a failing truck and they said no, not even trying to help us what so ever. Now we are stuck with a 30k loan and a non operating vehicle. All they care about is getting a sale. They don't care weather or not the vehicle works just working enough to sell it. DO NOT GO HERE.

    Rock Honda - Closed deal on this 2026 Hybrid Honda Civic . Thank you for your excellent service Albert Suarez

    Rock Honda

    (1.4k reviews)

    Matthew and the Service Team went above and beyond when no one else would…read more I rescued a 10 week old kitten that was wandering on the 215, and somehow this thing found its way into the electronics behind the steering column dashboard‍ I called a mechanic up the street from me and they refused to help, then a crash auto body shop but they outright declined to help. I called Rock Honda and explained the situation and without hesitation, Matthew told me they'd help. The Service Team was able to locate and rescue the kitten. They gave it water and had placed into a cat cage I brought from home. My experience at Rock Honda, from purchasing two vehicles to this animal rescue has certainly earned them continued patronage from me. Matthew and the other individuals that helped should be recognized for this!

    1 Star -- Extremely Disappointing Customer Service…read more I received an oil-change coupon from Rock Honda on 7/27/26 that expired just four days later on 7/31/26. I attempted to schedule an appointment, but there were no appointments available until 8/3/26. So when my appointment finally came around today, I was told the coupon could not be honored because it was expired. Seriously? You send a customer a coupon on 7/27, give them until 7/31 to use it, and then have no appointment availability before it expires -- yet somehow the customer is expected to take the loss? I would have expected Rock Honda to recognize the situation and simply honor the coupon. Instead, there was no willingness to work with me, so I canceled my appointment. Thank you, Rock Honda, for the "convenience" of wasting my time. ‍ I understand that coupons have expiration dates, but customer service should include some common sense and flexibility when the dealership's own appointment availability prevents the customer from using the offer. After this experience, I'll seriously reconsider where I take my vehicle for future service. A simple oil change shouldn't be this difficult.

    Pacific Auto Center - Fontana - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...