We had a great experience and a great deal. Special thanks to Oliver, Jakob, and Cash for all being…read morevery diligent and helpful throughout such a big purchase!

Purchased Mazda 3 Lathan and YZ helped me get into this car ! Amazing dealership amazing customer…read moreservice.

Great service! Mark he was our sales person and the way he helped us did everything possible for…read moreour purchase! Excellent service and great communication, would definitely recommend him !! Jose was our financials guy and he also had a great experience with him helped us so much! Walked out happy with our purchase!!

I've been debating about whether or not to leave this review but I have to, to let people know what…read morethis dealership does. So I bought a Frontier from them a couple weeks back. While I love the truck, the way they did the deal was pretty scummy. We had agreed upon a price, with interest rate and monthly payment and everything. I took a couple days to think about it and decide to buy the truck. I called in and confirmed price, interest rate, monthly payment. When I got in there they lowered the interest rate and kept the same monthly payment. Effectively raising the price. Then they lied and said they never agreed to the interest rate blah blah. "Oh I forgot what the interest rate was". They literally said that when we confirmed in the phone that morning. Be careful of this little maneuver and I would advise spending your money elsewhere. If you hear the name Semaj, run far far away!

Rock Honda had a much larger selection of the car I liked than my local dealer. I chose the one I…read moreliked and Albert the sales man made it happen. The experience was great from start to finish. oh and the best thing was driving away in a car that I love. Thank you Rock Honda

Matthew and the Service Team went above and beyond when no one else would…read more I rescued a 10 week old kitten that was wandering on the 215, and somehow this thing found its way into the electronics behind the steering column dashboard‍ I called a mechanic up the street from me and they refused to help, then a crash auto body shop but they outright declined to help. I called Rock Honda and explained the situation and without hesitation, Matthew told me they'd help. The Service Team was able to locate and rescue the kitten. They gave it water and had placed into a cat cage I brought from home. My experience at Rock Honda, from purchasing two vehicles to this animal rescue has certainly earned them continued patronage from me. Matthew and the other individuals that helped should be recognized for this!

I have 1 optima 2012 and 2 fortes 2019 and 2022. I will always bring my cars for service here. The…read moreservice team very helpful gets you in and out. The waiting room is always clean. Thank you Samantha!!

I had a very disappointing experience at this dealership. From the moment I arrived, I felt…read moredismissed and disrespected simply because I was a woman shopping for my own vehicle. Roberto referred to me as "picky," then looked at my husband and called me "spoiled." When I explained that my husband does not buy my things and that I purchase and pay for my own car myself, the response I received was, "Oh, you can do that?" It was incredibly rude, condescending, and unprofessional. To make matters worse, I asked to work with the salesperson Traveron I had previously worked with months ago and was absolutely amazing , but I was refused and told he "doesn't know the product." The entire interaction felt dismissive and sexist. Women are fully capable of making their own financial decisions and purchasing vehicles without needing a husband's approval or involvement. I expected professionalism and respect and received neither.

it's always stressful bringing your car in service anywhere. Freddy really made my experience…read morecompletely stress free. He checked me in. Told me exactly what they were doing and how long it would take and he was spot on. I really appreciate the efforts of Freddy and the service department. And i appreciate the cool waiting room with complimentary drinks and snacks. And a complimentary car wash. How nice is that? Thank you Fontana Hyundai. :)

Be very careful shopping here…read more First, when we located the car that was advertised for sale online, the sales guy (Daniel?) said that car wasn't the same one. BUT I checked the VINs, which matched, and he backtracked saying he was new and didn't know. Second, the prices advertised online are not what you will actually pay. The dealership adds thousands in "dealer accessories" that were already installed (original sticker in glove box!) leaving you no real choice but to pay for them. This inflated our out-the-door pricing dramatically. Example: 2025 Hyundai Elantra SEL Sport (Intense Blue) * Internet listed price: $17,938 * Out-the-door: $24,350 * Original sticker listed the features now being "added on" by the dealer That's a dramatic increase and feels like classic bait-and-switch tactics. McKinley Grant was aggressive and apparently did not want to sell a single car to us that day. (We later bought two cars at Norm Reeves Hyundai in Cerritos!) On top of that, this nearly new vehicle had a faulty seatbelt--a serious safety issue and probably illegal to sell. A car with known defects should not even be offered for sale until fixed which was not offered. This experience felt dishonest and unsafe. Further to that, one of the staff started photographing the car and discussed within earshot of everyone that the car was sold over the phone. Very deceptive. I would strongly advise shopping elsewhere. Should've checked Yelp beforehand as this seems to be a pattern. By contrast, I visited Norm Reeves Hyundai in Cerritos. Check my review. Not only did they sell me the car listed on the internet for the actual price, I decided to buy a second car in the same transaction.

Great guys working there. They worked with me to where I was happy with my purchase. I bought an…read moreolder truck because I liked the look. After inspection the brakes are like brand new and the truck is low milage and very well taken care of. Very happy with my purchase.

I set an appointment at 5:30 since I live about 2 hours away and they said it was fine if I went at…read morethat time, I had my uncle go check the car for me since he lives close by so I wouldn't waste their time and when he arrived the car was sold an HOUR AGO! I wasn't told, I had to go call to see what happened since i didn't receive a call, text or email! I was 30 minutes away and wasted a trip and with the gas prices it was money wasted!

Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Do not buy from Pacific Auto Center. They are operating a blatant bait-and-switch scheme to lure…read morebuyers onto their lot. I drove 2 hours with cash to this dealership specifically for a vehicle they advertised online for $15,995. Right when I got there Victors (sales guy) walked up to me I showed him what truck I wanted and we started walking to it, as we're walking he said "you know the truck is going to be around $24,000 after taxes and everything) and said that doesn't sound right. We got to the truck and I started checking it out while he went to get the keys, there was a sticker on the windshield showing multiple "add-ons". While we were on the test drive I asked him if the add-ons were the reason he quoted me $24,000 for a truck they have listed at $15,995 and he said yeah that they have between $5,000-$6,000 of add ons in the truck. I told him I don't want any of that and he said unfortunately they are already on there and can't remove them. I asked if all their cars have the add-ons and he said yes. This is not just a deceptive business practice; it is a direct violation of California Vehicle Code § 11713.1(e), which legally requires dealerships to sell a vehicle at the advertised total price, free of forced undisclosed add-ons. If you go to Yelp you can see their real reviews, Yelp is a lot harder to fake reviews. Companies post fake reviews on Google all the time. They do this to everyone just read the reviews. Don't buy from these scum bags.

I just want to say thank you to Jacob, Cesar, and Nick for helping me with my new car! The customer…read moreservice was outstanding from beginning to end. My mom purchased her car from Rotolo Chevrolet about two months ago, and after hearing about her great experience, I decided to give them a chance. I'm so glad I did! They helped me get the exact car I wanted, and the entire process was fast, easy, and stress-free. I honestly thought I'd be at the dealership all day, but they had everything done much quicker than I expected. If you're looking for a new car and want a great buying experience, I highly recommend Rotolo Chevrolet. Thanks again to Jacob, Cesar, and Nick for making the process so smooth!

I normally don't leave negative reviews, but after nearly a month without my vehicle, I'm extremely…read moredisappointed with the communication from the service department. I dropped off my 2018 Chevy Volt on June 17 for a high-voltage battery repair. Timeline: * June 17: Dropped off my vehicle. * June 19: Called the dealership to let them know I would be on a cruise with limited or no cell service, so if my vehicle was ready during that time, I didn't want them to think I was ignoring their calls. * June 25: I received a text stating that the required battery module had arrived, my vehicle was back in rotation for installation, and it would "hopefully" be ready by Thursday or Friday. * July 3: Called for an update. * July 8: Called again for another update. * July 14: Called multiple times, left a voicemail requesting a callback, but never received one. * July 16: Called again, was transferred to my service advisor, left another voicemail, and again received no callback. As of today, my car has been at the dealership for 29 days, and the battery module has reportedly been there for about three weeks. I completely understand that EV repairs require specialized technicians, and I was told they only have two certified EV technicians. I can be patient with the repair itself. What has been frustrating is the lack of communication and the repeated promises that the car would be ready "next week." Each week I have had to call for an update myself, and my voicemails have gone unanswered.