Country Collision Center makes top quality body repairs for me. My most recent experience with…read morethis company, third in about 20 years, has been, once again, turned out excellent work for me. I trust them completely. Thank you, Kim Ferguon

Country Collision Center did an exceptional job on my vehicle, and they were very reasonably…read morepriced. If you need some auto body work done right for the right price make this your first stop! I had them repaint the hood, polish a headlight and fix areas where paint was peeling and rust was starting. They really went above and beyond.

Very Professional and kept me informed through the process . The Macan looks brand new…read moreThanks, Alex and all involved

Great place! The friendliness and quality of work was excellent! The bonus was the HONESTY. Thank…read moreyou all for making a disappointing accident much less painful than it could have been.

My sister went in to GEB to inquire about a repair for side mirror on her car and couldn't have…read moregotten better service from this place! Thank you for your sincerity, honesty and professionalism in all you do! They made her day!!

I had dent and a scrape in right front. Options and an estimate were explained in a courteous and…read moreprofessional manner. The work was completed in a timely manner and my Volvo was clean and looking brand new. I would highly recommend GEB. They more than lived up to my expectations.

The absolute best! I was very upset with the damages to my car and Tyler was great. He explained…read morethe work, the cost for different options and the time needed. Tyler even went out of his busy schedule to give me a ride home. The whole staff really care about the quality of the work and making the customer happy-and your car! As one of the reviews stated, "simply the best". Thank you to Tyler and Michelle!

I almost never leave reviews, but this experience was so disappointing that I felt other people…read moredeserved to know what happened before trusting this shop with their vehicle. We chose Ladd Road Collision based on a referral, expecting honesty, professionalism, and good customer service. Instead, we experienced repair delays, poor communication, conflicting information, disrespectful treatment, and an unnecessary police call over what should have been a simple customer service conversation. Our vehicle took much longer to repair than we were originally told, and communication throughout the process was terrible. We constantly had to call for updates because no one kept us informed. Before leaving my vehicle, I specifically asked about my $1,000 deductible because it was a major concern. My father was present and personally heard Tyler tell us they would take care of the deductible. Based on that conversation, we felt comfortable moving forward with the repairs. On pickup day, Tyler called and told me the insurance company still owed the shop around $2,000. He said I would have to pay my $1,000 deductible but would try to reimburse me once insurance paid the remaining balance. That didn't sit right with me, so I immediately called our insurance adjuster. He told me he had already spoken with the shop multiple times that day and that insurance did not owe the shop any additional money. That completely conflicted with what Tyler had just told me. My father then called the shop because he had witnessed the original deductible conversation. When he was told it never happened and that they had never waived a deductible for anyone, he understandably became upset because it directly contradicted what he had heard. When my husband arrived, he intended to have a calm conversation and simply figure out what was going on. Instead, while my father and I sat visibly upset in the car, the front office employee was already speaking negatively about us. My husband told her he didn't appreciate us being talked about that way. She immediately raised her voice, and when she again insisted the deductible conversation never happened, he raised his voice out of frustration. He was there to get answers, not to start an argument. After my husband said I would be leaving reviews and filing a complaint with the Better Business Bureau, someone from the back called the police after the front office employee said she felt threatened. She pointed to the security cameras and claimed they would show him threatening her. My husband responded, "Good, please watch the cameras," because he never threatened her physically or in any way. Before the officer ever came inside, one of the mechanics told him he wasn't needed because there wasn't actually a problem, and the officer left. To make matters worse, the front office employee told us we were "lucky" she didn't charge us storage fees while the vehicle sat waiting for the insurance claim. The most disappointing part is that we genuinely trusted Tyler. He came across as honest, but unfortunately our experience was nothing like we expected. We left feeling completely disrespected and like our concerns didn't matter. Between the repair delays, poor communication, conflicting information, and the way we were treated when we simply asked questions, this was one of the worst customer service experiences we've ever had. I can't recommend Ladd Road Collision after everything we went through. There are too many good collision shops in the area to settle for being treated this way. Save yourself the stress and take your vehicle somewhere else.

Don't know the kind of work they do, amd I will never find out. Just called then and they were…read morehyper rude. I get it, everyone has a bad day, and in those days you get a bad review.

I received good work on my vehicle in the past, however, this is no longer the case. One of the…read morerepairs Scott did is to replace the accessory drive belt, idler and tensioner pulleys. This resolved the belt noise issue and I was happy with his work. About 8 months later and approx 8,000 mi,I noticed the noise return. I returned the car to Scott and he found the belt tensioner, which is connected to the tensioner pulley needed to be replaced. He charged me $45.00 diagnosis fee and said the repair this time would be $305. I really wondered why this wasn't done with the first repair since this is a normaly replaced with belt. I took the vehicle to another repair stop instead witch charged me $ 135. To replace the belt tensioner. I will never return to Auto Excellece again and if you care about your vehicle, you won't either.

We had an outstanding experience working with Sam at Varsity Lincoln! From the moment we walked in,…read moreSam Jamoua was kind, attentive, and genuinely focused on making sure we had a great experience. He even stayed late to accommodate our schedule, which we truly appreciated. He made the entire car-buying process smooth, stress-free, and easy from start to finish. Sam was patient with all of our questions, never made us feel rushed, and made sure we were comfortable every step of the way. If you're looking for someone who truly cares about their customers and goes above and beyond, we highly recommend asking for Sam. Thank you for making what can often be a stressful experience such a positive one!

Wonderful experience with Varsity Lincoln and in particular Andy Elrod. He found me the car I was…read morelooking for and kept me in the loop on the progress. He was prompt, through and got the job done. We have used Varsity Lincoln in the past and will continue to do so even as we live in Traverse City. We tried to buy local in Traverse City but the sales rep never called us back after assuring us he would that day. Never followed up. Would not recommend Fox Grand Traverse.

They did a great job repairing front of my Volvo 60 removing scratches in plastic and dent removal.read more

Great paint shop. If you have parking lot damage this is the place to go. Fixed a door crease on my…read moreLincoln so it was like new. Very important they did not keep the car but a couple of days. Did not want to loose my car to a body shop for a week or more. Friendly service. They were very local to me so that was important. Price was right.