Horrible. Called for a tow early Saturday afternoon. Was told no problem, a tow truck driver would…read morebe there in 20 minutes. Waited in the parking lot for 20 minutes, then an hour, then 2 hours. Finally got tired of being patient and called them, only to be told that the driver had supposedly gotten called out to another tow and it would be at least another 45 minutes. "Oh, I guess I forgot to give you a call". Yes my friend, I guess you did forget to do that. There are way too many other tow companies in the area. Can't recommend, would not use.

Listen, it's never fun having to have your car towed. Earlier this month, I had my car break down…read moreand my insurance had another towing company tow it to the dealership. The other tow company didn't communicate when my car was towed and delivered to the dealership. After diagnosis, it was the starter - the pricing was super high for the fix, so I declined and needed to find a tow company to get my car to my house. I called the other company and they didn't answer my call, so I gave Midas a try. They were able to get me in quickly, picked my car up and even picked up the receipt from my diagnostic at the dealership. They communicated when they were on their way to pick up my vehicle and checked in before headed to my house. They were SO agile getting my care up my long skinny driveway - it took all of 2 minutes, I swear it was like watching a surgeon. I was able to change out my starter for a quarter of what I was quoted and now my family gets to eat this month! Thanks, Midas Touch.

I needed to get my car fender replaced which was damaged in an accident. I got a quote in the range…read moreof $1250 from many shops in my nearby locality in Schaumburg to fix the fender. I even had many scratches, dents and holes in my car. Bill was able to fix all of it for a price which was less than what other centres quoted for just fender alone. The time he promised me for service was four days but he was fast and quick that my car was ready on the 3rd day itself. It was well worth for me to travel 15 miles to locate and meet Bill for the service. I highly recommend anyone needing a body work to visit this centre. The added advantage is that enterprise car rental is just two building away. So you can drop you car here and get your rental in 10 mins. Note - You may not find this shop in Google search. Bill said he is working to get it added. So if you want directions please go through Yelp until that is fixed.

I received quotes from 4 body shops to fix a small dent on the back of my 2019 Ram. Bill's quote…read morewas the best by far, and he was able to get to work right away. The work turned out fantastic and was half the price of what my dealership quoted. This is a small shop a little out of the way, but it's absolutely worth the trip. These guys are honest, trustworthy and do phenomenal work. When I told Bill I was taking an Uber from the train station, he even offered to give me a ride! (I politely declined). Bill has a customer for life...though I hope I don't have to get more bodywork done any time soon!

I would strongly caution anyone considering this business especially if you care about your…read morevehicle. I brought my brand new car (which had under 500 miles on it) in for PPF and tint, expecting professional, high-quality work. What I got instead was careless workmanship, reckless handling of my vehicle, and shockingly unprofessional behavior. First, the biggest red flag: while my car was in their possession, I received app alerts showing it was being driven over 80 mph with hard braking. This was not a short test drive this was my vehicle being driven aggressively between their South Elgin and Elk Grove locations. There is absolutely no excuse for treating a customer's brand new car like that. As for the work itself, the quality was unacceptable: * PPF was supposed to be wrapped under edges -- it wasn't * Film was misaligned and poorly installed * Dirt and debris trapped under the film * Visible bubbles throughout * Noticeable lines in the film * Tail light tint already peeling * Tint not properly tucked around the tail lights This is basic-level installation failure across the board. To make matters worse, when we returned to address these issues with a representative from the dealership I purchsed my car through present (they recommend this company) it became clear the business is under new ownership. The new owner, who appears inexperienced, responded to legitimate concerns with anger and aggression instead of accountability. The interaction was completely unprofessional and only made the situation worse. The dealership representative who accompanied me was so disturbed by both the quality of work and the owner's behavior that they have decided to pull all of their business from this company. That alone should tell you everything you need to know. This was not just a bad experience it was a complete failure in workmanship, customer care, and professionalism. I would not trust this business with any vehicle, let alone a new one.

Angel went far and beyond to service me. He met me early morning before his scheduled operating…read morehours so I can drop off my truck. totalh satisfied with the tint job and well recommended for future work.

Outstanding , Professional , trusted . I thank everyone at…read moreTredup's auto repair . Trust worthy and honest , the work outstanding . I would love to give them a big shout out out for any one needing automotive body repair

I took my car for accident. They were excellent to work with. They came recommended by my…read moreInsurance. It was a great experience. I would rather give my money to a Family business than chain. The other companies told me their quote was only a starting point. Thank you. Rick

False advertisement! Bought a groupon, i'm within their 20 mile range but they said hoffman…read moreestates was too far? Ad also says they bring their own water tanks but when speaking to them they said that I must have a hose for them to do the exterior. Otherwise they can only do interior for $50. Answered the phone "hello?" Clearly not a business true to their word (Or advertisement). Now I need to spend time trying to get a refund from groupon. Omar, in response to your response below; groupon does NOT write the details of your groupon. YOU DO THIS. I'm well aware of the process, groupon cannot possibly know what you are trying to sell. In fact I asked them about that and they told me you provide all groupon details. You then proceeded to try to sell me just an interior detail at 85% of the interior/exterior detail so i'll let the consumer be the judge if you are just trying to use groupon to get people to call you after you renege on your groupon details and sell them something else. For those interested in his "mobile detail" It is not 20 miles from his location and he does NOT provide the water tanks he says he does. What the groupon states " the techs use biodegradable and eco-friendly products, and they can even bring along their own portable water tanks."

Absolutely amazing work. I will use this company for ever, fast, friendly, professional but most of…read moreall does the best detail I've ever had. Also, so convenient for me to have this done while I'm at work.

I had a full PPF wrap done on my Tesla Model Y in Gotham purple. along with tinting for the…read morewindshield, headlights, and taillights--and I couldn't be happier with the results. The wrap looks just like paint; the quality is absolutely flawless. The team at Ghost Industries really crushed it. The owner is not only a great guy but also a true expert in his craft. I was referred to them by a high-end car salesman in Chicago who trusts Ghost with all their premium vehicles, and now I can see why. They went above and beyond to make sure my car came out perfect. I highly recommend Ghost Industries to anyone who wants top-tier work and attention to detail. This is the place to go if you want your vehicle looking its absolute best.

Great service and tint job, went in for 50% windshield, then swapped it out for 35% a day later,…read morethey were very flexible, got me in and out in no time. Pricing is good, highly recommend.

do not go to. owner is not kind to his employees and disrespectful to customers. they put a scuff…read morein my paint and denied it

scratched the paint and refused to fix. Won't be going back here anymore. Dude is a scammerread more