Great costumer service I love the result thank you I will definitely come back. I can't wait…read more for my next appointment

I would leave a -5 if I could. Each treatment for a laser tattoo removal we had a different nurse…read more- nurses who have medical certifications - giving us different and contrary advice on the removal care and process. After purchasing 2 10-packs the tattoos are still visible. Caroline from the Glendale location is a great company girl but has zero interest in helping the customer. If she doesn't like your question she will tell you she doesn't like the way you're talking to her. No, she didn't like the question because the question was valid and she couldn't answer the question. She kept wanting to repeat herself - great job at memorizing your company answers - and I did not need her to repeat herself. I just wanted her to answer my question, which she seemed unable to do. NEVER go to any LaserAway for your tattoo removal. There are tattoo shops that offer tattoo removal at a fraction of LaserAway's cost. RunAway from LaserAway!

I had the most amazing experience with Mickey! I went in to get my eyebrow tattoo lightened as the…read morecolor was turning a little grey. Mickey listened to my concerns and explained the process from start to finish. She was kind, friendly, and funny which made me feel at ease because I was a bit nervous of getting the laser. The procedure was surprisingly comfortable and quick! It's been a few months now and they still look great. I also went to Mickey for an ear piercing. I wasn't sure what design I wanted especially being almost 50 so she suggested some of the prettiest designs and options that I could not resist and had to get! I opted for 2 piercings stacked on top of each other in one ear. I LOVE THEM!! So dainty and feminine. She had such a beautiful selection of fine jewelry which I loved! I selected the gold and diamond options for the quality and I absolutely love how it works with everything I wear. Professional. Casual. Elegant. I highly recommend Mickey! I drove almost 2 hours to see her but my experience with her was so much fun and got beautiful results, the drive totally was worth it!!

I arrived on time for my appointment but never received any instructions on how to find the studio,…read moreso I spent quite a while walking around the building trying to locate it. Unfortunately, the customer service was very disappointing. I was greeted with an unfriendly attitude and felt like I had to pull information out of the piercer myself. The pricing listed online was unclear regarding whether jewelry was included, and when I asked reasonable questions about jewelry options and costs, I repeatedly heard, "I don't care." My issue was never the price. I understand that quality jewelry can be expensive. My issue was the attitude. When you're trusting someone to pierce your body, being met with "I don't care" multiple times feels dismissive and unprofessional. I ultimately chose not to proceed because I didn't feel comfortable. Clients deserve clear communication, kindness, and professionalism.

I absolutely love my visits to LA Beauty Skin Center! From the moment I walk in, the staff makes me…read morefeel welcomed and comfortable -- the space is clean, professional, and so calming. They offer such a wide range of services, from laser hair removal and facials to advanced treatments like Morpheus8 and injectables, and every experience I've had has been top-notch. The team is so knowledgeable and attentive -- they take the time to explain each procedure, answer all my questions, and make sure I feel confident and cared for. Whether it's laser treatments or a rejuvenating facial, the results always speak for themselves. What I love most is how personalized the care feels -- you're not just another client, you're genuinely treated like a VIP. I highly recommend LA Beauty Skin Center to anyone looking for quality skincare and beauty services with outstanding results!

Do Not Come Here For Face Laser Hair Removal!!!!! Unless you want to loose your eyelashes for…read moreseveral months... * I purchased a 6-session full face laser hair removal package. * The first session was fine and my skin had no reaction. * The 2nd and 3rd sessions weren't pleasant as it caused redness and small bumps that turned into whiteheads lasting several days. Yikes. * The 4th session (the worst and last for me) was done by an inexperienced nurse who accidentally targeted my eyelid/eyelash area with the laser. * This caused significant pain, tearing, and irritation, and part of my eyelash was burned/cut off by mistake!!!!!. * Her reaction was unprofessional when I pointed it out. * I immediately reported the issue to reception. * I was later connected to a remote nurse/clinician via video call, but the response was dismissive and unhelpful, suggesting castor oil and saying it would regrow. (yay for me ;) 5 months I hardly got to regrow my lash) * No proper care, apology, or resolution was provided. * They contacted me twice afterward: the first time I was unavailable, and the second time the caller was speaking in a loud and aggressive manner, so I asked to be contacted another day as I was not willing to continue the conversation in that tone. * It has now been several months with no refund, no resolution, and no proper communication from the clinic management. I unfortunately only took a picture right after the incident. After that the eyelash fell out & only grew back several months after (with intense care) but I didn't take any photos during that time. Summary: Very inconsistent experience, not suitable for sensitive skin, and poor professionalism, skill level, and customer service throughout. I absolutely do not recommend.

Doctor is excellent and I am very happy with my results so far. The staff managing appointments can…read morebe better, like so much better. It is a far drive for me, about 2 hrs total back and forth. Not once did anyone reach out to me to reschedule my appointment since they would be out on vacation. Honestly if I hadn't prepaid, as good as the results are, I would have looked elsewhere.

they made me wait 40 minutes past my appointment time to find out they miscommunicated and I wasn't…read moreeven able to have a session that day. The price was soooo over expensive and I will not be going back

Great super fast !!!! Staff makes u feel welcome ... Nurse technician very gentle with u and…read moreanswers any concerns while being treated ...

Always excited and always getting the best out going to Lana facials are the best…read more Highly recommend

My first consultation was so quick and easy. The employees are so kind and have great…read morepersonalities! My first treatment was SO quick I didn't even realize it was over! I'm so thankful for a quick and easy process! 6ish session updates: I am still very very please with Removery. The pain level increased a tiny bit, but it's still so quick! I'm in and out in 12mn. Emily is so kind and patient. She takes the time to answer all of my random questions, is honest about treatment duration and what I should expect as the laser intensifies. I appreciate that she offers breaks if needed, longer ice pack time and tips to make the process as a whole more comfortable.

I absolutely love removery and I'm getting motile tattoos removed at the Pasadena location. The…read morestaff are the kindest people. Location wise it's easily accessible with the large parking lot and right off the freeway. Their quality of care is unmatched, although the procedure itself can be painful, they give you ice packs and breaks to make it easier.

I drive all the way from OC because their laser hair removal is just that good. Scheduling is easy,…read moreeither online or by phone, once you've completed your first session. Parking is just a tad tight, but they have their own lot and there's almost always a spot. They usually have a monthly promotion if you get multiple areas done, though it usually only applies on weekdays. My sessions have always been comfortable and effective. All my technicians (Sonya, Yang, Alexis) have been super friendly and professional, though Lana was the most thorough in my opinion. The pain is mild and totally tolerable, and they'll dial it down if needed. But if you want the best results, it's worth pushing through a bit.

I usually go to the Prolase location in Sherman Oaks, but I tend to follow my laser dominatrix…read moreVivian based on her schedule because she's simply the best! She's incredibly skilled, talented and makes the treatments quick and effective. I have labeled her the "dominatrix of laser" because she's that good at what she does -- which means I faithfully show up for my monthly laser "treatment/torture".... That's how I ended up visiting the Glendale location, and it definitely did not disappoint. The facility is much larger than the Sherman Oaks location....easily ten times bigger... and it's extremely clean, modern, and well organized! Another big plus is the large parking lot and the super convenient location right off the 134 freeway... which makes getting there very easy. The clinic also has a refrigerator stocked with bottled water and beverages for patients, which is such a nice touch while waiting for your appointment. I also want to give a shout-out to the amazing laser staff -- Anissa, Lisa, Mel, and Ramak!! Everyone there is friendly and welcoming , always greeting me with cheerful hellos and saying goodbye with dance movies. Between the beautiful facility and Vivian's expert hands, Prolase continues to impress. Highly recommend the Glendale location!

Laseraway has been an amazing experience overall for me. In comparison to some of the other ones…read moreI've been to, this location is by far the best! Miranda and Rai deserve a raise they are some of the best staff I've ever been blessed to encounter! I am currently getting my tattoo removed and hair removal on 3 different locations and the process has been so easy and smooth. Will keep recommending this place to everyone!

Tip: If you go to their website and enter your information, be prepared for a phone call by the end…read moreof day from a representative to help you book an appointment for whichever service you are looking for. I wanted to get a cover up done. However the artist told me my current tattoo is too dark to get any color work done and suggested I get some lightening done with laser removal. Which brought me here, laseraway. I saw a deal online about a discount and thats what sold me. I've been a client for over 2 years for laser tattoo removals. They use a technique to try and determine the length of treatment. I provided my history of the tattoo and location, size, etc. and they determined it would take about 17 sessions to fully remove it. I originally purchased 6 sessions with numbing and I didnt see any progress when it came to my 4th or 5th session so I added 4 more. Now, my sessions are almost coming to an end and I am on my 7th out of 10, the nurse said that it will all he gone if I added 3 more sessions afterwards. So a total of 13 sessions. Even with the numbing cream, each time, the laser will intensify to break down the pigment of the ink and deeper into your skin. They provide you with eye protection and a stress ball. They also provide cold air as they move the laser on your tattoo. Once they are done, they will provide you with some ointment, wrap, and an ice pack if needed. After each session, they recommend a longer healing time. I went from 3 weeks, to 4, 6, 8, 12...etc. so it doesnt get done immediately. My last 3 sessions will probably be 4 to 6 months apart. The reception staff are friendly and will try their best to upsell other services to you. Other than that, the facility is nice and has great air conditioning.