Diem N was so wonderful in responding to me about the problems I was having with my nails and when…read moreI stopped by the shop, she took the time to consult with me and help me to understand the difference and I really appreciated that. I stayed and got my nails fixed and made my next appointment. I believe I found my new nail salon and tech

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

Great little nail shop! I didn't have an appointment, but they fit me in in 15min…read more Clean and refreshing. Staff used very good policy to keep the area clean and followed very clean procedures offering hand sanitizer and washing their hands. Friendly staff and efficient service. I got a gel manicure. Harley was simply amazing, so nice and good at her job! I will return for other services. The ambiance was inviting and friendly. I love the personal touch of offering coffee and snacks. Such a great nail shop.

I've been looking for a new salon and ended up coming here twice in less than a week. They're truly…read moreamazing, so kind and accommodating. The complimentary drinks were such a nice touch and really set this place apart. It's the perfect spot to get your nails done while enjoying a latte or another beverage. I got a pedicure my first visit, then builder gel cat eye nails the second time, and I'm obsessed with both. I'll definitely be back for a fill. So happy to have found a salon that works for me in Short Pump. Highly recommend, it's worth every penny!

The best job they ever did on me I love them so much tip: get the Japanese gel to make ur nails…read morelast long!! Will be getting the same next time they redeemed themselves

I walked in on a Tuesday and was greeted the moment I walked in. I was a walk in around 10:30am…read moreand was immediately asked what service I was looking for. Once we discussed; I was told which station to sit at and who my tech would be. I was then asked to wash my hands before seating. That in itself got them five stars. I loved the cleanliness of the salon but also what the expected of patrons. John was my nail tech and is fantastic! His customer service; the way he walks you thru your service to make sure everything is to your liking. He is a total package! He made sure every step of the way I was satisfied and he was hilarious. A lot of times when you go to the nail salon there is not much conversation between you and your tech but I can't wait to go and speak with john again. My price was fair and they even offer a discount to those who paid in cash. They do ask that tips for your service be paid in cash. Overall this was a great place. Prices; techs; speed of service everything was great. Plenty of parking and it's right in innsbrook so you get to miss the Shortpump traffic. I will definitely be returning.

I'm almost a year now without a manicure that chipped, pulled or didn't last me at least 4 weeks!read more

I visited Tips'N Toes for the first time on Saturday…read more Firstly, the ambiance of the location was very serene and inviting. I created an appointment, however, I unfortunately chose a "gel manicure" instead of the correct "acrylic-full set" that I usually get. Definitely a mistake on my end, however, the nail technician was able to explain to me the error in my booking and how she does not work with acrylic. I instead opted to have my daughter get her nails and toes done. The process was very easy and Vladlena made sure that she was comfortable, however, by the time I got in the car my daughters toe-nail polish was coming off and by the time I got home she only had polish on 4/10 fingers which was a huge disappointment due to the fact that my daughter was very excited to get them done. Moving forward, I really hope this issue can be rectified.

I've been going to this nail salon at least since 2018. I've tried others in the area, but I feel…read moretheir prices are fair, it's always clean, and everyone is very nice. My nail tech is Heather and she is amazing! I'm not a fancy nail girly, just a dip mani with either an almond or coffin shape and Heather always gets me right! I highly suggest Ruby Nails off Cox Rd.

They got me right and I showed them the picture Amy did a great job she was very friendly and and…read moreneat with her nail art I will be back I was very clean inside the have refreshments and they were very welcoming

Denise is the BEST in Richmond! After going to a ton of different nails salons in the Richmond…read morearea, I'm SO happy that I found Denise! Denise is super meticulous and she ensures every manicure and pedicure is perfect. She has so many colors to pick from - and she always has the newest nail color lines available (OPI and Essie). Also, she makes sure everything is super clean and sanitized. I couldn't be happier! Her schedule does fill up quickly, so make sure to schedule your appointment in advance.

Vee and her sister Mai were wonderful. Walked in and out with a beautiful set of gel nails in…read moreroughly 20 minutes. Mai watched my son for me while Vee did my nails - both were kind and friendly. The salon is clean and comfortable. I will be coming back!

Super nice people and great service. The owner is very customer centric and works too. Great place…read morefor guys to come get pedicures and manicures too.

Excellent Nail Spa!!! Honestly, this is the happiest I have…read morebeen in years getting my nails done. Lena and Amanda are amazing! The whole team are perfectionists. Perfect nails every time. I promise you will be so happy with this nail spa.

Best salon in Richmond. Everyone is so sweet and Chanel does my nails so amazing every time. We go…read moreonce a month and the builder gel holds up so nicely. My boyfriend gets a pedicure and it's so worth it !

On July 30. The man giving my pedicure was not a good…read morechoice-my only choice. Before he painted my toes I thought I could see dirt under my nails ...A lot! What was he doing? He did not communicate well, as if I was bothering him. I was with my children so I didn't complain but I'd never go back! Paint job was mediocre, 1light coat only and I already need painting!

This is my go to nail spot! They have so many color choices, and are always so welcoming. I send…read moreall my co-workers here when they ask for a recommendation. They do get busy so make sure to call ahead if you're pressed for time.

As someone who is required to have natural nails for work, this place is great! I have always…read moregotten exactly what I ask for. This place has good service and kind nail techs.

I booked a pedicure and my nail tech was Tina, I put my feet in the basin and the water was too…read morehot, I told her that and she ignored me. She immediately started to trim my cuticles and she was rough during the whole procedure. She cut the skin around my nails several times and the sprayed alcohol on my toes. I told her I was in pain and again she ignored me. She the continued to be rough with the files and buffing tool. I don't think she said one friendly word to me the whole time. I am tempted to report her to the board of health.