Went to tuffy they gave me great service very knowledgeable more than most talk to Allen he's a…read moregreat guy he knows what he's doing

***THEY WILL CHARGE YOU DOUBLE THE PRICE THEY GET THE PARTS FOR***…read moreWill not be bringing my car back here and definitely will not recommend them to anyone. The service is poor and the workers have zero customer service. Everyone who works there acts like they hate their life and acted like I was an inconvenience by bringing in my car to get it fixed. They also over charge customers for their parts, and with labor added on to terrible service staff, it's just not worth it. I think it's time to replace the management and get some new friendly workers in there. Good luck bringing your car in here, if you want crappy overpriced half-assed work on your car, then this is the place for you.

I'm extremely disappointed writing this…read more Over the years, I've been recommended by several people to John's Tires & Brakes because they were always friendly and made customers feel like family. They would offer rides, snacks, and made the experience feel personal. Because of that, there was a lot of trust built. Unfortunately, someone very close to me recently discovered that multiple repairs done here were either poorly completed or failed far sooner than they should have. Spark plugs that were replaced last May (with only about 5,000 miles driven since) were already completely fried, despite typically lasting much longer. Wiring that was replaced just last month also needs to be redone because it's damaged. On top of that, another mechanic showed that the welding work done on the muffler/exhaust was poorly done and may have contributed to further damage, including the catalytic converter needing replacement. I strongly encourage anyone getting major repairs here to seek a second opinion.

I booked a last minute brake pad and rotor service and got my car fixed the same day. The service…read moretook less than 90 minutes and they even snapped my bumper back together without me asking a free of charge! Highly recommend and will be returning to support this local business.

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

TL;DR: Luke's is great. Honest and fair value, and saved me a ton of money. They have my highest…read morepossible recommendation. Buckle in because this is a long story. I had a serious problem with my AC: it blasted hot air when the car was in motion. My regular mechanic refilled the freon, tried to fix it, and found it was over his head. No charge for the labor, since he couldn't fix it, but $70 for the freon. He recommended I try the Toyota dealership. I went to the dealership, paid for the inspection, $300, which goes towards any work done. Was told I had two problems with the AC: the freon was over-filled, and the motherboard was bad. They guessed that the overfilled freon was the core problem, and the motherboard was causing a minor, unrelated issue. I expressed doubt, because the freon had just been refilled, and the problem had started before refilling it. The rep insisted that this was the most likely explanation, and that they had to refill the freon anyway. $350 for freon, of which $300 was already covered by the exam fee. Meanwhile $1.5k for the motherboard, which they didn't recommend replacing. So I pay for the freon, my rep says the problem's fixed. I drive away and as I do so I am blasted with 105 F air; the problem was not fixed at all, the freon was a red herring. I didn't want to spend $1.5k with a team that had already made one bad call so I decided to get a second opinion and chose Luke's based on their Yelp reviews. Luke's did an exam, $200 or $250, found that the freon was again overfilled, and thought the problem was with the HVAC actuator and quoted 2.3k. Ouch! (It's a lot of labor as they need to take out the entire dashboard.) I talked to both Luke's and the Toyota guys about their different opinions. Luke's was able to give me the error codes from their exam, while Toyota hadn't retained any paperwork at all. Moreover Luke's was willing to do a second exam, for free, to make sure they were right, while Toyota was not. Toyota agreed that if the actuator needed to be replaced, 2.3k was reasonable. I went back to Luke's for the second exam. They stood by their conclusions. So I bit the bullet and asked them to replace the actuator. They gave me a free car to drive while mine was in the shop. Turned out I didn't need it for long: they were able to replace the actuator quickly by going through a vent, rather than taking out the whole dash. This knocked about $1k off the job in labor. And when I got back in the car, lo and behold, it was fixed! I cannot overemphasis my elation. Luke's did better than the dealership, by a lot. They were accurate while the dealership was incorrect. They were scrupulous and offered a second exam for free. They figured out a way to save me money. And best of all they actually did the job. Highest possible recommendation.

Came in for a tire repair, I was in and out in less than 30 minutes. John did a phenomenal job in…read morekeeping me well informed. Id recommend to my neighbor and I will be back when it's time for my breaks to get repaired.

Awful. Made purchase a 4 tire purchase and appointment. They never showed. The transaction was left…read morepending in my account for days. I had to cancel a vacation out of state we had planned on for a year. I was not able to purchase tires from somewhere else until the pending transaction fell off my account. Called there customer services and was disconnected multi times.

Amazing service and great results! Would absolutely recommend to anyone needing wheel repair.read more

Great experience with Wheel Medic. I brought in my 2014 Honda Civic Si for a cracked wheel that was…read morecausing an air leak. Hannah was extremely helpful, knowledgeable, responsive, and accommodating both over email and in person. They explained my options clearly, helped me avoid a temporary weld repair, and had a used OEM replacement wheel available. The team was fast, professional, and had everything swapped, mounted, and road-force balanced quickly. No vibration, no TPMS issues, and the tire is holding air perfectly. Fair pricing, honest communication, and excellent service. Highly recommend.

Got stranded on vacation after a tire blew and took out a brake line. Very unhonest business,…read morecharged us for an oil change we never asked for, attempted to up charge our $400 service to well over $1000. Don't come here if you're in a bind, they will try to take advantage of your situation.

Goodness. I wouldn't send my worst enemy here…read more I'm disabled and in loads of pain. This is the third time I've had to reschedule. I arrive after letting them know my tpms keeps going in and out of working. Right after it was fixed. So they said verbatim. I don't have a plan with it working now. We can schedule a time for you to drop it off. I'm disabled. I don't have that option. I need my vehicle and do not have someone to come get it. All things they are aware of. It's just tedious to have your time wasted again and again. And I wouldn't want anyone to do that here. Also apparently I was making. A previous review of an oil change wheee they didn't reset my light. And them just leaving a voicemail telling me how to do it myself. Not really worth the value in my opinion if you're constantly doing the work for them and reminding them of your traumatic brain injury and accommodations you have previously requested. Tedious and arduous.

The repair technician and manager are very honest thank you so much I will be back againread more

When my car needed new tires, and I had to work all day,.... I called them up and they got me…read morescheduled. I went ahead and got the highest brand since that's all they had at the time. I dropped it off, went to work and picked my car up after my shift. Cue today, while I am driving through ice and snow, my car moves like a dream. Only had minimal sliding. Great choice and I am glad I bought them. Thanks Grismer!

Purchased a used Jeep, a good jeep, a cheap Jeep to cross country to travel from Virginia back to…read moreCalifornia. The sales manager hooked me up with a better set of tires and was able to get me the Best all around warranty. I should've known they were also America's Tire!! Service I'd come to expect, fast honest, and definitely a repeat place to go to get tires! No hassles, even 2600 miles from home!!

This place is run like an absolute mess. I arrived at 10:45 and was told that I needed a tire…read morerepair and a tire replacement for both drivers side tires on my 2021 Chevy Trax LT AWD. I was quoted 224 dollars for the service, and was told it would be done by 1:00. The assistant manager Hunter then told me at 1:15 (they only started working in my vehicle at 1:00) that they could not repair my tire as "someone has already repaired it," (which is untrue as I've only had the tire less than a year and have never had it repaired) and that I needed to buy another new tire. So now I've had to pay 450 dollars. I had to wait another hour for my vehicle to be completed. Once I got back in the vehicle, my tire pressure light was on, and my dash said "tire pressure monitor system maintenance required." When I came this morning, I had no lights or warnings on my dash. The service tech (I believe his name was Titus) then lied to me, saying that he had to "re-learn" the tire pressure sensors to the car, and that the passenger side rear tire pressure sensor was dead. I told him this was impossible, as I had them replaced in January of this year at the dealership. The assistant manager Hunter then checked my vehicle, and told me that the service tech (Titus?) never "re-learned" the sensors to the vehicle, and that he had to do it himself! TLDR: This Discount Tire will overcharge you, lie to you, avoid any accountability, and disrespect your time. Go anywhere but here.

My brothers company uses this place and told me that they are fast reliable and have fair pricing…read more I had to get tires on my outback so I had them give me a price on Yokohama's. The pricing was very fair and they had my tires shipped into there shop fast. Once the tires where in they had me in and out then less the 30 minutes. They did a great Job in not scratching up my rims. I was very impressed with the service, and the tires perform great.

Needed a couple of tires for an employee's vehicle. Had decent used ones that didn't break the…read morebank. Friendly folks. Will be back.

I appreciate Paul and his honest assessments of what needs to be done and what can be done. He's a…read morepleasure to work with and is almost always able to fit me in if something comes up. Quality work. This is my trusted mechanic in Columbus.

It is so easy to feel intimidated when car troubles arise but I've been going to Paul and his team…read morefor the last 2 years for my little beater Honda and he keeps it running well for me. One time I came in with my side mirror knocked off and he helped me replace it with a scrap just to get me by until I could get it fixed. He's suggested a class to teach people who are intimidated about cars how to do tasks like changing a tire, or the oil in case of emergencies. He's flexible as well. I've called day of, realizing I am well over miles due for an oil change and he gets me in quick. Once he even lent me a car to drive while he was fixing mine. Paul takes care of people.