Joe and his staff are amazing! Do not go anywhere else especially for your robot maintanence…read moreneeds. They are incredibly knowledgeable and professional.

Very wide selection of pool supplies and an authorized service shop for Dolphin pool cleaning…read morerobots. They are so knowledgeable and helpful with everything, but in particular for me made the purchase and service of a Dolphin robot an informed and smooth process. They really stand behind what they sell, and are more helpful than the actual company that builds the robot. Helped me sort out some issues after purchase and I am totally satisfied with how they handled everything. There are several pool supply stores closer to my home, but I will gladly make the trip to Dolphin Pool Supply because they are so good. Highly recommend!!

I have a few problems with them. On June 7th, they opened my pool and encountered major plumbing…read moreissues with the pump. We received two estimates from them and chose the more expensive option to fix all the problems they identified, but they never completed the repairs. Overall, our experience with the company has been very disappointing. I posted a review on their website on 6/14, and they replied saying they did what they could because we mentioned our tight finances. That's not true; we had two estimates from them and agreed to do the job. They also deleted my review. Very disappointing. I will not recommend this company to anyone.

A number of things.. ethics being the first. Quoting a bill…read morefor ghost parts to boost the cost to use material for other projects ? Not ok. Not providing a breakdown of the quote, hiding discrepancies? Not ok. Being hateful and rude when called out to view the paper work they are hiding ? No ok.. Do not allow Scott to blindly lead you on.. question the bill and materials as well as seeing them .. fair warning to those that don't .

Great pool water testing. They will only sell you the chemicals you need. They don't look to rip…read moreyou off.

They built a beautiful pool for us - which is why they get two stars. The measure of a company is…read morehow they follow up and take care of their obligations. Be forewarned - customer service is non-existant. Also, they commit to completing the certification with the town - but years later I came to find out they didn't do that either. They secured a builders permit, but the last step in the process for a CO is a final inspection - they never took care of that. What would have cost $100 at the time winds up costing over $1000 when you find out it wasn't done and you need to take care of it before selling your house. Be very careful before selecting these guys!

Honest service, not at all salesy. Gave it to me straight up and was super pleasant. Most of all…read moredidn't mind that I showed up very close to closing time, still gave me professional, courteous service.

Not a good businessman!!!…read more Rich From Paragon Pools In East Northport is in the service business, that means SERVICE!!! I had my pool redone last year(2018)liner ,Pump and more. Pool liner is coming off and I called 6 time in 4 months ,finally Rich gets on the phone and Tell me "I'll Get There when I get there" I asked ,what does that mean Again he said it means "I'll get there when I get there" I said 1 week,2 weeks He said ," I just told you,I'll get there when I get there" Wrong thing to say to a paying client I'm in the Service business for 30 years and I would never tell a paying client that, I'm at site within a week to repair or replace. Service is our business ,that's how we get more business. Do your research before Using Rich and his company Paragon Pool On Larkfield Road In East Northport. There are other pool companies out there that will be more than happy to Service you and me much better then Rich From Paragon Pools. Better off calling Pool Doctor On Larkfield road

Great selection and service. Always helpful with all our pool needs. We @ Stone Creations of Long…read moreIsland thank you !

Mike was very helpful as usual and knew exactly what I needed…read more I would highly recommend them for any job

I gave a star more than one star because this company started off ok and cleaned my pool even if…read morethere was often some green soon after. But I did think people should read the sexist comment emailed to me by the owner when I had the nerve to ask why my pool was still green and not ready to swim in after they charged about $350 to open it! 'You sound like someone who sits home all day long filing her nails. As I stated before, this is a very busy time, and delays can and do happen. YOU ARE the only person carrying on like a spoiled child. Get over yourself and grow up. I'm not going to respond to your childish emails anymore, and you can find yourself another pool company now.' Mike McDonald Owner

These guys have been great so far. We just bought a home with a neglected green pool and they have…read morehelped clean it up and used my own chemicals to help restore the pool. Cassandra who works in the office has been phenomenal. Hard to find great pool service in Long Island, but so far these guys have been a step above. I'll post again when they have to close the pool. Closed the pool and provided specific guidance on how to store equipment. They only charged me for what I needed and not a penny more. Big fan of these guys.

**Absolutely lifesaving service!** Clipper Pools completely…read moresaved the day when my brand new pump suddenly stopped circulating. I was stressed out and staring at a stagnant pool, but their team came in, diagnosed the problem immediately, and completely fixed the piping layout so this won't ever become an issue for me in the future. They didn't just patch the problem; they actually engineered a permanent fix. Due to their excellent service and incredibly knowledgeable staff, I ended up hiring them to handle my regular pool openings and closings. It has been absolutely top-notch ever since. They are punctual, thorough, and professional every single time they show up. My only regret is that I wish I had found them sooner! If you want peace of mind with your pool, look no further than Clipper Pools.

Austin at Clipper Pools has been handling our pool openings and closings, as well as weekly…read moremaintenance for 4 years now. He is always on time and does a great job at a fair price. He is extremely honest and very knowledgeable. I highly recommend Clipper Pools!!

Over the years I have encountered many different pool issues…read more Any and every time I have called Patchogue Pools and Spa the staff has always directed me into finding the right solution to any pool challenge. Their helpful insights have saved me many dollars in allowing me to do many of the necessary fixes. I will continue to buy my pool products from them as a gracious thank you. Regards Andy

Terrible customer service, they confirmed a pool opening for me but asked me to call back with the…read moredimensions-despite having been a client with them in the past. When I called back, the gentleman literally said to me, "I don't care who you spoke to!" and hung up the phone. The pressure of pool openings is obviously too much for them to handle.