A great ice cream place with something for everyone! 5 stars for variety, you will definitely get overwhelmed here in a good way. Staff was very cheerful and helpful. They are allergy friendly. I mentioned a nut allergy and the staff member offered to open a new carton of ice cream to accommodate it, which I thought was very nice. They have every thing from ice cream to soft serve to slush to lattes. They even have homemade cookies and ice cream cakes. There creations are what makes them special - lattes, sundaes, tornadoes, nachos, stackables, etc. This is the only place where I've ever seen flavored soft serve like coffee, creamsicle, and pistachio etc. aside from the regular chocolate and vanilla. Watermelon dole whip aside from the pineapple. They also section to order from outside around the cornee (very easy to miss) and a small seating area next to it. Their ice cream is a bit too sweet for me, but I did enjoy the affogato which was soft serve and coffee. Their coffee tasted surprisingly good, so I will be back to try some of their very creative lattes. We also tried a stackable, which to me is a huge pre-made sundae. It is definitely a lot for one person and price is steeper at around $9-$12, but worth it if you want to share as there are a lot of creative options. I will also come back for some of their different flavored soft serve and the watermelon dole whip! read more

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Definitely stop by for a creative sundae, they have so many "stackables" options on boards all around the shop and a variety of toppings and add ons for your ice cream. The prices are on the higher side for a local spot and they appear to serve Gifford's and a variety of ice cream products from different suppliers. The variety is worth the visit if you're in the area but I wouldn't go out of my way. It's a busy shop, expect a line especially on weekends. My main complaint was how long it took to order, I came in with a friend and there were 3 groups in front of us but we waited 25 minutes. I understand it was busy but they seemed short staffed having to juggle the walk up window and the line inside the shop. read more

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Kennedy's is the real deal: a Melrose gem. I took my two sons to Kennedy's for the first time recently, and I can already tell this is going to become a weekly tradition. From the moment we walked in, the vibe was exactly what you want from a neighborhood ice cream shop: friendly, unpretentious, and completely focused on making great ice cream. The star of my visit? The Nutella Stackable. I almost went with something safer, but I'm so glad I didn't. Layer after layer of rich, velvety Nutella ice cream, it was indulgent in the best possible way and tasted like they somehow captured the essence of Nutella and made it even better. My boys were eyeing it the entire time, which is the highest compliment I can give. Speaking of the boys, they were immediately at home here. The staff was patient and cheerful while two excited kids deliberated for what felt like forever, and the portions were generous enough that everyone left completely satisfied. No small feat with those two. Kennedy's has the feel of a place that's been done right: quality ingredients, a welcoming atmosphere, and people behind the counter who clearly take pride in what they're serving. Melrose is lucky to have it! read more

Kennedy’s Ice Cream Bar - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

What a fun menu! So many things I've never seen before. My son loved everything and so did I!

Stopped by for a week night little treat! Kennedy's is a Melrose staple and it stays as that. Got a scoop to go and it was just how ice cream should be! I have a gluten allergy, they answered questions but I wish they would scoop from another container like some other business do (to keep myself safe). The workers were kind and busy! read more

Love Kennedy's... My daughter and I came again last night and we both got the Pinapple dole whip... However I was a little disappointed because we got to Kennedy's and they only had Pinapple or vanilla dole whip... not the swirled rasberry/ pinapple... so we both think the pinapple is delicious however you definitly need the pinapple swirled with another flavor to cut the sweetness... we will be back... read more

Kennedy’s Ice Cream Bar - Small and Medium Pinapple Dole Whip - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

I've been here many times! I am lactose intolerant and there dairy-free ice cream is horrible actually disgusting. I've heard their regular ice cream is good. One time I went there and ordered dairy free peanut butter and they gave me regular coffee ice cream. Luckily I only took a couple of bits before I realized and my allergy isn't life threatening. It's very over priced. The staff is extremely hit or miss either super friendly or super rude. The inside is very cute and clean the paintings are stunning. The outside window is fine. read more

I don't know why this place doesn't have 5 stars. The ice cream here is just amazing. The service is just perfect. They get through the lines so fast. The vibe in there was just so great. I was excited to get my food and get out. I would recommend the coffee Oreo ice cream. read more

Expensive for the quality and quantity. A regular soft serve with tax is $7. Try a frappe for a little more. Get better and less expensive ice cream at the adjacent Whole Foods read more

Kennedy’s Ice Cream Bar - Sign - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

It is taking a long time to receive my order. Why does it take over an hour? Spending a lot of money for 2 things seems a bit excessive.

Happy to see so many non dairy options on their menu. I got the chocolate chip cookie dough. Plenty of picnic tables outside. They move fast at the windows! read more

Kennedy’s Ice Cream Bar - Non Small Cup of Non-Dairy Vegan Ice Cream - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

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I returned here just the other day. Much better! I got an ice cream soda that was a work of art. Much better flavor than the first time. Service was impeccable. read more

I used to make several orders here a week, especially their acai bowls. This place is very close to my house and I've been a customer in person and also via delivery. (This is kind of embarrassing, but I've definitely eaten like 40+ acai bowls from here lol) One day, the Uber Eats driver accidentally delivered my order to the wrong address in another town. Mistakes happen, and I just told him it was okay and that I'd tell Uber so I could get a refund. I have no idea what the hell happened, but I got a phone call from a cell number I didn't recognize. They left a loud, awful voicemail yelling at me. I couldn't even listen to the whole thing because it was so abusive, but I think it was at least a minute and thirty seconds long. They said they were the owner of Kennedy's and seemed to think I was lying to Uber that they didn't make my bowl and that I was blaming the restaurant personally. I never did this. Uber was informed it was food accidentally delivered to a house in another town. I'm not sure what miscommunication happened, but it wasn't my fault. If you have any anxiety disorders or PTSD from harassment, or simply don't enjoy being yelled at and accused of what basically amounts to theft (lol), I wouldn't recommend doing any kind of online ordering with this ice cream place in case a mistake happens. This happened a few months ago, but now that it's getting warm out again, I'm really missing their bowls. It's unfortunate that the experience I had was so off-putting that I had to give up my favorite dessert (they made my favorite acai bowls in the area! Other places aren't as good). Other reviews on here are mentioning the owners openly treating the employees poorly and yelling at them, and I'm really disappointed to hear that. However, it's not surprising. read more

We've been to Kennedy's three times now (once in the before times and twice since) and it's awesome. When I was pregnant, food was one of my few joys. When I went two days past my due date I desperately needed a brownie sundae in February. Kennedy's came through! My sundae was perfect. Everyone there is so friendly, and the prices are very reasonable. And to top it all off, I went into labor that evening For our second visit, we let our toddler eat ice cream in her car seat. Never again ‍ Now we're able to enjoy using the walk up window and sitting at one of the three tables. read more

Kennedy’s Ice Cream Bar - Crunchosaurus ice cream - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

Every time I come by here I see employees handling money and making ice cream. Not changing their gloves. That is gross. I don't know how they can get away with it. read more

The ice cream is simply great. I have been there 5+ times and each time I try a new flavor. Each and each flavor is great. Ice cream is fresh, service is good. A secret the ice cream sandwiches in the case on the left. They are a smidge expensive but ever so well worth it if you like ice cream sandwiches. Kudos to Kennedy's for a great ice cream store. read more

Always curious why there are no gelato or ice cream shops on Main Street? Finally, Kennedy's moved into the former Honey Dew Spot. A kiddie size is more than enough for kid or adult. Many flavors to choose from, 95 cents for additional toppings. seating is limited but I did see three picnic table outside. Did you see the ice cream sandwiches inside the fridge? How about espresso with ice cream? I would definitely bring the family back to try more flavors. Staff are nice and I was given two samples before I settled with Boston Blowout (who doesn't like brownie chunks in their ice cream?). Bring your friends for the big john challenge (ten scoops of ice cream with toppings!) read more

Kennedy’s Ice Cream Bar - Mocha chip - kiddie size - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

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Unfortunately our visit to Kennedy's left much to be desired. Firstly the service was unorganized, which did not make for a good first impression. They had a few customers, but were not very busy. A total of four people either took our order, asked us again what our order was, made our order, or checked us out. After all of that one of our items had the wrong ice cream flavor. The disfunction was very apparent and will certainly prevent us from returning in the future. read more

I was just there and ordered a dairy and gluten free coffee ice cream. 15 minutes later my stomach blew up I have pain in my stomach. I just called and they want me to call the company where they get it. Also it comes in a kiddie size. The sign on the wall shows $5.35. But I was charged $7.35. When I asked why that price the girl told me that they don't go by that. The ice cream was horrible and had absorbed no taste read more

I have gone to many ice cream shops in the area. I have an ice cream page and review all ice cream in Boston and this is by far one of the best flavors I've ever had. The graham cracker base is the perfect amount of rich and creamy with marshmallows and chocolate bits throughout. The Mixins are in every single bite it is just perfect. I found it last week and I have gone three times already with my friends and family and everyone loves it! read more

Kennedy’s Ice Cream Bar - s'mores ice cream - Ice Cream & Frozen Yogurt Near Me - Melrose, Massachusetts

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This place is pretty good. Prices are pretty High for an ice cream shop though. The regular ice cream is great but the soft serves is not. I've also had an issue with the service. I have ordered ice cream here and got stiff not near what I ordered. It was my order as we spoke face to face but they weren't listening. Kind of annoying when you pay that much for an ice crash. Basically ordered a chocolate in a sugar cone and got soft serve in a cup with a wafer cone on it. Whatever. But like I said. The soft serve is not that good so I was bummed out. read more

Very bad service very bad rude to its customers very un knowledgeable unheard of Expensive Pricing and blames its customers for having to drive quote all the way into Boston to get our Fro Mo !! Stay away at all costs read more

I am giving two stars because the experience wasn't the greatest. We ordered two small size ice creams, we believe we were given two large ice creams because it shouldn't cost $14.50 for two ice creams. Maybe it was pricey because we got the vegan ice creams. The taste was decent. read more

I've been several times to Kennedy's. The owners and staff are very nice. The ice cream flavors and toppings are numerous. I usually go with something chocolate and peanut butter. But I also loved the lemon meringue pie flavor. They didn't have it last week when I went, so they recommended lemon raspberry short cake. Heaven! Can't wait to go back. read more

I can't say enough about Kennedy's. We have frequented here many times since opening but tonight was truly a game changer and if I wasn't a customer for life before, I certainly am now. We ordered Uber eats delivery from them and was disappointed to see that an item (one of their famous stackables) was missing from the order. Before requesting a refund through Uber, I called them to see if I could possibly go pick up the missing item. The owner would not allow us to come pick up and insisted that she would personally deliver the item to our house the next town over. I have never experienced such incredible customer service. I will recommend Kennedy's to anyone and everyone I can. Thank you again for making this under-the-weather girl extraordinarily happy. You guys are the best! read more

Kennedy's is great, we have ordered from them since they opened. Just be careful when ordering over Uber Eats. They don't give certain options on the app and when the store calls you for clarity the kids on the other end of the phone don't know what they're asking you for and cause confusion. If you're ordering over a delivery app do yourself a favor and keep it simple or you'll get another confused/rude follow up call. read more

It's pretty good! Nice selection of flavors and a great addition to Melrose :) Had the rum raisin ice cream and appreciated the actual raisins in it. Also tried the cinnamon roll and will likely get that next time. read more

Added wonderful dairy free/vegan ice cream and they've got vegan topping options too!! I feel seen. :))) Keep the vegan options coming! The Dark chocolate Belgian chocolate dip is vegan, which goes excellently with the dairy free raspberry sorbet or any of the dairy free ice cream options (chocolate, vanilla, strawberry, oreo). thank you Kennedy's!!! read more

Ok, I will admit I was WRONG! I think this place is still a little pricey, but it is worth it. Best ice cream shop around. Check out their ice cream pies! The stackable are amazing. Im a Kennedy's convert! read more

The service is slow, they only have 2 people one on Mobile orders and one for the store. Waited over 1/2 hour for service. Also the price on the board is less then when I paid. The banana boat on the board it said 8.50 and was charged 9.50. Girl that took my order was quick as she can be and very nice. read more

SO GOOD. We can't stop coming back. The chocolate dips are delicious. Order the small sizes - the portions are quite big. They even have ice cream for pups if you ask for it!! We were so happy to find a place with yummy non-dairy options. read more

What a wonderful establishment! I have been wanting to stop by here for months and I finally was able to and just loved it. Great customer service and interesting and delicious ice cream flavors - I am looking forward to coming back. read more

It is amazing in here! So many choices and it was great! Portions are Huge so I put mine in the freezer and lasted well!

I am a frequent flyer at Kennedy's! They have SO many flavors and I feel like they're always adding new things to their menu. Always happy when I leave here! read more

I am a huge fan of Kennedy's ... but tonight is a different story ! After waiting at the opened take out window for 20 minutes whit no acknowledgment that they'd be right with me although they looked at me more than once taking every customer that enter the store although I had been standing long before they came in I decided to leave . I went home kids were upset because no ice cream so I ordered from pickup go back there to no ice cream ready and had to wait Another 15 minutes. No a happy customer read more

YUM! Nice new addition to melrose! Friendly staff and WARM genuine vibes. Loved the moose tracks icecream with hot fudge, no frills! Goodbye summer body. read more

Super friendly service ...and of course delicious ice cream! We highly recommend the grudge brownie sundae. Great local addition to our Melrose community! read more

Stopped here for ice cream tonight and we were very impressed! They have ice cream, soft serve, cookies, and even cookie sandwiches with ice cream. Great service and very tasty! They're even open all winter. read more

One of the best ice cream shops on the north shore! Very friendly staff, great prices and delicious ice cream!

I live next door to Kennedy's. The place is awesome there are so many delicious flavors to try. They also have peanut free, plant based, and sugar free alternatives. The lines can get large at times but its worth the wait. Lisa and John are very professional and friendly and will always go above and beyond to please their customers. read more