I bought a Nissan from Kennelly's after seeing an ad online for what seemed like a very good price. It was a good car, I enjoyed driving it for several months, then got in a head-on collision which totaled it. My insurance company paid off (due to the driver who hit me being uninsured, and leaving the country) $1500 more than I paid. So, it was truly a great deal, better than I had thought. Everyone was very nice, I enjoyed visiting the car lot. Highly recommended. read more

We were interested in a vehicle we found at Renton Auto Mart listed on Craig's List. At first we were excited as it was the only vehicle we were looking at close to Kelly's Blue Book, and we were determined not to pay much above this as our bank officer told us their valuation of the vehicle, which determined financing and rate, would be even below KBB. For three days we called to see the vehicle but the salesman kept telling us the owner's wife was driving it. He couldn't answer any questions about the car's finish. If you're going to sell a car and list it on a website as available, don't let your friends and family use it in the meantime while potential customers are interested in buying the vehicle. How do we know how your family is driving a car they already know they won't have to deal with fixing? And every time we called the office whoever picked up would actually put the phone down on his desk without first excusing himself to yell at someone in the background. We could barely hear what the speaker was saying when he finally, unapologetically, returned to us. Extremely unprofessional "business." Be warned. read more

WHAT A BUNCH GREEDY LYING SCUMBAGS. My wife had brain surgery back in January 2014 and ended up being confined to a wheel chair so she couldn't work and I had to quit working to take care of her full time. So we had to sell our 2012 toyota tacoma due to the fact that we could not afford the payments and insurance on it any more. So I decided to downgrade to a 2000 dodge Dakota quad cab in march. I found the truck I was interested in on craigslist at kennelly's renton auto mart went ant test drove it and gave it a thorough going over it looked and drove good so I negotiated a price payed cash filed in the paperwork and drove her home. The problems with the truck began almost immediately. Bad plugs bad injectors bad power steering pump bad high pressure line on the pump bad front end bushings and bad ball joints bad brakes and a leaking valve cover gasket and now bad valve guides and lifters. Im over 4 grand in to repairs and now I find out that the truck was never transferred in to my name when I went to go and renew the tabs the great people at Ballard licensing told me it was not in my name so now I cant even get the tabs renewed and Im finding out the lot declared bankruptcy in October. SO now I guess Im really screwed. How am I supposed to get my wife to therapy and Dr. appt.. with a truck I cant drive. I hope there real proud of themselves. check out the dealer your buying from and avoid a costly lesson like mine read more

I called to show interest in a car, and I was contacted by a salesman named Larry. I asked if he would accept a price lower than that listed, and instead of beginning negotiations he began to send me harassing and insulting texts. Message 1: I am negotiable but come drive it first and see if you like it I have been driving it for about a week it's pretty nice car it's a [year] I tell him that I've driven similar models and this is not necessary. Message 2: Sorry we never negotiate without the customer driving it. It never seems to work But good luck in your search I say I understand, and I'm glad I didn't drive out there only to make my offer and walk away. I thank him for responding on a Sunday. Message 3: I what do not understand is this... Like you said it is sunday... Why would you think that I would sell a [model] 0ne owner [car] for [lower price] when it is advertised for [higher price]? No response from me. Message 4: Did somebody put you up to mess with me and waste my time Message 5: I guess it is kind of funny though that offer Message 6: I was just thinking of something though that would be even funnier Message 7: If you were to call safeway and offer them [lower price] a pound for steaks advertised for [higher price]. Now that would be hilarious! This place is not getting my business, and I would suggest you stay away if you have any interest in actual negotiation. This salesman seems to think that the price only goes up from the listed price, and only after they have you drive an hour to get to them. Thanks for the lesson, Larry! read more

This place is a joke. I purchased a car from Mike Gates and he was all b.s. Typical used car salesman. My temporary license expired April 20th and it is now May 1st. Barry the owner is a confused dumbass. I have called every day now for 11 days and they can't or will not get me my license plates and registration. I have filed a complaint with BBB, the state Attorney General and DMV. I have also retained an attorney. read more

Went to look at a 2003 Prius today, get there and the Prius is gone, we were told the owner was driving it and he will be back soon, no big deal. We decided to test drive a passat. Car was terribly hesitant and didn't run smoothly at all. I was carsick from all the jerking motions. Came back, waited a while longer, decided to test drive the 02 nissan sentra to kill time. This cars window didn't roll down, the car smelled awful before we turned it on and then as soon as it was on smelled of burning rubber. Explained to salesman car seems in bad shape and weren't really interested in anything besides prius... He assures us owner will be back in a few minutes. Over an hour and a half of waiting in my car, mind you because the salesman completely ignored us when we didn't want to test drive anymore cars, we decided to leave. Very unprofessional and I especially don't know why the owner would take out a car that a customer wants to buy and can't drive it back to the lot so I can test drive it. Awful experience. read more

Bought a 95 high-mileage Camry here. Was in the market for a daily runner and went to al lot of random parking lots meeting craigslist sellers so I knew the price they offered was both fair and likely their bottom line. A dealer up the road was selling a really similar 96 camry with just a few more miles and were asking like 1000 more and when I pressed them, they came down to almost exactly the first price I got for the one at Auto Mart. I figured if nothing else, this salesman was a little more honest so I went with the 95. Not sure if you've ever done financing, but you can pretty much guarantee the figure you agree to put "down" will be doubled by the time the place tacks on "fees" and "things that have to be paid for now,"...a very frustrating practice. I told the salesman and his boss exactly how much cash I had to put down like I always do and they actual adjusted the "down" amount so we could get to the amount of cash I had after all those "fees." I ended up making my payments on time (not always my strongpoint), so I have no idea what they're like to deal with when you're behind, but they seemed nice every time I dropped my payments off. One bonus of this place is their mechanic. Its a guy who works out of the garage behind his house in Kent and he is awesome. The salesman drove out there with me and the the guy did a free full inspection with me right there and pointed out every little flaw like he was buying it himself (showed me scratches and and a dent I didn't even see). He told me what everything would cost to either repair or rig, and how long each would last. All of this before the Auto Mart asked me to see a dime. They don't have a very big inventory, but if you see something you like, these guys seem to give you an honest picture of the car at an honest price. read more