Do not go to Ken's tire and auto! My son in law who is in the Military was given terrible service! He took his vehicle in for repairs and when he picked it up it was still doing all the same things plus smoking after supposedly being repaired and a 1500.00 repair bill. Took it to the dealer the same day and was told Kevins auto replaced the spark plugs but did not tighten them. How on earth do you forget to tighten spark plugs? If you want you vehicle fixed correctly don't take it here. read more

!!!!!!!!!!!DO NOT COME HERE!!!!!!!!! There are alot of other places worth checking out but not this place. We took our truck there, they said it would be ready by 4pm after they checked it, gave it a diagnosis and everything. It was passed 4pm Nobody called, I called them and they said it has to stay over night and it should be ready by 9am. ( mind you we took the truck in that day right when they opened because we have work the next day) . It's the next day 1051 am and no calls or updates. Again, we have to call and ask about the truck and they said they found some additional problems and it has to stay longer. They do not call and communicate. We are the ones having to call and check when they told us they would give updates . We have work so if we knew this prior we would have made the appropriate arrangements to get there. The they are trying to make things better saying they aren't charging us for the additional 5 hrs only 2 hrs. What additional hrs? They said it would be ready yesterday if anything that's a inconvenience for us and we shouldn't get charged ANYTHING extra. Don't make promises you can't keep . They just want extra money. Bad costumer service and they just keep "finding additional " things after they already checked everything . Never again . Don't recommend this place at all. Additionally, it ended up coming out to a big bill and out truck still was not fixed. (One of the things claimed on paper to be fixed were the sparks plugs). When we took it to the dealership they said they did not do the spark plugs right. Additionally, when we went back to tell them they did not do it right and do not want to pay for the sparks plugs and want a discount on the labor for the sparks plugs, the manger simply said there's nothing he can do. They known they are in the wrong and do not care. They will take advantage of you, will mess up, and will try to leave your truck/car In longer for more $$ for labor. This place has no good costumer service! !!!!!! I DO NOT RECOMMEND!!!!!! read more

This is a great place to have your Car or Truck Serviced. We have several vehicles & always like working with the friendly crew of Technicians. Their prices are always fair & they just opened a full service transmission shop next door. We will continue to have our vehicles serviced at Ken's Goodyear... read more

I needed my brake pads replaced & used their website to make a appointment for 5 days later. Rudy called me the next morning to let me know that I could drop my car off right then and there. I dropped my car off & they called a while later to give me a quote. I was moaning about it but gave them the okay to fix it. When I went in to pick up my car Rudy gave me discounts of over $200 which helped a lot. My car drives like new! They are friendly & will work with you. You won't be disappointed! read more

Don't come here for any problems on your vehicle!! When i noticed that my truck was shaking and having a hard time trying to brake i went to the nearest tire shop to help with my situation. The front desk guy named Rudy said they could help and would be done by 4pm the same day. When i was waiting majority of the day they never seemed to call me for any updates or news so i had to call repeatedly just to get feedback on my truck. Once closing time hit for them around 5:30 they finally called me and said that they found problems with the spark plugs and one of the fuel injectors. I would've thought that the call was gonna be good news but it ended up being a stay over night kinda problem. So with that bad news i had no other choice but to keep my truck there. Rudy also told me the truck would be ready by 9- 10am tommorow so i trusted him on his word when i really shouldn't have. The next day comes and i call them again around 8 for any updates and they said they were still working on it, so i proceeded to wait until they could give me a call back. 3:30 Rudy calls me back and says hey we don't think we can go further to fixing my vehicle because they didn't wanna charge me more than what i was already paying for mind you the charge to my bill was already 1500 dollars for things that never got fixed ( the shaking to my truck and the failure to stay at a stop while idle) They recommended i go to a dealership to fix the internal problems so i took the truck back while it was STILL NOT WORKING CORRECTLY! I still had to pay that amount of money for a shitty job done so big thanks to Rudy and all his mechanics! :) Also after i received my truck back from the dealership FIXED, I went back to this tire shop and asked for a refund on one of the problems they "claimed" to fix which was the spark plugs (not being properly seated) due to the dealerships diagnostic. They said unfortunately there's nothing we can do on our end to drop the payment. DO NOT RECOMMENDED read more

Wow...I bought something on Groupon or Living Social last July for a variety of services. I called to see if they were open and busy. They set me an appointment. Johnny was an amazing manager. I was there less than 30 minutes for my oil change and they checked over my car and even aired up my tires (which made the little light go off). They provided me with a checklist of things that were coming up to be done on my Jeep. Their waiting room was clean and it didn't smell like a tire shop. They were quick and friendly and I will definitely be going back to them for my future car needs. read more

Very polite and professional! Check them out! I would definitely recommend them. Appreciate you Rudy! Thank you read more

Amazing service! - We use them for everything including Tires, Service, Brakes and now Air-Conditioning. The Store Managers, Rudy and Andy are extremely polite, professional and helpful. Service is excellent and pricing very competitive. I was kept informed of my car's service issues and presented with options to resolve them. Thank you guys. Highly recommended***** This is how garage services should be. I will certainly be using them again. Plus, that couch in the waiting area is amazingly comfortable. read more

This place is so awesome that it makes me sad to be moving away from San Antonio. After sitting in the waiting room for upwards of five hours on a Friday evening, following a long and stressful workweek, getting my vehicle serviced from top-to-bottom, I was still pretty cheerful. I think that speaks volumes. The manager at this location (I think his name is Johnny?), is probably THE nicest person I've ever met, and definitely knows how to make people feel comfortable. There were plenty of magazines (current and diverse), a very comfy couch in front of a lovely high-def TV, free refreshments, and so on. Surprisingly, though, the best part of my visit was seeing how much the services ran me. For the past several hours, I'd been worrying incessantly about the inevitable punch to my credit card's groin, but I literally did a little happy dance when I saw the bill. It was at least... AT LEAST... 50% lower than I would have expected anywhere else. In short, I highly recommend this place! read more

We are new in town and needed our tires checked. Ken's Tire was the closest. I brought my vehicle in and they were able to look at it right away. They were very clear about the problem as well as options. They repaired two tires at a very fair price and were very professional throughout the experience. They have earned my trust and future business! Thanks guys! read more

With the number of coronavirus cases rising, I didn't feel like this shop was trying to keep themselves or customers safe. When I pulled up the guy got in my car to move it and was not wearing any sort of face cover in my personal vehicle. He then proceeds to work on someone else car with no face covering or even a quick wash of the hands. Multiple employees did not have a mask or some type of face covering to prevent the spread of COVID-19. They did a good job on my car, but I am not comfortable sitting in my car that these people were in read more

I was due for an oil change last week, and my car had been driving weird for the past month so I figured I'd get it all checked out at the same time. My coworkers advised me to get my alignment, air pressure and balance checked since my car would shake a bit once I reached 50+mph. I bought a groupon for an oil change here and it included a four-wheel alignment check and tire rotation, brake inspection, and 29-point maintenance inspection. I called to make an appointment and get a quote on how much wheel balancing and alignment correction would be, assuming that was the problem. Making an appointment was easy, I didn't wait too long before they took my car in, took it for a test ride to see what problem I was talking about, and they diagnosed the issue. They told me my front hubs were going bad and needed to be replaced. The bearings had run out of grease and that is why my car was shaking. They said my tires/allignment/etc were perfect and this was just something that wore quickly - nothing that I could have done to prevent it. I was quoted $930 to fix this issue, $720 with military discount. THANKFULLY I said no to getting the work done because my parents were visiting the next day and my dad is a great mechanic and I wanted to make sure I wasn't getting swindled. 5 minutes in the car with my dad and he said my hubs/bearings were absolutely not the problem. Apparently hubs have a very specific sound when they go bad (not to mention my car was brand new and only 3 yrs old). He also said that my wheel was shaking but it was coming from the back. My back tire was deformed and I just needed a new one. $200 later I had 2 brand new tires on the back of my car and no more shaking! I am very irritated with Ken's Tire mechanics for not catching this. Had they changed my hubs/bearings I would have still had my car shaking and I'd be out over $1K. read more

Highly recommend, first time i went here was with a flat tire punctured by a huge spike/nail... not your avg 16 penny nail. I had recently moved here so no previous history. They saw me quickly, professionally patched my new $200 truck tire, which I expected to lose from the puncture size. 6 months later patch is holding strong! The manager is awesome to deal with and is very military friendly. I will return here for future business. read more

A++ service. I had an oil leak and I couldn't figure out where it was at and I was worried about getting ripped off at other places so I took a chance here. These guys were professional and took care of my issue at an affordable rate I couldn't be more happy and relieved. I will go back to them for my regular car maintenance. read more

We got some tires from these guys, a couple days later the rear left tire was flat. We took it in and they "fixed it". A couple days after that it was flat again. They "fixed it" again. Can you guess what happens next? It took these jokers three tries to get one tire to stay inflated. Do yourself a favor and go to a mechanic not a clown school. read more

Came to get car serviced was treated fairly and both financially and in customer service by Cedric the Technician and Paul the store manager. Both of these fine gentleman's rectified a problem that I had with my engine. I had previously went to Jamie's on W.W. White rd. Because my car was running hot. They had put my hoses on wrong. I mean backwards and when my car would not stop running hot, they proceeded to take the thermostat out and left a shell so that it would not sensor. I would not have known if these capable men wouldn't have taken the time out to carefully inspect my engine to diagnose the problem. My car is running like brand new. I am thoroughly satisfied. If you need a good mechanic make your way to Goodyear on Austin Hwy and ask for Cedric. read more

I wouldn't even give them one star, but unfortunately that's what you have to do they cheated me over a thousand dollars to fix my ac and lied about fixing it. They're always saying they only have one or two techs on staff and then after I leave my vehicle there they say first come first serve so I left. 3 hrs later it's not even been looked at while other cars have come and gone and have the nerve to tell me I'm lying, that it has been loomed at while its not neen sitting in back and when i get there they finally drive it off to see what the problem is so to be honest if you think about coming here don't there lazy , rude , and liars there is so many other places like Christian brothers to go to that might be high but you'll get the work done I promise when I tell you this at first they seem like they'll take care of you and your in great hands but it's all lies. read more

worst place i ever been，they do not know what to do and only thing they care is money, my car had no problem at all, but they were trying to pretend my car have problem and charge me 500 bucks. read more