Saw that my swaybar bushing was broken went in for repairs they called said that I also needed a…read morenew sway bar...I paid over 1k and something didn't sit right so i looked under vehicle on my way home and it was the SAME RUSTY SWAY BAR!!!! I called same day and asked if they had my old part they said no they scrapped it... I left it at that as a lesson learned! Sad because I always tipped after every service and gave gift cards for restaurants only to be ripped off!

They're attentive, accurate and always reasonable. And to continue to fill my 85 characters I find…read morethem to be honest. Thank you.

We were going to d&m for years. The guys that work there are great. Good people, sometimes over…read morepromise on deadlines which could get frustrating, but for the most part thought we had found ourselves a good local mechanic. I noticed Ashley's 2009 Lexus was leaking in the driveway. I used to work on my own vehicles and have a good understanding of "car stuff". I checked the fluids, levels were fine. Told her it was safe to drive, but we should get it fixed because who wants a car leaking fluid? Brought it to d&m, they said it was the power steering rack big repair! But hopefully this would be the last major repair before we got a new vehicle. Let's just get it done. Power steering rack replaced (~$1500). It was still leaking! Ugh. We brought it in again and they said it was the power steering pump (~$800). Now, anyone with some common sense would think there was a possibility this was a misdiagnosis and the rack was never leaking. I thought this was a legitimate concern to ask about before we got the pump replaced. Including my own opinion, I asked 2 mechanic friends of mine and a third friend who used to own a repair shop. The consensus was it was likely a misdiagnosis. Maybe not, but most likely. Armed with this information, I politely asked the shop if there was a possibility it was misdiagnosed. I am the type of person that never likes to accuse someone of something if I might be wrong. I got immediate pushback from the owners son- no way, they are in two different places, we've been in business 50 years. If you don't trust us you can go somewhere else. Ok- even if it was leaking in both places (unlikely), we should have been told this up front that it needs both a rack and a pump. If we knew it was going to be $2300 vs $1500 maybe we wouldn't have gotten the work done and replaced the vehicle. But the response to a long term customer was totally inappropriate and unacceptable, disrespectful. We already made the decision we wouldn't be going there again, but let's just get it fixed. Still leaking! Go back in, we are told now that it is leaking from the front differental. I recorded the conversation with the owner, who responded the exact same way as his son. You decide for yourself if this is a place you want to do business with: https://recorder.google.com/04edd942-ed11-4ed9-a08f-646bd014fd70

Courteous, prompt, and efficient. My husband began getting our tires there about 40 years ago…read more Always recommended D&M. ~ Dottie

Horrible place - I agree with Adam. The daughter is horrendous. Easily the rudest person working at…read moreany business in Rhode Island. Not only that, even if you have an appointment and drop your car off the night before, she freaks out if you call at the end of the day asking if you can pick up the car. Turns out, the car was never even brought into the garage. AVOID THIS PLACE AT ALL COSTS. The old man is fine, but doesn't understand what his daughter is like when he is not looking.

these folks are the absolute best auto shop in all of RI! if you are looking for HONEST, REASONABLE…read moreAND SUPER FRIENDLY this is the place! cheers to Ollie on being the cutest auto shop pup around!!

Johnny's saved the day!! I got a giant screw in a tire on…read morewest main. Town fair told me the tire was done and wanted me to buy a new tire!? I went next door and they helped me instantly. Johnny's not only fixed it they also checked all four tires and found another nail in a different tire to repair. 4000 miles later and have not lost any PSI. Thank you Johnny's

I like to say: If Johnnys can't fix it then it ain't broke. Absolutely , without a doubt, the best…read moreservice on the island. And the receptionist is as close to an angel on this earth if there ever was one. If you're new to the island or have been here for years, try them. Maybe not the cheapest, but undoubtedly THE BEST!!!!!!

Wonderful People!!! I was visiting family and a tire developed a slow leak. I used fix a flat, but…read morewas still worried about my 7 hour drive back home. I went in and they actually put my car on the rack and spent 20 minutes with a spray bottle checking my tire. To my relief, they found nothing wrong. I tried to pay them for my time and they said no charge. I would definitely recommend Diversified to anyone. Compassionate and honest.

Great service at affordable prices! Will definitely be a repeat customer!…read moreThe diagnosis of my car's issues were right on and I am very pleased with them!

Took my car in for an oil change and to get the brakes checked, and I was very pleased that they…read moredidn't try to push or force me to get anything I didn't need and they informed me that my brakes are still good and that I didn't need to get new brakes just yet. I was recommended here by another North Kingstown auto place and I'm very happy that they were able to fit me in so quickly and I love how honest they are.

My family uses Tilden and we have been happy with the service for years. We originally tried them…read morebecause a friend highly recommended them. I was once quoted $5000 - $9000 for a repair at a dealership on a 12 year old vehicle. I couldn't pay that and didn't want to pay that. Tilden fixed the problem for just under $500. Great at communicating before, during, and after the work is done. They are also a family run business.

I recently moved to Wakefield and asked my local FB group who they recommended. Many said…read moreNorthrup's. Now I see why. They are professional, pleasant and very competitive price wise. You know you are dealing with a good mechanic when they review your car and tell you things that you "don't need now, but may need in the future". We will now be bringing all four of our cars there!

I am a URI parent located in NJ. My daughter ran into car trouble while at school and as any parent…read morewould understand this is more stressful being away. Tami and the team at Northup were so supportive and helpful and put our minds at ease. The repairs were fast, fairly priced and clearly communicated. They made my daughter feel very well taken care of. We have been back and will be again. 10 stars.

Went in with a basically new vehicle for inspection(forced by the state). Instead of just…read moreinspecting it and putting a sticker on it they sliced one of my wiper blades and replaced them with a very expensive pair from their shop. They did not call me about this or tell me about this they just did it and put it on the bill. When they did call me all they said was the trucks all set and I went to pick it up. This is a classic garage scam move to attempt to make a few extra bucks on inspection. I thought Northups was better than this but I guess I was wrong. Most people just go along with this scam and pay it to keep the peace. I did not. If you are going there for inspection, make sure you check your vehicle thoroughly before you bring it there. I won't be doing ANY business there ever again.

Tammy and her incredible team recently gave me superb treatment and service at one of the most…read morestressful times I could possibly imagine. Much respect and gratitude to all of you for your service and most of all kindness that you extended to me and Duke (Kula), Arnie Flaig's amazing dog. May Arnie Rest in Eternal Peace. Thank you.