Friendly staff. Spa is located across from Casa Marina Hotel. Received excellent massage. The staff…read morethat performed my massage has been there for 6 or more years. Rooms are spacious , clean and relaxing. Highly recommend.

My husband booked me a spa package while we were on vacation to Key West. We stayed in the sister…read moreresort, The Reach. I will say, it was a bit confusing finding the spa from our hotel. It's actually directly across from the Casa Marina and not and not in the resort as I expected. My package included a body scrub, massage, and facial. Each lasting 60 minutes. I felt like the scrub was a bit rushed, but was made up for by extra time on the massage. Overall it was a nice experience.

Getting treatment by esthetician Christine Falcone has been a pleasure. She has recently done…read morewaxing for me, including Brazilian, competently and comfortably. She has given me an excellent facial, with the experience and skills to know what products and techniques work best on my "mature" skin (think sun damage and wrinkles!). I look forward to our next appointment.

I searched high and low for someone who offers sugaring in Key West but had no luck. Christine's…read moreservice was the closest, as she does not use strips for waxing. She's VERY pleasant and efficient. I also requested knee to thigh waxing and the hair is very peach fuzzy so she suggested that I not spend money doing that. So, I was able to get the lower legs done for the same price! Not many people are that honest any more! I would recommend her highly. She spa is very welcoming and decorated nicely too. Final note, I did not wear a mask, having had COVID and vaccination. She did as well but asked that when I left the room, if there were any patrons in the waiting area that I wear one in respect of their concerns. I thought that was very considerate. See you next time, Christine.

I had Madi for a shampoo & blowdry and she was so nice, professional and did a great job on my…read morehair. I just thought she was so cute and pretty. A great asset to the spa!!! I will come back again, Carol

I never leave bad reviews, but I feel I need to after this experience. I've been getting massages…read morefor over 20 years, and this was one of the most uncomfortable sessions I've had. During the session, the therapist made contact with the side of my breast more than once while stretching my arm. It did not feel controlled or professionally handled, and it made me very uncomfortable. I had to turn fully onto my side to prevent further contact, after which it finally stopped. Overall, the session lacked proper technique, body awareness, and professional boundaries. I did not feel at ease during the massage and couldn't wait for it to end. I was considering asking him to stop and leaving, and now I really wish I had. Clients should be able to trust that they are in safe, skilled hands, and that was not my experience. I hope the business takes this seriously and addresses training and client safety. If this therapist is new, he should not be working unsupervised with clients until properly trained. This review reflects my experience with one therapist only and is not a reflection of the entire business. The reception staff were professional and welcoming, which I appreciated.

My wife wanted a spray tan before we came to Key West, because of weather she didn't get to, when…read morewe got down here she got in at Key West Med Spa, Sonya came in on her day off without delay or question and took care of her. We didn't even ask, we were just checking to see if something was available. Better yet. By far the best looking spray tan she has ever had! Thanks Sonya! You are awesome, we will be back!

Massage therapist Sam has changed my life! Truly listening to what I needed and making me feel so…read morecomfortable. I've never been more relaxed. Dr. Carlos is so knowledgeable, I trust him completely!

I was in the Key West office a few years ago to check a brown spot and the girl (Dedee?) took a…read morepiece of my leg "to check" in a way that I still have a huge and ugly scar. I had this procedure done in NY and AZ and never had scars.

The PA Morgan Miles diagnosed my skin lesion as an aktonic keratosis without a biopsy and just used…read moreliquid nitrogen on it. Turns out that it was Malignant Melanoma and I am now undergoing treatment for a stage 3 cancer. They did not biopsy it until 10 months later when I complained it was not healing, but by then it had grown large and deep with ulcerations and needed surgery and immunotherapy. The PA's in this office need re-education and when I called the office and spoke to the office manager about this situation she was uncaring and said they did nothing wrong. I asked for a Follow up call to let me know how they were going to prevent something like this from happening again and the managers said they would not do that. I will be notifying the medical board in hopes that they can order some re-education for the PA's or more supervision by physicians.

I received a signature sea facial with two add ons and was very pleased with my results. I had…read moreRomee and she was the best. The whole experience was so relaxing for me and afterward my skin was glowing. I highly recommend her for any service you need because she really treats her customers with the best care.

From the owner: Jala Spa, named for the Sanskrit word for water, offers full immersion in this essential,…read morelife-renewing resource. Dedicated to natural wellness and surrounded by the Gulf of Mexico, Jala Spa offers a private oasis in an intimate, boutique setting. Each journey is unique and will allow you to leave behind the cares of the outside world, as if on a far distant shore. Single massage, couples massage, facials, body treatments and nail services available.

You know how when you're on vacation you finally have time to get that hair cut? But you're worried…read morethat you are going in blind to a new place based off reviews from strangers? Worry no more because Lindsey gave me a hair cut twice as good as a high end Newbury St (Boston) cut at half the price, in a lovely atmosphere. She truly talented. Highly recommend.

OMG Amri spa is AMAZING for hair. Actually the entire salon looks amazing but I've only come for my…read morehair. April does my hair regularly , she's soooo good! Every cut & color she nails it perfectly. Lindsay is also very good, she cut & colored my hair when April was all booked up, and she also did an amazing job. It's rare to find a salon where both stylists are this good! Lindsay also cuts my husbands hair and he's more picky about his hair than I am! Both April and Lindsay have styled my friends very long hair beautifully, added the prettiest highlights and wavy beach curls. My hair is chin short and warm tones in my color, so shows you these ladies can do it all!! Any type of hair, they're the best. Call ahead to reserve an appointment. April books up a few weeks in advance, and during winter busy season even longer. I love Amri !! Thanks ladies for always making my hair so pretty!

Best massage ever! I've never experienced a massage like this one. Angela and Mike did an amazing…read morejob and are truly good at what they do. All of the tension in my back is relieved! Highly recommend!

Went in for a couples massage and they kept coming in and out of the room during the massage to…read moreanswer calls to start, the ads on YouTube during what's supposed to be a relaxing time was kind of hilarious but definitely not something I was expecting. I've had deep tissue many times but this was TORTURE! At one point, the person working on my husband asked him if we wanted one more hour and no one asked me; I was dying to get up this massage was so bad but I just had no idea how long it was. If you want a knowledgeable and professional massage therapist, don't come here.