My daughter and I came to this dealership to purchase a 2013 Hyundai Sonata. The car salesperson was really nice. But this dealer is also doing what other dealerships are doing to add profit to their bottom line. They are adding on approximately 2k worth of add ons to a used car. When I told them we didn't want them they finally took off 2 of the 3 things. I pointed out there was cosmetic issues inside they said well yes it's a used car we don't fix that. I asked them why would you add on 2k worth of add ons then to a used car? Crickets is all I got. Silence. We end up buying the car cash. The car salesperson says there's a 100 miles worth of gas. By the time my daughter gets in her car the next day to run errands locally the light comes on. Mind you my daughter leaves in Van Nuys so she's literally a few miles away. The light says she has 40 miles left. Well my daughter thinks 40 miles okay I can drive a little and get some gas. Nope cars stops on her. Mom and AAA to the rescue. We also realize one of the front signal lights is out. Now 30 days later we realize that her battery is 4 years old and no good. So now we spend 200 to go get a new battery. I call the dealership irritated as can be. Yes I'm frustrated 3 things went wrong in 30 days. The sales manager is sarcastic as can be. Why am I just calling now if I realized 30 days ago the light was out? Did I think the light was going to turn back on? Wow don't be sarcastic with I'm not dumb. I told him I actually called when it happened and I left a message for the manager but of course no call back. Let's just say the conversation did not go well. I have always purchased Honda's and I'm really feeling like buying Hyundai was a mistake. For sure buying from this dealership was a mistake. They worry more about putting add ons on the car then checking to see if it's really ready to be driven. Oh and also for those who don't know the car if it was traded in the person probably only got 4K if lucky because of course dealers don't give you the real value of your car. Do not shop here! read more

Jimmy was very helpful, knowledgeable and friendly. Nice waiting area, and my car was ready right when they said it would. Thank you!

Car buying is a rough process. It takes your time and effort for days or weeks and at the end, you still don't know if you're going to emerge with anything worthwhile. I was terrified beginning this process- all I knew was that I needed a new car, and I wanted a Hyundai. This dealership has been legitimately helpful, informative, and patient. I came in with a dream for a 2018 Hyundai Sport and to get rid of my sad, sorry Ford. I emerged with a shiny new car and a payment that I can confidently afford without fear. These employees aren't your normal sales sharks at all- more like dolphins helping a stranded sailor (me) find her way to a new vessel. Special shout-outs to Brian, Carlo, Jason, Brooke, and the cookies that were at the front desk. Thank you for my car, and for two weeks of coming in on off-days at off-times for me. I love it! read more

I would advise you to proceed with caution before purchasing a vehicle from Keyes Hyundai. My nightmare started last month when I came in with my pre-approval from Capital One Auto Finance. Instead of following my clear, concise instructions to only use my pre-approval to complete financing, the Finance Manager took it upon himself to start "shotgunning" my application, leaving me with multiple unauthorized inquires. Second, he proceeded to tell me that I would require a much higher down payment than what was listed on the Capital One Auto Navigator Offer Summary. I was promised that my vehicle would be "Certified" with a 10-yr 100k bumper-to-bumper warranty along with Hyundai Roadside Assistance, which mysteriously isn't included in my paperwork. The following week, I was taken back when another lender called me to "welcome" me as a new customer. To make matters worse Capital One Auto Finance told me that Keyes never submitted my pre-approval and application to them. Then the week after that fiasco the Finance Manager calls me pressuring me to come in stating that he got me a "better deal" through COAF. When I confronted him about "shotgunning" my credit he stated that, "It was all part of the game to get you a better deal." Fast forward to last week, my car battery died (at no fault of mine). When I contacted Hyundai Roadside Assistance to tow my vehicle to Keyes Hyundai I was informed that I did not have roadside assistance, as I was promised ($75 tow). On top of that I was lied to about my 10-yr 100k bumper-to-bumper warranty, because they charged me $200 to replace my battery. They did nothing to value me as a customer and definitely put a bad taste in my mouth. This is a prime example of their lack of morals, ethics and most importantly CUSTOMER SERVICE! The Sales Associates, Finance Managers and Service Associates are bad business and simply don't care... read more

Excellent Service. The service advisor was very knowledgeable. He listen to me and resolved my issue in no time. I also replaced my front breaks per his advise. I am very happy. read more

My wife and I had a great experience buying a new Tucson from Jason. We made an offer as soon as we walked in the door, quickly received a fair counter-offer, and drove away in our new car an hour later. He was informative, personable, helpful and efficient in finalizing our deal. Having been to 4 other dealerships prior to going to Keyes, we would have saved a lot of time if we had visited Jason at Keyes first. Highly recommended. read more

I probably had the best CAR purchasing experience I could have had or have ever had. The establishment was ultra clean and the people were extremely friendly. They even had bottles of water, cookies & fruit on hand. I worked with Greg Clymer, who made the WHOLE PROCESS fast an enjoyable. I came in and got what I wanted within the budget I had. I actually liked it so much, I referred the place to a friend and they went ahead and bought their car here too! read more

Paul Turner at Hyundai was great! I set up an appointment, I let him know which car I had in mind. Because I was ready for the purchase, he sent me the online application the day before the appointment. By the time I arrived at my appointment, the car was ready for me as well as my application approval and rates ready. The entire process was easy and painless! read more

Steve Chung Internet & Fleet Manager was very nice and helpful person. We bought Hyundai Sonata Hybrid Limited. He was very knowledgeable and very informative. My husband is very happy with his new car. We got for very good price too. Thanks Steve. We will go again and tell our friends too. read more

Keyes is the place to buy a car! We were especially pleased with the Internet sales manager - Steve. Great guy who was quick about getting us the information we needed and very honest. Highly recommend Keyes and Steve. read more

I was super interested in buying a car as soon as possible and I just had the BEST experience at Keyes Hyundai with Manager Steve Chung!! Steve listened to all of my wants and needs for purchase and did not once force me to alter my specifications. The process was smooth and direct. It wasn't your typical production when purchasing a car. I would recommend Steve to anyone who is looking for a straightforward buying experience. I literally came in and purchased a car on my lunch break. read more

Leased my first car and Manny was super helpful at making it happen, clear and direct, making sure I was informed about the car and took care of everything when it came down to my budget and needs. read more

So,like 10 days ago i got a letter from this bank saying i was prequalified for a car loan....wich i kept as of a curisiosity...long story short...i went in there thinking i wasnt going to walk out with a new car because of credit history wich im rebuilding...my man Steve made it all happen..in 30 minutes i was driving out in a 2012 nissan altima!!Steve did his job without a doubt amazing!! hit up my man Steve!! He'll work with you!!hes a genious!! read more

These guys took great care of me. Had me out of there for my service before the predicted time. Would definitely come back again for future services! read more

NEVER BUY A HYUNDAI. Zero stars for this dealership and Hyundai as a company. Going to keep this review as short as possible to stress the importance of everything mentioned. Bought a top of the line Elantra in 2011. The resale estimate was predicted to be one of the top three of all automobiles sold that year. I slaved for three years from ages 17-20 to paymy car off early. Jan '15: The $25k car I bought three years ago is now valued at $9.5k via KBB in perfect condition. Last summer my engine started making a noise. Two months ago, my AC went out. As of last week? My car is getting 14 MPG. FOURTEEN MILES PER GALLON. It was bad enough that a rebate program was set in place due to falsified mileage claims. My car is 12k miles over the 50k warranty so I wont be receiving any coverage and I've spent over four hours on the phone with Hyundai in the last week only to not receive a promised call-back from a supervisor. I arrived at this Hyundai dealership--never have I had a good experience with anything Hyundai related-- while on the phone with Hyundai customer service. Before leaving I was told I would be taken care of. I called back on three days to again, never receive a call-back. Save yourself the time, money, effort, and sorrow. Until I get a new car I'll be riding around LA with a loud engine, no AC and filling up twice a week. If you've already purchased Hyundai, trade it in and get yourself anything else. read more

Steve Chung, Jason, and the Keys Hyundai crew are awesome. He hooked my brother up with a lower payment, better financing, and a better car than the Dodge guys down the road. Everyone is super awesome, friendly, and professional. read more

I received very good and prompt service at the Van Nuys Hyundai keyes.

If you are looking for a Hyundai, THIS IS THE PLACE TO GO! Look no more! The internet sales stuff, Ruby Chu and Steve Chung were AWESOME! Very patient and really worked with me to find the right car. I went back several times and tried many cars until I found the right one. They were always willing to help, take me on test drives, find out information or whatever I needed. They personally helped me to "seal the deal" and when I knew I was ready, was quick and easy and was out on the road in my awesome Hyundai soon! Also, Celeste in Financing dept got me thru the paperwork quickly, was very organized and also very informative. I bought my car late on a Saturday night, so appreciate them all taking the time to make it happen. Thank you Steve and Thank you Ruby, LUVIN' the new car! read more

I didn't end up buying a Hyundai right now but when I am ready, I absolutely will be purchasing from Keyes Hyundai at Van Nuys! Rico and Steve were my sales people and they were both so incredibly helpful! I never once felt pushed or rushed, they truly took the time to answer all my questions. When I am ready to trade in my car, I will be back and I know I'll be getting the best deal from the best people! read more

I purchased my auto here and had a very satisfactory experience. We negotiated an agreeable purchase and all of the individuals involved in the process (3 different sales managers) were very friendly and reasonable. Within 6 months I had a recall on my Veloster N and I attempted to obtain service through a different dealership closer to my home. Unfortunately, it turns out I was compromising customer service for convenience and ultimately, due to my dissatisfaction with the closer dealership, I reached out to the team at Keyes to have them takeover. Julian Kim (Service Director) and his team took great care of me... they contacted the other dealership to take ownership of the service call and team Keyes made the experience much more manageable and accommodating to my needs. They covered transportation from/to the dealership while I waited on my car and they kept me informed with text messages while services were in-progress. Top notch experience and I couldn't have asked for more. No more short cuts for me in the future... even though Keyes is over an hour from my home, I'll still schedule future services with them instead of going with the other/closer location. read more

Amazing service!!! Bobby originally got me to come in and look at getting a newer car, but Johnny closed the deal. He was so patient and really worked with me and my husband on every aspect of the deal!! read more

This place had amazing customer service! Really, a team of angels. I went in early Saturday morning with my mom, and everyone we came across was super helpful and friendly. Rico was so nice, understanding, and extremely accommodating to my Mom and I's credit and price range. Luigi is a rockstar!!! The best dealership experience ever. Definitely recommended! THANK YOU GUYS SO MUCH! read more

Horrible experience here!! I made an appointment to test drive a car via online chat and when I arrived (after taking off work early and making arrangements with family members) they told me they don't do test drives for the car that I want. I had specified the model and color I was interested in and told that I could it was available. They also didn't have a record of my appointment - which was confirmed multiple times. Absolutely terrible service - the employees at the dealership gave me no assistance, they just nodded but wouldn't help me. read more

Worst customer service ever. No one bothered to come out and help. There was more than a few people available to help but no one wanted to get out of the building to me out read more

My experience was with the Service department. We recently took our car for an oil change and while we were there they recommended we have our tires rotated. We agreed to having our tires rotated. When we left the dealership our car was making a really loud humming noise, it seems to have been coming from the front two tires. We were not told that the tires were worn of anything of that matter. We were just given our keys, Gary complained about how busy he was (it seems to be his biggest complaint because he must have told he was busy about 6 times in the spans of my 10 min interaction with him.) two weeks of driving around with this horrible humming sound coming from my car and I call the dealership and ask about making an appointment and seeing if they offer a shuttle service. They give me an appointment and they proceed to tell me that they now Uber people and there would be no problem they could take me where ever I wanted to go, I specifically said I needed to be taken to Hollywood because that's where my office is. They told me "no problem". I arrive for my appointment at 8:20Am Gary isn't able to help and take my keys until 8:50am. He asked about my problem and we took the car for a test drive. The moment he hears the sound he said "it's your tires the front tires are probably feathering from the inside and your back tires are probably worn out". This man was able to identify the problem almost immediately. So here is my concern!! WHY WAS HE UNABLE TO PROVIDE THAT INFORMATION TWO WEEKS PRIOR? AND WHY DID THEY NOT PERFORM A MULTIPOINT INSPECTION ON MY TIRES THE 1st TIME I WENT IN? Mind you they were the ones that recommended the tire rotation. He goes to hiS computer and gives me a bogus answer as to why he was unable to provide me with the printout of the multipoint inspection, he keeps telling me that that completed one two weeks ago but we don't have it in the system. Lies !! I went into my glove compartment and showed him the receipt and he proceeded to just dismiss it and said "we will make sure to do one today". We are getting ready to leave and we ask for the shuttle service to drive us to work, since we were Leaving our car, and he tells me " oh we don't drive people that far" I mentioned that we specifically asked yesterday before we decided to make an appointment. He said " oh sometimes they say things they shouldn't be saying. We don't drive people that far" I waited for three hours before I got my car back just for a multipoint inspection that they should have completed the 1st time. Then Gary proceeded to tell me that "well I guess we didn't tell you that your tires were shot, but here is the multipoint inspection paperwork." He didn't not apologize for lying about doing one two weeks ago. They never Completed one, and if I had not gone in because of the sound my car was making, Nothing would have ever been done. It is unsafe and unreliable. We take our cars to the "expert" to avoid getting bad information somewhere else. Being "busy" is not a good excuse to not do the job that you are being paid to do. I have been a loyal customer here for three years, I will not be giving this dealership my time or my money any longer. I am sure they won't mind they still get their pay check on Fridays but if you value your time and your money. I would say don't give these people your business. They are always SO BUSY and they forget to tell you important things about your car and they provide faulty information to their customers. Find a different service dealership. read more

Let me start by saying I was a bit skeptical coming to this location at first because of the reviews. Some reviews may stand with sales but with customer care and service, I give this location 5 STARS! Jimmy, one of the service reps made sure my car which had been part of an engine recall (2012 Sonata) had stalled on the freeway. First dealing with a mechanic who was a nightmare, then taking this to the Hyaundai dealer ship really showed the difference in care. I was told my car would take 3 months due to backorder, and was given a rental for the wait. 1 and a half months later my car was done! There was also a steering wheel issue which may have have passed the warranty, but he still made the effort to throw in the service for FREE. Great experience, and really felt like Jimmy went above and beyond! read more

As of April 14/2010: Sorry Keyes Hyundai.. I gave you 5 stars but as soon as I walked out of there with my car it has been complete hell dealing with you. You are lucky you have Tom Eplin, he's basically the only good thing you have going on. It took them almost 2 and a half months to send the payoff amount for my car I traded in. This is after my husband and I called constantly to get updated and we were given the run around. It is now April 14th and I still don't have my car registration. We call, and call, speak to managers, and no one calls us back. They told us, "we submitted it." That's funny because we bought a truck the same day from another dealer and we got the registration just a few weeks after that. It has now been almost 3 months. NO CUSTOMER SERVICE. Watch out for this place... read more

Worst experience I've had anywhere. The man I was dealing was JOSH SIRAMI. The fact that this guys a manager there is beyond me and how a company lets a man with no integrity label himself a manager there is a joke. He lied during negotiations. Manipulated my dad because he doesn't know English into signing a deal that he made false promises. The secretary won't transfer calls to him. I traded my car in early from a lease and he said I will only be paying about $30 more a month on the new car I'm getting due to me still oweing 5 months on my ex car I was about to turn in. I get a letter in the mail saying I owe over $2,000 for my previous lease! why would I be paying for 2 cars?? I would of never traded my previous lease. When I went to see Josh Sirami, I asked him do you think I'll be willing to pay for 2 cars, Do I look like a millionaire? his response " I don't know, Why would you make a deal like that!" Also lied about not in having access to previous records but I called another Hyundai dealership in front of him and they looked him up. All they do is lie. Don't shop here!!!!!! read more

As good as it gets indeed! Ryan was the most accomodating and helpful person! My car was done in the exact time frame that was stated beforehand and my entire experience at Keyes Hyundai was excellent from the helpful personnel to the snacks and coffee they offered at the dealership. Keyes Hyundai is definitely my first choice when it comes to anything automobile related read more

I just wanna say i had the best service in hyundai in van nuys by a lovely young women MICHELLE MEZA . She helped me alot she was very patience with me ! Gave me the best deal . If you need a car an want a good deal look for MICHELLE MEZA. I strongly recommend her!!!! read more

This is first negative review I have ever written, but I've had enough. I've gotten sick from the car I leased here and am considering legal action at this point. I leased a 2013 Sonata 2 years ago and it's been a HORRIBLE experience. I've tried countless times to get numerous issues resolved through this dealership and their corporate website to no avail. Here are the top 4 issues that no new car owner should have to deal with. These are also 4 things that they were not able to fix or even assist with. 1. A horrible moldy, damp smell that blasts from the vents. It literally smells like a combination of pee and rotten food. It made me sick and caused respiratory issues. 2. The inability to connect to my phone via bluetooth. When it does work, it repeatedly drops calls, which is a horrible situation to be in when you rely on your phone for business. 3. Stereo software that was incompatible with an iPhone that came out BEFORE the 2013 car. It actually causes the phone to restart and sometimes it won't even recognize it as a device when it's plugged in via a usb cable for media/music. Their software is so bad that it messes up apple's software...I have no issues with my phone when it's not in that car. 4. Horrible gas mileage. They promised 28 city/highway....I average 16.5. That's worse than my '99 Camry that I traded in. Hyundai was fined a year after I leased my car by the US government for fuel economy standards. http://www.nytimes.com/2014/11/04/us/politics/us-fines-korean-automakers-for-misstating-mileage.html I bought my car with the promise that my salesman would always be available via text or by phone. He quit three months later and the service manager I've been dealing with multiple times could not care less. No one listens to the issues and it's difficult to get their attention. When I took it to maintenance, they sprayed it with air freshener...the mold and smell came back within a few hours. They told me not to use the "max air" setting as that could be causing the smell. If I'm not allowed to use the setting, why does it exist? I stopped using it anyway, but the smell remained and they offered no other advice or service. They also told me that my phone won't work with the car since it's "too recent" and that there would be no upgrade in the software (aka it will NEVER work). They also told me that the gas mileage checked out even though it's 12 mpg less than what they advertised. I would NEVER have bought this car had I known that any one of these issues would be a problem. I tried contacting Hyundai through their corporate website looking for help, but they gave me nothing. I reached out with a detailed review and all they did was tell me to take it back to the dealership. When I explained that I had tried that before, they offered to make the maintenance appointment for me and that was it. Nothing more. I understand that I may have received a lemon of a car, but their customer service has been embarrassingly awful. My car is only at 13k miles after 2 years and it's in great shape. I'm (literally) sick of this car and would rather drive it off a cliff than pay the thousands that they want for an early termination - the remaining lease payments, a $400 termination fee, AND whatever balance remains after they sell the car at the auction. AKA your high buyout price (mine's currently 16k without tax) minus whatever they sell it for (Carmax offered me $11,500)...so I'd still owe them 4.5k on top of everything! - Going with this dealership and Hyundai in general has been a huge disappointment and one of my biggest regrets. UPDATE 10.6.15 - I took my car in to the service dept. per Regional to get my issues looked at. Regional told me my phone WAS compatible and that they'd have the pipes/filters/carpets cleaned to get rid of the smell. WRONG. Today, I get a call and they confirmed that the car DOES smell like Mildew, but that I'd have to pay $140 myself to have it cleaned, which hasn't solved the problem in the past. They did NO work on my vehicle and claim they heard NOTHING from Regional about providing service. So my car will STILL smell and has had no work done. They told me my phone ISN'T compatible after regional said it was and claim that no updates were available anyway - so someone needs to figure out what the actual truth is. I was also promised a rental car at no charge by while they did the testing, but when I got there the dealership had no idea. Communication is horrific and I've wasted 4 days in a rental car (which smells better than my own) to have absolutely no work done. read more

I contacted the dealership via an internet inquiry and was contacted promptly by Jason Jhee. He assessed my needs and matched me with the perfect SUV! The vehicle is a limited Night Edition with AWD which is harder to come by. Jason located the car, transported it to his lot and had it waiting for me when I came in! I have had the car for a month and I'm in love! It's perfect for Me, my Family and our busy lifestyle! I want to thank Jason and the awesome Aries in the finance office for being so amazing and making buying my new car so easy! It was a truly enjoyable experience! Thank you both! Go Keyes Hyundai of Van Nuys!!!! read more

Excellent experience! My lease was about up so I went in just to get some info (but prepared to move on a good deal). Ruby and Steve were extremely professional, helpful, and Steve negotiated with me in a professional and respectful manner. In the end he hooked me up with a new lease and saved me thousands. The only negative: several salesmen were standing outside in the front of the dealership talking trash to one another. Dropping f-bombs, speaking ebonics, etc. This didn't bother me per se but I saw a few customers walk away looking unimpressed and intimidated. This is a classy dealership, they shouldn't have morons like that working there. Thanks again Steve and Ruby!!! read more

I just wanted to take a moment to write this review because the help i received at keyes hyundai from richard martinez was incredible. he took his time to show me different mondels. he explained options and was beyond patient. I would recommend anybody looking for a car go ask for him. hands down best dealership experience. read more

It was an absolute pleasure to buy a car from Keyes Hyundai in Van Nuys. I am a straight shooter and I appreciate doing business with other no B.S. straight shooters. I was fortunate yesterday to get a salesman named Justin. He was honest, easy-going, and very knowledgeable about his products. Within 2 hours I was on my way home in a fine new car. I highly recommend Justin and Keyes for a no pressure, fun buying experience! Thank you to all at Keyes! read more

My service experience was great for my brand new car. I didn't have an appointment and my car was taken in right away and was done in a reasonable amount of time. I was back on the road in a timely manner and the car wash was a bonus. I will definitely continue to service my car at this facility and communication was stellar. read more

Buy at your own risk! Bought in full, cash payment for my car from Keyes 2 years ago and I'm still having issues. They sold me a lemon, 20 days after I bought my car it broke down and it needed a new transmission. Fought for 9 months to be compensated for the issue, which then found out new transmission was for a 4 wheel drive not front wheel. When that was being replaced I found out the original transmission had been replaced before I bought it and Keyes did not report it to me or carfax. To top it off the extend warranty I received as compensation has to be through Keyes unless I call each time to get approval to receive service at a closer dealership. From sales, management, services all departments are corrupt and dishonest. Even hyundai corporate has not helped through this whole situation. Avoid #hyundai. read more

BAIT & SWITCH Practices. Stay away! I just had my car serviced for it's 30,000 mile mark. I not only called in advance, but told them when I arrived that since I wasn't working I needed to take care of what HAD to be done and wait on the rest. They claimed to be offering me 10% off their already discounted service. But only AFTER they completed the $340 service did I learn that the transmission fluid change wasn't included and would cost an extra $180. Hyundai recommends that the trans fluid be changed at 30,000, but Keyes considered it only something worthy of being checked in their "special." Turns out the ad did say "inspect" in the small print. I missed it. Perhaps I overlooked the fine print because I already knew that Hyundai knew it had to be changed. Either Keyes knew or didn't. In other words, either Keyes is incompetent or dishonest. Glendale Hyundai charges $499 for the 30,000 mile service, but includes ALL fluid flushes and changes. Basically the same price, but they are honest about it up front. Go to Glendale. Stay FAR AWAY from Keyes on Van Nuys. read more

Thieves!!! Charged me double what the service is going for versus other Hyundai dealerships. Car service is a diving business for the consumer and these guys really perpetuate that stereotype. Shame on you Keyes!!!! read more

PLEASE READ!!!! Where do I begin?!??!?! I am not one to leave a nasty review. But this experience was awful. The worst service I have ever received from a car dealership EVER. DO NOT GO HERE! THES ASSOCIATES ARE LIARS AND ARE JUST LOOKING TO MAKE A DEAL. Knowing the back story of my vehicle; I was told by several associates that they could work around my request and kept building me up to a point where I sincerely felt as if I was going to be leaving there with another car. First, I was told I could trade in my current vehicle that I am financing with no down payment, might I add they knew my credit history, car mileage, how much I owed, etc. They came to a conclusion that they could offer me a vehicle within the price range 12-14k, which I was completely fine with. That being said, after spending 3 1/2 hours there, the sales rep came up and said you have to put down... anything 200, 300, etc. I said I couldn't do it. TO EVEN MAKE THIS EXPERIENCE EVEN MORE UNPROFESSIONAL, this sales person offered to pay $500 deposit for me?! This is unheard of, at least with my experience... As unprofessional and bothersome it was, I did agree! 5 minutes later, two sales men come back and tell me the bank wants 7k down!!!!!! WHAT?!!??! That's more than what my car is even worth! The end result was me walking out frustrated that I spent 3 1/2 hours just to be told sorry!!! I was so bothered by this experience I ended up emailing the GM of the entire dealership. He gave me a call (which I missed.) I called back immediately and got on the phone with the GM of the Sales department. Even with his aggressive tone, I understood why they could not accommodate me. But he was no help at all. Due to me feeling mistreated, I decided my best option would be to contact corporate.. But first, I emailed the GM one more time and to let him know about the shady occurrence with his sales rep. Not only was this experience awful and I will NEVER return back or ever refer anyone to this establishment. I have to add to the terrible service they showed me from my first visit.. When I purchased a vehicle there last year, I noticed that the engine was revving, I took it back in and had a service check done. They claimed there was nothing wrong with the vehicle.... Happen so, a month later my engine light comes on! I bring it in and say they I need a brand new transmission!!!!! I decided to leave the car and asked for a receipt of my last visit, obviously because I was going to consult an attorney as they sold me a insufficient car. THEY HAD NO RECORD OF ME BRINGING THE CAR IN!!! SHADY! Long story short I waited for 20 minutes and they did fix it because I DID bring it in and there was no record of it! Be AWARE! DO NOT GO HERE!!!!!!! UPDATE: To that comment made below by Keyes Hyundai apologizing. NOT ACCEPTED! This establishment is being run horribly and I'll NEVER recommend anyone to go there nor will I ever be back! And you guys didn't address my problem either! When I was on the phone with the CORPORATE MANAGER he even told me their commission there... Oh how desperate these sales men are to make a sale! It's sad. DO NOT GO HERE! read more