As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

Moved in recently, have had no problems with the place. Great property management company! Highly…read moreRecommend!

Stephanie, my property manager has proven to be very patient and responsive to my emails. Remember…read moreshe is managing many other units as well. As a homeowner one needs to realize that any decision involving spending money on repairs will need to be approved by the HOA Board members first. As a homeowner one MUST partake in monthly HOA meetings and contribute to those meetings in a civil way. HOA Board members are VOLUNTEERS who give up their time to manage the affairs of the Building. These Board members are regular people who also have full time jobs so do your part and ask to help whenever and wherever you can. Things in an HOA will not move as fast as if you were living in your own single family home and making your own financial decisions so be patient and participate. When attending HOA meetings ask the following: Who is reviewing monthly utility bills for variances? Which expenses are leading to HOA fee increases? Are monthly budgets in place and are we going over them? How are vendors being selected? Do vendors have good reviews on Yelp/BBB? Is there a bidding process when choosing a vendor? (like asking for 3 proposals from 3 different vendors). Also keep in mind that a job done well the first time is better than a job that was done poorly at a lower price. Better to pay a bit more and get a job done well.

This management company trains and employees individual that are not critical thinkers, they attack…read morefirst and do not ask questions later. They are detrimental to the lake park community.

When we were appl for a house through CMS Propert mgmt we were having a problem with the owner…read moreabout move in date we had to be out of the house we were in a couple days before the move in date for the new place but the people at CMS worked out a desl for us to move our beloNguni over and stage them till we could move in worked great!! then through the 5 years that we were there they were just super supportive for everything we needed as far as maintaining the property they are very professional in everything they do. They come highly recommended by me. Kenneth Phelps

My husband and I have lived in a rental home managed by CMS for almost two years now and we are sad…read moreto leave! Rusty, Ben, and Alex have always responded quickly and brought solutions when we had trouble with appliances or needed repairs. Our rent was also more than reasonable for San Diego prices. Thanks for taking care of us for the last few years!

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

UPDATE 9/22: Unfortunately, the pattern described in my original review has continued…read more The washer identified as needing repair before my lease began was never successfully repaired despite four service appointments. After nearly two months without a usable washer, I ultimately replaced it myself rather than continue waiting. Good Life provided a $500 credit for the prolonged loss of use and my time dealing with the issue. The refrigerator remained unable to properly cool for two weeks, despite two unsuccessful repair appointments. After continued delays, I escalated the issue to Good Life's CEO and ultimately found a technician myself who was willing to come out over the weekend. A part was replaced and the refrigerator eventually began cooling. I was told compensation for the two weeks without functioning refrigeration would be discussed after the repair, but I have not received that compensation. On September 11, I reported that the A/C was not cooling. Later that day, water began coming through a ceiling vent onto the upstairs bathroom floor. I contacted the emergency maintenance line regarding the active leak and received no response. I cleaned up the water and placed a pan beneath the vent to contain the continuing leak. An HVAC technician came the following morning and found a frozen coil and failed safety switch. I was told further work required management approval. As of September 22, the A/C/water-leak repair has still not been completed. What has been most frustrating is not that things have broken. It is the repeated delays, unsuccessful service appointments, lack of follow-through, and the amount of responsibility I have had to assume myself to get significant maintenance problems addressed. My concerns also extend to a property owner's perspective. An active water leak has the potential to cause additional property damage, yet my emergency maintenance report received no response and the repair remains incomplete. I would expect a property management company to respond promptly to significant maintenance issues, coordinate the appropriate professionals, and follow through until repairs are actually completed. Unfortunately, my experience over the first three months of this tenancy has shown a recurring pattern of significant maintenance issues requiring repeated follow-up and escalation before reaching resolution--if they reach resolution at all.

I'm very happy with Simon!!!…read more Renting is stressful and I was looking for a PM that put me at ease. I talked to the references Simon provided, and he soon became my top contender. He offered to be my singular source of contact and to secure a superior quality of renter for my 'home'. He is very experienced and soft spoken but strong armed. I took his recommendations and got the whole house painted, got new carpeting, resurfaced cabinets and pressure washed etc. I had a renter within 2 months of this process. (The only thing is Nobel Real Estate wouldn't lower the 'expenditure without approval' to below $850, so... ) I am really pleased with Simon.

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

I have rented a property managed by AMI for the past 9 years, and they have been amazing to work…read morewith. The staff is always kind, professional, and helpful. Throughout my time as a tenant, I have never had any significant issues. Whenever a maintenance problem arose, they addressed it promptly and efficiently. Their responsiveness and commitment to their tenants have made renting with them a great experience. I highly recommend AMI to anyone looking for a reliable property management company.

Tamra and Curtis have been so professional and attentive to all of our needs! I really appreciate…read morehow fast my maintenance requests get handled!

Been a landlord since 1977 and had many bad experiences over the years. Mary was referred to me…read morenearly three years now and I've been quite pleased ever since. I had just done an extensive rehab on a rental house and because I live outside the country, I needed to find someone I could trust to find the right tenant and maintain the expensive investment I'd just made. Mary has been great; she is the soul of honesty, takes great pride in her work, and has always been quickly accessible when I need to talk to her. She CARES a lot, and that's hard to find these days. . (I just returned after a two and a half year absence to find my house looking even better than I remember it - the place looked immaculate and I am very happy.)

I can't say enough great things about Mary and her team, I was a tenant at one of her properties…read morefor 3 years. So professional and attentive to our needs. I highly recommend them. Thank you Mary

We ended up not taking the Mission Hills property we were offered because the offer came too late…read moreand we had signed another lease, however everyone was so kind through the process of applying and at the home showing. While I've never been a tenant, I really appreciated the nice staff.

Would not rent from heartland again. They do seem to get quiet when you have issues and don't…read morereally do anything when you do.

Update: Aaron, while I appreciate the response it has taken me posting this on a public forum like…read morethis to get a reply from your organization. This has been an ongoing problem for multiple years now and one of your employees, John has basically told us to go "screw ourselves" and to stop contacting him. These tenant have been an extreme problem since day one. Selling drugs, prostitution not to mention damage to the community property. We have been trying to work with both your organization and the owner of the unit and have basically been told to piss off. The member of our community don't feel safe and your organization has done nothing to help. Now your tenants have again vandalized the community property just last night, destroying security cameras. They continue to prop open security doors and further create an unsafe situation for all the other residence. I know it does not directly effect you or your employees and company but those of us that live there are being held hostage in a very unsafe environment, one that should have been taken more seriously from the beginning. Now it has reached critical level and you are finally paying attention. Aaron, if you want to make this right, please hire a security guard to stay on property to protect those of us that have been terrorized by your tenants. Thank you. Originals post: Worst property management company I've dealt with. Tranquility manages a rental unit in our 8-unit condo complex, and they have done nothing to address serious, ongoing problems with the tenants they placed there. These tenants are in constant violation of our HOA rules, and police are now responding to the unit weekly for domestic disturbances. Our HOA has repeatedly reached out to Tranquility to resolve the situation, and each time we've been dismissed and told, essentially, that it's not their problem. Meanwhile, the rest of us in the community feel unsafe in our own homes because of a situation Tranquility refuses to take seriously. If you're considering this company to manage your property, know that they will not step up when real problems arise. .

Tranquility is one of 3 managers who hav managed our 5 unit rentals in North Park near Morley Field…read moreand have given outstanding performance, at least an order of magnitude superior to the other 2 Companie. Specifically, Randy has served as the Principal interface between us, the owners and our renters, external service providers and local City Officials with precision, attention to detail, and most importantly courtesy and respect when dealing for our clients/renters. All done with the friendliest attitudes. In my opinion they are a blessing to property owners who need their experienc, wisdom and kindness towards the people who rent our property. Kudos and many thanks to the loyal staff of Tranquility Management Company who have supported us in many ways, and in many instances were almost transparent or even invisible. Honesty, Loyalty, Transparency : Great Folks, Great Service, Great Company - we always have felt nothing but gratitude towards Tranquility Management Company - may they and their future tenants and owners prosper as we have because of the close relationship we've enjoyed with them, Grant & Mary

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.