Had a craving for chicken strips and KFC came to mind on where my craving could be fulfilled. I ordered the 3 piece chicken tenders with potato wedges as side. It also comes with a biscuit and soda. A little over $11. The chicken itself was good, no processed meat here. But, the breading was meh. Same with the potato wedges. Biscuits aren't my thing. So, not fair to give my opinion other than it was buttery. I went through the drive thru and felt rushed after seeing a sign about them being on a 60 second timer...what? I don't know. I felt I coulda got better chicken strips and potato wedges at the grocery store chicken wing bar at way lower cost. read more

KFC - Fast Food Near Me - Fenton, Missouri

Last week I went through drive through and ordered the box, original white. I got home and it was all dark and very greasy. I fed to my dog and called and talked to Deanna and she told me to bring back receipt and she would replace it. Well, I went back and they gave me the white chicken only, with no sides, but ok. When I got home and opened it, it was so dried out and barely warm like it had set there for hours. It was so dried out I pitched it and must say I'm extremely disappointed. I've eaten at this KFC many times and never had an issue. So, I won't be going back for a third try, as much as I Love KFC. I hope they get their issues resolved. Joyce read more

My daughter ordered kfc for pickup from kfc web page. From the kfc on 641 Gravois Road, Fenton, MO 63026. Order # 577494618 around 12pm (noontime). We arrived and went inside the store. When we got there we were waiting for the pickup order. A tall white man with beard was screaming and cursing so very loud the entire store could hear him. He was mad about having to fill pickup orders and delivery orders. Saying I don't know why we f-ing offer this, we need to cancel and stop this, shut the app off. He continued with multiple curse words the only people that uses this is f-ing lazy people and it should only be for the elderly or handicap people. If you are too f-ing lazy to come into the store and order and get your good you don't deserve fast food. All these f- ingredients lazy people using this. This behavior is totally unacceptable! If he doesn't like doing the job he was hired for he should not have the job. He is an absolute worst employee any restaurant could hire. He should be fired immediately! There were several people beside us there to pick up orders. I hope you take this seriously. read more

I'd give a 2.5 instead of a 2, but I didn't round up because the chicken was poor. Not the birds themselves, but how they were cooked. The crew really messed up. I'm 61 and have eaten KFC for decades. I love the original recipe and so can accurately report what went wrong here. The fry oil was overdue for changing, the chicken was then left in too long, and then spent too much time under the lamp. The sides, though, were great, meeting KFC standards. So this means the manager just needs to address some failures in the kitchen. I don't know if it's due to understaffing, poor training, or laziness, but the staff needs to stay on top of the chicken. It's the marquis item. Ain't no one got time for KFC if they aren't going to get the chicken they are supposed to get! read more

I ordered ahead online and got the famous bowl. It was hot and there was a lot of everything! The workers were polite and friendly and the store looked clean. read more

KFC - Famous Bowl - Fast Food Near Me - Fenton, Missouri

I always get the Famous Bowl. Truly, I think it might be the best thing on the menu. My husband is a convert to it as well, especially these days with inflation what it is. My son is dedicated to the chicken legs, however, so that will always be in our order. I recommend you try it. I was wary at first, I mean mashed potatoes, corn, popcorn chicken and gravy seems weird, but it really is delish and brings together, at a reasonable price (esp. on Monday), all the items you really want! read more

Just gross! Always out of chicken... I know right? And such rude workers!!! They just look at you like your an inconvenience.. it's ridiculous! How do u have a chicken restaurant and NOT have chicken??? read more

This is no chicken sandwich. This is tenders on a sandwich.... My guess is they didn't want to cook the actual chicken patty, so they just threw on some tenders they had. Still tasted pretty good though. read more

KFC - Chicken sandwich? - Fast Food Near Me - Fenton, Missouri

Went through the drive thru and got an 8 piece along with the sandwich combos. I got to the window and asked to replace something with mashed potatoes and had no issue. They wet even nice enough to give my dog a couple pieces of chicken without me even needing to ask. read more

The website says they're open and I see people inside but yet I somehow never get to order food. By far the worst place to try and eat in the area read more

Terrible service. Very slow and ruse workers. Not happy with my visit. Whish it was better.

We went there on March 19 around 4:35 pm. I ordered pot pies, they had none & said it would be a 20 minute wait which I agreed to. I also ordered a chicken sandwich & they said they had no chicken patty's thawed out & would have to substitute 2 chicken strips. Again I agreed to that. I parked & waited. That 20 minutes was actually 34 minutes. The woman came out & said "here's your order" in kind of a rude tone. No apologies or anything. Most places would at least apologize for the wait & offer a dessert or a drink for the long wait but not here. I was treated as if I was bothering them. I emailed corporate. They replied asking for my phone # so they could contact me which I sent & have never heard back from them since. Now I see they are closed for remodeling. That's ridiculous. They've had their inside closed for over 2 years now. Doesn't matter because I will never go back to that dump again. Bad enough this location sucks but their corporate is just as sucky. Thanks for nothing. There are plenty of other places to eat. read more

JUST went through the drive thru, got a chicken breast meal with slaw, mashed potatoes & a biscuit..... get all the way home & my potatoes & biscuit are not in there, and those were the 2 things i wanted most........ i am pregnant....... NOT HAPPY! read more

Bless their hearts. They are nice as can be. Just don't give too many directions via drive through. They won't get them all. Otherwise, chicken was fresh and good. read more

I ordered a 3-piece extra crispy meal (dark meat) that came with two sides (mashed potatoes and coleslaw) & a medium drink. In addition, I also ordered an extra side of mashed potatoes with gravy, and 6 chicken tenders. When I got home and pulled out the sides, I had the 2 servings of mashed potatoes, but no coleslaw. It's not worthmye time and gas to drive all the way back there for 1/2 cup of coleslaw. Still, it was missing from my order. The rest of the food was good,. read more

I originally tried going through the Manchester/Ballwin locations drive thru tonight to get my dad a KFC bowl for dinner. My parents have been to the Manchester/Ballwin location on numerous occasions and have asked for that particular item with mac n cheese in place of the corn (they're simply not fans of the corn in the bowl) and have had no issue. I went there tonight and asked for the bowl how my dad liked it- the woman taking the order told me they cannot do that. That there's too much of a price difference but could put it in a side order bowl and replace the corn with green beans instead. I explained to her my parents have had no issue getting it done at that location and others before- she said she'd ask a manager and told me to hold on. I sat in my car and watched through the window as she STOOD THERE and DID NOT talk to anyone then she had the audacity to tell me her manager said it isn't possible. I laughed and told her forget my order, I'll just go to a better location. I drove to the Fenton location and went inside where a wonderful young lady named Angel was at the register. I told her my order and asked if the change from corn to mac n cheese was possible even if there is an upcharge (would have gladly paid the difference). She told me there was no issue making the change after I explained what I'd just gone through at the other location. She said she was amazed by my experience at the Manchester/Ballwin location and said "maybe they were just having a bad day". She handed me my change and told me she'd be right back- she went and made the two KFC bowls herself! (No one else was behind me in line at the time.) She was so sweet and made sure her customer was happy- I will gladly give them my service every time after this! read more

This KFC KNOWS what customer service is! We had a huge order, a 'complication', and Nora made it all right PLUS!! We sure felt valued and enjoyed the BEST customer service! WTG KFC! We'll be back!! Thank you for thinking WE are important and to make our order right! read more

crap service all the way around. top off the crap service with credit card theft because they stole my numbers when refunding for an order. customer beware!!! i feel all meembers of the staff had metth in their system! honest! read more

This past Friday night my husband was there for To Go orders. There was a wait so he was offered something to drink. We had ordered the grilled chicken and it didn't turn out right. Rather than send out pour quality we were asked to wait a little longer. For our inconvenience we were given a free cake. We had a wonderful dinner and wonderful service. That's what quality control is all about! We will definitely be back. Thank you! read more

Bad again. Just bad. The CPP is ok but everything else is sub par. They have forgotten what "crispy" means. The Colonel would be PISSED.

We are so fortunate to have this KFC in Fenton. We go here about once a month and every time we are impressed with what nice, efficient workers serve us. read more

My 10-year old chose KFC (Fenton) for her birthday party dinner. Every kid loves fried chicken! Unfortunately this restaurant was a mess. I would never use them for a party. I stopped in early afternoon and sort of preordered. They have no real way to preorder for a party, which is issue #1. So they wrote it down and told me to call about an hour before I would pick up, which I did. When we arrived to pickup they apologized that they lost the slip they wrote down (even after I called to review). So they couldn't recall the sides I ordered and missed a large side that we paid for (not worth my time to call again). They wanted an hour advance notice, but no system to take it. Ridiculous in today's environment. Next time we will head to Porters for our chicken needs. Should have done it to begin with! Think twice before heading here for a party. It shouldn't be that hard!!! read more

Polite staff and quick service. If you don't like kfc in general it's not appropriate to give a specific location a bad review. They've always been kind at this location. read more

My husband and I had dinner there last night. The menu has changed a lot so we needed a minute or two to decide. The staff was so polite and friendly. Our food didn't take long to get done. It was steaming hot. Great KFC location. read more

Fine service and cleanliness but in KFC's efforts to keep prices down the food is not worth buying. I got the grilled chicken. Without the breading you can see the chicken most have been a week old before they butchered it. The legs are the size of wings and the wings aren't worth the effort. Recommend paying more and getting real value. read more