Conveniently located near the 10 Fwy on Jackson St. in the 'Indio Towne Center' near Winco with drive-thru and plenty of parking. I stopped here for a quick bite with low expectations, but I was wrong. I ordered a chicken sandwich and it was so satisfying. The bread soft and perfectly toasted. Customer service was friendly, fast and efficient at the drive-thru. I had a good lunch experience at this location. read more

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I ordered two Famous Bowls from this location and what I received was very disappointing. The chicken portion was extremely small and looked more like crumbs than actual chicken pieces. It honestly didn't resemble the product advertised at all. What made it worse is that staff handed me the order without saying anything about it. For the price you pay, the quality and portion were unacceptable. I won't be returning to this location. read more

KFC - Famous Bowl Combo - Chicken Wings Near Me - Indio, California

Ordered online to pic up. Arrived to drive thru and was told food was still being made. Offered us a drink for the inconvenience and asked us to park up front. Waited. Employee came out to say chicken was already out but waiting on biscuits. As an inconvenience offered us a large side. Ordere came out hot Drove home, biscuits are not in the order. Called store to see about picking up the biscuits and no one answers the phone. Mind you, receipt says it was packed and DOUBLE checked for accuracy LOL read more

kfc in indio on 42750 a.jackson st. restaurant #k312030.is the best in town. i visit on 3/21/2026 saturday evening.the food is always fresh.the services is good especially when anthony is there,anthony knows how to treat the customers. anthony,job well done !!! atmosphere for the restaurant make you feel like your at home. sincerely,renee. read more

I love writing positive reviews. Shout out to Anthony, his hospitality and customer service was outstanding. Seriously after a day I had, this was a breath of fresh air. Wonderful service, positive energy and he was really helpful. I don't eat KFC often, but I'll for sure be back! Very clean too! Bonus points! read more

I went through the drive thru at approximately 240ish on 10-11-25. The girl was too busy playing and laughing to hear my order. I literally told her 4 times and she just laughed and asked me to repeat. I just gave up and left. Makes you wonder why there are hardly any customers ever there. read more

WOW. People you all seriously need to stop putting your and my favourite food into your body. I have had all kinds of fried chicken in my life but YIKES how can a franchise create so much grease and oil to ooze out of something that we're supposed to eat! I put the uneaten chicken in the fridge and in the morning the grease had soaked through the container and onto the glass shelf. Use at your own risk. I need to add the staff were helpful and friendly as well as the store was clean read more

The manager on the night shift is the rudest and non managerial person that is a manager. He is rude and he doesn't understand customer service at all. He don't care to provide any positive customer service in other words he don't give a damn about providing a good customer or employee experience. Even his team never was shocked how he treated me. BAD MANAGEMENT read more

The service was awesome I'm definitely coming back to this specific KFC and the food was amazing! Thanks to Anthony for always greeting us with so much kindness read more

Service was amazing. The employees were so nice and respectful I haven't had service like this in a while. It's my first time ordering here in this location and I'm definitely coming back. Thanks to Edgar and Anthony for your service:) read more

So I only placed a order because I received email free Chicken hot honey sandwich with the Purchase of $10 or more my order was $13 the app would not let me add the free chicken sandwich so I paid because I figure they would help me but no shara said no don't no why the app would say that but yet I have a email and then I asked for refund she said she spoke with manager and there is nothing they can do about I have to go to customer service on the app no I do not recommend this store is not helpful or nice could of just gave me the free sandwich cuz of the email but no so no don't go it was at 12:40 something pm 4/11/2025 nope and I want my refund read more

I ordered 12 piece wings and a chicken sandwich. I was asked to pull up front and they would bring it out. After 25 minutes (one person went in and one car through the drive thru in that time) I went in and when I asked about my order there was a confused look on the person that told me to drive around. They forgot about me and lost my order. After getting my food and heading home I bite into the sandwich which was uneatable because it had woody breast syndrome... That's not the cooks fault but just a great ending to horrible service. read more

Good customer service. Food was served very quickly, store was a little dirty. I would give them 5 stars if store was cleaned.

Came in today on a long road trip back from Arizona... helpful and friendly staff. A nice pick me up to continue the rest of our 4 hour trip back to SD. read more

Not the cleanest place! Also today we made an online order and I went to pick it up, I had to get there to be told they didn't have fries! " like really? Manager needs retraining or changing" and when I asked for potato puffs I was told not a side ( like really? You can't make an exception since you're in the wrong and your web didn't tell us of the fries issue?! Then when I ask for comeback sauce I'm told they don't have that either?!?! read more

This is the absolute worst KFC location. I've lived nearby for almost 20 years. I've tried it multiple times over the years, thinking it may have improved. Nope! Our last visit was several months ago, but I'm killing time so I'll do a review now. We walked in and waited at the counter for about 15 minutes. We tried to be patient and understanding. Finally I asked if we could order. The girl said they were about to close inside dining, so we'd have to order at the drive thru. I said the order was to go. She still insisted that we order outside. She asked the supervisor and he gave her the green light to take our order. We got our order about 20 minutes later. Surprise Surprise! We were missing items and had the wrong items. The four bowls were even missing chicken! The door was locked by this point. Someone who I assume worked there walked up, and the door was unlocked for them. He walked in to get a drink and left. When they had opened the door, I explained what was wrong. She apologized and said she'd fix the order. Waited another 15 minutes. Surprise! The order was still missing items. We knocked on the door for awhile. At this point, the supervisor opened the door. He apologized with the usual bs. After about an hour, we finally had our order, which was cold by that point. We decided to cut our losses and just take the food. I usually would feel it's not fair to leave a review without giving an actual date, so the manager could possibly further train these employees. This is been the usual for years though. Obviously the owner doesn't care. I can't believe this location is still open. read more

After a long day at hospital, i went to drive thru at 830pm and got a 3 piece chicken tender meal. It was like rubber. The outside was beyond brown like it was old oil. The fries were cold. Literally ate my biscuit and that only. Super disappointing. My dog wasnt even interested in the chicken. Dont go before they close! read more

This was the worst KFC chicken I have ever received. I recommend gas station chicken over the horrible quality that I received. This location should close until they figure out how to actually make chicken. Fried Chicken have no breading and was slimy. read more

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Always out of chicken this is my second time first time I wait for 30 minutes this time say if I want will be 40-45 minutes that's very rude ! I will never came back to this location read more

Absolutely unacceptable to have to repeat your order 3 times to two different employees and asked to "wait at the front," per drive thru request. What should have been a 10 minute wait for a chicken tender order, turned out to be a 32 minute wait. Don't waste your time at this location. This is the last time I visit this restaurant! Very disappointing. read more

There are a lot of KFC restaurants in the area, so I simply try them all, depending on where I hapoen to be shopping that day. I love the extra crispy chicken. It is sooo thick with that breading. . With fries it makes a great meal. At times I will order the chicken pot pie. Love that crunchy pie topping. Really tastes great. And the chicken in that bowl is so good with all those vegetables..I read the ingredients and that scared me why they have so many ingredients. But it sure does taste good. Love ut!!! read more

I havent been here for 6 months thought id give it a shot cause i saw the advertisement for nuggets. Last time i was here they said kfc was no longer doing chicken pot pies. Today i brought my 75 year old mom i wanted to dine in the doors were locked buck there was a man sitting at a table on his phone with a baseball hat on. The employees ignored me. We went through the drive through the chicken nuggests were dry as hell not very warm. Dry rubbery chicken nuggets the box had dark dried out chicken jerky chips in it too the meat was dry dehydrated brown jerky chips... only thing hot were the mash potatoes and gravy mom got and my fries. Popeyes chicken is down the free way at the truck stop they have fresh chicken and it's always bomb. Dont spend your hard earned money at this kfc go to popeyes read more

The restaurant was clean and staff was polite and courteous. The food was fresh and we'd definitely return to this location. My only complaint would be the excessively loud music playing in the lobby. We were the only group eating inside so it seemed as though the staff forgot and cranked it up, lol. We didn't say anything because we were hungry and it didn't bother us enough to leave, lol, but it was unprofessional. read more

Zero customer service, not to mention the food was cold and not fresh. My son was craving for some fried chicken and I gave it a second try after 5 years and still hasn't improved. They need new staff to take ownership on their job otherwise they are sinking the ship, soon to be out of business. read more

Probably the worst KFC that I have ever been to. 1st off, placed my order online and as soon as I parked the guy asked if "this was my order" I should have left with someone else's food. Cause it was just a nightmare. Waited for my order..15 mins had passed since the app said my food would be ready. I asked the guy behind the counter if my order was ready. He said "hold on, lemme check." Nope. They didn't have any chicken. Can I wait for extra crispy? It was almost done. (I had ordered original recipe) Said fine. Their lobby soda machine was broken. I had ordered a diet. Gave me a regular. I said, "Could I please get diet, I'm a diabetic." I watched the guy pour from the diet spigot. Nope. When I tasted it....regular. I just threw it away. They had run out of forks. A lady asked for a fork that was on the ground. She said "It's fine, it's in a plastic". I only got a fork because a lady who heard the fork conversation came over said she her what the employee had said and offered me of hers. Otherwise I would have had to eat my coleslaw and mash potatoes with my hands? To top it all off, it was only 6pm. And they had already locked all the doors. People kept coming up and trying to open the doors but were locked. And when they finally got in...mind you at 6pm...when they say they close at 11pm...they told the customers that they were closed. Wow. Worst KFC ever. Never going back. That's for sure. read more

I ordered a Chicken Pot Pie yesterday. It was full of potatoes, 2 carrots, 2 very small pieces of chicken. It tasted like you were eating mashed potato. They changed me $5.99. I will never buy them again. read more

I never usually make low grades for reviews. This one however is an exception. I ordered a 12 piece meal that they promised will be ready after 20 minutes due to the lack of dark meat. I said fine I'll wait. 30 minutes later they needed 5 more minutes. I waited back to my car and finally received. Now, I should always check what's missing but it has been a long day. I came back to our hotel missing gravy on the mash potatoes, no honey packets which I requested, and the chicken were cold. My whole family were upset with me and ruined our vacation. We had a heated argument and fortunately we all just said to forget about it. We still had a good meal yet it was incomplete. I paid $40 for the 12 piece meal that was very unsatisfactory. Needless to say, I'll just go to Poppyes instead. None of them are going to worry about this review so this is more of a lesson for me. I'm disgusted and disappointed. Fortunate that my family still trust me after all of this. read more

My wife and I arrived here at 0930 pm. We were told they were out of extra crispy and only had mashed potatoes mac-n-cheese and coleslaw. We picked the Mac-n-cheese and coleslaw. After ordering this late at night I thought we would get whatever was left over. I was wrong. We did have to wait for our biscuits but our meal was perfect. We were totally impressed by the staff. They were very courteous and apologized for waiting on the biscuits. We will definitely come back to this KFC restaurant. Thank you for a great dining experience this late in the evening! read more

KFC always, always, ALWAYS messes up orders. I don't think I've been to a KFC that doesn't mess up orders. Maybe it's their systems or management style...who knows. We came in today on a road trip and ordered simple items on the menu, no modifications. They forgot our order completely. A couple of people behind us had their food.. We asked where our food was and they were confused like it was already sent out. Finally got our food and there was a spicy sauce on the bottom of a plate that didn't have spicy chicken, asked for new chicken strips and were met with snarky attitude by an employee behind the counter. I'm glad this isn't a local KFC that we live near, I would never return. Maybe the passerby business will keep the place alive. read more

This place is terrible went a few different times on Sundays around 6pm and they are always out of chicken and if u got 40-45 minutes to spare they will have some..are you kidding me and when u ask to speak to the manager she's not there..again..then u ask for corporates number but they can't give it to you cuz the manager is the only one on this planet that has it but again she's not there..I'm a very laid back person but when they give you these crazy excuses what am I supposed to do? Just take it..maybe it's my fault for going there again tryin to give them the benefit if a doubt but always end up with no food..I work at a restaurant so I kno how things can happen but when u don't have the food that's on the name of the restaurant that can be pretty irritating. I will no longer go to that location I'm done with them read more

Horrible experience. I used to simply adore KFC. Not anymore.visited this location and purchased 5 chicken strips. No sides. No drinks. $13.00!!! If they tasted good and looked like the advertisement i would have just accepted the price and moved on. The strip were bland, dry, room temperature at best and so thin and flat I may as well have been chewing on leather. And the 5th strip was no bigger than nugget. I will never waste my money on KFC again. And its not like the staff will care. read more

Don't recommend this place. My pregnant wife craved chicken and my two boys were hungry. I ordered through the drive through and customer service was okay but the food was like it was reheated from the day before. The biscuits were harder then rocks and the chicken and I mean all the chicken went in the trash. I would rather take a loss of $27 bucks then to risk my family's health serving them this shit. Good job kfc staff you reassured me not to ever step foot in there again. read more

I just purchased two 2 piece meals, leg and breast and I must say it was the best fried chicken I've ever had. The pieces were plump and juicy and the skin was crisp and golden. I seldom eat the skin, but it was so good, I ate it all. Bravo to KFC read more

Not the best customer service. We went through drive through, they gave us the wrong soda, no silverware, no napkins, no Mac n cheese, no sauces and NO receipt. My husband went in to get our missing items and was harassed for not having a receipt. They gave him our missing items but it was missing mac n cheese again. Had to go in a third time. read more

*** Pitstop Review (Indio) *** I just drove back from the Salton Sea and the Jack in the box just didn't cut it. I'm still far from home so this makes for a good spot to take a break. This KFC location is right across from the Panda Express I frequent. Here's what liked... * Very nicely maintained restaurant! (I asked the employee and this place has been around for a while.) I like the new remodeled styling. * Easy access right off of the freeway. * Plenty of easy parking. No need to circle the lot to hunt for a space. * Seems to be a safe place to rest. * Quick service. * They're making my hot wings FRESH! :-) Here's what I didn't like... * Broken toilet. * Nothing else comes to mind... Food = The wings were delicious. It's moist on the inside and slightly crispy on the outside. Why can't I get it like this consistently around my neighborhood??? Seating area = very clean Service = friendly Restroom = clean, but the need to keep up on the maintenance. read more

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Crispy and delicious. The workers were nice. Not amazing. But nice. As a mother of 2 this fed us all very well.

So I stop on the way home from work at 4:00 pm on a Monday get just under $50 worth of Chicken and sides. After ordering I'm told we only have 4 biscuits left, at 4:00 pm. WTH. So I get home to eat with the family and the chicken tastes so stale as if it had been sitting since the day before, the last four biscuits were good to use as a hockey puck, the Cold slaw was almost half liquid. I'm asked to move from the drive thru to the side of the building because no one is behind me in the drive thru. If they need to fo corporate about the time it takes to go thru the drive thru with old food, I'd be more worried about staying in business than getting the OLD chicken to me quickly. Avoid this location. read more

This place has bad reviews. It's different now I assume. The staff was not nice, they were extra nice. Place was very clean too. Came in to get food to go. Don't usually eat KFC so can't say about the quality. They are a place of go back to. Best customer service I've ever had in a fast food place. Lady w dark hair pulled back, wish I had her name, made a great impression. read more

Worst customer service. They pretend theyre closed in the drive thru and dont greet you, You have to say hello until someone responds. They never have anything available and have a very limited menu. Cashier in the drive thru speaker are very dry and rude. read more

This location is 42750 A Jackson Street in Indio...If I could give this location NO stars I would!! I have NEVER heard of KFC not refunding your money when you asked to cancel your order for taking almost 30 minutes and still NOT ready when you go ask about it! I'm sure they forgot about me, or gave my order away. I called a different location and I was informed that they do refund your money when you cancel your order. Now, I understand why they're having a hard time getting people to work with them. Bad attitudes and unprofessional, sad part NOT one of them employees apologize for the situation! (I only received attitude)I WOULD LIKE MY MONEY BACK! read more