The sign said "add a drink for $1.00" to your meal, but I got charged $3.98. When I inquired about the difference, I was told in a rude tone, "your not including the taxes." So, apparently KFC's taxes are $2.98 per dollar. The cashier refused to fix the amount because she already rang up the order. I will not be back. You lost a customer over your ignorance, rude customer service, and $2.98. read more

Every time I go it's an eight to 11 minute wait for something! Tonight, with just one car a head of me, one car behind me and maybe two tables of people inside, not to mention it was 6:30 pm Saturday night. First I had to wait 4 or 5 minutes by the speaker to order (what could possibly take so long?). Then I'm order the 8 piece meal original recipe. A staple, right? Well 11 minutes for the biscuits. Didn't want to wait. Replaced it with Corn. Pull up to the window, pay, watch them put my order together and there it sat, and sat, and sat. 6 minutes later somebody finally sees me sitting there and the food, and hands it over. Get it home; apparently they were running low on original recipe, and without even asking gave me four extra Krispy. I hate extra Krispy. That's it!! Will drive to Riverbank from now on!! read more

This kfc In oakdale Ca is absolutely horrible! I was inside and ordered my food. And stood at the counter watching the workers. And the people who handled the drive through money and dine-in money handled food with out washing their hands. And I seen the drive through guy scoop up the Mac N cheese with his bare hand and put it in the customers bowl that was sitting in the drive through. Mind you I watched and seen no worker wash their hands after touching money or picking stuff up off the ground. read more

How is this place still running ... I waited in line for 7 mins and the girl starred right at me and didn't say a word to me ... They never have any chicken??? Like um ok... And everything taste like its old and don't even mention the 3 hour wait ... read more

Went in on Saturday just after the Rodeo. The cashier was very pleasant. The wait was minimal. I ordered two $5 chicken tender boxes. Good value for the price. Three tenders, mashed potatoes with gravy, biscuit, cookie, and a drink! Food tasted delicious. read more

Went in with my son, 2 other people ahead of us - been standing there waiting awhile- saw several employees, but nobody at register. Kept saying be right with us and we just kept waiting. Finally walked out- ridiculous. Went thru drive thru- asked girl if they were short handed, she said no - wth??!! Everyone there was totally irritated read more

This review is for DeDe, her customer service was immaculate as I went through the drive thru. She made me want to come back solely because of how positive and eccentric she was. Thank you Dede!!!! read more

Sauce nazis. 1 packet for 3 straps? I'd like to see John Goodman eat 3 strips with 1 packet.

I was going to write a horrible review, but why bother? I agree with all the negative reviews. How on earth does this place remain in business? I stopped going there after four consecutive drive-thru orders were screwed up! Doesn't corporate KFC monitor anything? read more

The absolute slowest fast food place I have ever been to. We were coming home from a field trip and had a bus of 34 kids and parents. Twenty eight went to Wendy's and they were all served and had eaten their food before the 6 of us got our orders at KFC. We were in there for over 30 minutes. Second year in a row. I couldn't believe it. I thought last year was just a fluke - nope. I see from the other reviews I am not alone. How are they still in business? The manager was a joke. There wasn't enough change in the register and she didn't seem to care. I had to remind them that they owed my student money. If you are in a harry STAY AWAY!!!! read more

I continue to frequent this KFC, at least 1x time per week for my relative who lives in Oakdale. I'm not sure where the negative reviews come from other than people who have nothing else to do but nitpick and complain. I believe in constructive criticism and I will freely dish it, if I think it's deserved. I have been to my share of KFC's and I can say with assurance that as far as staff goes, I give Oakdale 5 stars. Francisco and Dede especially...I feel blessed to have crossed paths, you two make the world a better place. The rest of the employees are also friendly and always smiling (maybe the critics should try smiling back :)) and happy to accommodate. The service, always stellar, 5 stars...never had to wait more than 5 min at most, and that has only been once or twice in 30+ visits? Orders are correctly filled and I always 'stray' from what the meals are supposed to come with, so 5 stars for that too. My four star is given because occasionally a biscuit or piece of chicken has sat in the warmer too long, but again, it is very infrequent. This is by far and away my favorite KFC. They are always busy, so cut them some slack, everybody makes mistakes now and again, like negative reviews...keep that in mind and don't be afraid to give this location a try. read more

I love KFC. However, I do NOT love the KFC in Oakdale. I've tried going many times with the same results - rude emoloyees, cold/old food and they are always out of chicken breasts! Two trips ago they filled each of my side dishes less than half full. The last trip resulted in an employee practically throwing my order out the window at me and then turning and walking off before I could even ask for honey and the drink they forgot to give me. I waited another 5 minutes before someone came and got me honey and my drink. I wrote to corporate and they sent me a $10 gift certificate which I refused to even use! If you want chicken, go to the deli at Raley's next door. read more

If I could give negative stars I would. Went in to order food and was told I'd be helped in a few minutes. Finally got to order, waited 25 minutes for my food. The person behind me got their food before me. Drove home to riverbank, opened the food and was extremely disgusted and disappointed. 4 things of mashed potatoes (each half empty) but no gravy. Some kind of chucks in the baked beans that were also half empty. Called to complain and was told it was chicken in the beans which were called "pulled pork and beans"... um wtf? Pork or chicken? They said they'd give us our money back. Took the nasty food back in and the staff wouldn't even acknowledge we were there. Finally a girl came over full of attitude and was rude. The relief manager came over with the girl from the phone. The girl wouldn't let us even talk she just kept saying she was on the phone with us and knew what we were doing there. Didn't offer us fresh food but said we could take ours with us. Made us wait 10 minutes for our money back. When we asked if the manager would be there tomorrow she said well I can already tell you all he will do is over you a replacement meal another day when we have everything you want... really? Extremely poor service and food quality. Hope these workers don't think they should make $15/hr. read more