It was ok no ac and staff is doing their best but it could have been better.thank you kfc

So hungry for some kfc great service great food we stop on the way back from a day at Shasta lakes

Very bad service the employe was rude and gave me the wrong order at first, he refused and said it was the right one but later saw that he was wrong. After I got home I realized that food was missing from the order. read more

Great chicken sandwich, but just drive thru. The interior is filthy. Floors, tables, and seats. Everything needs to be wiped down before dining in. Disgusting. read more

Delicious food and friendly staffs. Dining experience is always good at this location.

Biscuits and staff were good...price per biscuit is too much! Drive through line took extra time rather than going inside.

Awesome food I recommend this place to anyone great taste. The food is great. I give five star read more

KFC - KFC - Chicken Shop Near Me - Redding, California

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Amazing service by Christian, he was super kind and great food would recommend! My sister and I both got a famous bowl would recommend to by that! read more

KFC - Famous Bowl Combo - Chicken Shop Near Me - Redding, California

The chicken is the best. Yummy. People are very nice here. The food is hot. Use the app. read more

KFC - A nice flower - Chicken Shop Near Me - Redding, California

This place is always fast and tasty. My go to for chicken. They always have specials and are nice to customers

My food was made in only a few minutes. The worker who helped me was friendly. My food was delicious

Everyone was super friendly !!! Clean bathrooms as well . The helped me order my big back meal .. definitely coming back

The crew is always great here. Service is always very good and fast. The employees are very nice and helpful. Foods always hot and fresh. It's always clean. read more

Restaurant was short staffed tonight but the employees were friendly and accommodating and the restaurant was clean. Food was great, as always. read more

Horrible experience customer service. I can now see why they have very low rating. I tried to use a coupon for a 10-piece chicken bucket and asked for breast meat substitutions. Initially, the staff refused, claiming it wasn't possible. After showing them the coupon explicitly stating substitutions were allowed with an additional charge, they grudgingly offered me 4 breasts and 6 thighs but then charged me over $30, completely ignoring and refusing to accept the coupon! What kind of scam is this? This was my first and definitely last visit to this place. The vibe was off, the place was filthy, and it feels like they're just out to fleece customers. Never again will I step foot in this KFC. Instead, we went to Peri Peri Chicken, where we were gladly willing to pay extra for much better customer service and superior food. read more

Quick fast service and friendly service, always on time with orders. Clean inside as well

Clean good service good workers and good food I would come back to this facility and good swatting area

I ordered a DoorDash while they are still open and they turned off their phones so no one can call them and were outside smoking with the doors locked when I pulled up and made my doordash order pending for over a hour just because they didn't see it because they weren't doing their job. read more

Placed an order through the KFC app for the family after work on Saturday so I didn't have to cook. When I arrived to pick up the order, the very unfriendly woman behind the counter flings my order across the counter at me and returns to her very unwelcoming stance behind the register. No thank you or anything. Got out to the car and something told me to check the order, as I live over a half hour from the store. My order was a very simple menu order which was missing 2 items and the fries tasted like they had been sitting there for 2 hours. I had arrived within 1-2 minutes of my requested pickup time. The tag on the sealed bag says checked and double checked for accuracy. Back inside to the same unfriendly woman, told her there was a sandwich and a bowl missing. "Well, which bowl is missing?". I had ordered 3. Not labeled so I had no idea which was missing. She tells me she's having one of the 2 made. I asked which one as I didn't know which was missing, she says one of them because that one has fries. They both had fries. Never an apology or a thank you. Pretty bad when that kind of service and order prep warrants $20/ hour and my kids bust their butts at work for barely more than that. Won't be back! read more

Our cashier was Eldon who was very pleasant and patient. Our food was fresh, hot and delicious. Never had a bad experience here.

I was on the phone with my wife when she pulled in the drive through of your KFC franchise in Redding CA. To my unpleasant surprise I heard a rushed and aggresive male voice through her phone telling my wife that it will be another 40 minutes to get the chicken she ordered 30 minutes ago. My wife politely asked why? when she had already went through the drive through 30 minutes before to order the chicken and was told that her order will be ready in 20-30 minutes. My wife paid for the order and was told to pull forward out of the drive through. 30 minutes later my wife went through the drive through again and that is when I heard this male voice through my wife's phone in a loud, rushed and aggressive manner telling her that they gave her order away because she didn't come back in 30 min. To pick up her order. My wife tried explaining that she did exactly what they told her to do which is to come back in 30 min. But the man keep interrupting every word she is trying to say in an aggressive manner sticking to his narrative of "there is nothing I can do. Either you wait 40 min. Or I can give you a refund". Imagine my great frustration being on the other line and hearing this man basically being super rude and aggressive to my wife, not letting her talk. The man literally repeated the same narrative 5x not letting my wife finish her sentence. Mind you I had my 4 year old and 6 year old in the car with her and both was waiting for their dinner patiently in the car as well as observing the negative behavior of this man. He said he was the manager and no one was higher than him present at the time. As someone who also works in customer service, although my customers are highly sick, stressed, and strained patients and their family being a registered nurse manager myself I know that supporting the customer through a stressful situation is the first priority and not instigate or escalate the situation to a more negative confrontation. Your managers attitude and demeanor that night was incredibly rude and demeaning. He wouldn't even listen to what my wife was saying. He wouldn't even entertain a word. He berated my wife and was hell bent on getting his point across by raising his voice in an aggressive manner and interrupting my wife mid sentence. I don't even do that to my wife let alone allow some other person do that to her. Maybe if he was more accommodating and actively listening then the experience would have been less stressful for my wife and kids. He would have also known that my wife's car has a continuous dash cam recording with a time stamp showing when my wife first ordered and came back for her order within or at 30 min which was the instruction first given to her. Absolutely unacceptable for a manager of a business to interact to a customer who has done nothing wrong. This incident happened on July 16, 2024 between 2030 to 2100 hours (8:30pm to 9:00pm). This incident will be reported to the KFC redding franchise owner Stewart Restaurant Group, Better Business Bureau, Google reviews, Yelp reviews, KFC corporate complaint line, and related facebook groups. read more

Not sure why I go back. The last 4 take out orders were wrong. The "latest" on the menu were supposed to have pie poppers. No pie poppers just an extra biscuit. No warning they decided to substitute. read more

Very rude employees. I see I'm not the first to say that. I pull up to order the guy asked if I wanted the special. I say no thank you. He says nothing. Then a girl comes on laughing and asks for my order. I get to the window and ask what's so funny. Oh my coworker. She then says I hope you have a better day. Shuts the window on me. I still say to her she's rude and I'll never come back to that place. She opens the window and says well you're rude too! What has become of good service. Treating a customer politely. Since minimum wage went up, you think they'd hire people who will do the right thing! I called to speak to the manager. She said she would watch the video and see what happened, then will talk to the employee. read more

We just went to our local KFC for dinner after moving furniture all day. While I was at the counter ordering dinner, a female employee (Tia) informed my husband, who was holding my service dog that he was not welcome there. I told her that he was service animal She and that unless he was wearing a vest, he had to leave. Another customer stepped up and told her that she was wrong, and she argued. I could have shown her his tag, but she wanted nothing to do with him. Is this the image that KFC really wants? read more

Food was amazing and was really fast! But my family had the unfortunate displeasure of having Tia as a janitor. My grandmother sat down at a table as to not hurt her back more. As me and my mother wait to order food, Tia has the audacity to move my grandmother out of her seat to clean under ONE table. There was a second lovely Hispanic family in the restaurant and as they were leaving Tia tells them they are not allowed to use the bathrooms as she is cleaning them (she was cleaning outside of one bathroom) and treated the sweet 79 year old man like a dog yelling at him to stand on the dry unclean floor she hadn't mopped yet. He laughed at her face and we started a conversation with him about her rude behavior. He said he was used to being talked down to so it was funny seeing it come from a lady who looked older than him. The family left and Tia decided to go to her manager and gaslight him into believing it was a language barrier issue before it came to their attention... we left a formal complaint about Tia and her not so friendly and welcoming behavior. Other than terrible Tia it is a lovely establishment! read more

Very tasty and easy to receive 10 nuggets for free on line with 15 dollars order. easy and worth it.

Staff were super nice despite the other reviews, and the place was clean as well. Chicken was hot and juicy, and the biscuits weren't over cooked. read more

The tenders were really pathetic looking, as if they sat under a heat lamp for an hour. So far I have brought my grandfather here twice and both times it's a mad house inside. People flock for the KFC experience, and all I can think is I feel sick. I don't eat restaurant food but once in a blue moon. Everytime I regret it. Sorry Kentucky Fried Chicken, I believe you are worse now than before. read more

KFC - The #13 Nashville Hot Tenders, 5 PC combo $9.49 - Chicken Shop Near Me - Redding, California

Friendly cashier, welcomed us in with a smile! The food was warm and delicious! Haven't been to KFC in years and the famous bowl hit the spot! read more

I had a craving for KFC chicken thighs. When traveling the first night's hotel meal would be KFC chicken. I hadn't visited my Redding KFC so I planned a trip there. It was hard to bypass Bartels for a burger but I was craving KFC. I was feeling all my arthritic aches and pains and stiffness when I got out of the car. I could have gone through the drive through but I would have missed the good smells. I was pleasantly surprised when a young man opened and held the door open for me from the inside and he wasn't leaving. The clerks were very busy but I got my order in and waited. My order came up quickly and I was gifted an extra piece of chicken. Always appreciated! I drove home with a smile on my face and the smell of KFC fried chicken in my car. I managed to have 3 meals from that 6 piece box of chicken. That is money well spent. Remember to respect your fast food servers. They deserve it. read more

Today we went thru the KFC drive up. We were 2nd in line. Voice was professional and took the time to explain the contents of the meal I ordered when asked. Substituted cole Slaw for mashed potatoes. I was asked which crispiness I wanted and type of meat, light or dark. Got to the window and my order was ready to go. Food was hot and properly packaged. No problem with payment and told to have a pheasant day. 10 min to sit down and feast. Food was as expected from all KFC's, tasty and hot. Poor ratings must have been from new store opening and pre-covid. In my book they have turned the corner and I would recommend them. read more

1 star because the people who work there are rude and would rather talk badly about people they work with than take your order. Ended up ordering at the kiosk because they were too busy gossiping about a coworker named Ashley. Then they argued with us regarding our order. Thankfully I texted the receipt to myself, so that helped. The food was good, but the tables and restroom were dirty. read more

first off, dont go here trying to order somthing of basic quality, the past 2 times I've been to this location I've EXPLICITLY asked for no pickle on my chicken sandwich and low and behold PICKLES. as a customer my job isn't to build or unbuild my order it is the workers. futhermore, if you don't offer ANY form of spicy sauces for your menu items that are literally called spicy options. list it. when I ask for a order of bone-in wings and you are missing both WINGS and SAUCE on top of not having a hot option for any other menu item you might as well not even list them. if you are looking for a bland and unappealing menu this is the place for you, it takes a level of incompetence that seems almost intentional to mess somthing up this bad and I usually hate leaving reviews like this. overall, for a good chicken meal I'd say you'd fair better going to Popeyes or even the raleys deli. read more

We had the 10 piece family meal , really good and plenty of leftovers to take home for my snack later :) read more

KFC - Saggy bag from kfc - Chicken Shop Near Me - Redding, California

We haven't been to this establishment for awhile, my girl wanted KFC so we went. Upon our arrival inside we were excited, we were not greeted, the cashier looked like she didn't want to be there, no smile, just looking angry. She took our order grudgingly, when I asked for a military discount she just walked away , then a smiling young man came from the kitchen to apply the discount. A few minutes later we got our order, in a to-go bag, we were never asked if we wanted it to go, my meal was on its side and nothing else, I had to get my own condiments, napkins, silverware, just ridiculous. The music was loud and not family friendly, an elderly couple couldn't even hear their name being called due to the volume level. The food was good, except for the dry biscuit. Based on this experience I don't think I will refer anyone here. read more

Order lunch to be delivered and this is what I got. Never again. I would give it a negative 1 stars if I could. read more

KFC - Ordered lunch to be delivered and the is what I got. Never again - Chicken Shop Near Me - Redding, California

I got the Mac & Cheese Bowl and there was only like 3 pieces of chicken in it and the only good thing was the fries

Small old and dry chicken. Honestly, I've seen chicken wings bigger than the leg we ordered. Based on the meal, they are way overpriced and the customer service is weak. read more

Food was good but the restaurant and bathrooms are FILTHY! The picture is an example of how they wipe tables down. Watched the girl take trash out but not clean up the sauce spilled all over the cabinet. Gross. read more

KFC - See the spots where it isn't wet? That's what didnt get wiped at all. - Chicken Shop Near Me - Redding, California

They donated three 20 piece meals to our residents in our care home. We really appreciate their generosity during this hard time and bringing a smile to our residents faces while they are isolated away from their family and friends. Thank you for the delicious food and keep up the good work! - From all of us at Lavender Hills Assisted Living read more

KFC - The food plated for our residents that was donated! - Chicken Shop Near Me - Redding, California

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