It was a busy Thursday evening drive through. We opted to come inside. I ordered on the mobile app, which is easy to navigate. We each had a 2 piece Taste of KFC deal. It was only 4.99 and came with biscuit, honey and butter, mashed potatos and gravy. Nice and clean inside, except for overly full garbages in the dining room. Very good job. read more

I switched my service from the Northwest Boulevard KFC to the division location. The service here was fantastic very professional. The chicken was great. Not as greasy as the KFC location Northwest Boulevard. I did not even inside, but I'm assuming the ambience would be great. read more

Don't order online. I ordered online and picked up at the store. Once we looked at the food we saw that all the chicken was completely burned. Not edible. Called the store and asked for a refund. I was told if you order online that they will not refund you at the store. I called the KFC 1-800 number. I was refused a refund from them as well. They offered a $15 credit even though my order was $35. They then hung up on me. I am so sick of this happening. I won't order online again. I won't order from KFC. I can get chicken at the grocery store. Ridiculous. I would give negative stars. But obviously I can't do that. read more

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I ordered a box and some nuggets, my order was taken by someone else, and I was told mine was taken and to take someone else's order. I couldn't do that and was, for all intents and purposes, forced to leave empty handed. This place is a joke. If you want to walk away with someone else's order then by all means, order from here. Otherwise, order from any other place. read more

Horrible!!!! Food was ice cold. Tasted like it sat for hours! Management wouldn't pick up the phone. Horrible horrible experience. Fries were so stale I could stab someone with them. Chicken sandwich was ice cold. Ordered 2 biscuits, got 1. None of the condiments requested. Would give -5 if I could. read more

Just ordered from the drive through, not only did they mess up my order but now I have awful food poisoning! It's been coming out of both ends and this is the worst I've been sick! DO NOT go to this location, the chicken wasn't even hot, it tasted like it has been sitting there. First red flag! I was starving so I ate it and now my body hates me, please don't make the same mistake I did! Would give zero starts if I could!!! read more

KFC - My cat is concerned in the bathroom as I'm throwing up :( - Fast Food Near Me - Spokane, Washington

I nearly threw up a few minutes after eating their chicken, didn't sit well in the stomach at all

Spokane Valley E Sprague location. Went to the drive through, advised I would like the 10 piece legs/thighs bucket and have a coupon. Gave the coupon, paid, got my bucket and went home. This bucket was apparently chicken breasts. As "delightful"as the picture makes it seem, it was even worse sitting on my kitchen table. Drove back, put on a mask , they didn't know what to say about it, cashed me out. read more

KFC - Fast Food Near Me - Spokane, Washington

Ever since this business remodeled, they not only revamped the outside but the quality and service has been fantastic!! Time and time again they have delivered not only fresh and delicious food but their customer service is out of this world!! Thank you for making my Mother's day for me and my mommy such a wonderful day today by not only providing us with a delicious dinner but wonderful service too!!! read more

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Absolutely horrible, my girlfriend picked up two, two for 5 dollar snack wraps and they messed up every single one, my two mac and cheese snack wraps both had 3 pickles each as well as a fat glob of mayo on the very top, neither of which are supposed to be on it, my girlfriends was the two coleslaw with no spicy sauce or pickles and they managed to put zero coleslaw as well as more globs of mayo. Absolute lack of respect with employee service and would highly not recommend coming here. read more

The food was decent. Chicken finger meal was great. Crispy, flavorful, hot and correct. Sandwich meal was good. My husbands order so no other adjectives. Lol. I ordered the bowl combo meal. It was ok. The chicken in the bowl felt a bit soggy or stale. Which Durant surprise me, but I've had bowls that tasted freshly made. This one was probably sitting for a while and I didn't get the cookie that comes with it. Which isn't a big deal other than it is included in the meal and was promised to my daughter. I should have checked more thoroughly before leaving the drive through. The additional biscuits ordered were fabulous as always. read more

Worse bucket of chicken I have ever seen. Looks like it was thrown into the bucket from across the restaurant. Skin not attached, dry, WILL NEVER EAT FROM THERE AGAIN. Not to mention all their chicken look like they starved to death. Small measly pieces, very little flavor! read more

KFC - Fast Food Near Me - Spokane, Washington

I don't think they cooked our chicken strips long enough in the fryer. Kinda mushy on the inside. I was so grossed out. $21.50 down the drain for two 3 piece chicken strip meals. How unfortunate. Their fries were good and as always...best coleslaw read more

Ordered food from Uber eats and our order was completely wrong. Not only that but the manager was very rude and unprofessional. Horrible experience. read more

Second time in month that I have ordered "NO THIGHS" but when I get home everyone is disappointed because there is "mostly thighs" in the bucket. I will purchase my chicken elsewhere henceforth! read more

The manger Dylan is the youngest manager I have ever seen at a KFC!!! And I can see why!!! Dylan took our order with patience and courtesy that is rare to see at any restaurant. I would even have to say Generous would describe Dylan's service. The food and the welcome we received had us stretching out in our both enjoying conversation for a half hour after we had finished dining, with no sense of push for us to leave. I have dined at KFC, I suspect, prior to having teeth. At 59, with many visits under my expanding belt. including being served by friends, this trip was my Best ever : ) Dylan infused the service with Humor and Welcome! He was prompt and knowledgeable. no hassle no odd questions. Just, Yes Sirs, no maybes. The food was hot and served on trays Not in BOXES. It is the little positive details that make for a GREAT EXPERIENCE. I will be back, and faced with the distance split decision, which KFC? Oh yeah, Go To 4000 block of North Division. You won't be disappointed with the Excellent Food or the Excellent Service. Dylan must be supported by an EXTRAORDINARY STAFF, to make This KFC such a Wonderful Experience!!! Oh man... It's like I can't wait to go back!!! Again and again. And I have gone back, NEVER TO BE DISSAPOINTED. KFC IS A JOY! A wonderful childhood memory. DYLAN IS A DELIGHT, A TRUE CREDIT TO KFC!!! I left smiling, HAPPY and Full. With leftovers for latter... tomorrow???? TONIGHT :: ) read more

The chicken has changed I would like the old coating back. The mashed potatoes are the worst I have ever tasted and the coleslaw is way to sweet and watery. The chicken was way to greasy as well. read more

I don't eat meat, but KFC has THE best coleslaw this side of the Mason-Dixon Line. Maybe in the whole wide world! Friendly drive-thru. read more

I drove all the way to division to cheat on my diet before finals tomorrow and my order was all kinds of wrong and I wasn't driving all the way back to fix it. Boo kfc 1 star! read more

This is a KFC & Long John Silver's combination restaurant. The first time I came here I was disappointed when the LJS meal I ordered was overcooked. The fish was dry and hard. I asked for extra crumbs/crumblies and they neglected to add any. The hushpuppies were also hard little over-fried brown balls. Last night's visit (May 8th) was only a slight improvement, but still irritating. I ordered the same LJS fish and chicken #10 combo and asked for extra crumbs. The girl must have been distracted or incapable of taking an order because I had to repeat it 3 times. I ordered a KFC combo meal for my passenger. When we got home I discovered that the fish was only slightly overcooked this time (still tough in areas). The gal also neglected to add extra crumbs, or any crumbs at all for that matter. I was having a fatty moment and really wanted those (likely terrible for you) batter crumb bits! The chicken bits/nuggets my friend had were cool and not warm at all. We only had a five minute drive home. The french fries were piping hot and crispy and the hushpuppies were cooked perfectly. Overall, it was another disappointment. I guess if I want to get a non-botched LJS fix I need to make the trek up to the Y to the other LJS location. The couple times I have been there it's been perfect. I'm not sure why this location can't get it right. read more

6 staff members, no other customers and the dining area was filthy. If there's enough time to stand around and talk about how it takes you "15 minutes to cool down and get over it" or how your "attitude has changed" well within hearing distance of customers, then you have enough time to wipe down tables, sweep floors and discard trash. read more

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The employees here are not following covid guidelines. I went inside to order a meal on Wednesday night and a young man working was not wearing a mask at all. He was handling food, taking orders with absolutely no mask on. He was also outside with someone in the parking lot; then right back in the kitchen handling food. The young woman who took my order and a man in line behind me handled cash and debit cards then immediately turned around without washing her hands to put orders together. She was wearing a mask. Hand washing and masks are essential to keep everyone safe. This lack of covid safety was appalling and shocking. read more

Won't be coming back to this location again. Just went through the drive through for a quick family dinner and for the 4th time in a row the order was messed up. Was shorted 4 pieces of chicken and a side of coleslaw and the entire order was the wrong flavor. Ordered original and got extra crispy. Honestly I was pretty forgiving the first couple of time but honestly it's become too much of a pattern. read more

I stopped eating here years ago, mainly because the quality of food had deteriorated so much, but I thought I'd give them another try. Seems I should have listened to myself, not only is the quality of food still crap they can't even get an order correct. Seriously considering looking into opening a Popeye's myself, just so Spokane can experience GOOD chicken and GOOD service. read more

Got here around 1130 am all the tables were really dirty, the floors were sticky, it just looked trashed from the night before. The workers were nice and helpful that was the best part but then I also got a piece of plastic on my coleslaw. Maybe they just had a bad day or maybe is always like this. Your choice read more

Very rude general manager Dalton working on shift tonight, asked questions about a price to the drive thru window guy and he cut me off yelling at me the prices. Slow service and low quality food take the extra couple miles and go to the next kfc this one is not worth it. Work on your costumer service people. If I could post zero stars I would. read more

Good overall experience, food was hot and tasty. Staff was friendly and polite. Wait wasn't too long to get our food. Only down side was the restroom was a mess bordering a disaster. read more

Every time I come to this KFC they screw up. And when I get the actual order back the chickens burnt. The only plus is I get free food because they can't take the wrong food back for what I ordered. I wouldn't recommend coming here. Just drive an extra 10 minutes to the one by Walmart. Oh, and I almost forgot!!!! All the employees are jerks. They have horrible customer service. Plain rude. read more

This Kentucky Fried Chicken restaurant has extremely poor service and has given me incorrect food the last three times I've been to the drive up. The first time it was a wrong drink and I let it pass. The second time it was a wrong side dish. And I wasn't going to go back up to exchange it as they suggested. This time, I ordered a one piece breast meal and ended up with a wing and a thigh. How they can confuse a one piece breast meal with a two piece wing and thigh I don't know. But upon calling the manager he seemed to think that it was really strange that they would make that mistake because there's nothing like that on their menu. I think it's strange also that they can't tell the difference between a wing and a thigh and a chicken breast. His alternative was that I could come back up and get things fixed. My alternative is not to go back to that KFC and to let everybody else using Yelp know that their service is horrid. If they can't tell a wing and a thigh from a breast and are condescending when you call in to complain about it they're not worth patronizing. read more

Was so unsatisfied with my food I was compelled to download the app and give it a bad review. Don't eat here

The chicken was fine, but the coating on some pieces was under cooked and doughy. . We bought a 20 piece bucket of chicken and asked specifically for the order to be divided evenly between dark and white meat. When we emptied the bucket at home there were three breast pieces and four wings.The balance - 13 (less expensive) pieces - were dark meat. That's not even close to evenly divided. This is the second time in a row this has happened, but the first time I didn't actually count the pieces. I just know that the big eaters in the family eat dark meat and still had some left after the white meat was gone. Twice in a row seems to me to be a purposeful act rather than an an error, and the outlet gets only one more chance by me before I'm done with KFC. read more