Cashier Jacob in the drive thru was argumentative when I wanted a new soda... their syrup ran out and it tasted disgusting. No need to be a jerk, just offer me a new soda. I paid $10 for my meal and even donated the change.... Only to be argued with. I won't be back anytime soon. read more

I tried to purchase 8 breasts and 2 thighs and was told I could only have 4 breasts and not in extra crispy. I drove out of town to come to this one as I had a good visit last time. She said she couldn't make more because "it would waste a bag of chicken" After settling for what she had, I got home to eat chicken soaked in grease and an extra bone in my bucket. read more

How does this place get worse and worse but stay in business? DH went last weekend to get chicken sandwiches. There were 7 cars in the drive thru waiting to order so he left to do another errand. When he got back it was still a very long line so he parked and went inside. They only had 4 people working and one of those was on the drive thru window. He stood at the counter for close to 10 minutes being ignored. When he walked out, there were 5 more people waiting to try to order. The lady who appeared to be a manager seemed to be completely out of her league...never acknowledged the people waiting at the counter. DH called Corporate Monday morning to lodge a complaint...they obviously don't care either as he's had no follow up or acknowledgement. Not even a "we're sorry" postcard!! Corporate needs to shut down this location!! read more

At least they got the chicken order right. Haven't had KFC for years but decided to get it tonight as my husband used to like KFC grilled chicken. They no longer have grilled chicken. That's ok, got him 2 pc white original recipe with cole slaw and chicken tenders for me with cole slaw. What did we get...2 pc white with mashed potatoes and gravy and chicken tenders with French fries. No cole slaw in sight. Potatoes and fries went in they trash. Also, chicken was cold and had obviously been sitting for quite a while. I guess there was a reason we haven't been there for years. Never again! read more

Worst food horrible service. Orders are hardly ever correct. . I hardly ever see a car there anymore. Looking for them to close soon.

Chicken great. Service good, hate hate hate drive up window. Hard to get food out, money in, snd talk. Wont use it again. Feel like talking to inmate at prison read more

Long wait. New revolving door on drive through was hard to get food out of. Got down the road to eat at the lake and found they did not include forks or spoons as well as butter or honey, napkins, basically anything you need to eat anything but the chicken. In fairness the chicken was good and after driving home and reheating it, the rest was good as well. So 3 stars for good food but lack of the basics to eat it. read more

New management has ruined what was once one of the best KFCs in the country. Horrible service, rude unprofessional help (particularly drive-thru), and all around far worse than it was. read more

Food is often old and stale. Management is a joke and doesn't care what customers think but where else are you going to go in Taylorville? Orders get messed up almost every time and the staff is usually upset with you for pointing out the mistakes. read more

Your chicken cracked my tooth an swelled my face up also i heard employees talking about drugs , i heard one girl screaming about her boyfriend's penis,also i saw a women wear shorts i believe thats a dresscode violation.while working with hot gressy food. Your guys buffet gets gross your gravy. Is never the right consistency . also i think its nasty seeing. Workers eat the. Pop corn chicken. While working its unprofessional.i would not go there with my family ever again i feel bad for people that go there an expect a nice clean place also the girls bathroom. Stunk like sewage. Does not look like they take care of the bathrooms read more

I have out-of-state family who thinks this location is quite awesome. They are very impressed with the dinner buffet and I must say, it is pretty consistently great. read more

The best kfc I have ever tasted. The cleanest restaurant in town and the friendliest owners as well.

This is the best KFC I've ever been to bar none. It's been in one family for at least 2 generations and the pride is evident. The restaurant is always exceptionally clean, the food always hot and fresh and the service is top notch. I've eaten at KFCs in several states and there is no doubt that this one is the best out there. read more

I went tonight and spent $20 on a box meal and 6 piece strip meal. The person on the end of the box was rude when I told her I didn't want coleslaw as a side and wanted potato wedges. I get home (the person in the window didn't say one word to me) and there are 6 tiny "strips". So small I thought they were nuggets at first. One was just batter. The won't do anything about it. read more

Ate at this restaurant this evening with my husband and a friend. We all had the buffet. We all enjoyed all of our food! Buffet is kept very clean and dishes are filled often. Only reason for 4 stars is that the price is a bit high for seniors considering I only had one plate and doesn't include a drink and there is no senior discount. We live in the Springfield area and they should take note of what this Kfc is offering! Thank you Kfc of Taylorville!! read more

Food KFC,has always be excellent, service is fast, restaurant is clean, very good tasting chicken. Have ate there, when I used to travel though taylorville for years. read more

15 cents per container to eat bbq sauce with your chicken!! What a rip off after you pay $10 to get the chicken!!