I swore I'd never go to kfc again after my last experience at another location and I love kfc I actually wrote to customer service and received a voucher which I was going to use and be done with kfc. So I decided to go out of my way an extra 10 min to this location and I'm glad I did. Not only was the service as fast as it could have been without me having to pull around and park for the first time in forever but everything was in the bag and to top it off it was all hot and the chicken wasn't greasy at all like is standard at the other location. All in all what you would expect and hope for. This place restored my faith in kfc and I will be returning read more

KFC - Receipt - Fast Food Near Me - Virginia Beach, Virginia

Meh. It was an okay experience. Cashier wasn't rude but wasn't friendly either. Took 15 minutes to get my chicken tenders. Gentlemen who gave me them did apologize for the wait (it happens). The store needed cleaning bad: floor, table, walls, and trash cans. Would I go here again if i was in the area and wanted some kfc? Sure. Would i go 5 minutes out of my way? Probably not. read more

Never have an issue at this location. As long as you go at a reasonable time, food is alway hot and fresh. Not a late night place to go since they don't ever seem busy after nine so I would stick to Taco Bell or Cook Out for late nights. But when it comes to KFC's in the area, I would suggest this one over all the others especially the one on S. Independence which you will always be waiting for more than 30 mins at. The holland location will have you in and out in less than 5 minutes because they actually know what they're doing. read more

this was actually my second time here this month. what can i say, i love chicken. i also love fast and friendly service which they provide. they are now offering a $ 30 buck bucket fill up. which honestly, the prices for stuff now isn't too shabby. my only complaint ( and not this location in particular) is that they got rid of the nashville gold flavor. i loved that flavor. i will be back. read more

KFC - Drive thru - Fast Food Near Me - Virginia Beach, Virginia

The worst KFC IVE EVER BEEN TO!! Twice I got chicken and had to throw it out. The first time it was cold and old, wouldn't feed it to my dog. Last time which is tonight, I checked it before I left and it looked like it was soaked in grease and falling apart. I sent it right back in and got my money back!! I'm tired of wasting my money and time at this place. It's really really sad! read more

I go here pretty often and I haven't had a single bad experience. the chicken is great and it's been quick every time.

Not the best KFC I've ever been to. The first time I went in they ran out of cooked chicken- that's fine, it happens (though every time it happens at a KFC it makes me wondering if it's the menu or the stock of chicken they have that is bottlenecking them). Okay, cool, got food somewhere else. Today, June 10th, I went in for a fill up box with an extra biscuit and a second side. Macaroni was pretty okay, can't complain. Biscuits are pretty good like I usually think they are. The main event- the chicken- was extra greasy. Tasted soggy, kinda like the skin was seasoned wet cardboard. A bit disappointing, because I know I've been to KFCs that didn't make me feel like I'm breaking out after taking a single bite of chicken. read more

Don't come to KFC often but I had some coupons so I figured why not. Coupon was great $5 for 3 pieces of chicken, 2 sides and biscuit. Like it better than $5 fill up box because I don't need a drink and I sure don't want a cookie. I rather the extra chicken and extra side. Drive through was quick. I like the fact the person said "Welcome back to KFC can I take your order" Food was good. read more

KFC - Big Box the food goes in. New and improved better than those little boxes they used to try and stuff chicken in - Fast Food Near Me - Virginia Beach, Virginia

I was just greeted with "what do you want to order" I greeted the cashier with "how are you doing". I received no answer, just a smirk and a stare. I asked again being polite hoping that she just didn't hear me, she then sighed and said, "exhausted"! What is going on here? Is that how KFC operates, just unfriendly and rude. Another gentleman was in the back dropping a box with frozen food in it on the dirty greasy floor to breakup what ever was inside of it. There got to be a better way to do that task, atleast a cleaner way. Wow! read more

Visited this location last night (14 Jan 18 ) and was very disappointed. Wanted an 8 piece bucked but they only had legs and thighs ( which I understand happened, especially later on in the night) although I understand this happens I feel like you shouldn't be charged full price. But that's another story. My overall issue is that the chicken was plain awful! Zero taste and extra greasy, taste like it's been sitting there all day. Just overall let down. I hope that's not the standard here. read more

Ordered a Nashville hot 3pc tender with potato wedges and two chicken little. One little regular and one little with Georgia gold sauce. Food wasn't ready so waited off to the side which was no big deal. Waited about 8 minutes. Got home and there was barely any sauce on the tenders. Enough to coat half of one. Then opened the littles up and they didn't put Georgia gold on one. Little things like that make me furious when I look forward to a sauce or flavor. That's also when I realized the cashier didn't give me a receipt so I couldn't go back and dispute it. Only reason for 2 stars is because the biscuit and potato wedges were really good. read more

The worst KFC I have ever been to. Took 20 minutes to get 1 side and it's not because they were backed up it's because there were only 2 employees working the whole store. I got no greeting, I had to say something and was immediately greeted with "I'll be with you in a second". I proceed to wait a couple minutes and then when I got to the window not a word was said to me until I was handed my receipt and I got a "have a good night". I don't expect much from fast food places but I shouldn't be able to hear the employees cussing in their conversation through the window while I wait for my food. read more

I am sick to my stomach I went to drive through, to get my food in the 9pm hr. I am aware they close at 10pm. I had noo idea, I am learning many many fast food workers are angry regretful on their jobs ordering food placing orders close to close you will get shitty food. As a customer who paid her money I went to Holland location, to get Nashville Hot tenders. Wishing Chic fil A- had chicken pieces and sides with their amazing feel good customer service they would out do out win Popeyes Bojangles KFC! Holland Road service aside Mcdonalds is usually rude and you feel bad to order food smh. KFC is not friendly. My food was awful I have photos Tenders Nashville hot were sold out!! I got 4pc original and REGRET IT!! MY SKIN FELL OFF MY CHICKEN WING WAS PINKY FINGER SMALL!! MY MEAT GRAY ALL MY PIECES SKIN FELL OFF FELL APART ITS THE WORSE KFC!!!!! EXPERIENCE! Manager Terry Teri was tired frustrated annoyed and rude she hated that I called and said anything in a condescending mean rude manner to get me off. To think we were going get 5 family meals for beach day smh NEVER NEVER NEVER want KFC from this location. Its awful beyond. read more

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This is my second time visiting this location and experiencing an issue. The first incident occurred on the 21st . On this particular day my cookie was left out of my fill up box. I came back to this location at 9:36 pm in an attempt to purchase another five dollar fill up box and was informed by a worker in drive thru that they only had grilled chicken as well as crispy chicken. I asked if they would be making more original as it was only 9:36 pm and the woman informed me that no the store would not be making any more original chicken even though the hours on the door state that the store is open until 11pm with the lobby staying open until 10pm. Completely unacceptable ! read more

Food wasn't ready so we had to wait off the side which okay, fine. It means it's fresher hopefully. We get the bag and the sauces we asked for were wrong. Tasted my soda when we got home and they gave me the wrong soda. Wouldn't go to this location again. read more

So to start we were not far enough up the the speaker to order from the cars all backed up, and Mike is the guy taking the drive orders is constantly saying can I help you (clearly not since you can't hear me Michael). So get to the speaker and the wife and I order two 5 dollar fill up mac and cheese bowls, then he asked if we wanted the just the bowls or the meals.I asked what is the price of the bowls alone, he then says 2 cents different which i a load of BS so we order the two 5 dollar fill ups and I tell him our drinks. Then Mike reads my back my order which was no where near what we said to him. So I proceed to say no the Mac and Cheese bowls. Mike then tries to make me look like an idiot and condescendingly says well you need to tell me which bowl we have multiple. No kidding Michael we said in the very beginning 2 MAC AND CHEESE BOWLS, idiot. So i let that go we get to the window and he they asks what were your two drinks which we said twice while ordering. He then hands us the drinks and under his breath says your welcome, when I was clearly handing the drinks to my wife. This dude is a complete moron and it shows why you are still working at a fast food restaurant at 72. Learn some manners even though its to late. read more