I had gotten a referral from the NW Camaro Club for here. So here I am. I have two dings ( small dents ) in the back wheel well. I spaced on one appt and they were gracious enuf to reschedule me the next day. I think a shopping cart got the car...!! Crap... people just don't care. Anyway so we shall see how they do! I'm waiting for the GUY cause he is stuck in traffic. Upon arrival he looked at my dings and mentioned that the wheel well is tuff because of the double bracing they put behind there. So I decided to have them just work on the scuff in the rear quarter panel. They polished that and took that small ding out. When I walked around with them and looked he pointed out the he tried to get out those other dings ! Realllly??? Wow. They are better but as he said they won't come out unless I take it in and they tack weld etc... ( not doing that). So the price was $100 minimum and I was happy! So for dings they have a guy that comes. For future I did ask about a detail. And for $220 I can get a clay and polish with interior detail! In my future will do. read more

Polished Image Detailing - U can see two swirls here. - Auto Detailing Near Me - Tacoma, Washington

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Best in the business. I keep my car quite tidy and clean but after 3 years it naturally didn't look the way it did when I bought it. I couldn't believe how amazing it looked after the second gear detail package, the scratches are gone, it is incredibly clean, and has the new car interior smell. I'll be coming here with my other cars soon! read more

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Grateful for the quick service, transparency in pricing and pragmatic approach to detailing my car that had some puppy poop in the rear seat. Fast, efficient and effective. Will be back again! Thanks, Brian, for your help! read more

Beware! They just tell you what you want to hear. I paid $700+ for window tint, The First month they messed up and had to take the window tint off because of contamination (Dirt) was under the tint. Well when they took the tint off they tore the window defrost off!so they said I needed to get a new back window, so I waited! Well the new back window finally showed up, guess what we have problem now the new window is also damaged . Now they will order another one....a month later they call back saying now they can't order it! Tesla will not sell to them! They Only will sell to the customer that Owns the car! Now I had to set an appointment at Tesla, 3 weeks later they put a new back window in. Now we are on 4 months since this all started they told me the tint guy quit! and they would need to drive my car to another tint shop in puyallup and this place would be able to fix my car! Well now its January this all started in October, excuses after excuses. I would NEVER BRING MY CAR TO THESE KIDS AGAIN! They went through all my things in the car even my lunchbox! Don't Trust them you Will be disappointed! If you care for your car like I do! Take it to a professional tint shop! Like they did in the end. While Waiting in the waiting room for my car to come back from Puyallup I pulled up my Tesla app to see where Brian (Owner) was and found that he doing 82 miles an hour in my car! Unacceptable Unprofessional business owners! read more

Polished Image Detailing - Auto Detailing Near Me - Tacoma, Washington

Dropped my car off here for a cut and polish and wrapping. The cut and polish went horrible, and I paid a bit more to get the job done. I noticed white dots on my hood and asked why this showed up. I would be more than glad to pay more, I just want the job done right. Then they started giving me attitude saying they did a 2 step polish for a good deal. What 2 step polish? The only part in my whole car you did a 2 step polish on was my hood and trunk lid. They didn't even fix my concern all they did was put a shine on my hood and sealant. The staff seemed very friendly upfront. HOWEVER, when dropping the car off all the workers did was talk shit behind my back. It is very disrespectful and not professional. IF you have a problem with me SAY IT TO MY FACE, not behind my back like a punk. If the shop is reading this review, you know who you are. I live in Seattle and drove all the way here for hoping for good service. I did not bad mouth them at all when leaving my car off. I said thank you and gave good manners. My intuition is always correct, so if there is something you want to discuss with me your shop has my number. I have paid $450 to a very unprofessional business. The people that work here have zero integrity and no respect for others. It makes me upset knowing $450 went to support such a business that bad mouths it's customers. read more

Brian and team are great! I have had detailing, XPEL XR ceramic tint installed, and some work done to my lip and side skirts. Brian has always made sure I was happy with the finished product and has taken the time to ensure the job is done right. read more

Went in to see if they could help me fix my diffuser attachment for my car and was expecting to pay a decent amount since it was body work. Instead, Brian came out in the cold(in full Richard Simmons / Jackie Moon costume for Halloween), sat down with me, applied alcohol to clean the attachment site, placed 3M double sided adhesive tape, and attached the diffuser properly. He didn't even charge anything for his time and supplies and has to be the friendliest person I've ever met in this industry. Definitely coming back here for detailing needs. Thanks again Brian! read more

Polished Image Detailing - Auto Detailing Near Me - Tacoma, Washington

I have had nothing but amazing service and final product is almost unrecognizable. had 3 of my cars detailed, tinted, and cleaned. Same day service or overnight with a rental included. You can't ask for more. would highly recommend 10 out of 10. read more

This is my fourth time using Brian and crew! Top notch, professional, quality work, and wouldn't trust my cars detailed by any other team! This time I was looking to black out my wife's MDX with a detail! I explained what I want and then Brian gives me his expert opinion which is always better than my vision. Got my wife's MDX back (looking like black rain standing still) I was parked a young lady walks by looks at the car smiles and says, "Wow nice car!" A testament; what is old can look new again at Polished Image! read more

Polished Image Detailing - 2010 Acura MDX Advance Blacked Out - Auto Detailing Near Me - Tacoma, Washington

OMG!!!!!! Polished Image FAR exceeded my expectations. I have a brand new Silverado and it looks better than the day I bought it. My truck will be back every 6 months for polymer protection!!! read more

Polished Image Detailing - All nice and ckean. - Auto Detailing Near Me - Tacoma, Washington

I took my husbands car to get detailed before delivering it as an anniversary surprise and I really loved these guys!! They were attentive, knowledgeable with extremely attention to detail! Thank you! I will insure to continue to use your services! A+++++ read more

Polished Image Detailing - Auto Detailing Near Me - Tacoma, Washington

Picked up my BMW X5M today... washed, polished, clear bra entire front end, cquartz-professional entire car and wheels. This is my third car getting all these jobs done and I love them... these guys are amazing. Thank you again Brian and I will see you again for my next car read more

Polished Image Detailing - BMW X5M with clear bra, Cquartz-professional - Auto Detailing Near Me - Tacoma, Washington

I have nothing but the upmost confidence in this company and it's employees. They are professional and fairly priced and the work is top notch. I wouldn't trust my vehicles to anyone else! I have had detailing and tint done here and have been pleased every step of the way. Thanks guys! read more

Best detail shop around! Don't waste your time going anywhere else. Not only were their prices reasonable, the customer service was outstanding! Every employee was happy, professional and kind. My car has never looked so clean! These guys are the best! read more

I can't even believe this is the same car I dropped off. We bought a Escalade ESV and when it arrived it had horrible water spots and very bad sun damage to the roof. Jay was very helpful from the beginning and recommended two places to get the roof painted which turned out great. After that we dropped off the caddy for water spot remove, quartz resin protectant applied, tinted the windows, inside detail, and they even went above and beyond to take off some paint the previous owner tried to cover the chrome with. We got a loaner vehicle which made the whole process even easier too. When we pulled up to the car I was in shock. It was GORGEOUS. She was shinning and looked brand new. No lie. Awesome work you guys. I know this car wasn't easy on you but you nailed it and every time I walk up to my car I can't even believe how good it looks. So thank you for the extra work it took and still taking time to do extra. Y'all rock. read more

Polished Image Detailing - Auto Detailing Near Me - Tacoma, Washington

Repeat customer. Took my black 2017 SS Camaro back to get it ready for summer. Once again they did a fantastic job and the car is beautiful. The only complaint I have was the amount of time I had to wait to get in. They are so popular I had to schedule my appt, about 10 days out, and when I dropped the car off early that morning, was asked if I could leave it overnight. I told them any other time I could, but I had another appt. early the next morning. He then promised me the car around 7 so I was real happy when the contacted me and told me it would be ready at 5. Top notch service, just be sure to schedule your appt. in advance. They are busy! read more

My scuffed wheels were restored to like new condition. Great value for the price I paid.

I was told by one of my auto advisor (from the dealership) to check this place out as I had a few dents and scratches I wanted out of my car. I got a quote on the dents, scratches, a detailing, tint removal and new tint (on my windows sun roof and strip on windshield. I was told that the work would be a 3 day turn around. Dropped my car in Monday morning and expected Wednesday. They call me on the Wednesday saying my car was ready but when I to get it, it wasn't ready! There was a miscommunication as this was a holiday weekend (I understand stuff happens) Get my car the following week and it looks great! Besides the miscommunication the customer service was good and the work was done great no complaints! read more

If you love to keep your car looking better than it was in the dealer showroom, these guys are the best at what they do! They take great care of your car while giving it a professional shine like no other, using top notch products. I took my brand new SUV in for a full polish and CQuartz treatment, on top of an Xpel Clear Bra installation, and it turned out fantastic! Not only was the total cost less than what the dealer wanted to charge for similar treatments, it was done with much higher quality materials that will protect the car far longer than what the dealer would have used. If you are buying a new car, skip the dealer's paint protection and clear bra offerings and go directly to these guys! Brian was a pleasure to work with, and exceeded expectations in every way. read more

Awesome, great, professional, simple scheduling, more than I asked for. Premium job I brought my wife's vehicle in for a shine and I got back the vehicle and it constantly looks wet absolutely amazing. Thank you Brian and team I will not go anywhere else for anything else I can promise that all our vehicles will be coming through his shop. read more

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I had the complete package done here. The car was hand washed, clay bar, polished, waxed, paint sealant, interior cleaned, shampooed, side skirts repainted, wheels powder coated, and finished off with Cquartz Finest, a ceramic protective coating. I dropped $1800 at this shop for everything and I couldn't have been more happier. The car looks brand spanking new, and will continue to keep its pristine looks for a two years or more thanks to Cquartz finest. These guys are the real deal when it comes to anything detailing. read more

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Brian the owner reached out to me and dyed the seat himself and it looks great!

I really don't know where to begin with my experience. I live on south Florida and I wanted to get a REAL "detail" as a gift for a family member in Tacoma. So after a little research I found PID. A little about me. I detail cars as a hobby. I average 20+ hours on a normal single detail. This is not the soccer Mom's mini van with vomit in the carpet and bubble gum stuck in the seats.. I polish paint with OCD from full corrections to a concours show car finish and I love what I do. I was looking for folks that know what this means and have a true passion for detailing. IMHO this is 2% of the folks that call themselves detailers. I called and spoke to the folks at PID and realized right away they knew their stuff. These peeps are pros! I contracted with them over the phone and they made arrangement to obtain the vehicle. I even received before and after pictures via email of their work on the car. When tmy family member picked up the car I got a phone call and WOW, OMG and it never looked this good brand new were only a few of the compliments about their work. This is not a wash, wax, clean the windows and make the tires shiny car wash joint. This is the REAL deal! I highly recommend these experienced professionals. It is well worth every penny spent! read more

Amazing results and great attention to detail! Very happy with their work and will be using them again and sending all family and friends their way! -A very satisfied customer read more

Polished image is a good reputable business and they (and their contractors) do great work. I can to them for window tint. Its a service which gets out sourced. The ONLY reason for the 3 stars as opposed to 5 is for the lack of communication with me, as promised and the lack of communication between their employees and the contractor. The appointment was made to do the windshield and two front windows of my tacoma. Shortly after leaving, had given this tint job additional consideration, i had adjusted it to reflect a COMPLETE tint job. Windshield and two side windows, as well as an overlay on the existing factory tint for all the back windows. On the day of my appointment, i was told i would be contacted by lunch time to let me know what was going on with my vehicle. They didn't call me. I called them at approximately 5pm and they informed me the vehicle would be back around 630pm. I had plans so i wouldn't be able to pick it up until the following morning. It turned out, they had failed to notify the contractor who had booked my vehicle for a smaller time frame since he had no idea the job was as big as it was. The person who tinted the job did an amazing job. Amazing is no exaggeration, either. My only issues with this experience were the poor communication and the timeliness (due to poor communication). All that said, i would still recommend them to family, friends and everyone else. read more

Brian and the guys have taken great care of my car. Quality and Service 5 stars!!! read more

Simply put, the best detail shop I have been to. My car came out beautifully. They are very good at communicating and super helpful. When they forgot to put my personal items in the car at pick up, they delivered them to my home. Fast, professional and super nice! Thank you! read more

My wife took her Yukon here and I have never seen it look better, even when it was brand new. It has a mirror finish,by the way it is a black vehicle. I am taking my Lexus there next week. Professional staff on the phone and the attention to detail is second to none. Top notch. Highly recommend them. read more

Great job on new bumper for my Subie. Bumper ordered, painted and installed within 5 days. Great price with great service. Going back soon for some window tinting. Tom Bolin, Edgewood Wa. read more

Well, my passenger door is still gouged... and now I'm getting the worst customer service on earth with a bad attitude I don't deserve. I finally was able to arrange to meet the person that was supposed to fix the damage and he could not do it due to the extent of damage and placement of damage. I contacted the owner today and very nicely, told him the story and asked if he had any other suggestions I'd like to know.. I got back the nastiest email from what sounded like a freaking 4 year old having a tantrum.. claiming they did not do the damage and how he did me this huge favor by cleaning dog hair out of my car.. blah blah and how everyone on the internet does not want to hear my story. Well, I think they do. If I were you and I cared for my car, I'd take it else where. Or video every single inch of your car inside and out to prove the damage was not there when you entrusted your car to them.. but even with that I have a feeling I'd be getting a bunch of crap from this guy. He turned from nice to ugly real quick as soon as he saw the damage.. he knows and so do I that the damage was done while he had my car. I'm grateful it wasn't worse. He has offered to have me leave my car there and they will take the door panel off to fix this.. ugh, I don't think so. I'll pay to have someone else fix it and never go back. BEWARE!!!!!!! OWNER IS A JERK read more

Polished Image Detailing - Really Brian, do you think I hadn't noticed this before???! WTF... damage done while my car was at Polished Image having ceramic window tint - Auto Detailing Near Me - Tacoma, Washington

These guys are the best !!! Jason, Brian and Kristy are a wealth of knowledge and do phenomenal work. I've referred many people to them to have their cars detailed and everyone has been blown away by the results - what always impresses me is that they never over-promise and under-deliver . . . just great results every time. They even took the time (several hours) to show me how I can perform a better polish on my car so that I can do it myself. I was so blown away with what I learned that I even took their wet-sanding class (8-hours) so I could learn some new tricks. Don't waste time looking for any other detailer . . . these guys deliver and won't let you down. read more

My car looks amazing. It was quite oxidized. It looks new and shiny and polished now.

Well what can I say. This place is 5 stars. Brian and Lesley were VERY PROFESSIONAL and my car was completed to my satisfaction. I would and have already recommended this place to co workers and others. It is hard to find a reputable business and this one met all my expectations. Thank you Brian and Lesley. David read more

I took my new BMW to Brian and co. at Polished Image to get it polished and opti-coated. Brian was very professional and very responsive over e-mail giving me the real story on the products I was interested in rather than the "it will change your world" spiel. I set up an appointment, drove to Tacoma and got the polishing and opti-coat done for a very reasonable price (considering the prices charged by dealers of similar quality in Seattle and Bellevue). Their work was perfect and was even followed up with a coat of Blackfire Wet Diamond 2 weeks later to give the car that extra protection. Moreover, the folks at Polish image were a pleasure to work with and talk to the entire time I was there. Fun guys who knew their cars well and were actually interested in their customers, not just as business. I recommend that you check them out if you're looking for some serious detailing done. I mean, if I drove all the way from Redmond twice there has to be a LOT that they're doing right! read more

When I drove up to Polished Image, I saw a lot of shiny, clean expensive cars. For a moment, I wondered if I was at the right place to have three years of toddler and dog exorcised from the interior of my 2011 Dodge Journey. But, then Brian came out took a look at the interior, assured me it wasn't the worst he had ever seen and quoted me a very decent and fair price to clean up the mess. I didn't need to rush, so I left the car there for a week and when I came back it shined. And the interior no longer smelled like dog, sour milk, vomit and old coffee. It was truly a marvel to behold and for all their hard work I am thankful I can now drive my car without the AC on in the winter. I totally recommend! read more

Great place! We got a new car (probably our last) and wanted to do everything possible to protect its finish. We were so happy to find Brian Churchill and Polished Image Detailing (recommended by someone at Griot's Garage). We had a complete XPel wrap done (pricey, but less that it would cost in Seattle.) Brian was super accommodating. He emailed before we met to answer questions and told us when another car was being done so that we could come in to see how the wrap looked. When we picked up our car from him it looked gorgeous. He will continue to do periodic polish jobs on it as part of the service. I have waited a month to post this review because we wanted to live with the wrap and make sure it was really well done. It has remained perfect. We would recommend his company to everyone! read more

Took my 2005 Corvette to this place to get a price quote for a complete detail and I was totally ignored. I stood at the counter for over 15 min while one person was on the phone and another on a computer. Office area is pretty small so no doubt they knew I was the. No hand gesture like be with you in a minute or nothing. Took my car to Law Lucent, great customer service made a appointment for Monday morning. Polished Image needs to polish they're image. read more

They did a great job on my car! It feels almost brand new. They missed a couple minor spots, but they were super nice guys, and were understanding when my boyfriend was a few minutes late picking up my car. We'll definitely return! Can't wait! read more

I had a 2013 BMW that I had on the market to sell. Wanted to sell it quick. Brought car into Polished Image and was amazed at the work they provided. My car looked brand new again! Engine bay was also scrubbed and degreased. If I had gotten this done at dealer it would have been much more expensive. I was able to sell car within 2 weeks of getting it detailed at my asking price! Would highly recommend this detailer. read more

Incredible work! My car has never looked so good, even when I first drive it off the lot! I could eat off my wheels, and the interior is so clean it looks like a different car. I will definitely come back, and I already know a gift certificate will be in my son's Christmas stocking this year! read more