I know taking care of children is one of the toughest jobs out there and no one center is perfect…read morebut after leaving bright horizons POTA, our daughter (and us, her parents) is so much happier. This was our first experience with daycare and Bright Horizons was supposed to be one of the better ones so I just assumed that the problems and inconveniences we had were all a part of process. Now that our daughter goes to another school, I realized that Bright Horizons POTA has a few flaws. I especially dreaded pick up and drop off due to no fault of their own. Bright Horizons POTA is just in an inconvenient location. Pick ups and drop offs could take upwards of 30 minutes each! The parking is on the fifth floor and the daycare is in the basement. The parking garage is supposed to read your toll tag when exiting but this was inoperable so we had to wait to get our parking validated each time. It just took too much time waiting for parking validation, waiting for elevators, etc. As a working parent, I wanted to spend that precious time with my child. At pick ups in the evenings, the front desk attendant was never at the desk because she also served as a float for whatever classroom was needing a teacher as they left for the day. This was especially problematic getting parking validated or if I needed to call. I tried calling once later in the day during business hours and no one ever answered. When I got there and told them, the front desk attendant just told me that THEY would call ME if there was a problem. In the beginning, I was also given a business card with the wrong number on it. The director ended up giving me her cell phone number which I really appreciated but she was not there all day. The daytime teachers were great but the children had different teachers in the afternoons and it seemed like there was little continuity with this. Every time I picked up my daughter, someone new was watching her. I felt like my daughter was constantly with strangers half of the day. One of them even asked if I was the nanny when I was picking up my daughter one afternoon. I liked that they used an app to provide updates but after the first month, they no longer took photos of our daughter and we had to continually ask to see pictures. One afternoon, my daughter had a black eye when I picked her up! A BLACK EYE!!!!!!! I never had any concerns for my daughters safety while at bright horizons and I'm sure it was an accident but what bothered me is that no one seemed to notice. The biggest take away I had from our experience at Bright Horizons is that I will never put any of my children into a center in which they are expected to sleep in the same classroom that other children are playing/screaming/crying. I feel horrible for making my daughter suffer through that. The school we use now has a separate, quiet area for sleeping children. I feel like I'm a pretty low-maintenance parent and the whole time we sent our daughter to Bright Horizons, I only had one request which was to allow her to attempt to feed herself and this was met with resistance. They even sent a photo of her being spoon-fed by her teacher while the teacher was holding her arms down. When I brought up my concerns about this, the front desk attendant said that she would pass them on to my daughter's teachers. I was never once offered a conference or meeting with my daughter's teachers. All information between parents and teachers had to be transmitted through the front desk attendant. To Bright Horizons credit, our daughter did develop a love of books while attending. She was able to turn pages from a very young age and is still book-obsessed. If you only need care in the mornings AND you work in POTA or surrounding buildings, then Bright Horizons would be a good choice. If you need care throughout the whole day and/or you need to drive to POTA just for childcare I would recommend against this place.

I was offered this company as backup daycare so we used them for 2 weeks. The staff is very…read morefriendly and helpful. The daycare itself is smaller which is a plus. They update your will a report at the end of the day. Their COVID parameters are also CDC compliant. I give this an average rating because the location and accessibility is miserable. Unless you work directly downtown, it is an inconvenient location that easily takes an additional 30min out of your day from just dropping off and picking up. 30min doesn't sound like alot but it makes a big difference when you only have 1.5 hr after work for your child before their bedtime.

My 19 month old son Micah receives the most wonderful care there. You can tell that the people that…read morethey hire to watch, teach & love on our children absolutely love kids! My wife Michelle & I are so happy that we choose Primrose.

Really unprofessional school, to everyone looking to enroll their child in this school I recommend…read moreotherwise. They treat their employees like slaves , the pay is horrible , the food giving to child is disgusting all microwaved. Very unorganized always moving the kids and teachers room to room because its so short staffed. Not worth the money and especially for your childs care and needs.

We've been very happy with our experience here for the last year. We have one in the pre-K program…read moreand I am really impressed with the advancements she's made in the last year. I feel like she's well-prepared to start Kinder in the fall. I'm also impressed with the advancements I've seen in my son as he's progressed through the toddler program into the 2s. All of the teachers make an effort to know every child's name and I think that makes them feel very special and included. I appreciate that they went through the process to become accredited and have a strong curriculum in place (while leaving plenty of room for the kids to still have fun). It's also nice that being in a federal building makes you feel like the kids are very safe. There are numerous security measures in place to finally get through the center's door, but nothing that would scare the kids. All of the building's security officers are so sweet with the kids!

My daughter was at this center for 1 year from Jan 2024- Jan 2025. Overall, we had a wonderful…read moreexperience. We only left because we moved. She learned a lot, and I knew the staff cared for her on a personal level. I would recommend this center to anyone. My biggest problem was enforcing policies across the board for all children and parents. I felt like my daughter was scratched WAY TOO MUCH! I understand kids scratch, but if the nail clipping policy is enforced and parents are required to cut their daughter's or son's nails, scratches would happen less. Teachers should have nail clippers available at drop-off so parents can clip their children's nails. All in all, whenever I had a critique or comment for staff, it was always heard and respected.

Great location with lots of equipment and space. Theres also a wet and dry sauna in each locker…read moreroom which is almost unheard of nowadays.

This has to be the best YMCA there is. I enjoyed a refreshing run on their rooftop track and their…read moreequipment is stellar as it looks pretty new! I worked out there from 7-8am and it wasn't that packed which allowed me to get a good workout. Very spacious as you can see from the photos! I definitely recommend!

As a new mom with anxiety over daycares, Lala's daycare is top tier. My son is now 9 months and has…read morebeen with Lala since 4 months old and I can say with full confidence my son loves it and so does my husband and I. Lala and her staff LOVE their jobs and LOVE the babies in their care. She is so hopeful with guidance for bottles, food, development literally everything. If you want a daycare that has love, care and knowledge sign your baby up here. What you get with Lala is rare so if she has a spot open sign your baby up.

We love Lala's! Both of my daughters attended/attend and they were/are happy, clean, well fed, and…read moreloved. My oldest daughter would cheer as soon as we arrived at Lala's every morning. It's hard to leave your babies in someone else's care but Lala and Coco make it easier. They always greet the babies with love and excitement and you can tell that they truly love the babies. If you're looking for a place that will sleep train your baby, feed them home cooked meals everyday, bathe them, exercise them, develop them, get them in a routine, and love them then this is the best you will find! Also, she has birthday parties, photo shoots, lots of crafts and keepsakes from the babies. Plus an instagram page that constantly keeps you up to date on all of the cute things they're up to everyday. We were lucky to get in twice with the long waiting list that Lala's has. Thank you Lala and Coco for taking such great care of our baby girls!

Great location to enroll your little ones. Clean environment, friendly staff, very flexible in…read moremultiple areas to assist parents and it's near the hospital

The staff is extremely caring, the facility is clean and well-maintained, food/drinks/snacks are…read moregood quality and included, and it's easy to access this location. Parents can stay connected to their kids throughout the day with multiple live-feed camera views and frequent updates and pictures on what all kids are doing such as meals, diaper changes, playtime, and curriculum. The outdoor play space is really nice and everything is secure. The teachers are warm and friendly and all the staff is very responsive and easy to work with. My son has had trouble adjusting to daycare life and they have been so accommodating and helpful adjusting where needed. I also love the little celebrations like Valentine's Day to engage with everyone. I definitely recommend checking MSW out.

Okay, we're obsessed with this place. My son is in "school" here, he's 11 months. He has been here…read moresince he was 8 weeks. The teachers are the sweetest. I stalk him all the time on the little parent stalker cameras, and they're always playing with him, feeding him, or doing a cute activity. In the summer, they have splash day once a week where they fill little kiddy pools up with about an inch of water and let them splash around. It's adorable. Added bonus- this school provides formula and food for the kids! I wasn't initially looking for a school that offered that, but wow, it sure is an added bonus. I get weekly emails of photos of my son and a little tid bit of what they worked on for the week, it couldn't be any cuter- letters, animals, numbers, colors, friendship, you name it, they work on it. I highly recommend Dallas Day School to anyone who is looking for a daycare.

Such kind and friendly people here! My baby loves it here which makes me feel good. I know they…read moretake great care of her. They also have cameras so you can watch your baby during the day and a breastfeeding room if you want to pop in and feed your child over lunch. Love this place!!!

This agency has been the absolute best! I just finished a temporary placement and everything went…read moreincredibly smooth. The family needed a nanny with a quick turnaround of 3 days and the agency did everything with great speed and diligence. I will absoktuly stay in touch for future placements. Thank you so much!

Extremely disappointed with the lack of flexibility and professionalism from this agency. I applied…read morefor a role, but unfortunately fell ill and had to reschedule my interview just once. Instead of showing any basic human understanding or offering to reschedule, they automatically rejected my application, citing that missing the original time slot meant I wasn't "committed." Punishing candidates for getting sick is a major red flag. If this is how they treat applicants before anyone is even hired, I can only imagine what working there is like. Save your time and look for an employer with actual empathy.