I loved this hotel. The location is great. Service couldn't be better. I'm a big fan of Kimpton hotels, so when I saw a deal on Travelzoo for $250 a night I jumped on it. We arrived early, checked our luggage with the bellman and decided to wait at the beach. Easiest access to the beach is through the back gate at the pool area. They have great beachfront services that are included in your resort fee. I was worried we might not be able to use the services since we weren't checked in yet but it was not a problem. It wasn't long and we got a text that our room was ready. We had reserved a Courtyard King Deluxe. I was happy with the room. It wasn't as small as other reviews led me to believe. Our "courtyard garden" view was a wall but we weren't there to sit in the room and look out the window. Room was very clean. I was surprised they freshened up our room and replaced towels in the afternoon of the first day we arrived. They have free coffee and tea in the mornings and free wine at night. If you sign up for Karma program you get free wifi and a Raid the Bar coupon to get a free item from the minibar. Parking is an additional $46 +tax a night. Parking is valet only and wherever they park your car seems to be quite a bit away from the hotel. You text them to bring your car up. We would do it before we left the room and still have a long wait when we got to valet. Unless you absolutely need a car I would recommend Lyft or Uber for getting around. Resort fee is $30.00 a night. The resort fee includes 24 hr fitness center, business center, access to beach cruiser bikes and my favorite 2 beach lounge chairs which is worth it to me right there. Other beachfront amenities are umbrellas, towels and sunscreen. They also have food and beverage service at the beach and pool area. The pool is heated and open 24 hrs. In the pool area there are towels, sunscreen and suntan oil, spa water and magazines. All you need is your suit. This is a pet friendly hotel. Both nights we were there the same dog barked for hours on end. I felt so bad for it. I am a crazy dog lady so I wasn't mad (except at the assholes who left their dog who obviously had separation anxiety) but if you aren't a dog person I could see it being a major problem. read more

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The Kimpton Surfcomber is clearly not a 4.5 stars hotel. How they got that rating is beyond me... The rooms are small and the bathrooms are tiny (even by NYC standards.) To make matters worse, the water pressure was low and the tub still managed to get clogged within 3 min. The furniture and decor are dated and in need of an upgrade. The carpet and chair had stains on them. Time for a deep clean, people. The hotel's pool area is pleasant enough, but small. It tends to get crowded early on. You are not likely to find a good spot close to the pool unless you wake up early. My biggest complaint is the staff. They were very disorganized and borderline lazy. For starters, it took them 3 hours after arrival to get us checked in. Yes, seriously. I did not hear a single apology from any of the 6 people at the reception desk during that time. They kept pacing around, coming in and out, doing God knows what. There was one employee who got visibly irritated by the line of 15 people waiting to be checked in. She kept announcing loudly: "Our system is down. We have to do everything manually." Well, excuse us for causing YOU the inconvenience of having to do your job and check us in... LOL? How do these people imagine hotels were ran 20-25 years ago when we had no fancy computers or Internet? In the very least, they could have given us a room upgrade, thrown in some free breakfast or WiFi (which BTW costs $15/day for 20 Mbps. down.) No such courtesy. The staff tends not to go out of their way to please guests. Examples: Getting the chambermaids to clean our room was a hassle on more occasions than one. Leaving our room for hours on end just to come back to it not having been serviced was annoying. (Luckily, we keep things pretty clean ourselves.) Preparing a simple Eggs Benedict took the staff 35 min. The pancake I was served had no butter, syrup or condiment of any kind, just 1 slice of a strawberry on top. Not even a whole strawberry, wow. The phone operator responsible for room service refused to take our order when we called at 9:50, scolding us that we were 5 min late. Why write that room service is available until 10 p.m. if you mean 9:45? I then ordered food for delivery through UberEats. And the reception desk staff wouldn't let the delivery person to our room. My spouse had to meet them in the lobby. I feel bad for the people paying $49/nigh for parking and waiting for 30 min. to get their cars out. Luckily, we did not have a vehicle and just called in Uber/Lyft. That's quicker and cheaper. The location is great with the hotel being on the beach and Lincoln Rd. just around the corner. But there are so many other hotels in the area, you can do better than the Surfcomber. Realistically, this should be a 3-3.5 star hotel. The only way they could upsell it to people is through discount websites where the name is hidden (e.g. Hotwire and Priceline.) read more

Lastnight I performed at the South beach wine and food festival " Art of Tiki" event by the pool and the on the sand at Surfcomber . The many food selections they had was amazing , and drinks as well. I must say that the hotel is beautiful for a small one , the event was extremely well planned . I was impressed .they had a live beverage making contest that was cool . And the DJs were great .not to mention the Polynesian show ! Lol read more

The Kimpton Surfcomber beach crew are great! Whether you need an umbrella, food or drink, they serve you happily. Thank you for adding to my lovely beach days. read more

So disappointed in this hotel. Rooms were so small! Shower only has half a door so water goes everywhere in the bathroom - Stylish but WTF! Staff not very friendly, barely acknowledge you as you walk in & out everyday. There was 1 older gentleman who was a valet attendant that was friendly. But other than that the valet service was a nightmare. They would bring the wrong cars, took forever and no one seemed to know what was going on. We scheduled our room to be cleaned but later received a text saying they couldn't get to it. We were there 6 day and room was never cleaned. We had to call for fresh towels. We don't even want to talk about the beach area- this was a bigger nightmare. Everyday there were no towels or chair covers, multiple day we were out there first thing in the morning and still at 2pm we and everyone else still didn't have them. Those that did had gone to hotel and got them. Food and drink service was nonexistent! Could get service to order anything! Only had 2 attendance and they were lost most of the time. We finally flagged someone down and got a couple frozen drinks ordered, an hour later they finally arrived and were melted and wow the price was stupid ridiculous! Everyone was complaining about the service and towel situation. So let me get this straight, you charge a resort fee and can't provide half of what you promise. This place is poorly managed and a disgrace to the Kimpton name!!! Totally regret paying half what we did for such poor service. This review is coming from a disappointed IHG Spire member read more

We love the Surfcomber. Food is always inventive and delicious. Wait is never long. Service is friendly. Atmosphere is always lively. I LOVE South Beach and this is my go to spot for a delicious meal. This time I ordered a simple breakfast of toast, bacon, eggs, and potatoes and it was perfectly cooked. (I can't tell you how many times restaurants don't get the easy things right!!!) Juices are freshly squeezed, not the tap junk. read more

I have heard great things about Kimptons, so when my last hotel experience in Miami Beach fell far short of expectations, I was eager to give Kimpton a try. I was put off a bit by the very long wait to check in, and found that every time I approached the front desk after that, I would stand in line for 15+ minutes. They seemed very understaffed, and when in line, I would always here someone grumbling to their spouse or friend about how long it was taking. It is a beach town, so perhaps they just move at a (much) slower pace here, but it was quite annoying. My room was good and the bathroom had nice amenities in it. I can see people being attracted to this hotel because of the myriad of offerings they have. These range from group exercise classes (such as yoga by the pool or a spin class IN the pool!) to a daily happy hour. read more

Very friendly staff! Nice pool. Nice green space, comfortable chairs, hammocks, ping pong tables. Its chill! Also 5pm free wine in the lobby, what's not to love? read more

Kimpton Surfcomber Hotel - Poolside & free wine. Is there anything better? - Hotels Near Me - Miami Beach, Florida

If I could give zero stars I would. We purchased a cabana from RESORTPASS beforehand for around $600.00 and when we arrived they informed us that our cabana had a $300.00 MINIMUM food and drink spending fee that we had to meet on top of our $600.00 cabana. No where on the website was this stated. We were pretty much forced to spending more money than we anticipated. The service was horrible - we waited what seemed to be forever for our order. The staff did not try to accommodate us in any way. It almost seemed like they were ignoring us even though the place was empty. The day went on and on our girls ended up having an allergic reaction in the middle of the day from a drink or something she ate and was breaking out into hives. We raced her up to the front desk because we could not find out waiter anywhere. Once reaching the front desk we were told that they could not help us in anyway. Management seemed like they didn't care. Once the bill came we were told it was a $300.00 minimum but it ended up being closer to $600.00 because of hidden fees- such as what were told were "pool fee" "resort fee" "service charge" and more. We were completely confused / unaware with the lack of communication from the staff/waiter. We had no problem paying this if we were informed of the hidden fees ahead of time. We were given the run around about the hidden fees and no body seemed to want to try and explain what we were paying for. I then brought the attention of the bill to some of the staff and they told me that I had to sign the receipt or they would call the cops on us. And if I had a problem with paying such amount to take it up with my bank later. I then tried to dispute the charges and it took a solid 4 months of going back and forth for them to say that I authorized all of the money being charged, when I was in reality forced to sign the receipt which I did not wish to because of the hidden fees. We also sent an e-mail to management and we never heard a response from them. Their customer service is horrible and they simply don't care about their guests. I will never be giving this hotel / pool my service again. I highly warn you to SAVE YOUR MONEY and stay away from this place because they are LIARS and will SCAM you out of your money. read more

Review on amenities only, not the rooms. My family and I came here for the day using a day pass. We really enjoyed the amenities. There's a pool concierge so we were able to put our names on the waitlist and they called us when our chairs were ready. There's also a parking valet to make life easy. We decided to wait on the beach so we could swim which was very enjoyable. Food and service were great! My family and I were comfortable. Only areas for improvement: 1. Cocktails. They were awful. We tried several (margarita, caipirinha, anchorita, sunset in paradise) and all had either too much alcohol or tasted like a virgin premix. I think this is a beer or wine kind of place. 2. Music. An assault on the senses. Two or three different songs at the same time, but on entirely different beats. Please tone it down, it's like the music has ADHD. Other than that we had a beautiful day. The hotel and service staff were fantastic, friendly and efficient and I recommend. :) read more

We just checked out of The Kimpton Surfcomber after staying Monday 12/10/18 until 12/13/18 and honestly we were extremely disappointed with our stay- mostly the quality of the hotel itself. The rooms were awful- the quality of the room was very poor- from the pillows, mattress quality (which was being replaced as we were checking out) to the lack of any type of decor. The tiny bathroom was in horrible condition- hole in the walls, paint chipping from the bathtub, leaking sinks, and more. We were very disappointed with the pool area. The heater was broken in the pool which made it impossible to go swimming- the water was ice cold. The pool chairs were broken, sagging, and ripped. All the cabanas were filled with construction materials which was extremely unpleasant to look at and we couldn't even use them. On top of everything, at checkout we had to pay a resort fee for use of the pool area and other amenities- which is absurd considering we could not use any of the amenities. Two stars for location and accessibility to the beach. Overall we will not be staying here ever again nor recommend this place to anyone. read more

Only place I went to 2x on my girls trip- Nicole at high tide was absolutely incredible. She made our first and last day in Miami so much fun with her positive energy and good natured fun!! Will definitely be back. Not to mention the tacos are very yummy, as were the salads. read more

My wife and I decided to stay at the Surfcomber for a few days at the end of the year. Long story short, it was just okay. A couple positives: -the hotel was recently renovated and the rooms are quite clean and simple in their design -the pool and high tide area also have a cool feel with a tiki-esque bar, some lawn games, and ping pong -the free morning coffee was quite good as was the wine happy hour each day! The less than positive: -I completely understand we're in the midst of a pandemic, however, if you are going to charge a $40+ resort fee each day, you can't play games with the pool chairs. In every other hotel I've stayed at on south beach, I have not had a challenge getting a pool chair, but I had to get out by 8am for two chairs in the sun and by 9/930 for chairs in the shade. -building on that, there are a number of chairs that remained unoccupied most of the day because the hotel allowed for them to be reserved (for a price, of course) at least that is what I was told by the pool attendant, it is not advertised by the hotel. -the pool food service was not very good. I get that they are busy, but it took an hour just to get food, it's just odd. Also, it's a real shame because the food from Social Club is pretty darn good usually, but when it was delivered to us at the pool, it was usually lukewarm and overcooked. -the smell in the hotel was a major turnoff for me, some people might like this smell, but my wife and I really disliked it. All in all, we're glad we tried it, but we would not return. read more

It's like coming home... I love that I'm greeted at the door by Jairo, Gorgeous Dorgis and their crew with smiles, welcomed at the reception desk with an exuberant hello and no matter where you are on the property it's "how can I help you?". Sarah Jones at the restaurant makes sure the vibe is cihill and service seamless. I'm in love with Dayle who remembers your favorite breakfast options every morning and generously pours those mimosas. Coming back - you bet! This is my 3rd visit and I'll be back! read more

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Stayed there this past week, very cute hotel, but small rooms and super small bathrooms (and like no counter space in the bathroom). But... ehh we didn't spend all day in room. At night though it was very very quiet so we slept well in their comfy bed. Due to covid there is no housekeeping but that's the new normal everywhere we've gone. The pool area is so nice and relaxing but yes there was music just like in most other hotels there. I liked how you could walk out their back gate and onto beach area. It's convenient location also allowed us to walk down to ocean drive and española way. This hotel was also connected to a restaurant which made it convenient to get breakfast. I want to mention Carl at front desk . Carl was so very nice and helpful when we checked in. Thanks Carl!! read more

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Over priced, but it has a great location. The rooms are a combination of an updated Motel 6 & a Super 8 motel, but with smaller more updated restrooms. You are paying for location, and location. Can cokes from the bar are 7.50, and......Hell its Miami! read more

We stayed at this hotel last week for 3 days. Our 1st time in Miami and were looking forward to having a blast. A day after checking out of this hotel, my credit card was charged twice. We only signed out of one room and signed the credit card receipt for one room. The hotel charged me for two rooms instead of one. I called back the hotel front desk and let them know, so far, no refund. Front desk staff not trained well enough and don't even know how to use their hotel reservation system. If anyone planning to stay at this hotel in the future, be very careful in giving your credit/debit card information on the phone or over the counter. Once the hotel wrongfully charges your credit/debit card, they will not give you back credit easily. Its like free money to them to keep. Please avoid staying at this hotel. read more

Great location but a family feel. The check-in was quick but welcoming. The bar is welcoming. Aurora and Nikola were amazing - I will be back to see them soon. read more

Love the hospitality at all the kimplocations we have visited and this one gave us the same. Great location with an amazing pool and bar at the pool. Hotel offers beach chairs and towels. I almost gave them a four star due to the very low water pressure in the shower and the long wait for food at the beach. But the cleanliness, location and staff give it a five star read more

You have outdone yourselves! Thank u for such a warm welcome. From Vanessa being a rockstar making my reservation, to the check in staff, Foxi at the pool, restaurant, the ocean crew, bellmen, the housekeepers. All excellence in service! I've been regular to the Ritz, Delano, fountainbleu... you blow those guys away. Food, drinks, music, people-5 star. read more

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Had a great experience overall, very welcoming. Alex the bartender was AMAZING as he was able to make one of my favorite drinks and introduce me to something new as well. Overall great customer service, definitely would recommend. read more

3rd time staying at this hotel for me. I met my two girlfriends for a weekend of sun & relaxation. Our city view suite was spacious. Excellent location! Walking distance to shopping and restaurants. Beautiful pool! Beach access so convenient. The BEST customer service. Servers at the pool and beach very attentive and friendly. Housekeeping was on it. We had a fresh and clean room daily. They brought us any extras we needed with a smile. You have such hard workers. The guys at the bar each morning served us lattes and breakfast. Everything was so good and we loved the staff there too! Alex at the front desk was so super nice and accommodating. We loved him! What a great employee you have! Always smiling! He really made our stay. I will definitely be back for a 4th visit next year. Overall such a wonderful hotel and the staff is what really makes it. Never had a bad experience. Thank you!!! read more

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I'll begin my review with an apology to the exceptional staff at the Surfcomber for my 2 Star review. Alex, behind the desk, Sean at the pool and Dorgis at the entrance were wonderful. They are however, only the people who's names I remember. In reality, the staff simply could not have been better, friendlier or more accommodating. The hotel was also beautiful. The room,while fairly small, was well appointed, modern and clean. The restaurant was also quite nice with a lobby that was spacious and visually striking. Pool was clean and there were plenty of chairs, cabanas and towels both there and at the beach. Again, service was attentive and friendly but never over bearing. Clearly, whomever does the hiring for Kimpton knows what they're doing and does their job incredibly well. Since this was the fifth time I had stayed at one of their properties, I knew what to expect and up until this point, I wasn't disappointed. Selecting a hotel in South Beach during the grueling weeks of Spring Break can be a crap shoot. The properties can only go so far in creating environments conducive more to families and people who perhaps don't wish to drink themselves into oblivion and party their asses off. Money is also a factor to consider. Higher prices generally act as a filter, keeping away the riff raff and indeed, at the Surfcomber upon check in it seemed that my plan worked flawlessly. Not one drunk teenager at the bar, no one screaming at the pool. I breathed a sigh of relief and figured if my stay was going to be as pleasant as anticipated, I would return in a couple of weeks for a few more days. Had I checked out on Friday, this review would have been glowing but on Saturday Kimpton did something so stupid that it almost defies description. They hosted a free Victoria's Secret Pink Spring Break Party that effectively closed the pool, woke 1/2 the hotel up at 6AM with sounds of screaming work crews and obliterated any possibility of the day's enjoyment for any of the hotel guests, the vast majority of whom were families with children. This was stupidity on a mammoth scale and I fail to comprehend just how inept management had to be in order to think this was a good idea. Getting through the hotel or to the beach was a nightmare. In order to accommodate those of us who did not want to participate, they graciously offered to bus us to another hotel's pool. Really? This all came as a shock and was never mentioned when I booked my reservations last week. It should have been made abundantly clear over the phone within the first minute. Instead, they waited until check in to inform me that there was an "event" on Saturday. On my final day of vacation, I was unable to use the pool and had to wade through a group of 2500 screaming college students to access the beach. I checked out early and left. A hotel, any hotel's primary concern should be their guests. It's hospitality 101. It's how reputations are made and loyalty is cultivated. It was painfully obvious to anyone staying at The Surfcomber this weekend that management cared much more about profit than their guests. I can't possible conceive of anything they could have done to more effectively and purposely torpedo my vacation. Even if the room was free, I would have chosen to stay elsewhere. In the future I certainly will. Epic, epic fail and the single biggest disappointment I have ever experienced on any vacation in my entire life. read more

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Kimpton has scored big with this addition to their Miami portfolio. Surfcomer is a more casual, yes still insanely beautiful property right in the middle of all of the action of South Beach. So many of the SoBe properties are littered with Ferraris near the entrance and people whose shoes cost more than my plane ticket. This is all fine and well, but sometimes you want something that is still elegant and full of style without the pretentiousness. This is Surfcomer (and it's way more affordable that many of its neighbors). You're going to feel a little bit of Bali. A little bit of Santa Barbara. But it's pure Miami with a Kimpton twist. Whether on business or pleasure, this is a good choice. The lobby bar is awesome (and as said before, way stylish without the pretentiousness many of the neighboring hotel bars). The outdoor pool and beachfront area is exquisite with aforementioned undertones of Bali and Santa Barbara. You'll want to spend a lot of time here. My room (a deluxe oceanview king) was on the smaller side, but beautifully designed and the space planned well. All of the small decorative and functional touches in the room are what makes Kimpton so awesome. The bed was perfect. The linens amazing. The bath products smell do lovely. The robes you'll want to steal. Everything impeccably clean and in working order. But I haven't even talked about the best part of my stay. Her name is Elivette and she is the most courteous, sweet, and helpful guest service associate I have ever met. My stay was short, but she went above and beyond to make sure I had everything I need. I cannot wait to return to Surfcomer! read more

Kimpton Surfcomber Hotel - View from my room at sunrise - Hotels Near Me - Miami Beach, Florida

My husband and myself traveled to South Beach Miami and stayed at Kimpton Surfcomber for our 6 year wedding anniversary and our first trip without our children in 6 years. Being IHG Spire Elite Members, my husband and I were upgraded from a courtyard king room to a city view luxury suite. I spoke with Omar a few times in regards to our stay and he was OUTSTANDING. He set up a bottle of wine and fruit upon our arrival in our room, as well as wrote a special note (I provided the wording) on a card to my husband, signed with my name. He also set up a beach bed for us (at an additional charge for the rental of the bed) as I was surprising my husband with it. OMAR: He is absolutely FABULOUS! Super nice, sweet and very funny yet professional. He did everything he could to make sure our stay was "out of this world". When I asked him about the SOBE Wine and Food Festival and wanting to potentially buy public access tickets to it; he explained it was SOLD OUT; however he had set aside a few extra tickets for some couples staying with them for the VIP SOBE Wine & Food Festival Opening Night Tiki Party at the Surfcomber. The event was a lot of fun and we are forever thankful to have had that opportunity; all thanks to Omar. He made sure every detail of our stay was outstanding. Surfcomber is very lucky to have him. He is a great asset to their property and company. CHECK-IN: When we checked in, we told Nick our first and last name and he remembered speaking to me a week prior. He was super sweet and made sure he explained everything about the hotel in depth to us. BEACH BEDS: At the end of our day on the beach in the beach bed, Demetrius came to our bed to have us sign for the charges of that day. At that time, we asked about how much it would be to rent another one for that Sunday. Demetrius gave us a great deal. THESE BEDS ARE SO WORTH EVERY DOLLAR!!! Relaxing, romantic and just what you need on those hot days. FOOD SERVICE ON THE BEACH: Our server (short blonde haired lady - I cannot remember her name) was very sweet, professional and made sure to continue checking in on us throughout the day but wasn't pushy. Our food was phenomenal. Food service on the beach was amazing. OUR ROOM: Stunning view facing the city. The room needed a little more in depth cleaning. The windows were dirty and dusty and a few other things, but we loved it. The bed was super comfy! BAR/BREAKFAST AT THE SOCIAL CLUB: the drinks as all drinks and food in Miami are outrageously priced, but all very good! Overall, our stay was OUTSTANDING! The location was awesome - close to Lincoln and Ocean Drive. The greatest perk, there is a Mexican restaurant directly across the street from the hotel. ;) read more

Stayed here for a weekend with some friends. The main plus to this hotel is location, only 1 block from Lincoln Road and you can access the beach right behind the hotel. The pool area is nice, but the entire holiday weekend I was there, no one was using the Cabanas, looked like they aren't used very often. I don't like surprises with hotels. First surprise, there's an extra "resort fee" when you check in ($20 per day). Not a big deal, but you don't have a choice. It includes free coffee in the morning and a beach chair. The rooms are small and outdated - this is what I really don't like. If I"m paying that much for a hotel, I expect the room to at least feel clean and not be so tiny! I asked them to replace the towels right away because they didn't look clean, probably been washing the same towels since 1999! The cleaning staff will knock on your door early in the morning if you forget to put the do not disturb sign up. This happened on checkout day... we were already confirmed for late check-out, why you trying to wake me up! I really liked the location, but I would search for more modern hotels for a similar price. read more

I have nothing bad to say about this hotel, nothing. We stayed in a beachfront king room. Not the biggest room I have ever stayed in by any stretch, but a really nice room with a great view and very close to a stairway that will get you to the pool fast. Great AC in the room, very comfortable, really good housekeeping and room service (breakfast). The staff here is more than just "on point", they are exceptional in every way. Outstanding service was received at every possible opportunity. Poolside service was no exception. A Cabana was easy to reserve at the front desk, extremely comfortable and great, great service. It made for the most relaxing day I can recall having in years, and I do not say that lightly. Super easy beach access with great service (once again) at the beach, including food and beverage. My wife did a yoga session at the beach (free) that she reports was simply outstanding. Easy walking distance from pretty much any service you want. Valet service was fast and friendly. I try to remember names, but I was so relaxed and having so much fun that I have forgotten a few of course.... but big kudos to Jim, Gladys, Camilla, Chase, Kate and Daniella. Thanks for making our trip a special and memorable one. read more

UPDATE on my previous review: the hotel did comp us to try to make up for this and the owner of the spa did reach out to us to remediate the situation. We will definitely be back to the Kimpton Surfcomber-- just probably won't use their specific spa set up read more

Love staying at the surfcomber!! It was my second time just recently and I will be sure to go back. Love the location, pool is awesome and restaurant is great too! Rooms are small but clean - love the coffee in the morning and cocktail hour! read more

I am in love with this hotel. I want to go back to Miami ASAP and stay here again. From the moment you walk in, each member of the staff is friendly and accommodating. Decor in the lobby is nice, and it's open and spacious. Take advantage of the wine hour every day! There's also complimentary coffee each morning. Play a giant game of jenga, then lounge by the pool or head out to the beach. Shoutout to the DJ, by the way! Another shoutout to the pool staff who moved chairs across the pool area, set up umbrellas, and laid out towels for us... all with a smile! :) You can't beat the amazing hospitality, prime location, and overall good feel of this hotel. STAY HERE! read more

Kimpton Surfcomber Hotel - Hotels Near Me - Miami Beach, Florida

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We loved our stay. Bruno and Fernando were excellent with service around the resort/pool. We'd love to come back!

We're staying at the Kimpton Surfcomber and it's wonderful. It's our first trip to Miami and we're celebrating our 2nd wedding anniversary. When we arrived at our room the hotel had arranged a free bottle of champagne and Brad even set us up with complementary glasses of champagne at check-in! Staff are all very friendly and welcoming and seem happy to be there! Hotel has a great modern eclectic vibe. Decor in the lobby, grounds, and in the room is a little funky and fun. We were upgraded to a ocean view king and it's bright, airy, and just enough space. Rooms aren't huge but I wouldn't say it's tight either. Space is used efficiently and the hotel location is perfect - right on the beach, short walk to South beach and tons of restaurants and shopping. There are also a number of amenities as part of the $20 daily resort fee like a wine hour from 5-6pm, tea and coffee until 10am, afternoon iced tea and lemonade, complementary beach cruiser bike rentals, sunscreen at the pool, beach chairs on the beach (but the umbrella will cost you an extra $19 so politely decline if you don't need it!), and a calendar of other free and fun activities. Needless to say I've taken advantage of all of these during our stay. Sunday's at 6 they have a complementary mixology class at the bar. Leslie was so knowledgeable and taught me everything around using fresh herbs in cocktails (muddling, infusing, garnishing) while making me four cocktails to try! LOVE it! Wifi is free if you join the Kimpton Karma rewards program (which is also free) and they gave me a $10 free mini bar or bar credit. Score! Valet parking is $40 although you could try and find a cheaper spot in the surrounding blocks. We arrived on a Sunday afternoon and the $16 for 24-hour lot on 16th and Collins was full and with all the traffic we ended up negotiating a 3-day rate in a back lot for $80. Not amazing but not too bad either. There are options! If you're a AAA member I'd also check out their specials. We're on our way to Peru so are staying Sun - Wed and got 30% off room rates through the Kimpton website. Extremely pleased with the hotel and our experience so far and would return again! read more

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One of the best hotels I have stayed in all year! The Surfcomber has a terrific South Beach location on Collins Ave and everything about the stay was memorable and wonderful including the service. First of all, the pool area is gorgeous! The size of the pool is large and is has ample seating and umbrellas. There are pool concierges and wait staff to take care of your every need. The glorious beach is just beyond the pool, about a 3-5 min walk to get down to the water's edge (if you don't get distracted by topless sunbathers along the way, that is!) Rooms are modest and many have a limited garden view but this is one of those hotels where your room amenities / view / size matter much less than the overall greatness of the hotel. We can't wait to come back for a longer stay! read more

Kimpton Surfcomber Hotel - View from pool deck back at hotel - Hotels Near Me - Miami Beach, Florida

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The good: the staff here is mostly amazing. Andrea was particularly awesome and even checked up on our room to make sure we were happy. The pool here is less crowded than most hotels near the beach. The hotel was fine with us removing the items from the fridge so we could use it as a mini fridge for leftovers. The bar area in the lobby was very cozy and cool. The bad: the noise, for me, was intolerable. At first we stayed in a room close to the Main Street, and it sounded as though there was no window at all. It was so noisy I started to panic so we switched rooms. The other room was better but in the morning there's really loud music playing from another hotel AND Surfcomber. They play music loudly near the pool and near the walkway TO the pool. The rooms are pretty cramped, especially the bathroom. It's impossible for two people to be in the bathroom at once. So no duel-teeth-brushing... Overall it's a decent hotel but if you're actually staying there for some good rest and some peace and quiet... it will disappoint. If you're going for some quality service and beach access and a nice pool to tan by... it's not bad. read more

The hotel has a very friendly laid-back atmosphere. We checked in super early and the front desk associate was so friendly and let us have an early check in which was so awesome. The lobby was clean and nicely decorated. They have tea and coffee available for all guests in the morning. They also provide bikes for the guest to use from sun up to sun down. The elevator is pretty small, max occupancy is 6 people but with suitcases I would say 3. The rooms are pretty small. The bathroom is the tiniest I've ever seen or been in. There's barely any space to get dressed or undressed. No soap holder either. The pool area was just okay. I wish the pool was a bit fancier but I guess the fact that the beach is right down the path is forgivable. However, there are fun decors all around the pool area for the guest to enjoy. Overall we enjoyed our stay here, it was clean and pleasant and right next to the beach. The Social Club that is downstairs of the hotel has pretty good happy hour too $5 cocktails. read more

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Honestly, if I could have left less stars, i absolutely would have. Let me paint you a picture of this poor excuse for hospitality..... We arrive a little late in the evening, after 8:30pm. The valet takes our car. He helps us get our luggage out, puts it on the curb, pushes the luggage cart towards us, and wished us on our merry way. No help loading cart and no help bringing it up. The front desk employee then proceeds to tell us the room we reserved over a week ago is not available due to the cleaning lady just not having any time to well, clean it. They give us a room that resembles that of a dungeon that you would find John snow from game of thrones trapped in during some sort of capture. Terrible would be an understatement. On the bright side, the tub for the shower would clog up so heavily that it doubled for some sort of personal room pool, so we were able to at least enjoy that. Due to this inconvenience , they offer to waive the resort fee, I accept. He also promised an upgraded room the next day, this I also accepted with open arms. Unfortunately, neither promise was kept. The next day I received a call saying no other room was available and that we were banned to the dungeon for all of eternity. Upon departure, we called for the bell hop to bring up the luggage cart about 10 minutes before we were ready to leave. By minute 35 and 2 front desk calls later, we realized no cart was being sent and proceeded to carry everything down ourselves. It was ok though, I had a 7 year old to carry all the heavy stuff. When checking out, they charged me twice for the resort fee instead of the promised one time and when confronted about this there was no record of said promise so nothing could be done. Valet then took an hour longer than the half an hour early notice we gave via the room phone. Their luggage holding area is a corner of the room with everyone's bags with different marked tags that anyone can just grab a random bag from and walk away. Valet finally brought our car and about a hour after we left we found 2 small dents on our door. We called them immediately and everything was denied and we were instructed that we have no proof to follow this accusation. To top it off, we had a close friend who booked us this room and put his card down to do so. Even after giving them my card and specific instructions to place all charges on it, they charged not only mine but his as well. All in all, I recommend this hotel to anyone who wants to have potentially stay at what I would call the worst nights sleep in all of Miami. Book at your own risk!! read more

This place is laughably bad. We stayed 3 nights and they did not clean our room once and not even after we asked concierge and they said of course right away. Pool and amenities are convenient as it's right across from the beach along with all the other hotels. Beach umbrella, towels and pool towels are available. Gym is not bad considering how small it is. Running along the beach is also pretty nice. Food at the hotel is ok but salty. They also add 19% gratuity to everything. Valet overnight is $50 everyday. Hm what else. It's all pretty disorganized minus a few well intentioned staff. had to request the crib twice but at least that made it to the room eventually. They have free beach bum sunblock at the pool which is neat. We still had a good time because we refuse to allow someone else's incompetence to affect our vacation but it certainly wasn't because of this hotel. ended up cancelling the rest of our stay moving to another hotel for the other half of our vacation. sad because the other kimpton properties we've been to have all been positive experiences. this one has the most substandard service i've ever experienced at a hotel. read more

I love this hotel! The service is impeccable especially from Dale at the restaurant. He was able to provide very good suggestions and extremely attentive. The food at the restaurant is excellent as well. In the evening we had some appies: - burratta heirloom tomatoe salas - fall off the bone ribs - lamb empanadas - pork belly tacos For breakfast, we had the breakfast sandwich and make it yourself omelette, beware the portions are huge. All in all it was great! We had the bottomless mimosas for $25, so worth it. Drank from 10 am - 3 pm and they just kept filling the glass. By the time we got to the beach we were really happy! Beach access has full service, beds, towels and umbrellas. You can order food and drink well. The people that work here are great! Definitely coming back here for my next trip! read more

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First time in Miami, wife wants to go to SouthBeach, you let her choose where to stay.....she picks Kimpton Surfcomber Hotel, I say ok, we win! Having the word "surf" in it I was already liking the place. The hotel is overall a very cool place. The staff was veryyyy friendly and even ran to get me a fork at 1:30 in the morning. The look of the lobby area is very cool, large and clean. There's a restaurant to the left of the lobby which we unfortunately did not try. Thy have a small business center across from the front desk as well. The rooms are very clean and offer all your basic hotel amenities. There is a honor bar in the room with snacks and waters from "FRED." Never heard of them before but the bottles were cool. The bathrooms are large. The only negative for out bathroom was there is no counter space to put stuff on. Not sure if other rooms are like this but that's my only negative. The pool area is located in the rear of the hotel and has access to the beach. It's open 24hrs and is heated. They offer cabanas for rent and have a bar. They also have lawn games which I found to be very fun, except in the burning humid sun. Ha. The hotel offers a wine hour from 4-5pm which we took advantage of and is a nice little treat. They have bicycles that you can use and they are free. All you have to do is leave a ID at the front desk and sign a waiver. As for the price we booked through Orbitz so it wasn't to hard on the wallet. At least you get some Orbitz points. Overall I would recommend this place to anyone and would for sure stay here again. Check it out and let me know what you think. Cheers. read more

The Surfcomber Miami Beach is perfectly situated ocean front on CollinsAve. and within walking distance of most things Miami Beach. It used to be the Double Tree but rest assured it is all Kimpton now. The lobby is modern, chic and welcoming with beautiful driftwood planks, burlap poufs and comfortable loungers and sofas. Just off the lobby is Social Club the hotel's restaurant. The valet is fast and efficient and genuinely hospitable. The reception is hard to miss and is just as you enter. It seems to be the policy not to keep anyone waiting and staff will magically emerge to ensure check-in and questions are addressed quickly. There is a $20 resort fee. This takes care of all the towel service as well as two set up ocean-side chairs. Luz is awesome at the front desk as is Nick in operations who really takes care of customers needs. I stayed in two rooms during my stay. The first was room 208. This is a double room with a view over Collins Ave. This is a small-ish room, facing the front of the hotel with windows that cannot open on to a terrace. This room is noisy. The windows need to be upgraded to block this out - there are restaurants that go on to the wee hours with music as well as the Miami revelers that are having an awesome time on the street. I had to request robes as these had not been initially supplied in the room. The bathroom is also quite small, so while the room does have two beds - it really is a room that can realistically accommodate only 2 people. Each morning there is complimentary coffee, tea and iced coffee in the lobby. It was national doughnut day while I was there and there were wonderful doughnuts along with the coffee that morning. The pool is beautiful with chill music through out the day. It has plenty of umbrellas and food service. Marcus took great care of the pool area ensuring plenty of towels and wonderful fruit water. There is a super cool fountain as you enter the pool and a waterfall in the pool that is fun to sit under. There are plenty of chairs for guests though this is low season so this may different during busier times. There is also a nice beach path that runs for miles and is great for running or walking. On the second level over the pool there are cool tropical vibe cabanas, staff is super hospitable with a high level of customer service ensuring you have plenty of what ever you need. Think about grabbing a beach cabana - it is a wonderful way to pass the day away just watching the ocean, swimming and sleeping in your own shaded oasis. Vinnie on the beach was very helpful in making the day very special. The next room I stayed in was 282. It has its own patio and overlooks the pool and ocean. This is a king room with a much larger bathroom and a patio with two loungers and two chairs as well as privacy landscaping. Lovely room that has a ton of privacy while allowing you to soak up sun and see all the action in the pool. There is a pool party on Sat from 1pm to 8pm with some great DJ sounds. The Surfcomber is a wonderful spot for singles and families with awesome water activities and an ocean just a few steps away with staff who are truly dedicated to ensuring a memorable stay. read more

Kimpton Surfcomber Hotel - Surf Comber Miami....amazing beach view! - Hotels Near Me - Miami Beach, Florida