I recently had a surprise event and found myself in need of last-minute hair. The goal:…read more"effortlessly" (cough, cough) sexy beach waves on 24 hours notice for under fitty smacks. I'm cray, right? Can't be done you say. Oh how wrong you would be. Turns out Anna at Halo had time, skillz and style on tap. I walked into the cute, clean, airy shop and was immediately proffered a glass of lemon water, while asked intelligent questions about my hair plan. She then styled it exactly like the photo I'd shown her in short order. She even threw in a random fishtail-braiding tutorial just because I asked! In short--I came, I got fluffed, and I left feeling like Heidi Klum at a Victoria's Secret shoot one hour later, all for fifty bucks plus tip. Someone get this girl a mimosa!

I really need hair washing and blow dry for several weeks after shoulder surgery. Given I can't…read moredrive now I had to find a place locally. The three stylists I saw were very nice and capable. Unfortunately the desk attendants/phone answerers put me on hold for over 10 minutes. When I called back they said they were busy. Understandable. No apologies. They didn't have an appt. when I could come. I have since called several times and left multiple messages without returned calls. I'm not into conspiracy but feels like this company is ghosting me for some reason. Seems more of an attitude, a lack of kindness or caring. I really just needed some help during a trying time. I prefer to support local businesses when I can but kindness and professionalism are even more important to me. I cannot recommend this business.

I used to be a frequent guest of the Santana Row DryBar--when it closed, I switched to Los Gatos…read more Always a great blowout! I have naturally curly hair; and when I don't have the time (or will) to do my own hair--I hit up DryBar! Great staff, good location, easy parking. Then I go down the street for lunch at the new Whole Foods!

I was very excited to come here and get my first blowout for a wedding I was going to. I asked my…read morelady if she could give me big bouncy curls, watched videos of what to ask for, even paid the 15$ extra for the pins so I could make sure they would stay nice and upright for the wedding time. Total cost was around 90$ and I was in the chair for much longer than I was originally told but that was fine. Really upsetting I left with the pins in/left them in for 4 hours which the ladies told me was okay to do. Got the my destination and took out the pins. My hair was flat and frizzy. Really upsetting to pay the extra and not even have a bounce to my hair. I could've just straightened my hair at home if I wanted that. Now it's been 3 weeks to which I called and was told I'd get a call back in 5 mins or so when the manger was in. (I didn't) so I called back the next day and was told I had to wait for a manger to call me back, I've never received a phone call. What's really annoying is both times I called the receptionist thought she put me on hold and didn't so I sat at the phone and I listened to her talk to whoever she was about my situation both annoyed with me I guess? But talking negative about a customer in front of me was crazy. I've never asked for a refund for service but being $90 and my hair was completely straight and I have pictures with time stamps because I was so excited for the appointment and I was keeping everyone I knew up-to-date on the progress and the way I was treated and ignored left me super bummed. Sucks this had to be my first time getting a blow out and here I would not recommend.

Angelina did my hair beautifully!!!! 10 stars for her. Awesome job Angelina!!!…read moreAngelina was the best out of all really good customer service!!! I will request her again!!!! If I can!!!

This is the second time I've booked with Drybar Palo Alto Stanford Shopping Center, and…read moreunfortunately it will be my last. On both occasions, there were issues with my appointment. The first time, there was confusion finding my booking, which caused delays. Today, it happened again. I was told there was a problem with their system, and instead of finding a solution, my appointment was simply canceled because they no longer had time to perform the service. What is particularly frustrating is the double standard. Customers are charged a $25 cancellation fee if they cancel, but when the salon cancels on a customer due to its own internal issues, all you get is a quick "sorry." There was very little effort made to resolve the situation, offer an alternative, or accommodate me in any meaningful way. To make matters worse, getting someone on the phone is nearly impossible, as calls often go unanswered. After two disappointing experiences, I no longer have confidence in this location's scheduling and customer service. I will be taking my myself elsewhere and would not recommend this location to anyone who values reliability and customer care.

Listen up! Yasuko is hands down the best hair artist in the Bay Area. She specializes in color,…read moreJapanese Straightening, and cutting style learned from Japanese hairstylists. She is the first and only person I trust with my luscious locks. Yasuko is sweet, talented, and will understand your beauty needs. She is located inside Salon Republic; her space is super elegant, relaxing, lush, and very pretty too! A side note, I loooooove getting to see her sweet pomeranian name Yuzu, such an added bonus! Anyway back to hair, my hair feels so beautiful and luscious I highly recommend her!

I've been going to Yasuko for years now since moving out of San Francisco, and she is hands down…read moreone of the best hairstylists I've ever had. I typically get a double process done, and she nails my ash blonde every single time and it grows out beautifully. In the past, I've also experimented with fun colors like pink, green, and purple, and Yasuko made each shade vibrant and perfectly customized. She really understands color and I trust her creative process. One of my favorite services is her scalp treatment, especially during the colder months. It's super soothing and leaves my scalp and hair feeling refreshed and healthy. She also carries Milbon hair products, which I now can't live without. I always stock up on the scalp shampoo, treatment, and serum (they've become part of my hair care routine). Bonus: her adorable Pomeranian, Yuzu, is the cutest little welcome committee. Highly recommend Yasuko if you're looking for professional, Japanese personalized hair care in a chill and welcoming environment.

They were able to fit me in last minute and I'm so thankful! Sierra was the kindest person ever and…read morei love the way she styled my hair! I will most definitely be back. Thank you!

My stylist did a wonderful job! I made the appointment early and then called the day beforehand to…read moresee if my mother in law could be styled as well. They added her right in. Thank you!

I have been going to Brush and Blow for a few years now and LOVE everyone. Danielle, Bri and…read moreJasmine are my go to stylists as they know my hair and I can be in and out in about 45 minutes!

Brie styled my hair the other day and I fell in love with it, she was very professional, and I had…read morethe best experiment in such a cozy environment. highly recommend :)

I was trying to find a salon in the city that would actually pick up the phone and let me book an…read moreappointment for a Sunday morning -- not as easy as it sounds. Thankfully, Blowology Dry Bar and Spa came through! I needed a slicked-back bun for an event, and my stylist, Ali, was awesome. He told me it was his first time doing that kind of updo, but honestly, you wouldn't have known. He took his time, made sure it wasn't too tight (huge win for my scalp), and the end result looked great. He even gave me a discount since it was his first time doing a bun for a customer. which I thought was super thoughtful. I also thought the ambiance of the salon was super cozy and brought all the vintage vibes!

I was really excited to have my hair blown out. While my stylist was friendly the curls didn't last…read moreone night, definitely not 3 days. They immediately fell out after leaving the salon which led me to believe they were not properly set, I've never had problems holding curl before. For 120 dollars I expected more than a few hours of my hair looking nice. I had Rachel. Again nice person, but not a great experience.

May 6, wednesday I had my BLO dry appointment for 1230pm,- I get there both owners were there…read more Unbelieve Marissa & Helen! Jack box I told both of them. Being 66 years old a Senior is big. Its not as easy however once you get to Blo, the entire staff starting with owner's. Make you feel like fabulous 40! THE numerous amount of attention. The front desk says Shay will be doing your appointment. Can't be late due it was busy. Shay was Spectacular upbeat fun loving. As you sit in your getting a blow dry. Sophia &Rose either or come to you here is a glass of champagne w slash of OJ. The atmosphere is above &beyond state of the art. Classy when done. The Make up bar is available. The owner's & Shay the entire staff when done. Take a picture give me the feeling. Tell me I don't look 66- Shay already put hair spray on me. However I wasxleaving the wind was getting crazy. I ask them could I get so more hair spray of course Ms. Karen. As I was leaving all of them said Bye have anazingvtime in West Hollywood with your kids. Happy Mother's day. This is the place to goto being a senior.@66! Can be a challenge. When you leave BLO @66 I felt 46 like a celebrity! A Queen I would highly recommend Make an appointment stop by get a BLO dry. I came in Debbie downer. Left there feeling a Queen classy my hair was amazing.! Both owners /Then entire staff truly by far are Spectacular!

My appointment was scheduled for 10:15 AM and didn't finish until 12:00 PM, even though it was…read moresupposed to take only 1 hour and 15 minutes. Before starting, I clearly explained to Chris that with my hair texture, blow drying alone would not be sufficient and that a flat iron was necessary. Despite this, he disregarded my concern and only blow dried my hair. On top of that, he left midway through the appointment to get something to eat, which was very unprofessional. Thankfully, Sam stepped in to help. She straightened my roots and curled my hair, and she did a great job fixing what she could. However, since the rest of my hair was never properly flat ironed, it became curly and frizzy again shortly after I arrived at my event. Overall, this was a very disappointing experience. Long story short, Marissa reached out to me, saying the manager keilani will reach out to me and make it right, never heard from anyone and when I attempted to reach out crickets.

For the past four years I've been going to get my hair done at Sweetroots Blow Bar for all of my…read morehairs needs. Not only am I able to receive good services on hair quality and health. I am now also able to get root touch ups and hair trims as needed by my hair stylist Jeannine. She takes really good care of my hair and always gives me good product suggestions and tips on how to maintain healthy natural hair. I've received many compliments on my hair and suggest this blow bar to everyone who ask's me where I go to get my hair done! I have always felt very shy and insecure about my hair quality because it is very thick and coursed, ever since coming to this blow bar I have continuously seen my hair flourish. I also feel very confident on how I wear my natural hair. Blow Bar is also very welcoming and inviting. The music that is played in the salon is calming, everyone is friendly, and refreshments are even offered!

If you seek a service-oriented, human approach to lateness or valid last-minute cancellations, this…read moreis definitely not the place for you. I booked an appointment online around 12pm for a same-day 2:30pm-3:30pm blowout appointment, hoping to make it work on a hectic day. Sweetroots has a 24-hour cancellation policy, yes, but they also have a 10-minute "grace" period policy so that if you are over 10 minutes late, you forfeit your appointment entirely but still pay for it in full. That seems insane especially in a situation where I, the client, was 15 minutes late (after calling ahead to give a heads up) and where I'd already shared that I was happy to get whatever she (the stylist) could manage within the allotted appointment time. She said that she wouldn't be able to do the full service because she had an appointment immediately after mine, which was fine and made sense. But then instead of trying to find a workable solution to the time constraint, she lectured me about the grace period policy, gave a 5-minute wash and a 5-minute bangs blowout, then stood silently at the front of the salon waiting for me to pay, all by 3:07pm. Why did she stop blowdrying at 3:07pm, you may ask, when I'd booked an appointment until 3:30pm? I'm honestly not sure, even after asking her this question. Based on her response though, it seems that her logic was: 1) I'd already forfeited my appointment by being an extra 5 minutes late so 2) she was doing me a favor by doing any styling work at all. I suppose if she were following the policy exactly, she would take $60 for zero services rendered even when there are 45 minutes left in the appointment. Nothing about her tone or attitude felt welcoming or understanding. I find it confusing when someone in a client services job shows such little care, flexibility, or good faith when interacting with a customer. Anyway, while I regret booking this appointment, I went, I paid, and I will absolutely never return.

Really happy with my haircut at Essence Salon with Yessenia!…read more Booked a haircut appointment with Yessenia through the website for a Tuesday afternoon. I asked for a rounded haircut with lots of layers and face-framing pieces and I showed her my inspo photos as well. She first washed my hair and then got started on the cut. Yessenia did an amazing job! She was friendly and professional and gave me exactly what I requested. I wasn't sure whether to go with lighter or heavier curtain bangs/face-framing pieces, and she knew exactly what would suit me when she suggested sticking with lighter face framing. She also somehow managed to style my frizzy Indian hair perfectly without using much tension on the brush, which was shocking to me. Overall, I had a very positive experience with Yessenia and Essence Salon and will definitely be returning!

I've been on the hunt for a new hair stylist, and Grace is truly that girl! From the start, she…read morelistened carefully to every detail I shared and took the time to go through my inspiration photos with me, making sure we were on the same page before she even picked up the scissors. I originally booked this appointment last minute after another stylist canceled on me the day before a trip - and honestly, I'm so grateful that happened, because I would've never found Grace otherwise. Sometimes things really do work out the way they're supposed to. She absolutely killed my haircut. I have curly/wavy, thick hair, and she knew exactly how to work with it - something that's hard to find. The shape, the movement, everything came out better than I imagined. Also, the vibe was amazing - super welcoming, relaxed, and just overall such a great energy the entire appointment. Grace is also genuinely so sweet, which made the whole experience even better. Safe to say Grace is officially stuck with me as a client. Highly recommend her if you're looking for someone who really knows what they're doing, actually listens, and creates an amazing overall experience.