I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

Great, quick, service, exactly as quoted. I literally pulled in, and 20 minutes later I was on my…read moreway.

They did my job really quickly with transparent pricing and I didn't feel pressured at all like at…read moreother auto places! Will be coming back for my tires soon!

Honesty, integrity and great service!…read more We thought we had a pretty bad gouge out of our plastic bumper. It looked to us like something had dug out a deep scratch. We hoped maybe they could fill it in and paint it over to at least make it look ok. Great service: they gave me an appointment time, and Derek was standing with me looking at the car within 5 minutes of my arrival. Honesty & integrity: he said "let me get the paint off to see how bad it is". He came back with a solution, rubbed the spot, and it wasn't a gouge at all. It was gone. I offered to pay him for the clean up (feeling a little silly to be honest) but he said no problem! If something really happens to the car I'll be back there for sure, and I recommend it for anything you need.

Absolutely awful customer service. I regret taking my car there to be fixed. I called to check the…read morestatus of my car and was yelled at and told not to call unless my assigned adjuster called me.

Excellent service. I needed protection for my catalytic converter. Gary hooked me up in an hour…read morewith a Cat Solution (Gary was featured on the news for this solution). Could not be happier!

I recently brought my 2017 Porsche Cayenne to Autohaus on Lincoln Avenue after first taking it to…read morethe Porsche dealership. The difference in both pricing and customer service was remarkable. The dealership charged me $550 for an oil change, while Autohaus would have performed the same service for approximately $250. I also had my front and rear brakes replaced, along with an alignment, and saved well over $2,000 compared to the dealership's estimate. Gary and his team of highly skilled technicians did an outstanding job. Their expertise, honesty, attention to detail, and fair pricing are exactly what you hope to find when servicing a high-end foreign vehicle. The work was completed professionally, on time, and with excellent communication throughout the process. It is refreshing to find an independent shop that delivers dealership-quality service at a fraction of the cost. I trust Autohaus completely with my Porsche and would highly recommend them to anyone looking for exceptional service on European luxury vehicles. Five stars are not enough. Thank you, Gary and the entire Autohaus team, for a truly outstanding experience!

Great friendly service, and very trustworthy…read more Reasonable prices. I highly recommend this place!

We love Grace automotive. They are always helpful and friendly. We trust their opinion and they do…read morequality work every time at a reasonable cost.

I had an outstanding experience at Logan Square Auto Repair! Even without an appointment, I was…read morewelcomed warmly and treated like a long-time valued client from the moment I walked in. What really stood out was the confidence I felt knowing my vehicle was in trustworthy hands. The professionalism and expertise of the staff put me completely at ease, and I never once doubted that my car would be taken care of properly. I'm thrilled to have discovered this neighborhood gem so close to home. Finding a local business that combines expert automotive service with exceptional customer care is rare. Whether you have an appointment or need immediate assistance, I highly recommend Logan Square Auto Repair. You've earned a loyal customer - I'll definitely be back and will be recommending you to everyone in the neighborhood!

On Wednesday, May 12, 2026 I reached out to Logan Square Auto Repair to get a "free estimate" on my…read more2019 Lincoln MKC to replace the rear trailing arms. I provided them with the information requested and was sent a text with the estimate. I then asked about the Costco 15% voucher and a time to bring the car in for repair. Their responds was I needed to bring the car in to the shop for a physical inspection to provide an accurate estimate. I brought the car to you on Friday May 14, 2026 asking for the estimate on the trailing arms and inquired about the dash board lights. They asked for 2 hours of time to prepare this. I received the estimate for the repairs along with an inspection report and quotes for 17 other "issues", I did not request an inspection of any kind. When I return to retrieve the car and finalize the repairs I ask a couple of question, first will they honor the Costco voucher and timing to have the repairs completed. Here are my challenges with the transaction, I had temporary access to these estimates and was locked out once I paid the fee of $81.00 ($77.,25 actual debit transition), your website states a free estimate but you charged me and then restricted my access. The garage has a deal with Costco to take 15% off the total bill but when asked I was told you would take 10% on part and 15% on labor. The texted estimate was $1610.00 prior to me asking about the Costco discount and the realtime estimate was $1750 as I recalling only being able to view it prior to lockout. Most concerning was your raid silent when I called to follow up on Saturday as requested by you, I called around 8:30 AM , followed up with a text at around 11 AM and another at 2:15 PM and as on this email there has been no response. The work has been completed by another garage and its is worth pointing out in this review it was completed at a cost of 1/2 what Logan Square Garage was going to charge me. AVOID THIS PLACE AT ALL COST, it is a money grab.

First time using here after reading glowing reviews. My 2018 Nissan Maxima needed an oil change and…read morerecharge on my AC.. The work was completed efficiently and in a very reasonable time frame. Final cost was well below several quotes. I recently moved to this area and will have Norm's complete any future repair and maintenance needs, very pleased and satisfied.

Neighborhood gem! Outstanding, reliable, highly skilled mechanic charging very reasonable prices…read morefor exceptional service. The engine noise on my Lexus hybrid was quickly identified and rectified by Joe and his team - it was a water pump issue. Highly recommended. Thank you!

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

Professional, communicative, fast and reasonably priced. Exactly what you need when getting car…read morerepairs. 10/10 would recommend.

02/16/26 - I've been coming to Express Auto Body & Repair since I took a chance & came here around…read more2017. It's amazing when you have a shop like this that is 1 mile from my home & they do both excellent body & mechanical work. Express is located on Elston Ave right across the street from Mariano's & 1 door east of the DMV. I've come to know most of the people in the office as well as the people doing the body & mechanical work. They do solid work at a competitive price. I've lived in this area for over 25 years & to locate a shop that does excellent work so close to home is awesome. For the most part they have been very responsive to my needs both for body & mechanical work. I have recommended a number of my family & friends as the quality of work is unquestionable. For me I appreciate the quick response & turn around time for a most of the time a reasonable price. This is a family run business that does excellent work. Give them a try you won't be disappointed. Today 02/16/26 I needed an oil change called them brought the car in. I was in & out in about 30 minutes.

I've had a positive experience every time I've visited Express Auto Body & Repair shop, most…read morerecently in February 2026. From the moment you walk in, you're greeted with a smile and a genuine willingness to help. The team is respectful and consistently provides superior customer service. What truly stands out is their honesty, something that's unfortunately not as common as it should be these days. They take the time to explain what's needed, never try to upsell unnecessary work, and genuinely put the customer first. It's refreshing to find a shop you can trust. Highly recommend!

I called around and there was a two day wait for everywhere I called. I was hesitant to get my…read morebrakes done here but after calling around, Raul's shop was the most inexpensive with a high rating. I was seen within 10 minutes and my car was done within 2hours. New brakes and rotors. So far I don't have any complaints.

I paid to get my vehicle towed to this shop and after 48hts of having it I contacted the OWNER for…read morean update and was told there was "no power," which was already something I knew because I had experienced the problem myself. I later asked for clarification because I was concerned about whether the original problem had actually been diagnosed. During that conversation, I was told that the body computer/module was not responding and that this was something different from what was happening when I brought the car in. When I tried to explain that I simply wanted to understand what was wrong with my vehicle and whether he was confident in diagnosing and repairing the electrical issue, he became upset and told me that my questions were making him uncomfortable. He then told me he would have my vehicle ready at 8:00 AM and ended the phone call. A better mechanic PAID for my car to be towed to his shop at 8 am the next day. As a customer, I don't think it is unreasonable to ask a mechanic what they diagnosed, what caused the problem, what repair is being recommended, and whether they are equipped to perform that repair. I was not trying to argue or disrespect anyone. I was trying to make an informed decision about my own vehicle. My biggest concern throughout this experience has been the lack of clear communication and explanation regarding the diagnosis. I would have appreciated straightforward answers instead of feeling like my questions were being treated as a problem. I am leaving this review based on my personal experience and the communication I received during this repair. WOULD NOT RECOMMEND ‼