Julian has always been a pleasure to work with. He is always very attentive, and his pleasant…read moredemeanor makes all interactions enjoyable.

A friend had his locker broken into. Clearly this is not a safe facility to store things.read more

Wesley the property manager at this location is awesome. We feel comfortable leaving our stuff here…read morefor a while with him at the helm. Please note! There are no overhead lights in the units here, if that's a deal breaker for you. We found the light from the hall sufficient. Not all Public Storage places are created equal, but we are happy with this one.

The place is conveniently located for me, and the people working there seemed reasonable, though…read moreoften there was no one in the office. BUT THE FACILITY ITSELF WAS SHOCKINGLY BAD FOR THE PRICE. No climate control at all, freezing in winter and very hot in summer. Moths got into some rugs and hangings stored there, and I had to throw them away. A trunk with clothing in it, as well as boxes of books and papers were very musty smelling, the items in the trunk so bad they too had to be thrown out. All this for a small (5x5) unit which started out a few years ago at $108 a month but had been $259/mo. for quite a while by the time I vacated it. Glad to be out of there!

My father in law used these guys, and I accompanied him on numerous visits. These guys are friendly…read moreand professional, and they offer decent storage for a fair price. I'd definitely recommend them.

I previously used this mailbox company about five years ago. After becoming familiar with one of…read morethe employees and mentioning what I did for work, I began experiencing packages going missing. At the time, I stopped using the service because I no longer felt comfortable trusting them with my mail. Recently, I needed a mailbox again for a new business. When I signed up, that employee was no longer there, and everything went smoothly for the first few months. However, after I started leaving USPS outgoing packages for pickup, packages once again went missing. I later realized the same employee still worked there and remembered me. Based on my experiences, I no longer trust this business with outgoing packages or sensitive deliveries, and I ultimately closed my mailbox account. I would strongly recommend using caution if you plan to leave packages in their outgoing mail area. What I found especially unprofessional was that when I went in to report the issue and asked for the owner's contact information so they could review the security cameras and investigate when the packages were dropped off, I was told they would not provide the owner's contact information.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.

I am shocked. I had…read morestored my car there for years when I go on a trip except during covid. I tried to contact them during Labor Day- not realizing it was their holiday. I got a text back saying they had space. I spoke with Dan yesterday - they had space. We firmed it up today... and 30 min later I got a call that they overbooked and dont have space for my car. I am trying to understand- I do not know if my needing just 17 days was the problem or if they didnt check when they said they had space. I always feel bad when business relationships turn out so. I am leaving it as a 3 for an average- I had such delightful positive interactions in past.

Not the cheapest place but they make storing a trailer super easy. I just call when I'm 10 minutes…read moreaway and my trailer is always ready when I arrive in a super to easy access area. Dropping off is even easier, I just call a couple minutes out and the gate is open when I arrive. I just drive in, disconnect and drive off. They are also super responsive to calls and emails. If you need a close by location without any weird contracts with straight shooters, this is your place!

Had a great time with this location. Great service,…read moreespecially when I forgot my access code. thanks!

!!!!! USE THIS PLACE AT YOUR OWN RISK !!!!! Would give Zero stars if it was an option…read more Lock wouldn't open/broken when we came by to grab our daughters stuff to mover her back into UW the Sat before Labor Day. Their locksmith wasn't available until Tuesday but since we were in town and our month was up we needed to get her things out and into her place. We had to hire our own and pay out of pocket to get to our stuff. Find a Storage place that provides locks that work or will fix asap if you can't get in.

Julia is absolutely awesome. She is super responsive and very friendly. She always goes out of her…read moreway to be accommodating.

They have great communication and they have been extremely accommodating throughout this whole…read moreprocess! I would highly recommend!

Clean space and bathroom, staff is friendly. It's convenient that it stays open later than most…read moreplaces in Seattle although the office closes around 4.

Great value and easy to get set up with Marvin!! Close to Seattle U and just the right amount of…read morespace we needed. Month to month billing works great for college students!

Around midnight the night before my boyfriend and I moved his best friend completely bailed on us…read moreto help us with out move. We already had the u-haul reserved and we had no idea what to do. I started googling "moving app" and bellhops was the first to pop up. OMG. LIFESAVERS. They were immediately in contact with me, and told me it was going to be tough on such late notice but they were there working hard to find someone. It was stressful, but they called me an hour before the time scheduled and said they had 2 guys for me! The price is well worth it and these people really know what they are doing. Our big studio took about 2 hours to load into the small uhaul and about 45 mins to unload at our new place. They moved all of the big furniture and didn't leave a scratch on anything! I have recommended this service to all my friends and co workers because it is more than worth it! Thanks for finding me great movers in less than 24 hrs and being so professional and letting me pay with a card/tip on the card also! Great great service!

Terrible communication. I almost changed my mind about them, but then was contacted by a…read more"supervisor" who was very responsive before the move. The originating move from Texas was fine. The trucker turned out to be a complete liar, which we learned when so much of our stuff was waterlogged. Good thing the movers at our final destination (Washington state) took video of water pouring into the truck in the rain. During the move into our new place I tried to get hold of Bellhop via phone (AI assistant- super annoying, didn't result in a call for 5-6 hours) and text. They completely dropped the ball. By a miracle, our stuff arrived in ok shape, even though the boxes were soaked. I only filed a claim for an expensive linen lampshade, even though we did end up with some scratches on the furniture. Just got back the claim result: they are offering me ONE DOLLAR AND TWENTY CENTS. My annoyance and disgust with this company is very, very high. Awful.