Julian has always been a pleasure to work with. He is always very attentive, and his pleasant…read moredemeanor makes all interactions enjoyable.

WARNING This company has no problem raising your rent just a…read morefew months after you've moved in. I paid the full rate from the start--there was no discount or promotional pricing, yet they significantly hiked my monthly payment. When I called, they said it's in the rental agreement to choose their price whenever they want to change it. They know once your belongings are in storage, moving is a huge hassle, so they take advantage of it. Extremely disappointing business practice. Stay away unless you're prepared for your rate to go up almost significantly. I only waited five months for me, not even a year.

Wesley the property manager at this location is awesome. We feel comfortable leaving our stuff here…read morefor a while with him at the helm. Please note! There are no overhead lights in the units here, if that's a deal breaker for you. We found the light from the hall sufficient. Not all Public Storage places are created equal, but we are happy with this one.

The place is conveniently located for me, and the people working there seemed reasonable, though…read moreoften there was no one in the office. BUT THE FACILITY ITSELF WAS SHOCKINGLY BAD FOR THE PRICE. No climate control at all, freezing in winter and very hot in summer. Moths got into some rugs and hangings stored there, and I had to throw them away. A trunk with clothing in it, as well as boxes of books and papers were very musty smelling, the items in the trunk so bad they too had to be thrown out. All this for a small (5x5) unit which started out a few years ago at $108 a month but had been $259/mo. for quite a while by the time I vacated it. Glad to be out of there!

I previously used this mailbox company about five years ago. After becoming familiar with one of…read morethe employees and mentioning what I did for work, I began experiencing packages going missing. At the time, I stopped using the service because I no longer felt comfortable trusting them with my mail. Recently, I needed a mailbox again for a new business. When I signed up, that employee was no longer there, and everything went smoothly for the first few months. However, after I started leaving USPS outgoing packages for pickup, packages once again went missing. I later realized the same employee still worked there and remembered me. Based on my experiences, I no longer trust this business with outgoing packages or sensitive deliveries, and I ultimately closed my mailbox account. I would strongly recommend using caution if you plan to leave packages in their outgoing mail area. What I found especially unprofessional was that when I went in to report the issue and asked for the owner's contact information so they could review the security cameras and investigate when the packages were dropped off, I was told they would not provide the owner's contact information.

I did a Yelp search for the best 24-hour access mini storage in Seattle. What do you know, they…read morehave a list by exactly that name. This business is under the Yelp list of 24-hour access storage places in Seattle. I was completely shocked that this business in my old neighborhood of the U District was now 24 hours! When I had to move suddenly last year, I first looked to Econo Mini Storage but I learned that Econo were quite a bit more expensive than the mkt, but I'd forgotten that their attitude towards customer service/satisfaction s u u u u u u u u c k e d! I didn't pick Econo when I was renting my space the first time partly because of their limited access hours, so imagine my surprise to find Econo Mini Storage right at the top of the list!** All I could remember about this place was very limited accessibility, and that the man I spoke to back then actually demanded to know why I would possibly need to access my things after 3:00 p.m. on a weekend when I inquired why the doors were locked so early. I do keep later hours than most people for reasons that are no one else's business because I'm a grown-up! But even by Seattle standards, 3pm is pretty early to assume everyone is done for the day. So I called today and asked if they are 24 hours. He said no of course not, and when I mentioned the Yelp list he denied being on it. **It's also the only business on the 24-hour list actually located in Seattle.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.

I am shocked. I had…read morestored my car there for years when I go on a trip except during covid. I tried to contact them during Labor Day- not realizing it was their holiday. I got a text back saying they had space. I spoke with Dan yesterday - they had space. We firmed it up today... and 30 min later I got a call that they overbooked and dont have space for my car. I am trying to understand- I do not know if my needing just 17 days was the problem or if they didnt check when they said they had space. I always feel bad when business relationships turn out so. I am leaving it as a 3 for an average- I had such delightful positive interactions in past.

Take the time to review contracts. Superior Self Storage…read moredrove another person's trailer into mine while my trailer was parked in their lot. This means hours of effort filing insurance claims, getting estimates, and repairing the unit for damage occurred to my trailer by the Superior Self Storage staff. I do not recommend them as part of your strategy of protecting your investment.

I purchased boxes and moving supplies from this public storage location for an out-of-state move…read more Julian was working and SUPER helpful! He helped me get all the supplies we needed, a great arrangement of box sizes, and reassured me that anything extra could be returned if necessary. My husband and I each went back twice (we needed a lot of boxes!), and he always met us with a smiling face, helped us out to the car, and remembered us. This moving experience was definitely one of the least stressful, which is so appreciated!

Had a great time with this location. Great service,…read moreespecially when I forgot my access code. thanks!

Julia is absolutely awesome. She is super responsive and very friendly. She always goes out of her…read moreway to be accommodating.

They have great communication and they have been extremely accommodating throughout this whole…read moreprocess! I would highly recommend!

Very secure and clean facility. Great customer service and unbeatable prices. Staff were very…read morehelpful too.

Replied quickly, within an hour. Dennis gave me all the information I needed and answered all my…read morequestions. He did not pressure me into renting a storage unit immediately, just told me to get back with him when I was ready. Great prices, I will definitely be renting a spot when I get my you-know-what together. I have pretty much everything I've ever purchased along with the box it came in

Easy Company Moving was awesome. After this experience I would hire them again in a heartbeat…read more Before the move, Kyle (the owner) was professional, thorough and communicative. He insisted on a video walkthrough so he could give the most accurate estimate he could, explained everything and answered packing questions and more along the way. Day of the move, we had a team of 3 guys (thank you Lepi, Dairon and William!) who were awesome, careful and quick. I don't trust easily and I went into this expecting issues (like what happens with every move), but the team was excellent at managing them and really made it as easy as possible. Thank you guys!

I moved apartments within my building. I also needed my 5x5 storage unit, in Seattle cleared out…read more Initially, I was going to just use local movers here in Bellingham. However, they all seemed sketchy. I used Easy Company Moving back in 2020 when I moved from Tacoma to Bellingham, so I decided to hire them again because I knew they'd do a great job and it would give me peace of mind. Kyle Carson, owner, was very response, gave me a quote, there were not "hidden" fees or gotcha pricing when they arrived. Sean and Miguel were the two team members that did the move and they were so kind, communicative and really went above and beyond, in my opinion. Everything went smoothly and I'm so pleased. One important note, because my storage unit was in Seattle, I was unable to be there in person. I arranged with Extra Space storage to give them access to clear it out and I had ZERO worries. That's how much I trust Easy Company Moving. I highly recommend and would definitely use Easy Company Moving again.