Yeah parta are hard to get. Brought a 2023 GMC truck and had problems the next day. Took it in rhree times until they found the problem. Mind you, it's been almost four months already. I do not fault them for the lack of parts. It's just disappointing to buy a new toy and have it broke the next day. I know auto sales are final, wish they allowed me a full refund and check for another truck. read more

Went to get a all wheel drive vehicle was told no vehicle available. While talking to salesman, was told a customer was turning in a rogue vehicle with all wheel drive. Asked why the customer was turning in the vehicle. Salesman said they were purchasing new vehicle. decided to purchase rogue. after sale, when cleaning vehicle to bring in for service, noticed rust where spare tire was stored. to shorten the story, the y refused to do anything,and was told that it was not their responsibility to repair the damage. sales manager walked me through their lot, checked other rogues. found 3 rogues, the same year and one year older that had rust in same area as mine. they still refused to fix the issue. said it's my responsibility. come to find out that the rogue was not being turned in by a customer, but was owned by King Windward. looking forward,like to let people know about bad customer service and support from the dealership read more

Had an amazing experience as I sat along side my boyfriend as he purchased a preowned car! We did research before coming in & knew exactly what we wanted. Our salesman JOSEPH was professional, very knowledgeable, patient, and never made us feel pressured at any point during the process. He took the time to answer all our questions, explained options clearly, and made sure we felt comfortable with the decision. From test driving to financing, everything went smoothly and much faster than we expected (no trade in - straight deal). We truly appreciated the honesty, communication, and customer service from the entire team. If you're looking for a stress-free car buying experience, I highly recommend this dealership and their staff. ASK FOR JOSEPH! read more

BEST STAFF + CAR DEALERSHIP IN HAWAII! LONG STORY BUT WORTH IT My husband and I are both full-time workers and our car had just broken down - we were in desperate need of a car quick. I saw a detailed and thorough car-ad on FB marketplace and had messaged the person who placed the ad, Thomas Kondo. Thomas was very responsive and worked with us so quickly, submitted our paperwork and really pushed everything through. And in less than 2 hours, we were approved and just needed to come in to sign the final documents. After explaining that our car was down, he even offered to securely email us the documents and would coordinate a shuttle to drop-off the car. But He also recommended to come in for a test drive then sign on-site if we preferred that as well (which we did). Fast forward to the next day, my husband and I got a turo so we could get to the dealership. We had both just finished pulling 10-hour shifts at work, so you could imagine how "tired" we looked. Right when we opened the main entrance door, we were expecting a long wait (because again, we didn't look like high-class buyers as other dealerships would cater to only) -- but we were INSTANTLY greeted with a smile by a tall, Caucasian gentlemen (wish I got his name). He kindly asked a few questions to make sure he'd get us to the right person and gestured us to wait in their cozy lobby area (which was very comfortable, clean and inviting). Not even 5 mins of wait time, Jessica had walked over and greeted us -- stating that Thomas had to leave but mentioned that she would take good care of us (but good was an understatement)! Jessica spent the first 10mins getting to know us and treated us like OHANA and not just customers (and was genuine with every word). She got to know what our daily travel looks like and the primary use(s) of our car. She was very explanatory during our test drive and VERY knowledgeable of the car. When we got back from the test drive, we told her our budget and how much we could afford to put down and pay monthly. BOY DID SHE CRUNCH NUMBERS and really helped us save big dollars $$$ from our down payment AND monthly payment. Jessica also gave us snacks and bottled drinks while we waited, printed out the car fax for us, referred us to a tinting professional (because I had inquired if she knew anyone), AND even helped me with car insurance on the spot. JESSICA KONDO is such a blessing who was super patient, helpful, and most of all GENUINELY KIND! We were then taken over to Irwin Rodriguez at finance who was very helpful in explaining the paperwork before us. Of course before making a huge purchase like that, we had many questions and he was very patient in answering all of them with such kindness. He was very personable and didn't rush us like other dealerships have in the past. King Windward Nissan really has an inviting atmosphere and every one of their staff is genuinely helpful, kind, and they really live up to their motto - "We're lifetime friends." Definitely will recommend them for anyone looking for new & lightly, pre-owned cars. They also have a principle that "They don't sell salvaged cars," which is a high-standard in itself!!! MAHALO KING WINDWARD NISSAN FOR BEING SUCH AN AMBASSADOR OF ALOHA!!! read more

King Windward Nissan - Our beautiful car that is in such mint condition and to believe it was pre-owned! - Car Dealers Near Me - Kaneohe, Hawaii

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I have been an Infiniti owner since 2016, and used to love the service at the old Inifniti location on Nimitz. I always felt welcome & cared for there. Now that service has moved to Windward Nissan, I am very disappointed. The workers seem like they'd rather not be working here, and are very short with the customers. Originally, the staff at the original location would conduct a multi point inspection, print it out, review with me when I picked up, and also provided a car wash with every service. Those days are definitely over. I had to request this inspection print out prior to service, and it wasn't even done when i picked up. They texted me a report upon asking again, however I don't feel as if they actually conducted the inspection. I'm assuming I'd be laughed off the property if I asked for a car wash. Aside from the service, the lounge is a tremendous downgrade and smells like a high school locker room. The only reason I'm still coming here is to complete my free oil changes that came with a deal from my previous purchase at the original Infiniti location. After that, I will definitely choose another shop for my maintenance needs. read more

Waited and waited AND WAITED... Patiently for these guys to do their safety check and when I went in to check on n my car, it wad sitting in the same position it was when I first pulled up. The lady said they are back logged and on top of that, she said we have to wait an additional 30mins. I mean WTF!! Dont buy cars from here don't get lured into their "free safety check" sceme because if you want free then you'll pay the price with your precious time. BTW HEY BITCHES AT KING WINDWARD NISSAN GET YOUR HEAD OUTTA YOUR ASSES read more

King Windward Nissan - Fake people who claim they can help you - Car Dealers Near Me - Kaneohe, Hawaii

Had 8am appt, needed to scan my truck, wating 2 hrs and watched at least 10 customers come and go and still havent touched my truck yet. Claims no tech available.. im never coming back. Not to mention the cost of a scan is more than double what other places charge for the same thing. What changed? NOTHING!!! They playing games!! Id give 0 stars if i could read more

Lance was great. He shared what was being done. Great job, quick service. He gave me a full report of the status of my truck Mahalo read more

I went in with my spare key fob for my 2017 Nissan Sentra sv. The lady in parts gave my key fob to a male worker to install a new battery and see if that fixed it. She told me he said it had no signal (not sure what that means) but that I need a brand new key fob, totaling $593.00. I called my husband while waiting in line to pay for a new fob and my husband said to leave and he would trouble shoot it. My husband opened the fob and found no battery in it so we put a battery in it and it works perfectly. I just wanted to let other people know to not trust these people, they almost stole $593.00 from us! read more

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Absolutely terrible dealership. Here's the run down. I walk in knowing that I want this used truck they had listed on the internet. The salesman Christian greets me and immediately gets me in the truck to test drive. For the most part I enjoyed it but noticed a mechanical defect with the suspension, (a thud would happen anytime the spring had extended and compressed) I mentioned it to him and he smiled at me and said he guarantees the truck is good as "his mechanics" looked at it thoroughly and ensured everything was fine. Quickly we go in and he starts handing me papers to sign. I had asked for the carfax printed out and I was told he can only show me pictures and I can get the printed copy after I purchase the vehicle. I asked him to send me photos of the carfax and he was hesitant and took him 5 minutes to figure out "how to work his phone" I'm new to purchasing vehicles so I'm not entirely sure what to look for on a carfax, nor what it's supposed to look like. He sent me only the service history and intentionally cropped out parts of the service history where the vehicle had damage history. After purchasing th car I got a free carfax from the bank I got a loan from and the first thing I saw was 2 damage reports to the vehicle. I immediately went to the dealership and in short they told me to fuck off and that it's not their problem. I had told them I'm going to be talking to lawyer and they would no longer talk to me. Quite literally felt like they were trying to call my bluff, anytime I'd ask them a question, the response I got was "get your lawyer to talk to our lawyer" I reached out to lots of places and got in contact with R.I.C.O. They had me send them a formal letter of demand with evidence of their fraud and the same day they had called me and said they're ready to take the vehicle back with 100% refund. Cost me only the amount I paid for certified postage. Terrible dealership. read more

Everything is so expensive in Hawaii. Anthony Hopkins was amazing with trying to find the best deal for me in my financial situation. I just finished paying off my car and the electronic power steering died. He offered lots of advice and took a lot of time talking to his manager and different banks- in the end, although I opted to get my car redone at a high cost, he was gracious and very courteous. He is so knowledgeable about everything and all the different financial situations and what can or cannot work. He always made me feel like I wasn't being pressured and wanted what was best for me. I have never met anyone so kind and grateful. When my son gets his license soon - I will definitely ask for him by name. What a beautiful caring heart! Thanks Anthony. Ps I always buy my car from them and send friends and family there too. Wonderful staff. read more

Estimate off by $900.00. Inexcusable. Kept my vehicle for two weeks. Service department used to be great as i recall. Not recently. I'll probably consider other shops for future repairs. read more

Let me just start by saying the service we got from Shannon was absolutely above and beyond excellent. The problem starts with his sales manager, Matt my Aunty went in to buy a new car. They had a car that she liked. It wasn't brand new. She only had a certain amount of money to spend and like every sales manager out there they try to make you feel like you're getting an awesome deal. I went with my Aunty only because she didn't know any better and a long story short the manager was very rude and unprofessional. He started to down talk to my auntie as if the deal he made her was the greatest deal ever so I went to stand up, shake his hand. I left my hand out for him to shake. He ignored me I said again thank you we're gonna leave now. Still ignored my handshake. We got up left and being from Hawaii. That guy has no place talking down to elderly women and disrespecting people in general absolute worst sales experience I've ever witnessed, and of course, like every other company there will be no accountability for poor managerial performance. read more

Everything started off well, we found a vehicle that we liked. We went in with a pre-approval. Dealership's finance rep provided calculations and stated to return with a check for the contract / agreement amount. I was thrilled since it was below our pre-approval amount. After signing the contract I went home. My financial institution provided me two free carfax. I plugged in the vin#. I was shocked to see 2 active recalls. Recall was for conn rod and fuel pump replacement. Since I was obligated to the signed contract, I decided to move forward and schedule the recall repair with Acura for the following Friday. I returned the next day with the check in hand. When the finance rep called to confirm the check, my bank requested that the dealership mail a check for the trade in amount. The trade in allowance was included in the calculations. At that point the contract pretty much was null and void. I had to cancel the pre approval and apply again in order for the numbers to remain the same as agreed to. I refuse to sign anything other than what I agreed to in the original contract. It was at this point everything turned sour with the salesman. I was being blamed for not understanding an internal paid off as if I drafted and calculated the numbers incorrect. The contract did not include the pay off amount therefore making it look like a cash value discount. Luckily, the used sales manager stepped in and tried to rectify the situation. She ran our credit with a local institution. She was pleasant, offered more for my trade in. I truly appreciated her efforts but it was still over what I agreed. I understood the terms "not a door to door sale" therefore not able to cancel the contract. But I was only liable for what I agreed / signed to which was presented by the dealership and signed by them as well. The difference between myself and a sales person is that I am a person of integrity and live by integrity!!! We are all human and make mistakes but people's true colors show when they don't close the deal or get their way!!! I will not mention names in my review as this is only pertaining to MY situation. But you know who you are if you are reading this review. Buyers beware. Don't sign anything you don't agree to! Always ask for a carfax prior to signing ANY agreement or contract for used vehicles. If you are told to sign another agreement with a higher amount, that liability becomes your future obligation!!! read more

Jessica and Lisa helped me with buying my FIRST car. At 21 this is a big accomplishment for me. Thank you so much King Windward Nissan!!! read more

King Windward Nissan - 2025 Nissan Sentra SR midnight edition - Car Dealers Near Me - Kaneohe, Hawaii

Mahalo to King Windward Nissan for their excellent service! I was greeted with smiles when I parked my car. The staff are all so helpful & friendly! I want to give special recognition to Jessica Kondo. She has kept in touch with me for over a month. She called and texted me but was not pushy. She texted me the link that showed the cars they had and shared testimonies of customers who were so pleased to get the car they were looking for! She gave out such a caring aura that I was willing to drive from Ewa Beach to meet her. I thought I was just going to look around and maybe come back another day. Jessica shared several cars that were in my category, and I was able to drive off with a new secondhand car! It was in my price range, and I could trade in my car so I didn't have to put down a down-payment! The best thing is I made a new friend! Much Love & Aloha to KWN!!! read more

King Windward Nissan - Car Dealers Near Me - Kaneohe, Hawaii

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It's really about my leased Infiniti but now all Infiniti are in Nissan dealerships due to financial situations. My history I'm been an Infiniti customer for over 20 years . But no more . Their cars are good but it's their finance department . We just ended our lease of a qx50 we turned in immaculate SUV with only 22k miles just minor rim rubs but no dents or scratches interior perfect . We gave them a 5k refundable security deposit . We did all the processes correctly . And is now being told it may take 2 to 6 weeks to process. Then another 2 to 4 weeks to give us a check . I paid all my payments in time but I wasn't given a 2 month grace but they expect me to wait that long g for my refund?. I bought or leased 5 infinites and will never buy another one or look at one. The dealership is no help they tried to offer me to get into a new lease of a 2025 Infiniti which is a year old yes they said they can offer me a discount but yes it's also a year old . They at no time told me the process would be this bad or I would not have put the security deposit . If I owed them it would be faster but since it's the other way it's a long wait. Don't ever buy or leave a Nissan or Infiniti ever . I'm sorry I feel this way I wished I didn't but they do not value loyalty . I have my old G 37 but I'll be getting rid of it during the upcoming year . Even the service experience is not like it used to be but that's another story . But run do t walk away from this dealership and Nissan finance . Good luck to whoever bought our QX50 we took excellent care of it hopefully they didn't rob you on the price and you paid only the 32 k that they were going to pay us. read more

Totally reprehensible workers and company. Thomas Kondo and Jessica Kondo tell outright lies. Thomas texted me a quote for a specific truck. I called him to ask if was still available and if he could hold it for me while I make my way down there. He gave me one and a half hour. I got there less than an hour and test drove it. I told Jessica I'll buy it. This is when things turned for the worse! I started go sign a paper when Jessica said "just to let you know this truck is not certified". I told her you website says it is and it was false advertising. I was waiting to see if they would offer some compromise. When she came back she said someone else is already signing for the truck. Contacted Thomas and is said they waited for an hour for me even thought he gave me an hour and a half. The next day I called Wally to see if the same truck was still available, he said we still got it? Probably didn't want to sell it to me because I brought up false advertising. Now I know why they have more one stars than any other. The make no effort to satisfy customers. No morals. read more

Jessica Kondo was amazing!! We first stopped at Tony Group Waipio and my experience was terrible. The salesman there Alissa gave me no chance as a young buyer and didn't even want to chance it let alone let me test drive a car besides the one that was brought out before i arrived which we discussed prior to her meeting me in person. She told me i have no chance without a co-signer because Im a first time buyer as well as not even discussing any cheaper vehicles as an option. She told me not to even try a Sentra which was one of my top options before even going in. She didn't get back to me and basically ghosted me. We came to KWN after with little hopes but Jessica was so welcoming and brought the moral way up! She immediately got to work and seen what we can do. We test drove and looked through a couple cars and I settled with a nice Sentra. From start to finish she was more than accommodating and made us feel welcome. She was straight up and let me know what would have been easy for me and what might've been harder to attain. I appreciated the Honesty and the chance she gave me. Thank you Jessica! I'll come again one day for a new vehicle as well as recommend any friends that might want a car :) read more

The rear passenger seatbelt was shoved into the seat and not usable. I could not fix it!! So I called and explained my situation they told me try cruise by and we'll see if can fix it.... I cruised by and the salty guy at the Service Reception desk told me he wasn't a receptionist and to go inside so I went in and they were super nice and Zach the service guy(10 out of 10) heard me, came outside and fixed my issue super quick. He was rad and I appreciate him! I'd recommend service even if the not receptionist homeboy was kinda rude, maybe he was having a bad day. Anyway good job Zach! Hope you have a stellar holiday weekend! read more

I had originally leased my 2018 Rogue then at the end of the lease period, I purchased it. When I made the deal, the dealer mentioned I would have a lifetime of free oil change service. This was an awesome promotion at the time! When I took my car in today, they said I would have to start paying from now on! They went back on their word! I would always commend the service I received from them, but I will no longer! read more

Worst service department I have ever dealt with. I am 58! My electric car battery died. No worries, it happens after 5 years. It is under warranty and they gave me a loaner car. Zero communication after that. Hhorrible! They had my car 2 months. That would have been ok but no updates in between. Rachelle, the useless service rep, called and said it should be finally ready be this morning but it's not charged up at noon. I am ok it could be a slow process. No communication from the service dept is unacceptable, pitiful. I'm not fine with the lack of communication with me. I would be ok we a few months, just manage my expectations. read more

Everything that had could had gone wrong went wrong!! Sent my niece and my other half over there, they treated her with disrespect! She tried to work with them and her salesperson did not do anything but give problem after problem after problem. They are they worst dealership on this island. Do not go to them. They only pick and choose who they want to work with, they do not work with you unless you are made out of money or have a 800 credit score. They are only in it for the money they rather watch football games instead of helping you with getting a car. I'm so glad she went somewhere else. Please. Please take my word for it they are not for the people of Hawaii!!! read more

My alternator went out on my vehicle. I towed it to King Windward Nissan and they put a "new one" in to fix it. In 7 months that alternator went out again! They had to do a diagnostic to ensure that was the issue inorder to honor the warranty to "fix it" for free. Now it has went out again right after the warranty expired. Dealerships make money off their service dept. and this service dept will never get another dime from me. If something else was wrong a competent mechanic would have known other possibilities to cause it or found it during the diagnostic. I'll stick with Lim's auto in Honolulu. They are better. read more

Booked an appointment yesterday for safety and oil change was in and out in about an hour! Fast and friendly service!

I came here after hearing their commercials on the radio and thought they could help me get into a new car. I had an 2021 lifted turbo diesel Silverado which i hardly drove and needed a more practical suv or car. Doug was very friendly, knew his stuff, and tried his best to get a deal done. I would've bought a car that day had they made me a 1/2 decent offer for my truck. The unfortunately the sales manager felt my truck was worth only avg bluebook. He said they rather have a stock truck as a trade in and I was better off selling it outside(?) I went to Cutter Chevy the very next day and drove off the lot with a brand new Chevy Trax! Chevy offered me $8k more then these guys and made me a deal I couldn't pass up! I'm so glad I didn't waste any more time at Nissan then I did. Shop around before buying! Just my advice to my fellow yelpers read more

After 14 yrs, I decided to buy a new car and was fortunate to have met Edy Chang as my sales specialist. She responded immediately to my internet request and answered all my questions/concerns that I had. She was very patient, understanding and kept the lines of communication open from start to finish. She explained every facet and feature of the car during the test drive and after. Happy to say I drove home in my new Sentra!! Thanks Edy for providing a wonderful experience!! read more

We purchased a Nissan Frontier here from our sales person Christian and we are very happy with our new vehicle. The transaction was quick, smooth, and handled very professionally. We got a great deal and are happy with our purchase. read more

10/10 experience . Great dealership, worked with me and got me an amazing deal. highly recommend

I had a good experience on the sales side when I bought my nissan in 2021. However, the service department was not always such a pleasant experience. Now, in 2024, I'm happy to report that the service department has been improved greatly and they now have great customer service! My throttle body needed to be repaired and Teresa went over and beyond to help with my repairs (which were under warranty!) and I'm thankful to now give it 5 stars! When it was done being repaired,l also got a free car wash!! read more

Buyers beware! I purchased a used 2024 Toyota Camry with 10,000 miles in late October. I was told the sales price was lowered because the Camry was traded in with modifications. Lowered suspension/aftermarket rims/luminated grill emblem etc. These modifications had to be removed and the vehicle brought back to stock condition. After purchase the vehicle's left turn signal went out. I took it to Windward Toyota because it was still under factory warranty. I was informed that the wire harness for the turn signal/headlight was tampered with, it had been cut and spliced poorly causing the turn signal not to work. Apparently this was done to install aftermarket fog lights. Therefore, the repair would not be covered under warranty. Estimate for the repair was $560.00. Went back to King Windward Nissan, explained the problem and was informed they could do nothing for me. They would not fix the problem or pay to have it fixed. They said they don't inspect the wiring and was unaware of the modifications to the harness. I also didn't inspect the wiring before purchase, being that the vehicle is a year old with 10,000 miles and assumed I was purchasing a properly functioning vehicle. So what King Windward Nissan did, was essentially sell me a 1 year old vehicle with 10,000 miles that I can't even drive on the road safely. I won't be able to pass the yearly safety inspection needed to operate the vehicle on Hawaii's roads. I'm very disappointed with King Windward Nissan's lack of customer service and support. I understand that they might have not known about the wire harness tampering, but after being informed of it they still wouldn't help me. Not even offering to pay a portion of the repair. I purchased the vehicle in good faith assuming the vehicle was in good working condition and that it was not tampered with to the point of making the vehicle unsafe to drive. Selling an unsafe car is not the way to do business. read more

If no stars were an option that would've been my selection. I was speaking with Jessica Kondo and prior to giving her any information she was very attentive and responsive. After I filled out the application and she had everything she needed I didn't receive a call or a follow up from her. Instead, I received a letter in the mail stating that my application couldn't be approved because I already had a vehicle being financed. I ended up financing a vehicle under my husband as I had no intention to trade in my current vehicle. The disappointing part is that she made ZERO effort when she felt it wouldn't benefit her, obviously. Didn't even have the courtesy to send me a text at the very least to give me an update or the possible options if any at all. I've bought a pathfinder from this location years ago so I figured I would come back. So much for being "Lifetime Friends"! If customer service and satisfaction matter to you, don't come here! read more

Every experience of this dealership was amazing service and auto sales were fantastic

Shady people. They made a mistake on my loan and Christian, the finance manager couldn't own up to his mistake and started making snarky remarks. I remained quiet and bit my tongue, but I was talking to another woman in the waiting room who had a similar experience. His manager was less than helpful as well. read more

They did an estimate to fix the a/c and it came in at over $4k. I took it to a local auto repair shop and they did it for under $2k. Dealers are famous for over charging on service but that is crazy, Recently I took my Leaf back to them to tell me why two Warning Lights were on the dash. I paid $175 plus some bogus $8.75 miscellaneous charge and they didn't give me an answer as to why the lights are on, they said they would have to pull the dash at a cost of almost $1,000 and that would not guarantee a solution. I thought these warning lights would show up when they plugged into the car's computer and that would tell tell them what the problem is. Such a huge rip-off at the dealer!!! read more

Where is the integrity at this dealer to do what is right and was paid for? 70 + year old parents buy a New Nissan from Kind Windward Nissan. Car comes with FOB , two chip keys, 1 valet key. Upon delivery keys presented to parents along with owners manual etc. Parents over the years use one key that was connected to the FOB when they took delivery of car.   Parents no longer drive.  Kids now take parent around in that car to and from wherever. Parents want to give both chipped keys to kids to have to drive them without having to call the other for a key. Spare chipped key doesn't start vehicle. Call dealer, dealer says it needs to be programmed. 75 bucks to program key.  Huh??  Key should have been programmed when car delivered new. Sorry we have to charge you to do that. But that should have been done new and at delivery.  Sorry we can't do it for free.  But its not free they paid that when they purchased the car. They won't do it for free. They want 75 bucks from my parents Social Security money to do it...  So I ask where is the integrity to what is right and already paid for.?.   I said I think social review is more likely.  But the question is why? Why not stand behind what is the right thing to do?? Money? 75 bucks? Maybe add that up to all the cars they sell and don't program all the keys that should be programmed and times that by 75 bucks....Oh yea that said you waited to long to program the key its out of warranty.. Since when you don't do what's supposed to be done in the first place goes out of warranty.  Really lame excuse.   So if your thinking of buying there make sure you get all your keys programmed and not become a victim for what was already paid for, As for me Im going to Toyota they have their hearts in a better local community to do what right. Check out next-door and see all and I mean all the negative responses of others who had issue with this dealer. read more

Took my car over to Nissan Windward to have safety inspection and oil change service on a 2019 nv 200 model. They went on and beyond trying to find issues with my vehicle so that they could make an extra buck. They gave me an estimate of over $600 of work to be performed for me to pass my inspection. They told me that I had to have a bar holding the battery in place. Also found some kind of issue behind the wheel that was around $500 for the part. My van is in good shape only a few years old and has no issue in driving. I told them that I didn't want to have the inspection through them. The reason why they have one star because they canceled the inspection. I took my van to another mechanic and he passed my vehicle with flying colors. Cost me only the cost of the inspection. One year prior I took my vehicle over to the same dealership and they told me I needed new brakes. I decided to wait since I didn't hear any issues with the brakes. They said my brakes were in good condition today a year later and I never change them. I recommend not using their auto mechanic shop unless you want to pay for things that don't need to be fixed. Terrible customer service taking advantage of their clients. I will never use that dealership again read more

Came in for a scheduled safety inspection and I'm still waiting for over two hours. The lady apologized because everyone went to lunch. Never bothered to update me that it would take longer than expected. read more

Its long overdue review , but having a buy car experience has never been easy. Went over on a holiday weekend, granted it was busy. We check in and look around some cars and Micah was helping us. He was great by the way. Drove the car and felt good. I wasn't thinking about bringing car home right away . But Micah worked out some numbers in our budget . I'm thinking great my credit is not good. But I guess it's better than I thought lol . I'm always thinking for the worst. Anyways, being in there for over 2.5 hours . Christian the finance manager helped us out after , and got some good numbers! You know they will always try work in your budget . You just never know. We was able to take the car home even though we didn't get the down payment right away cuz we wasn't prepared. Sorry we was just browsing and look to see what they got. But it worked out because my husband was able to bring it down the next couple days. They will try to work it out no matter what. So having a car buying experience was pretty easy and solid . Thanks guys! read more

King Windward Nissan - Inside - Car Dealers Near Me - Kaneohe, Hawaii

Every time I've go their to service my car. Why does it take 4hours. Girl at service counter, is a grouch. No manager to update amd approach waiting customers. On status of your car. Today i had a 9:20 appointment for key replacement and oil change. They were aware of key. They even called and asked when i can come in. 10:30 comes around, said miss communication with key setup. 2 hours later finally. Not even an apology or a complimentary wash or key chain......sad read more