Initially I tried to place a delivery order via their website but when it came to the payment portion, there was some bugs with their website. I ultimately couldnt choose credit card or cash on multiple browsers and on my phone so I ended up calling them directly to place an order. Obviously mistakes can happen with their website, I totally understand that. But what bothered me was the pricing. When I planned out my order, I estimated around $45. When I was done relaying my order, the person on the line said it was $67 even. I didnt think much of it, I thought maybe it was dinner pricing or their menu was outdated online. Delivery was very fast and I handed over the $67 + tip. As I was unpacking it for my family, I noticed the receipt said $45 +$2 for delivery. I think I was scammed/robbed and since I paid in cash, there is no proof of that. Be careful. read more

Donot order Beef Fried Rice from this place! I have never seen fried rice like this, no egg, no seasoning, rice not fired! Awful!!! I had to put it in a pan and recook it to eat it never ordering this on Uber eats again. I don't know why the rating on Uber Eats were 4.6. read more

King Wok Chinese Restaurant - Beef Fried Rice - Chinese Near Me - West Chester, Pennsylvania

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The food is typical Chinese food, nothing special. But what makes me give one star is how unfriendly, miserable, angry these owners are. My second time here I thought I'd give it another try. Met the daughter, she was as miserable as the rest of them. Owning a business and you poo poo on the customers who are willing to pay you for your services?? Umm no thanks I'll go somewhere else read more

I ordered my first time through door dash. It was pretty pricy but I was starving. When the food arrived, I had no utensils. I ordered hot and sour soup, egg rolls and stir fry chicken with string beans. No sauce, no utensils but I managed. The food was good compared to other Chinese food in the area. So today I ordered straight to the store thinking it would be cheaper. Nope. I had to place a $20 order in order for them to deliver. When he got here about 45 mins later, they forgot my fried rice. Called to tell her and she was super rude and said she packed it herself it should be at the bottom. If it was there I wouldn't be calling. Never apologized, had to wait another 30 mins for my rice. I'm at work and I was starving. I don't have time to go out and grab lunch that is why I ordered for delivery. Charged $2 for delivery and I tipped the deliver almost $7. I won't be ordering again. And to the person taking orders over the phone, quit your job because you're not a people person and I was not rude at all. We're all trying to survive and support each other during this time, so be nice when someone calls to say they're missing their food. read more

Something fishy going on with the bad reviews. This place is the best in this entire area. The Egg Foo Yung, Lo Mein, Dumplings, spring rolls, egg rolls, beef fried rice and Won Ton soup are fantastic! There are 3 Chinese restaurants closer to us than King Wok, and we still always order & pick up from here. The price is better & so is the food. They got voted best of and that's why we tried it the first time. It's been consistently good ever since. read more

Good food, big portions. Steamed pork dumplings were fantastic. I picked my food up and had zero issues. It was ready 5-10 minutes before they said it would be which was awesome. read more

General Tso chicken was watery and had over cooked small balls of chicken. I'll never order from here again. The dumpling sauce tasted funny too. read more

I simply asked for wonton soup with the dumplings separated since I was not going to eat it right away and didn't want over cooked and soft dumplings. The women said we cannot so that and I responded can you not just place them in a separate container. Reluctantly she it will be an extra 1.75. I simply walked out and commented just for a container, which is pennies. This establishment has lost a good customer I have little tolerance for such poor service and terrible business sense. I only hope the restaurant see to it this doesn't happen again. read more

I had ordered the food on GrubHub online at roughly 7:00 with the website saying it would be there by 8. The food arrived at 8:30, later than they had said it would be. Unfortunately we also didn't receive our actual order. We immediately called them back and they said they would be unable to deliver to us that night. It took some doing before they finally agreed to actually deliver the food when they closed on their way home. TLDR; So by 9:50, roughly 2 hours and 50 minutes after we ordered we got out food. As far as the food quality goes: We ordered their chef's special orange beef which was really good; had some well-done crispy vegetables, nice fried beef, and had some orange peel which was nice and refreshing We GOT their sweet-and-sour chicken, which is about the same wherever you go, but we didn't order this, so it was unexpected and unwanted. We also ordered their chicken and broccoli, which "was good, but not amazing -- but chinese isn't really amazing.... so..." (to quote the person who ordered with me). We also ordered chicken fried rice, which was barely fried, but I've also never had chicken fried rice before, so maybe they fry it differently than pork fried rice? Either way it was subpar. Basically don't order food from this place unless you want to wait hours, which is pathetic. read more

I am highly grateful for them accommodating their vegan clients with their Schezwan (am I spelling it right?) bean curd.

No complaints here! The food is always decent and we just started ordering delivery. The other night our food arrived quickly and hot. They forgot hot sauce packets so the driver insisted he would go back and bring us some. I told him he didn't have to but five minutes later he was back with it. Great customer service! read more

I've had home delivery since they changed hands & the food has improved. BUT ... I went in to place my order yesterday & she dropped an egg roll on the floor. She left it there as she & others walked around it. It's my assumption that she was waiting for me to leave before picking it up & placing it back with the others. Not until I mentioned the health Dept did she throw it away!!! I'm guessing she took it from the trash after I'd left & put it back with the rest. Yukkkkkk!!! Never again!!! She was also rude! read more

I have ordered from this establishment multiple times in recent years and I have had it with their not getting the order correct. More times than I care to remember there is always one meal missing. Usually for one of the kids, and the only thing they say when you call to inquire is "Oh, sorry sorry. You only paid for what we heard you say." I am so done with this place. Asuka on West Chester Pike is much better tasting and they get the order right every time. read more

Delivery took longer than expected, and the driver was not friendly... At all, even to the point that I was glad my dog was with me. Additionally, one of the plastic containers which had Orange Chicken in it had opened in the bad covering every item in its goo. Ordered steamed pork dumplings which were ok. Also ordered a General Tso's chicken which was absolutely disgusting. I don't know if any chicken was actually included in the meal or if they battered, fried, and sauced up by-product and fat. The worst "Chinese" food I've had in a long time. I had 3 bites and threw the rest away for fear of getting sick. Won't order again, and would advise anyone else against it... There are better options in the area. read more

Delivery was very prompt and the food was hot. The food itself was pretty average, nothing outstanding. I also had a small piece of foil in my steamed dumplings. I Don't think I will be ordering from them again. read more

June 16, 2015: King Wok was good at one time, but recently went WAY downhill. Everything is tasteless, scant and often overcooked like the burned eggrolls we recently got. Also, two days ago, I paid extra for white meat General Tsao's chicken and it had ZERO chicken in the huge lumps of dough!!! I brought it back and the owner argued with me that there was chicken in it, would not give my money back and was nasty to me. Won't be going there anymore. read more

I've been coming here a lot recently. Their lunch specials are great and very very affordable. I do have some beef with them though: I wish their pork fried rice was more porky and I wish they had pork lo mein for a lunch special. Other than that, their lunch specials are consistently good and very affordable. The sesame chicken lunch special keeps luring me in. read more

After a great night of balancing pencils on our heads, my girlfriend and I realized we had forgotten to eat. I had a craving for dumplings, and she needed vegetables to steady her balance. Wonton soup does not equal chicken broth + mop bucket water + dumplings. There should be some god damned green onion in there. Salt? Pepper? NOPE. The dumplings must have been wrapped in paper towels and microwaved. I do have to give it to them though; a new skin grafting material may have been discovered. The fried dumplings are why skin grafting was on my mind. Was a fryer involved? No. More likely a chemical burn from the mop bucket water being added to the wonton soup. Steamed vegetables? More like steamed trash. You know when you leave the broccoli in the bottom drawer and it goes limp after a few days? These were steamed play-doh vegetables. My fortune was slightly redeeming: "A golden egg of opportunity lands in your lap this month." I hope that wasn't referring to the egg roll I had. Because that was more like a golden pile of shit. read more

Best Chinese Food in the West Chester area. Very nice family run, CLEAN establishment.

We are 100% done with King Wok. I seriously cannot stand this place. The people who answer the phone are very short and rude. We needed a quick dinner and were in the area so we ordered takeout. We thought, "Hey it's been a while, maybe it will be better". Dead wrong, it was worse. We ordered 2 orders of steamed dumplings with extra dumpling sauce, boneless spare ribs combo platter, general tso's combo, and chicken and broccoli. We expected 2 orders of sauce for the 2 orders, plus one extra dipping sauce. We only received 2 sauces, but they charged us $1.25 for extra sauce that we didn't receive! Ridiculous. The boneless spare ribs were actually good, general tso's and chicken and broccoli were unexciting and quite bland. The fried rice was a joke, a literal joke. The rice was not fried at all and there was 0 toppings in it. No egg to be seen, no peas, no carrots, plenty of flavorless undercooked onions, and maybe 4-5 little pieces of pork meat. A serious joke, they use to have good fried rice years ago, now it's like they don't even care or didn't have the ingredients, but sent it out anyway. Dumplings were flavorless, boring, and a waste of money. I will not be giving King Wok anymore of our business, I remember when they opened years ago and were very good. Now it is completely different, maybe different management? Or maybe they just don't care anymore. Not sure which, but unless they make an active effort to improve the quality and service, I will not be back ever and neither will our friends and family. read more

We have been here several times in the past 5 years. Generally good for standard items, not great. This past Monday was the worst. Ordered house special chow mein which had always been a white sauce with fresh veg and ingredients. Version Monday was a brown sauce. The ingredients instead of being remotely fresh seemed to be a leftover mish mash. Have noticed that personnel in this place have been changing. While this location has always been an easy take out dinner nite, will not return. read more

The worst Chinese food I've ever eaten. My Sesame chicken was all bread! ALL BREAD! I paid for wonton soup and when i got home, they failed to provide it. I should have checked my order at the restaurant, my fault! And when I called back asking for it, they started to laugh about it. Worst Chinese food and worst service. The place was empty on a Saturday night too ... Get the hint? read more

They've won awards and are clean. The food is juicy (general tso's chicken and ribs) and consistently tasty! The chicken wings remind me of "city Chinese food." I wish they had a pupu platter and cold sesame noodles. read more

I went in to the Restaurant today at 3:25, I asked if it was still lunch and was screamed NO. I said Ok, I will order anyway. I am behind glass because of Covid-19, the woman who spoke to me did not offer how I should order, so I started to fill out a menu, when I was screamed out again do you want anything!!!! I said yes I am filling out my order. I received yelling again and was told to tell her what I wanted. I asked a few questions with the same negative yelling. I would have walked out and not ordered at all, but it was a special day for my husband and he wanted Chinese. I gave my order and asked four fortune cookies, how many I was asked, I said 4, come back in 20 minutes which I did. When I arrived the woman was still yelling but at her staff! Very unpleasant. We took our food home. The fried dumplings were delicious! However, the rest of the meal was not fit for a Dog! The wonton soup noodle stuffing tasted rancid! The white chicken General Tso's had a piece of broccoli sliced into 6 small pieces, there was no flavor and it was all breading no chicken! The shrimp fried rice was just that, rice with a few shrimp. No fried rice, no seasoning not taste. I have never bought a meal that my husband could not eat! I also did not receive any of the fortune cookies. I called after I could not eat our meal and told the person on the phone what I am telling you. No response in any manner. I told them I was going to leave a review on Yelp. read more

Decent food, but wait time is ridiculous! Two hours for some chicken and rice on a Monday afternoon.

This was possibly the worst Chinese food we have ever eaten. We ordered sweet-and-sour chicken, and what they gave us was small deep-fried pieces of chicken that were 20% chicken and 80% dry filling and breading. No sauce of any kind. We ordered fried rice and got plain rice. We ordered cashew chicken and got a dry, tasteless mess of weird chicken and vegetables. No condiments of any sort. When we called to tell them our order was wrong (we ordered take-away), we got no understanding or acknowledgement. They finally did suggest we come back in for a new dish (at 8:30 p.m. when we had just sat down to eat a relaxed dinner after kids went to bed). The food and service were appalling, and we will certainly never go back, even though it's the closest Chinese restaurant to our house! read more

Ordered from here for the first time, the food was not the greatest. And found a long hair in our sesame chicken so we will definitely not be going back. read more

After my order tonight, I will NEVER EVER EVER EVER order from this place again. It started off with an excessive wait time for deliver, over an hour. I called a couple times and was told my delivery was on the way (mind you already waiting 55 minutes), only to the delivery driver calling me 25 minutes later stating he was here and Im not that far away while here at work. The driver shows up, gives me my receipt with the balance not equaling what I was originally told and said I was not paying more then what I was originally given and showed him my emailed copy of my receipt. He only could say, Im just the driver....then proceeds to tell me, he's taking my order back and banning me from ever ordering there again. To put the icing on the cake, I ask the driver to stop and wait...he proceeds to try and hit me by reversing his car nearly striking me and then tries to get into my car, that I already have locked and have the windows up. Yea, definitely no longer a fan....after I thought they were better then No. 1 China. read more

Something fishy all right.....I don't want to be mean but your taste buds must be off. This was hands down the worst Chinese food we have ever eaten. It tasted like it was all pre cooked and then sat around for a few days.. It's really a shame as we need a Good Chinese restaurant in the Westtown area. They'll never see us again. read more

I never write reviews, but feel I have to here. Ordered food for delivery. We tried to eat it, but the General Taos (that we paid extra for all white meat) came as something unrecognizable. The cashew chicken, all the chicken(or whatever it was) was breaded with the same consistency as the general taos. When my wife called to question our order and ask for new food. they said to come in. This was delivery and did not want to go pick up after paying for delivery. I called and spoke to the "owner" he tells me that he has been make the food the same way for 4 years. He also kept telling me he was busy with customers to call back later than hung up on me. I called back and tried to explain that I was a customer as well, but he did not even want to here anything. Again he hung up on me telling me he is busy he has customers. Called back again and told him that we would like a refund. He told me his boss was not there to call back Monday (today is Wednesday). Now that he tells me that the owner is not in after he told me he was the "owner". So I had to drive over being he was not answering the phone anymore and I was tired of being hung up on and talked over. When I arrived he told me again this is how he makes it all the time. i ask for him to show me any chicken let alone white meat. He just put the food to the side and reluctantly refunded my money. He was not happy when I made him refund the delivery charge as well. For those who think this place is even exceptable I think you need to try some real food. read more

You know when you really want to write a good review but just can't? This is then. I would love to have an amazing Chinese restaurant near me, and I would love to support a local family-owned business, but King Wok has got to fix some (serious) things if it wants to earn any more stars-- and my repeat business. I only ordered 2 things - fried dumplings and General Tso's chicken (with white meat, for an extra dollar). I'll start w/the chicken; it looked promising at first, but I soon discovered that the golden puffs of chicken were 95% batter and 5% (I'm being generous here) chicken. I LIKE batter, but I've never seen anything like this. It was inedible. The dumplings were marginally better, but the wrappers were too thick and doughy and the filling was more like unseasoned mystery meat. I wish more restauranteurs would learn the simple principle of food service: deliver an excellent product and the business will follow. Until King Wok figures this out, my business is going elsewhere. read more

TERRIBLE SERVICE! I went here for 3 egg rolls before I ordered later on in the day. The place was dead, I figured I had time to look at the menu. I felt like I was being rushed. My whole order cost about $4.00. The manager looked at me and went over to the other workers and laughed and said "These college kids don't tip". Very disrespectful. She did not know I was not in college and I am not tipping for ordering 3 egg rolls that I went to the store for. I also received no sauces or anything for my order. There was zero effort they needed to do. Worst service of my life from any place ever. Will never go back here again. read more

The best take out Chinese in the area. Chicken and broccoli with general tso's sauce substitute is delicious! Always friendly when I walk in, food is always hot and ready when I arrive. Their prices are great, give them a shot! read more

Worst Chinese food EVER !!!!!!!!!!!!!!!!!!!!!!!!!!! Would not go back if the meal was free.

Ordered from them on GrubHub because they had a 4.5 out of 5 star rating. Do not understand why, this was possibly the worst Chinese food I've ever eaten. We ordered both steamed and fried dumplings, they were thick and doughy and barely cooked. BBQ spare ribs were dry and tough. There was no plum sauce with the mu shu pork. And to add insult to injury, their projected hour delivery time turned into 1 1/2 hours. Will not be ordering from them again. read more

I ordered delivery...unfortunately, this is by far the *worst* version of "Chinese food" I've found in the West Chester area. Literally, the worst. I ordered wonton soup, steamed and fried dumplings, an eggroll, and steamed vegetables. The food is simply very low quality and not delicious, truly, not in the slightest. Nothing had actual "taste". The dumplings were very thick and rubbery, and the "fried" ones were not actually fried - perhaps tossed around in a pan with oil for one minute, resulting in some browning around the edges, but barely distinguishable from the the steamed dumplings. The broth in the wonton soup had VERY little flavor. How is that even possible? The vegetables were equally rubbery and not fresh at all. I am 99% certain the entire meal was microwaved. Honestly, I cannot see how anyone gives this restaurant a positive review. Most of the meal (80-90%) went into the trash. $40 wasted. read more

I ordered using Grubhub because it had 5 star rating. Well it's not worth 3 stars. The food was below standard. I ordered the crab rangoon - no crab, a small amount of cream cheese filling and they were old, I guess ordering after 7:00 pm on Sunday mean you get old fried items. The entree was flavorless and if I wanted to add some taste, I was forced to look in the spare condiments collection. They only put three soy sauce packets in the bag...no hot mustard or duck sauce. My main complaint was the delivery person, he didn't use the instructions provided for delivery. He didn't call when he arrived, instead he stood outside for 20 minutes, pushing buttons that don't work. When the driver (not same person) called me he said they were outside for 20 minutes...I went down and the delivery person a)blamed me for his standing around for 20 minutes; b) said he called and my phone didn't work and c) told me how much I needed to tip him..which made me pull back the tip I came downstairs with. I won't be ordering from them again, the food is mediocre and customer service is lacking. Wasted $20.25, better off eating cereal. read more