This is the most honest auto repair shop you will ever find. Brought my 2012 CRV in to diagnose AC…read moreproblem that the Honda dealership couldnt figure out during 2 previous summers (it cuts in and out). While H&R couldnt find cause of problem either, they pinned it down to one possibility that they couldnt definitively confirm as they didnt have the rt equipment, and they topped off the coolant. Ray felt bad he couldnt fix the problem so he wasnt going to charge me $160 for diagnostic and coolant. But i insisted on paying as they did the best they could at almost half what i was charged at the dealership. Love these guys!!!

My family (from my father on down) has taken our cars to H&R Automotive and we will continue to do…read moreso. Very professional, helpful, friendly, honest, and won't recommend repairs you don't need. I have found their prices to be very fair. I just had servicing done on my car. I called the dealer shortly before and was told the dealer's price for the same service was several hundreds of dollars more than H&R Automotive. The only negative I can think of is that it is on the other side of town from me. Also, there is no waiting room. It is pretty much a drop off your car and pick it up later type of place. I highly recommend H&R Automotive.

If you have a simple issue like checking the blinker fluid this might be the place for you. My son…read more(Jeffery) took his car here for a simple head gasket (and other components that should be changed while the top end is off) replacement. This is a fairly simple task, however it would have seemed as though they had to hand craft the parts from scratch based on their time frame. It was constant bs as to why it wasn't being worked on, or lost parts or his girl being paralyzed (if true my apologies). I had a bad feeling from get go, kids will be kids, however this place has now cost over $11,000 in damages!! The owner needs to make good on this or file an insurance claim to cover it. Kind of wondering if they carry any licensing or insurance....? All in all save your dough! I'm sure a drunk or crackhead on the corner might have better turn around times and possibly better work. To the owner. Things happen man, it's how you handle it after that makes the difference. You own this mistake, and you know you need to do what's right.

Please stay away from this guy. He charged me 4 brake pads replacement and found out that he didn't…read moreeven change the rear but still charged me for parts and labor. Dealer did the diagnostic why im hearing a metal to metal sounds. Elden pocketed the parts that I paid and labor fee for 4 pads. I thought he was helping me to save money but I end up paying 1k +++ for the damages for my car. Crackhead will always gonna be crackhead.

I drive past this place all the time and its always busy so I figured I would try it for an oil…read morechange. The guys who run this place are a bit odd and will try to upsell. The shop itself is disorganized with stuff scattered everywhere and they had a hard time keeping track of their own paperwork and finding change. The employees doing the actual maintenance didn't seem to be following a schedule because they started work on my car ahead of the two people that were waiting. One was there for an oil change and the other for a tire rotation, so there was no reason to put my car in front of the both of them. If this shop's operations become more streamlined I'd return and could then bump this to a 3 star review, but as of now I have no plans to return.

I had taken my 95 GMC Jimmy to at least 4 other places for "quirky" brakes. Nobody could fix it,…read moreone place (that i found here on yelp) said it was the ABS module and i had to take it to the dealer HELLO did i say my truck was a 95? Like i want to spend $2000 on a $500 car? These guys at arden way auto repair are more than plug and play mechanics. They are realistic and intuitive. They even sent me ro Recycle Road Used parts place to get a used part to save me at least $100 right off the bat (and that place is AWESOME BTW $35 for a part that would be $150 new and it had a 60 day warantee...but i digress) They fixed my super dangerous brakes that other shops were too afraid to even really try to fix (i think most shops see and "old car" and know there isn't big money in repairing it). I can STOP now...even in the rain! For the first time in years, I am sooo excited! The cost was super reasonable. I am a type who researches the crap out of everything, so i know they did me right here. This is the only place i will be taking my sweet old Jimmy from now on. (Oh they even got me a ride home when i left my car there for the day) In acknowledgement of the other review..yeah, true they might not be the most organized...but did i say i can stop now??

Super easy to work with and no pressure at all. They were flexible with dates that worked for me to…read morefix two of my doors that had big dents (from me turning into a flatbed trailer) and you can't tell at all! Great work.

First off, I won't be responding to any responses or messages from this review…read more Tuesday evening, a call went out on the radio for assistance for a vet whose car had broken down and was stranded out by Sacramento airport. We got a tow (A1 towing by the way.) to my husband's next job site. Patrick gave us a call the same night, having heard our request on the radio, and offered, amongst other things, to help fix the car, free of cost. And since our car is literally our lifeline right now, that if the car was beyond fixing (or it would cost too much to fix), would set us up with something cheap we could make payments on. Here comes Wednesday... Patrick sends a mechanic out to look at the car, and help us out with food for a couple days since the start of the job site got delayed and my husband gets paid daily. Mechanic runs the OBD reader, replaced the sensor the OBD reader flagged and the battery since it couldn't be saved, said everything else looked fine (husband also looked at the OBD reader so can confirm they weren't hiding anything at the time). The car was overfull of oil, so he spent a while longer trying to get oil drained out of the car, thinking 1. That might be why the car still won't start and 2. If we DO start the car - SPECIFICALLY (this is important later) - so we wouldn't cause so much pressure the head gaskets blow. NO MENTION that they might already be blown. NO SYMPTOMS either. The last thing the mechanic said to us on Wednesday was, "I'll see you tomorrow." (He had to come back with a specific tool to get the oil filter out to drain the excess oil. Once again, his diagnosis had nothing to do with the head gaskets.) Come Thursday morning, we shoot both Patrick and the mechanic a text so we can plan for the day, try to find some place cool to settle until the mechanic came back by. (The day before the mechanic had shown back up with the part without calling to tell us he was on his way, so we wanted to make sure we were there when they showed up.) Hours went by. My husband left several messages for the mechanic and Patrick throughout the day. Grateful, but confused. Literally told them if there isn't anything they can do, to at least let us know. Fast forward to Friday afternoon. We get back in touch with the radio station. It took him a few hours to be able to get in touch with the mechanic. The mechanic then told the DJ, 48 hours after telling us "see you tomorrow" and then ghosting, that it's a blown head gasket and there's no more they can do. Oh, and by the way, Patrick is now out of town. We still haven't heard a single word from either of them. We appreciated the help. We really did. We still do. But I can't imagine a more unprofessional way to conclude business with somebody. Especially a veteran. Based on this interaction, they show themselves to be unprofessional, unreliable, and untrustworthy. There will be more work to be done on the car, and on future cars. They just lost years worth of potential business. I count myself lucky this was a comp job and that I didn't loose any money at their hands. Still very grateful for the assistance they DID provide, but it was a mockery of generosity. NOTE: I do remember the name of the mechanic, but as I'm certain his involvement in this fiasco was all Patrick's doing, I'm not willing to put him in the spotlight.

Our family always comes here when we need help with our cars…read more Danny gives great customer service. I highly recommend going to Do-Tech for auto body repair and services!

update: just found out this shop not only never did what they said they did and ripped me off,…read morecharging me for it... they damaged my car beyond its value....stay away from this place if you dont want to gamble with your vehicle.

After coming home from work on Friday and realizing that my engine was smoking and there was a…read moregrinding sound, I knew I was in trouble. Car problems always cause me anxiety, especially as a single parent. These guys were amazing. Not only did they fix the problem, they fixed several other problems that popped up as well (legitimate problems that I knew were going to be a hassle down the road eventually or were already making life challenging). They were kind, polite, and very fair. On top of that, they even offered me a loaner car so that my son and I didn't have sit in their shop for hours waiting for the service to be completed. This is now my go-to shop, and as much as I hope I don't need to return, I definitely will if something else pops up.

Very nicceee please and friendly. Edgar is really cool people. Good deals too he works with you. I…read morehighly recommend this place.

This place is the best someone hit me and took off so these guys worked with my insurance to get my…read morecar fixed even though the insurance people were not the friendly Greg kept a positive attitude shows how great and positive These people really are I'm very happy and satisfied with how my car look it don't even look like anything ever happened thank you and I will always keep my business with you guys thank you if I could give ten stars I would

I was involved in a horrible car accident last month where I was T-boned and thought my car would…read morenever be the same. The bodywork was amazing! You can't even tell I was in an accident at all. The paint was a perfect match and they were easy for me and my insurance company to work with. I highly recommend using them!

Dean & Kerri have helped me twice now with my Jaguar E-Pace, and both experiences have been honest,…read moreprofessional, and incredibly reassuring. Most recently, I brought my car in after another shop diagnosed a MAJOR oil pan repair that would have cost me around $2400. Dean took the time to properly inspect and diagnose the issue and found it was actually an oil cooler hose/turbo gasket leak that was repaired for a fraction of the cost. They explained everything clearly, never pressured me, and genuinely seemed focused on fixing the actual problem instead of upselling unnecessary work. This also isn't the first time they've helped me. Previously, another European shop in Folsom messed up my rear brake pads, and Gene corrected the issue and got everything handled properly. Honestly, the only reason I didn't go to them first this time around is because I recently moved and am now about an hour away, but after this experience I can confidently say the drive is worth it. Beyond just being knowledgeable, Dean & Kerri are incredibly witty, welcoming, and genuinely make you feel like family the moment you walk in. As someone who doesn't know a ton about cars, finding a mechanic you can actually trust is huge, and they completely earned that trust. I'm incredibly grateful for their honesty, patience, and quality work. Highly recommend Gene Mc Caffertys if you want a shop that truly knows Jaguar/Land Rover vehicles and treats customers fairly.

I am a third generation mechanic and a friend came to me with her Jaguar F-Pace and it's unique…read morerequirements (insert engineered to force you into the $$$ of a dealership service bay). I am wise enough to know you need hard won knowledge or risk serious consequences. My industry contacts directed me to Kerri and Dean at Gene's. I now know why. They are very likely the best and most honest repair shop I have ever encountered in the industry. I knew the time involved, the cost of parts and the complexity. They were spot on and I knew it was an extremely fair price. Great communication, explanation and review of parts. My project cost me half what a dealer wanted and I ended up with aircraft aluminum quality parts, in place of plastic garbage the dealer was intending to install. I refer them with confidence. If you need Jag work, have it done here.