[[HIGHLIGHT]]Had my Range Rover serviced here for the first time and was super pleased with the experience! Very professional and friendly.[[ENDHIGHLIGHT]] Service was very thorough, they went over it with me at the end and answered my questions. I felt my car was taken very good car of! Cozy waiting room with wifi and a work station with chargers. Nice clean bathroom and complimentary refreshments. Will definitely come here again and recommend them to anyone who has a Range Rover or British car that needs serviced! read more

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These guys are great for automotive repair. They worked on my Land Rover and they were so professional and communicative. [[HIGHLIGHT]]They kept me in the loop all the time regarding insurance and really fought hard for me to get insurance to pay for it all.[[ENDHIGHLIGHT]] They did an amazing job repairing my Velar and I would highly recommend them for your auto repair. [[HIGHLIGHT]]Nathan was my main contact and he was absolutely amazing to work with.[[ENDHIGHLIGHT]] My vehicle runs great and better than before it was repaired. If I ever need another repair I am going to go to Kings Cross Automotive. read more

If you care about your car, this is the place to go. The team is polite, easygoing, and skilled at their craft. Each of my visits has been met with great care. [[HIGHLIGHT]]Their upbeat attitude while working through diagnosis/repairs is refreshing.[[ENDHIGHLIGHT]] The waiting lounge is sleek with cool temperatures, wide variety of reading material, and other appreciated amenities. The owner (Michael) balances knowledge and kindness very well. Also, [[HIGHLIGHT]]Nathan is consistently attentive and personable from the get-go.[[ENDHIGHLIGHT]] Thank you KCA for the wonderful service you provide!  - Chris C. read more

I have a 2016 mini cooper that needed a couple of things done. Most shops were giving me a month out date or charged absurd amount of money. [[HIGHLIGHT]]With Kings cross I was able to make a same week appointment and get answers.[[ENDHIGHLIGHT]] They helped me make list prioritized most important. can say they're by far the most flexible and kind people I've worked with. I couldn't recommend them enough! read more

Kings Cross Automotive - Car - Auto Repair Near Me - Vancouver, Washington

Let me say this is the only place I would ever take " Baby" my 2008 LR 2. Took car in for repairs. They honor there work, are knowledgeable of course on imports. The service is outstanding and nathen ( service writer) very kind. The shop owner is why I go only to Kings Cross Automotive. read more

Took my car in they've had it for 2 months I get it back and drive it and the same problem happened again so [[HIGHLIGHT]]now I have to call them again and have them come get my car and take it back to the shop to fix it for free.[[ENDHIGHLIGHT]] read more

The team at Kings Cross Automotive are all absolutely phenomenal. I recently came here to get a pre-purchase inspection done on my Aston Martin DB11 in for a prospective customer. From the minute you call to book your appointment they are extremely friendly and knowledgeable. They went above and beyond to assess my needs, answering all questions I had making the entire process seamlessly easy. I would highly recommend coming here especially when servicing any luxury/exotic cars as they most definitely know what they're doing! read more

Kings Cross Automotive - 2017 Aston Martin DB11 - Auto Repair Near Me - Vancouver, Washington

Horrible experience and no accountability. They left covers loose, they forgot a screwdriver on the engine, broke the spark plugs they installed. Need I say more. Oh wait, They didn't even give me a break on the fee; still charged full price on labor. DON'T GO THERE read more

It feels good to drive my Land Rover Discovery again. Their top mechanic put together my new motor from England. Best it's ever ran. Thanks to Mike and Rob, my confidence in automotive garages has been returned. They treat me with a great amount of respect. The shop hosts a family day serving customers with food, games and prizes. A pillar in the community. Very generous year round. I couldn't be happier. read more

Kings Cross Automotive - Land rover Discovery service - Auto Repair Near Me - Vancouver, Washington

Great service, fast and efficient, [[HIGHLIGHT]]friendly employees[[ENDHIGHLIGHT]], nice, very nice waiting room. Great snacks and coffee.

Kings Cross Automotive is the best shop in the Vancouver, WA area to take your new or old Land Rover or other British vehicle. They have provided exceptional service to me and my 2003 Land Rover Discovery and given me confidence to keep it running for another 20 years, and to buy a second one! They are a big shop that can get your vehicle in and fixed quickly, and they do offer personal pickup or drop off if you are in the local area. Mike, the owner, is an honest broker looking out for the best interest of your vehicle and the adventures you plan to have in it on your budget. Mike and the staff are very personable and want your business and it shows; you won't get a bad attitude from anyone at their shop. Everyone is helpful and friendly. read more

Always going above and beyond. Highly recommend for any any vehicle service. Nice waiting room with great amenities. - Daven read more

So glad I found this place. I have an old Mini Cooper. They were stellar from start to finish. Great communication. Really felt they cared about their work. Just outstanding. And front desk Mia needs a raise. Lol. She's a gem. read more

1. Knowledge of Jaguars Expert 2. Level of customer service : 10 3. Knowledge of Coordination/ Scheduling appointments : 10 4. Knowledge of common problems with Jaguars :10. 5. $$Price/Hourly Labor Cost and Cost of parts /Fees : 10 I've been to every west coast competitor, Kings Cross costs substantially less than Stealership, " I mean the Dealership. 6. Knowledge of properly using Diagnostics and the process : 10 with honesty and integrity. Always communicated effectively with customer and getting permission and or authorization before moving forward with repair process. No pressure and very sincere kind and understanding. If repair is over 5-10 grand KingsCross will recommended best option and explain whats logical and kr rational depending on the issue at hand. 7. Knowledge of Vehicle Chemistry: and Sensitive Nature of issues even the unexplainable ones. Profound.I 8. Knowledge of Jaguar Anatomy: profound 9. Awareness of the other guys and or certified available Market(competitor repair shops to include Jaguar Landrover : Immense. He appears to know every detail of every horror story 10. most likely one of them Plays the violin well. 11. Potential unverified but most likely one. or more staff members Is an expert ..... swordsman, sword 12. Has a good practical knowledge of British and or European Care 13. Bonus: Very nice facility, break room is neat. Mia the service Manager would Out perform most of the so called Certified technician/mechanic personnel at Jaguar Land Rover on an exam that is required to obtain certification and perform repairs on Jaguar Vehicles. read more

I'm sold on now coming here over Land Rover Portland. Customer Service top notch, explanation of repairs and Maintenance and they don't Nickle and dime you, they are passionate about you vehicle. Go there and have Mike and his company keep your vehicle running 100 percent. Real people, taking care of their Customers! Thank you Mike read more

Our 09 MINI Cooper S had been in and out of the dealership for engine fault lights and misfires, their only answer was it needed a valve cleaning. Less than 1,000 miles later and it was back on! Their answer... it needed a valve cleaning again. A very good friend suggested that we take it to Kings Cross. Made an appointment, brought all the paperwork from previous repairs, and a strategy was developed. It took a couple of visits to work through all that was found but, it has never ran better and is once again a dependable car. Just stopped by the other day to tell them just how happy we are with the work they have done and that the car is fun to drive once again. read more

Cant give me an appointment or time frame to unlock my Rover....sad...and only 22 reviews in how long being of business. MIA WAS HELPFUL....HOWEVER TECH HAD NO DEFINITIVE ANSWERS...Jaguar Range Rover in Portland was the place to give me an appointment... read more

I took my green beauty into get a new turbo. They let me know it would about a week to get the part and then about 3 days in the shop. Well the part came in under a week and they had my suv in and out same day. Talk about service! Then they said I also needed new filters air and in cabin. I know what a pain it is to install the in cabin so I asked if they would and they did. I just found my new repair shop for my range rover. Next up control arms. Again a service that would of cost me about 8 thousands is only going to cost me 1900. Thanks again guys! read more

Live these guys! Can't say enough about them but trust them implicitly! They were professional communicative and helpful!

Inspection for AC and exhaust cost $438. No parts or labor. Completely ridiculous to charge a customer this amount to tell you AC compressor out and muffler has hole. Another shop charged me nothing to tell me exhaust issue which was second opinion. read more

I'm a garage mechanic who does 90% of the maintenance on all my cars, until i get to electronics or transmission issues. I'm so happy and grateful to have been regerred to Kings Cross by my brother! When you have been a garage mechanic for 15+ years, you have a pretty good idea of how much parts and service typically costs for your cars. I have gone to other Land Rover shops, and most of them tend to think that since you drive a Land Rover/Jaguar vehicle, you are made from money. That was not the case with Kings Cross. Even after I told them I do most maintenance myself, they gladly shared their insights and gave tips on how to properly do some things pertaining to my cars preventative maintenance. Most shops won't ever do that. Their diagnostics prices are very reasonable and they tend to do things in a timely manner. They diagnosed my Range Rover, told me what was wrong and what to replace, reset my suspension and I was on my way with 4 codes less and with 1 part on order, and the best part is, it didnt break my bank! Thank you Justin and Mike for being honest and reasonable. You have another loyal customer. read more

2015 Mini here.... had a horrible "clunking" sound. It was the shocks/struts. Kings Cross does all my general service so the got me in. I am so happy to have my baby back and all better. Great communication. Thanks!! Actually in Camas, WA. don't know why it says Cali. ??? read more

I just brought my 2000 Land Rover Discovery to Kings Cross for some maintenance, and I couldn't be happier. I typically do my own maintenance, however I had a brake system issue and a vibration I couldn't resolve, and elected to bring it here. From the get-go my service advisor Rob was attentive, helpful, and never pushy. The day I dropped the Disco off a diagnostic test drive and general safety inspection was performed. I was sent a sheet with the results and pictures of problem areas they found that afternoon. Rob followed up with a phone call and we discussed what the technician had found and the costs associated with the repairs, and the various options I had. Once I decided on the work I wanted to be performed, parts were ordered, and they arrived and were installed the next morning. I had the Discovery back at the end of the second day. I cannot recommend this shop more highly. Their work was quality, the turn around time was extremely fast, and the communication was second to none. All work and charges were discussed beforehand, and I was never upsold or pushed to do any work that I would rather do on my own. If you have a British vehicle, this is absolutely the place to bring it. read more

I am beyond impressed by the service I've received. I recently purchased a 2019 Jaguar and wanted to confirm everything was in good shape prior to taking a road trip. The team did a thorough inspection (photos included) and despite finding cosmetic issues didn't try to "sell me" on repairs. I also, might have (ok I did) damage my side mirror and it needed to be replaced. Cassy and Mike knew I was heading out on a road trip and despite Covid slow parts delivery down, did all they could to expedite the process. I highly recommend Kings Cross. It's hard to find knowledgable and personable folks all in one shop... yet Kings Cross has managed to do it. I will continue to rely on them for all my service needs! read more

The folks at Kings Cross Automotive did a fantastic job recharging the A/C system on my 67 Lincoln! They were super friendly and very well informed. I had just completed an engine overhaul and I needed the A/C system recharged with R12. They were able to do the job while I waited in their very customer friendly waiting room, keeping all of the social distancing rules in place. I highly recommend them! read more

Having read some of the other reviews I have to think my experience w/ this shop is something of an outlier ... but, it has been as bad as you'd want to imagine. Had them install a new HVAC control unit. They did. But they didn't calibrate it, so it doesn't work at all correctly (there's heat but only when on "maximum"). Returned it so they could calibrate it. They fiddled with it for a while then decided add'l parts were needed - to the tune of $1,400! Decided not to do that. Now, after their fiddling, there's no heat at all. And this is just the tip of the iceberg. There was one misstep after another over the course of 5 weeks or so. Turned out to be the kind of experience you dread most when trying out a new mechanic ... read more

I am the "step-mother" of a vintage (1997) Range Rover. It's a love-hate relationship, really. I spend countless hours trying to convince my better half to let go of this rig and invest in an upgrade. (I'm certain this will never happen.) With that said, it was critical that he find a reliable, professional mechanic who is also affordable. We had been to countless mechanic shops in Portland being totally taken advantage of by sky-rocketing, unrealistic prices. I stumbled upon Kings Cross via Yelp and figured we would check it out since it had some great reviews and was so close across the river. Kings Cross exceeded our expectations in so many ways. The mechanic is very friendly, honest, and has really fair prices. It doesnt stop there, however. the waiting room is really nice...it made me feel like I was at a dealership! There is wifi, tv/cable, magazines, coffee, water filter, and nice lounge chairs. This makes a huge difference to the small business owners getting their cars fixed who can't waste time sitting in a metal chair line-up in front of a counter (like most small places!) with no work space or place for a private phone call. Kings Cross has guaranteed their work, as well! I would highly recommend Portlanders stop getting wheeled-and-dealed and head across the river to this great place! (Bonus: check-in on Yelp and get a 20% service discount! Score!) read more

These guys are absolutely great.i made my decision calling around and also personally checking out there reviews as well as taking my land-rover to there shop, i read all the positive reviews before i brought my land-rover here and these guys know there stuff ,quality quality quality,if you want the best for your vehicle these guys are for you ,good pricing but not so cheap that you question the work on you car ,i will not take my vehicle anywhere else . thank you kings automotive for providing great customer service.and also may i add your shop is so clean and this shows how much you care about your place. read more

My car blew a head gasket while I was parked eating. I have a friend who works here I asked if they could service my car. After a week of sitting there they finally feel me my head is warped. When I get a new head they tell me that it turns out my whole engine is destroyed which is 3 weeks later. Even before they took my engine apart I was quoted for 3k every other person I've talked to said they were trying to scam me. They quoted me 800 to resurface my heads. When it's at most a 100 dollar job. My car hasn't been fixed or worked on just looked at and they are saying my bill is 3k. This company is a bunch of fakes and deserve to be reported. Im going to be contacting lawyers and other mechanics about what I should do. Don't ever use this place read more

I had an issue with my Range Rover and these guys took care of it promptly and treated me fairly. No hard upsell, just a few FYIs. I would feel good recommending this shop to anyone. read more

Great shop wonderful people. Best rover shop around. If you care for your rig as I do then take it here.

Glad to have found Kings Cross Automotive. Joe is stellar the phone and counter. Mike has serviced both my Land Rover and my Mercedes and I couldn't be more satisfied. We don't always get the best news about automotive repairs but their attitude and service took some of the sting out of the bill. Great job, guys. A great alternative to the dealership and other shops that can't seem to return calls. read more

I've brought my LR3 here several times now for scheduled and unscheduled service. Each and every time I'm greeted by the wonderful staff. Michael, Justin and crew know their stuff about these vehicles and have made sure to take excellent care of my Land Rover to keep it going for years to come. I travel 75 miles just to bring it to them, because I know these cars are what they specialize in and know they are trained to service them properly. If you need service on your Land Rover, Jag or anything else see these guys, you won't be disappointed. read more

My Mini Cooper had a clutch problem and I needed it fixed fast. Mike found that hydraulic fluid from the slave cylinder was leaking onto my clutch and he fixed it fast. I had him replace the clutch (75k miles), so now it's running better than ever. The price was less than I expected. I am very happy and will use Kings Cross again! read more

Kings Cross has been my go-to place for my automotive needs! They have wonderful customer service, a nice waiting room with an area for my kids to play along with coffee & snacks, and can usually get me in pretty quickly. Oil changes are quick and painless! Sadly, I have moved to another state and have yet to find a reputable place to take my vehicle. I highly recommend Kings Cross to anyone who wants a trustworthy place to take your vehicle where they are honest and you will leave satisfied, not feeling like you have been ripped off (like what seems to happen when you go to a lot of other repair shops!). You won't be dissapointed! read more

I am so grateful for Kings Cross Automotive. They are kind and honest folks. Mike always makes sure I get my Range Rover back quickly and efficiently. Justin handled my insurance claim from start to finish and was great listening to all my concerns throughout the process. They replaced the whole front of my car and did a wonderful job making it all new. No used parts as I requested. They fit me in on a days notice and they really take car of their customers. Thank you for standing out way above the rest! read more

I highly recommend this shop! Mike was quick and honest with me about my Mercedes that was towed to them. Customer service was amazing and I will return to them in the future. Thank you for your promptness!! read more

5 Star Company all the way. I was referred here from by Les Schwab. One shop had told us the loud noise in our 2007 Land Rover/ Range Rover was a wheel bearing so I called Joe at Kings Cross to get a second opinion. He was so honest and attentive to us. They checked all my wheel bearings (which were fine) and diagnosed the car for a new transfer case. They had it done on time and gave us a great price. It's so hard to find honest car repair shops anymore but this shop is definitely one. They don't charge for anything extra and they do exactly what they say. Thank you Joe and Kings Cross for taking care of us!!! You have a loyal customer. read more

We recently purchased a used Land Rover and Mike put our mind at ease. He was honest, friendly, skillful and always willing to accommodate. He even went above and beyond for some other issues that came up with our vehicle. I would highly recommend this place for all your Rover needs!! read more

They fit me in on my only day off from work. Best price i found for an oil change and fast friendly service. I had a coffee in their air conditioned customer lounge and was out the door within 25 mins. Highly recommended. read more