I had 2 sets of frames I loved that needed new lenses. They created exactly what I wanted and it…read morewas so reasonably priced I thought the price they quoted me was just for one set. Fast forward a couple months and I broke one of my frames. They popped the lenses into new (same frames) I'd sourced on the internet, and I was on my way in less than 5 minutes shocked that they didn't charge me. At a time where everything seems so expensive, and we are so used to being nickel and dimed and over charged, this is such a breath of fresh air. I'll never go anywhere else for my optical needs.

I have only been here two or three times, but the help and service have been FANTASTIC! I came in…read moremonths ago with my mom's glasses missing one side arm. They found a replacement in their inventory and fixed it for free! I currently have an issue with some prescription eyeglasses done elsewhere and came in for advice. Matt took time to explain and show me the problem and give me his recommendation. I have yet to be charged for any of their help or service.

3-18-23 Bought 4 pairs of Ray-Bans sunglasses from this…read morelocation inside Macy's in 2 years. I keep losing or breaking them. Every time I come, I get great service! Exceptional service this particular time. It's a Saturday afternoon, and the weather is sunny 68°. Came in because I lost a screw in my glasses. Nathan was swamped. He did a great job managing the crowd and assisted everyone in a timely, consistent manner. Great customer service by Nate. He's exactly why I definitely recommend this location and Nates service to friends & family. My glasses look like the day I got them because of his cleaning.

This is a great store. The best thing about this location being in Macy's is that when they have…read moreevents most of the time they honor the 20% Macy's star pass or have additional events. The entire staff is well educated about the products AND they are all so nice and helpful.

I go to a lot of eyeglass places here in Bakersfield. I can tell you that the staff here is…read morefriendlier than other staff anywhere else that I have gone. Right when you walk in, there's so many frames to choose from. There's high-end frames and regular frames. And I know that I'm going to be back for some Burberry frames. But I went in there today to take an old pair of frames and put new lenses in them and it was very quick. I have a lot of problems with my eyes so my glasses are gonna take a few weeks to make but regular Glasses only take about a day. I am really glad that I found this place. It was probably $100 cheaper than where I normally go. It wasn't that crowded. I went on a Monday morning. I will update when I get my frames in hand.

Walked in for some glasses. I asked kindly do I sign in ? The girls are the counter were like for…read morewhat ? In a smart tone. I said glasses. You picking up ? Again attitude. No I will just come another time. 1st one had wrinkle clothes and her hair not brushed and the other bad attitude. I will come see their manager on Monday.

Today we decided to go shopping for our new glasses after putting it off for months due to my…read morehealth issues. As usually upon walking in you are greeted with a friendly smile and hello which is always a plus for customer service. We were given trays for our glasses while they checked on our coverage. They have a very nice selection of men and women glasses. We are always pleased with this business. Agnes is very nice and helpful... she was able to help myself and my husband with our selection process. After finding the glasses we both liked CeCe also very nice and helpful came over to assist us and everything went smoothly. We were able to both get the glasses we liked and Agnes help my husband with his old pair we purchased from them years ago. Great customer service as usual and we highly recommend them for your eye glass care. We'll upload pictures of our new glasses in a few weeks. Thanks ladies for everything.

I highly recommend Bakersfield Eye Care for anyone looking for glasses! My eye exam was incredibly…read morequick and efficient. Right after the exam, the optician, Deborah, already had a curated selection of glasses set out for me. She knew exactly what I was looking for, which made the entire experience quick, easy, and stress-free. They have a variety of frames to choose from. Deborah was patient and ensured everything was good when I picked my glasses up. Plus, the turnaround time to get my glasses made was impressively fast.

I went in today to get my glasses adjusted. I was helped by Olivia. She was super friendly and nice!read more

The staff is always great! Excellent service! Ilma is always so helpful and nice. Just sad that…read moreshe's not there everyday. So if you want her to help you out. Try the weekend.

I have been doing business with Ken's optical for over 20 years now. They do an excellent job! I've…read morealways had great service from them. I live over 400 miles away from them now and I still do business there so, I highly recommend them. Scott B

Love love love this place. Very honest. Helped me fix a few pairs just for being a customer. Great…read moreselection. Now I have my mom going there too. Don't let the location scare you away. It is very nice inside.

Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

Easy to schedule, friendly staff. Dr. Vance is knowledgeable and takes plenty of time with…read morepatients. When it's time to pick glasses, Laura is amazing. She helps select the perfect frame for me, that coordinates with my style and face shape.

wow ! bakersfield is hiding a huge gem. food , fun, dancing, jewelry,great seafood , juice stakes,…read moreand sweets galore! in weekends they have bands and other live music to entertain their guests.

Lots of little shops and places to eat. Every person was nice and greeting to us. Enjoyable food…read moreand drinks at restaurants. Pricing was comparable. Great deals.