Great food, decent coffee and the people are nice. Service is a little slow so don't go if you want to get in & out quickly.

Love this place! Fresh yummy breads with real ingredients...my turkey was actual turkey!! Awesome pastries! So glad this place is a little out of the way so I can't justify stopping by all the time! read more

I live right down the street from Kneaders and have been here multiple times. There are several problems wrong with this place. First, I consistently get the chunky cinnamon french toast. It is either fantastic, or absolutely terrible. I also ask for extra whip and strawberries, due to them offering very little to begin with. I have probably ordered this a dozen times, before they start charging me $1.50 extra. The price is already decent for what you get, but does it really cost you that much for whip and strawberries? There was never an issue before? When I inquired about how long this extra charge was implemented, her response was a very rude "since forever." After going two or three more times, it seems that she is the only person that either tells me about the extra charge, or is the only person that charges me extra for it. Either say, this place has very little consistency both in quality, and in service. Second, the drive-thru is slow, and half the time they get my order wrong. I ordered a hot chocolate, which they forgot to give me. Once I came back for it, they handed it back to me saying "Oops, I forgot!" It was cold and I asked them to remake it, which they refused. Third, their prices are a bit high for what they are selling. I have mostly tried their breakfast food, and I've yet to try their lunch food. Smoothies are okay. Terrible service. Decent food (which can either be on a range from decent to terrible). The only reason I go here is because of proximity. If you want a decent bakery, find your local Paradise or Panera. read more

Everything is fabulous here but the chicken always tastes like rubber and fake. It's gross. Do not order the chicken EVER

i love this place! food is excellent , staff is super nice all the time. fast and efficient drive thru. if you haven't tried the oatmeal cookies there amazing!! kneaders is my go to highly recommend! read more

Can I get some meat with my bread?? The way this place makes there sandwiches is absurd. This turkey sandwich may as well be a vegetarian sandwich with the lack of turkey. This place is awesome at making it look like you got a fully packed sandwich, only to find out that it's an illusion. A sandwich this price should not be all bread and no meat. read more

Sandwiches are terrible. Breakfast sandwiches are decent. Wildflower bread company is way better.

Slow service. Several occasions, I've spent approximately 15mins or more in the drive thru for just small pastries. Expect to wait regardless of busy hours. read more

Chicken chopped salad was mediocre. Mostly iceberg lettuce with little else, and dressing was not tasty. Such a bummer since I like the idea of their menu. read more

Great place!!! So many awesome options!! A little overwhelming as it was my first time visiting.. however I believe that everything is probably equally amazing taste! The service was fantastic the young girl at the register was so friendly!!! read more

Went today...my daughter ordered the turkey cranberry croissant. The cranberry sauce was very sour and did not appear to be cranberry sauce. I ordered the turkey bacon avocado salad. It came with blue cheese dressing. I went and changed it for ranch and when I was almost done, I realized there was no avocado on the salad. I've been here many times and this was by far my worst experience. Has the management changed?? read more

I like Kneaders, but this location is so inconsistent with orders. There is always something missing from the salads or there are more items of one thing and hardly any of another. I ordered the BBQ chicken salad today and there were no avacado, or BBQ sauce:( I will not be spending my money at this location. read more

very disappointed!! it was busy we understand that....somy husband and i waited.....and waited....and waited...patiently....waited 25, 30 then 35 minutes!!! i went up to the counter as i seen people behind us in line eating. the cashier said sorry there are busy then he looked for our order and said it got lost. one oher note the tables were dirty customers including myself had to clean our own tables to sit down. we will not ever go back!! read more

My daughter and I went to order take out yesterday. We have heard lots of good things about this place from all of our friends. The person working the drive thru. Didn't seem to know what he was doing and wasn't very helpful at all. We have never been there before and was not sure what to order. No help at all, I understand these are weird times. We ordered a club sandwich and a cup of soup with a slice of bread. When we pulled up to the window we waited about 5 minutes before anyone said HI? The guy didn't even ask me if we wanted a drink or any sides. He opened the window and took our payment and gave us our food. It was a weird ? The guy didn't have gloves on or a mask. I'm not trying to be mean or mess up his business. I just know with a little more care it would help his business. Plus while waiting at the window for 5 minutes. (no other cars around) We noticed weeds all over and the window seemed dirty.. The food was just ok, for $16.00 it was small for a club sandwich and soup.. disappointing. read more

I work for a doctor's office right down the street from kneaders. We occasionally have pharmaceutical reps come in for lunch meetings. We have had issues both times. Both times we call our order in and explain that the rep will pay for the meal. Both times our reps have called to pay for the meal and kneaders didn't have the order after we had called it in. This of course causes chaos since we are so close to our lunch meeting and we can't extend the meeting otherwise we would be late to see patients for their appointments. This particular time however upset us the most. The stated that they didn't have any record of the order even though we had called it in 20 minutes prior and confirmed with a girl named Jordan. When the rep called the restaurant they stated that no Jordan worked there. The rep was dealing with a girl named Laura or something similar to that name. So our office called to figure this mess out and we talked to an Angela and miraculously she found the order however it had not been prepared. She said it would take an additional 30 minutes and by this point the order should have been paid for and on the way to our office. We could not wait for the food to be done otherwise we would start our afternoon clinical later than expected. So we cancelled our order. Kneaders has good food but the fact that this has happened twice to our office is a little ridiculous. They either need a better system and get organized or they need more competent employees. read more

We have been here 6+ times at varying times of day. Employees are always personable and the food is delicious! We especially love the cinnamon rolls, mint brownies and salads. Drive thru service is routinely slow, but worth the wait. read more

Highly disappointed with this place!! Waited in the drive thru for 15 minutes and only 2 cars ahead of me..ordered a grilled sandwhich and they gave it to me cold...CLEARLY not grilled. Not impressed that i had to get out of my car and go inside after all this and then there was nobody at the register to help me..waited at least a full minute before anyone even noticed me standing right there and took them an unbelievable amount of time to grill the sandwhich..never did get the pickle spear which really upset me because they charged me for it..these people need to get their act together.. read more

Very Disappointed. Got the French dip sandwich. Nothing else came with it other than the au jus. The sandwich was edible but did not taste good. read more

This place is extremely over priced for what you get. It literally looked like a 5 year old put my sandwich together. It was sloppy and barely had any turkey on it and maybe a small slice of avocado. Not to mention it was $9.36 and that DID NOT come with a drink or a side. My sons pancakes were 3 extremely small sand dollar sized. The only good thing about this place is that it has a drive thru. Very disappointed. read more

Great for sandwiches and a quick meal. Staff is friendly. Prices reasonable. Yummy French toast. Wish they were open on Sunday

While their food is nothing amazing or to rave about, it's an easy drive through meal that is better than other drive through options. However, the last THREE times we've gone through the drive through our order has been incorrect every single time. So it will probably be awhile before we come back. The errors are just too much to justify continuing to go. 1) the first time we ordered a kids meal (grilled cheese), got home to find out there was no sandwich in our kids meal. Just a milk, cookie and bag of grapes. So I ended up making our daughter a sandwich at home. 2) The second time in our kids meal we received grapes, chips, two milks, and a sandwich. Our sandwich order (adult meals) was correct. 3) Third visit in the drive through, ordered potato salad with one of our sandwiches and didn't receive it, (received green salad instead), iced tea was supposed to be large and was given a reg. They obviously need some quality control on the drive through line. It appears reading through the other reviews that we are not the only ones who have had issues with receiving the correct order via the drive through. read more

This place is amazing! I love their Broccoli and cheese soup and their divine veggie avocado sandwich! Only downer is the long waits in the drive thru :/ other then that this place was yummy and I would recommend. read more

Wanted to try this since I've personally never had their food before. Went in to order the turkey bacon avocado sandwich because it looked amazing. I asked for no mayo and was informed that it only came with kneaders sauce. I inquired as to what kind of sauce it was or what it was comparable to. The person taking my order gave me the line "I don't know, like a ranch". Not really getting the warm and fuzzy I assumed it best to just get the sandwich and run so I wasn't late for work. Turns out not checking before I left was a terrible idea, that part is my fault. Arriving at work I opened the box my sandwich was thoroughly dressed in what looked like mayo. Turns out after some research that it is a sour cream mayo. The chain appears to have grown faster than their ability to properly train employees. I would probably wait a few more months for them to work training problems out before attempting to eat at this location again. read more

You know I love this place but can't take their ineptitude any longer.... Went through the drive thru tonight and almost every order was wrong... From being served soda water for diet soda, sandwiches missing veggies or being served the end cut of the vegetables, to being laughed at in the drive thru for correcting the workers that our order was still missing items... Good luck kneaders, with service like that your gonna need it! read more

Every time I go here they are out of something and I leave disappointed. Today I went to get a chicken noodle soup kids meal for my son who was home sick and they were out. I asked for a different type of soup but they said they don't substitute. They don't substitute for something they are out of?! The last time I went they were out of the bread I wanted! Not only that but they are expensive and they usually get the order wrong. Not only did my son not get the soup he wanted but they also forgot to give him the cookie that was supposed to be included. For the price I paid for my family to eat there, could of gone to a really nice sit down restaurant. The food isn't that great either. Our sandwiches were smothered in mayo and the salads looked like slop. The line is always long too. I think I finally learned my lesson and will not be back. read more

I don't know why there would be a single negative review of this place! It was awesome! I was hesitant because of the ratings I saw on Yelp, but we were hungry for breakfast, and in the area, with not much else around. It. Was. Wonderful! The girls at the register were super friendly and helpful (and even had free samples of muffins and scones, and let me try both :). They happily answered all our questions, very knowledgeably. Then, because we had so many questions, the line started getting longer behind us (yes, we were THOSE people), and they immediately opened up another register when they saw this happening. The iced coffee was very good and they offer many syrup flavors - both regular and sugar-free - to make it even yummier. Now onto the food. I ordered the Greek omelette... SO GOOD!!! Even the toast on the side was perfectly toasted and lightly buttered (although I do wish they had told me it had butter on it, or just put the butter on the side). My husband got a croissant breakfast sandwich, which I tasted, and it was good as well... And the cinnamon roll... OMG. Get it heated. So dang delicious! Unfortunately, we don't live close to there, otherwise we would have definitely been back! Highly recommend! read more

Did NOT like this place I got half a salad and half sandwich and the food just tasted generic, fake! I feel like we have so many better options for sandwiches, soups and salad... Wildflower, Panera and Cafe Zupas taste WAYYYYY better then this place! read more

I've always highly recommended Kneaders breakfast to everyone I know. But moms- listen up! Healthy, quick, DRIVE THROUGH lunch for the win today! I had the turkey bacon avocado sandwich and it was delicious. You'll be hooked. read more

I've went here I would say five or six times since it opened always has been a positive experience the food is wonderful but today when I went through the drive-thru the car in front of me must have had a very large order and so it took a very long time in the drive thru I however had a very small order so when I reach the window I made the person aware that you're in Phoenix and it's about to be summer you can't leave people in a Drive-Thru where they can't get out leaving a car at an idle with air conditioning running in Phoenix some people's cars will start to overheat and I think you might want to think about that period have people with large orders pull around on the side and Park. The manager was not nice she was not friendly and therefore surprisingly enough it completely changed my mind about this location he had the ability to change my mind in a variety of ways but as far as I'm concerned I don't want to get stuck in a Drive-Thru again not in Phoenix Arizona read more

Love having the drive through option. The menu is really great and the bakery is to die for. The service is fast and the restaurant is very clean. I really like the chicken salad and my kids love the grilled cheese. A little pricey but better quality food than typical fast food. read more

The food is delicious. It's a wonderful place to visit and eat. Very clean and friendly. The staff is very friendly and helpful. All the food is prepared when ordered and made fresh. I loved it. read more

Food is pretty good but they ran out of napkins! Ok you can get low on napkins but how about running to Costco and getting some napkins??!!

Fantastic food! Great service! I feel that it is good value for the price. French toast is awesome but only served until 11am. I highly recommend the turkey, bacon, acacia do sandwich. yum! read more

I've eaten here three times, and every time I've been underwhelmed. Twice I ordered the turkey bacon avocado on focaccia, and one time I got a salad. Simply put, the prices are too high. Almost nine dollars for a salad or sandwich? I would gladly pay this amount for an amazing sandwich with a side included, or a salad with creative ingredients, but I haven't seen either out of this place. It's ok in a pinch, but I definitely wouldn't recommend going out of your way to try it. Boring menu and you will likely feel ripped off. read more

Very disappointing!! I ordered a Turkey Bacon Avocado Salad, cup of French Onion Soup and and Kids Meal with the ham sandwich. First I was given a hard time about putting red onion on my salad and told it was against protocol to add red onion the the kids sandwich. The said they could add it to the side which I was ok with. When I arrived home(5 minute drive away) the soup was cold and they forgot to put on half the ingredients to the salad. There was no feta cheese, cucumber or tomatoes. I decided to take the salad back which was a hassle. When I told them what happened I basically got, a "sorry." After a long pause she reluctently asked if I wanted a new salad which I did. So I drove back and waited in line for my new salad. When I got the salad this time it had no croutons on it! Once I fianally got home to eat the salad it was gross to say the least. The turkey used on the salad seemed like they got it out of a can and was not fresh at all!! I will never go back to this place. read more

The service wasn't too good. They didn't stock up the beverage area (out of straws and tea). The soup wasn't hot, thought it was a bit over priced. read more

Don't waste your money - stick with Paradise/Panera. First visit here - ordered a chicken salad croissant. Took the girl forever to figure out how to add a bag of chips to my order. Got my sandwich - that was 90% sliced waterchestnuts and 10% chicken. I kid you not. Wish I had taken a picture. Too much mayo. BLAH! Never again. Just not worth the aggravation. read more

I really want to like this place, but their drive thru service is terrible. I have gone through the drive thru at Kneaders about 5 times since it has opened. I am not sure what the problem is, but the drive thru seems to be badly miss managed. Each time I have gone, I have waited no less then 10 minutes (sometimes with out any cars in front of me), and they longest I have waited has been 18 minutes. Today I waited for 14 minutes for my one sandwich and one drink. I couldn't get out of line, because there is no place to turn. This needs to get fixed asap. read more

Food is wonderful! Staff very friendly. However ever time I have used the restroom.... Soap dispenser is in pieces or there is no toilet paper. Paper towels and tissue all over the floor. read more

even though this place has a cute vibe, do NOT be deceived. I've had pastries from here before that were okay, but this was the first time I've been for a full meal and I will never have one again. I ordered the pesto chicken panini, and the chicken was very dry and extremely flavorless along with having ZERO pesto. it was supposed to come with Parmesan potato chips, but instead I got barbecue because they ran out. I also got a cannoli, but when I bit into it, it was extremely soggy and tasted like oranges. WHAT CANNOLI TASTES LIKE ORANGE? I then came to a conclusion that it tasted like baby aspirin, which is pretty disgusting. after this experience, I will NEVER go back to kneaders. read more