We own a "flat" (shallow slope) roof ranch home in Boulder Creek (Santa Cruz Mountains). This is the worst kind of roof- leaks are built-in, and re-roof jobs usually don't last more than ten years. We have re-roofed twice in the last 20 years, and we were looking for a good contractor to install our LAST roof. Our Knox representative introduced us to the "Duro-Last" roof materials. This is an engineered polymer roofing material that carries an unheard-of guarantee. "No leaks for 15 years, or a complete replacement roof is free". The manufacturer of this material has been in business for 35 years, and has never had to replace any of their roofs. I can't say enough good things about the Knox work crew who did the installation. Every one of the dozen or so members of the crew were skilled, meticulous experts, and true craftsmen. The Duro-Last roof is a system containing many components that are applied in layers. Prior to installation, our roof needed a lot of structural repair because of rotting wood that was caused by past poor roofing jobs. The carpentry of the structural repairs was first rate. From the time of our estimate until the end of the installation job, we had contact with four different Knox corporate officers, and they were just as competent as the work crew. All of our questions were answered in detail, and no sales pressure of any kind was exerted. In 30 years of living in the San Lorenzo Valley, this was my best experience with any contractor. I am a retired Engineer, and I watched every operation that went into the installation (out of technical curiosity). Unless a 60-pound redwood limb falls point-first from 100 feet up and spears right through my new roof, I cannot imagine how this new roof could experience the slightest leak. I feel as if a Kevlar bullet-proof vest has been shrink-wrapped on top of my house. If my readers do not have a flat roof, great! You are one step ahead. If you do have a flat roof, this Duro-Last system is the way to go (unless you just like to buy a new roof every few years). But regardless of what kind of roof you need, Knox Roofing will do an absolutely perfect job for you. Best contractor ever! read more

We recently had Knox Roofing tackle our 25+ year old roof. We received a quick appointment (within 3 days) and a very fair estimate. We obtained several other quotes from local businesses as well as from a "local big box" store (a total joke, but that's another review) which actually were fair but all were more expensive except one and/or not clear in their appraisals. Warren's estimate was prompt, fair, and concise and had the most comprehensive warranty. We were delayed in committing to the roof for almost a year and when we recontacted to hire him, he adjusted the bid based only on the materials increase, a couple hundred dollars which to our delight was much less than we expected. Our roof was on the books that next week and can't express how impressed we are with the work they did. During the construction, we decided to make a change (less work), and expected to have to pay for the materials with such late notice. It was adjusted from our bill immediately without any question. His employees all were punctual, polite and all about getting the work done. It was a very cold couple of days with intermittent showers (of course, the roof was off) but they worked right through, making sure exposed areas were covered as needed. Detail was very important and we saw true craftsmanship in their work. Sorry to say, that isn't seen to often anymore. Overall, we are very pleased with the quality of the business, it's owner and employees and have recommend them to friends and family. . read more

I am a tenant in a commercial building that Knox roofing is currently re roofing. This project started about a month ago before any heavy rain. Apparently the permit was a problem and the county shut the project down right after they stripped the old roof. Rain was forecasted and they scrambled to put thin plastic tarps on the roof. The following day all 3 units here had major leaks, go figure. When I informed the crew they didn' seem bothered by this, ok. Last Thursday one of my phone lines was dead? Then Friday another line went dead. By Saturday my internet was also dead. After asking the crew if they cut my phone lines one of them told me the cable on the roof was mangled, said it looked old. O.K but before you mangled it, it worked fine. I get accidents happen but from water leaks we never had before to my business being severely crippled due carelessness from the workers, we are suffering from this. AT&T is busy and gave me a date for repair, Janurary 3!!! What gets me is no one seems to really give a crap about the clown show this project has been. read more

Way Overpriced, slightly above average work (which isn't saying much), at best. I have had two experiences with Knox Roofing. They did a re-roof for me 10 years or so ago. They did a fine job, average work, cleaned up fairly well but very very pricey. Recently had a quote for another job....way overpriced 50% higher than the other three. I did not use them, used Daddario Roofing which did a very good job for a lot less money. It makes sense that Knox's pricing is so much higher. Knox can not rely on word of mouth personal references, like most of the roofers out there, due to high price and average work....So they barrage all of us with massive advertising, which is very very expensive and also a fairly annoying, to convince us to use their company. Who do you think pays for the constant adds...that's right...the consumer. Do yourself a favor and go with one of the many other quality roofing contractors and save yourself some money, while getting a better quality roofing project. read more

During the storms in March, Knox Roofing was the only Company that returned my calls. They came out to patch a leak on my roof and did so within hours of my speaking with their representative Robert Brooks.He patched my roof during a driving rain storm. Knox Roofing exceeded my expectations from start to finish. The tear-off crew and Installers arrived on time each day and left the job site cleaner than before they started. Every person I spoke with at this company was friendly and courteous and really believe in customer satisfaction. I would not hesitate to recommend this company to anyone looking to replace their rooof read more

Excellent experience. My wife and I had a roof that was over 30 years old. We got quotes from 4 companies including Knox Roofing. Warren was very nice and informative on the scope of work and their price was extremely competitive. After a few days of research, we decided to go with Knox Roofing. The Knox Roofing crew we always on time, super nice, and always clean up the job site at the end of every work day. The roof looks excellent! We could not be happier! My wife and I are very satisfied with our roof and highly recommend Knox Roofing to anyone look for a roof replacement. read more

Warren Knox is an incompetent buffoon. His commercials are not spoofs. Is that really the person you are going to give thousands or tens of thousands of your hard earned dollars to? Really? Marketing campaigns do not equal quality! Just because you hear something or see something repeatedly does not make it true. Your home is probably your most valuable asset, don't let Knox Roofing touch it. I have had several bad experiences with Warren Knox. Do not hire this company under any circumstances, unless you want poor workmanship and excuses. read more

I've lived and owned homes in this county since 1983 and I have always dreaded having to call in a contractor to do anything. Knox changed all of that. They were the most professional contractor I have ever done business with. They showed up on time, did their work in the most incredibly professional manner and cleaned up every day - goodness, if only my husband was as considerate. I have never been this happy with having work done on my home. I would highly recommend them to anyone who needs a roof. They really were outstanding. read more

We recently had Knox Roofing put a new roof on our house in Scotts Valley. Our house now looks absolutely beautiful! The whole process from start to finish was impressive.....all of the crew have our respect for working so hard through very hot weather and also special thanks to Warren, Scott & Darren for suggesting some changes to the roof that really improved the way our house now looks....these guys are pros!! We had been waiting quite a while to get a new roof on our house and we are extremely happy with the final result. read more

I have never used Knox for one simple reason; I would be embarrassed to use a company that thinks so little of the intelligence of their potential customers with the most stupid commercials I have ever seen. I would be ashamed to have them seen at my home. Watch other roofing company commercials Mr. Knox and learn how NOT to treat potential customers as if we are all idiots that would fall for your stupid, asinine ads. read more

We needed a new skylight because, during the middle of dinner, ours came crashing down in the living room! They came out one day gave us an estimate and by the end of the week, we had a brand new GORGEOUS skylight! It adds an upscale look to the room. Even with all the rain over winter, it's still clear and doesn't have any water droplet stains. They worked quickly and were very professional. Thank you Knox! read more

We recently used Knox Roofing to do multiple shake roof and waterproofing repairs on our commercial buildings at the Barnyard in Carmel. We couldn't have been happier with how quickly they quoted the job and executed the work. Great people to work with. We will absolutely use them again. They also quoted us a very reasonable price based on our experience with other local companies. read more

Knox Roofing installed a new roof on my home in Ben Lomond, CA. It was not an easy job as it's a steeply pitched roof (45 degrees) and on a hillside. Nevertheless, a crew showed up early one morning, stripped the old roof, and installed the new one all in one day! The price was competitive and the service was great! I've had no problems with it since. I'd recommend them to anyone. read more

You're a pompous, narcissistic idiot! Please give up your no talent commercials! I can only imagine how much you charge your cuustomers because of all the idiotic commercails you make on tv! STUPID! I wouldn't use you for any work even if it were free! Get a life...your 15 minutes were up a long time ago! Instead of commercials, go get your teeth fixed! You're disgusting!! read more

Warren recently put a new corrugated metal roof on a small cottage on my property. We had several scheduling delays because of much needed rain. But once started, the crew were efficient, careful, courteous and professional. Shortly after completion, we had a good rain test and all is well. Knox Roofing gave a competitive price and delivered on their proposal. Thanks. read more

Knox was awesome. I needed a new roof but didn't have the money. They worked with me to get the financing. It needed more work than I thought and thet worked with me. Not just that but the price was the best. The quality of work was top notch. All the employees I dealt with were super helpful and nice. I would highly recommend knox roofing to everyone. read more

Knox Roofing was very prompt and professional in the aftermath of the January storms. A large tree branch went right through the roof during the worst of the storm. Jim was out promptly to access the damage. The roofers showed up before the next storm hit and repaired the roof, saving us from further damage. Thanks guys! read more

I called these guys to replace my roof, they showed up on time, gave me a quote right away. I got three quotes and these guys were right in the middle. I asked them to start right away, they did. The job was quick and clean, even replaced my skylight. I would recommend them to anyone! Mr. Frank Santa Cruz, CA read more

The reviews on here are insane, I have had a great experience with Knox roofing. He and his team did a great job and my mother's roof is still in great condition 10 years later! He wasn't the cheapest but he knows his stuff and it was well worth paying for. They did a decent job cleaning up afterwards. read more