DO NOT COME TO KOBE THEY CHARGE YOU A 18 SERVICE CHARGE Went to Kobe to try it for the first time. Lived around the area so wanted to try it at least once. It looked super empty and kinda gave me a bad feeling. The food was great we did all you can eat. Sushi was great. The service was absolute GARBAGE. I CAN SEE WHY PEOPLE DONT COME HERE. The server was rude and rushed us to get something to drink. After we finished a first round of sushi he came back saying "Are you getting more sushi or not" and I said "yes, just finishing up my edemame". He leaves and came back after a minute and said "ready?" And snatched our paper as we were trying to hand it to him. At the end of it all we didn't receive refills on our drinks. We got our check and were charged a 18% service charge. I was confused. I can understand if for a part of 6 or more but it was only 2 of us. I asked hime and said "we do it to everyone not just you" and I said "okay I don't care if you do it to everyone you didn't let me know" and said "It was on the menu" and I said "it's not written on the all you can eat menu" and he then pulls out the regular menu and shows me at the end of it written in small text. Let me remind you its my first time and I never got to see the menu. They didn't let me take it off and just talked to the rest of his coworkers giggling. I will never return here because of this. All of them are on there phones not paying attention to anyone. That 18% was not deserved. read more

Kobe Japanese Steakhouse - Sushi Bars Near Me - Algonquin, Illinois

We were visiting family in the area, and it happened to be someone's birthday. It's a family tradition to get Hibachi during special occasions, and our usual spot in the area didn't have any reservations available... so we made a reservation at Kobe. The atmosphere here is very casual. It's definitely not a fancy Hibachi Steakhouse... more of a casual Asian restaurant. Service was hit or miss. Our chef was a funny guy but the waitresses were very busy in gossip and it was hard to flag them down. Everyone was pretty polite, though. The food was good but not great. The soup was bland, but the salad was typical delicious Hibachi salad. The entrees were good but the proteins were a bit overdone and the noodles were slick with grease. Everything could have used more seasoning as well. The ice cream they gave us was a tiny portion and freezer-burnt as well. Considering I don't live in the area, I don't think I'd be back. Next time when I'm visiting family, I will try our typical spot for reservations. Not a terrible place but not worth the price. read more

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This restaurant has by far the worse service. The servers are rude, unwelcoming and give terrible service. They hardly check up on you. They give out one napkin per person when my bill is well over $100 it's assumed I have a lot of food and need more than one napkin. On top of the terrible service, they have a 18 percent gratuity that they hide in the fine print which is why they probably don't care about give exceptional service. The chef are nice and awesome but not even worth going with how rude management and service. read more

Service was ok. We had a large group here for a birthday dinner and once we all got back home, half of the group is in and out of the bathroom. We will not go back there. read more

Food was good but our waiter was rude. We were paying and we are regulars here and he had the audacity to tell me that every time I come here I don't tip..... when I do and the tip was in my hand still tipped him 10 between me and my friend.. kind of crazy read more

Absolute worst service I've ever experienced! We had a reservation for 7 PM. By 7:20 no one had come to take drink orders. By 7:30, we walked out when we had brought this to the attention of staff and still we were ignored. When we asked to speak with a manager we were told he was too busy. If I could give zero stars I would. We won't be back. JuRin is down the road. Go there!!! read more

Fire rice is so good the price is very affordable only thing service are too fast look like they just want customers done eating and get out

My friend and I walked into kobe on a Friday night, the front server did not even greet us. They were slammed with to go orders and the restaurant half full. We wait like 6 minutes to be greeted and was told to wait 10 minutes which we did. We were sat with another group, and the sat another 15 minutes with no drinks and no one taking orders or looking at us. We walked out and went to Buffalo wild wings down the road and got drinks and sat down right away. Only reason why I am giving them two stars is because the food is good when you actually get it. read more

People are very sweet. Had a funny guy do hibachi. The sushi was good the hibachi food was average but entertaining Kind of expensive I probably won't go again but it was fun read more

Sushi is good and their apps hit the spot really well. Definitely a recommend, but have not tried their hibachi grill yet. Staff is also very friendly. Ventilation could be upgraded but overall a definite repeat. read more

Fresh sushi always fair price and super friendly staff I have to travel 45 minutes my favorite go to sushi restaurant

Nope. I ordered carry out and clearly the sushi was old. The wasabi even had a crust on it. There were no sauces given for the hibachi dishes. Soup and salad were good, standard. I won't return. read more

Don't eat at this place , We went yesterday afternoon and we were seated and rushed to order. Once our appetizer came out and the hibachi began the waiter came around to take our salad and soup and we weren't even done. That wasn't the worst thing of it all . The cook became saying very racist things in Spanish and keep talking to me and my sister calling us " mamacita" which was very uncomfortable. Once the hibachi was done our original waiter never came back so another waiter was helping us out. Food wasn't all that either. We received the check and they had added 18% gratitude and it was only 4 of us. I went up to talk to the boss and stated their menus says 18% is added on party's more the 6 people. We kept going back and he finally removed the amount. When I paid i signed off and didn't put tip amount because we were gonna leave cash and the guy said I mandatory to leave a tip , and I mentioned tips are not an obligation. He was already mad as is he started talking in different languages and his coworker then came up to us trying to make us leave a tip. This place needs to do better read more

The service was amazing here. Our server Jack was very attentive to our needs, my glass was never empty and he would politely wait for my family to finish a conversation before asking us if we need anything. Outstanding and well prepared food, compliments to the chef! I personally say, you get the best price for the all you can eat. As well as get a peak at the fire show happening in the hibachi area. I highly recommend this place and will be coming back! read more

seems like a nice place on the inside, seems to get a lot of foot traffic, it was pretty busy when I walked in, and my delivery was ready and on time for pick up, I'd imagine the food is pretty good. Smells pretty good in there, it's, nice and clean read more

My wife and I tried this for the first time and found a hidden gem. The restaurant itself is dated and not the most elegant, but the food and mai tais make up for it. The chefs are good at the performance, and cook the food to perfection. They also do sesame noodles and fried rice which is nice. The sesame sauce is worth the price alone. I'm partial to the filet and shrimp, but everyone seemed to really like their meals. This is now a go to read more

Always loved Kobe. So happy they have one near us. The cooking experience is always fun and the food is so good!

First Timer after living around the corner for years. Came in the visit and meet some friends. Good god! What is the point of a reservation when it still takes 45 mins to get seated. We ended up not doing the hibachi part and just sushi. Terrible sushi! It was awful, the service was terrible. Go to WOW sushi, less than a half mile from this gross place off Randall. read more

This authentic Japanese restaurant has good, pretty fresh sushi. Many rolls, though, feature tempura shrimp or fried fish. Their eel is over marinated and soggy. You can gauge sushi quality by the firmness and the color and sheen of fish. If soggy, it's been frozen too long or multiple times. If almost transparent color or plastic sheen especially (for white fish), it's been chemically treated. Their tuna is firm but a dull red color. But the sauces and prep are very good. read more

Haven't been there for a while. The first time we went was really good. We decided to go for my birthday. Walked in and noticed a disgusting couch for people to sit on that was flaking off and needs replacement. The counter is taped together because the formica fell off. The front area mat was unclean. I immediately felt like leaving, and should have. We ordered a RARE filet and sides with no onions for my husband ( had to say no onions about 5 times after constantly being asked) and I ordered medium steak and shrimp. The chef gave my husband a hard time about giving him teriyaki sauce because it had onions??? The chef consistently splashed hot oil our way while flipping food on the grill, he dropped the egg trying to do his trick. My husband's steak was well done, so was mine (to the point where it was so over done it had an odd texture) and the onions in my side were raw when he put them on my plate. Very disappointing and will never go back. Not a good birthday meal and wouldn't recommend this place. read more

So I think I messed this one up! Apparently they do in AYCE Sushi in house for $22! Well I ordered delivery while house sitting in Algonquin. I ordered 2 maki rolls and some red bean mochi which ran me $31 (though this included the $3 delivery fee & $5 tip). Yea, I messed up. I would recommend eating at the restaurant if you're going to do Kobe to get that money worth! haha That being said, their rolls were pretty good. I had the Sweet Potato Roll, a bargain at $4.95 and done just right with no frills but it was quite tasty. I also tried the Sweet Heart Roll for $12.95. Spicy tuna & avocado wrapped inside pink soy paper, topped with tuna and the chef's special sauce...which was yellow & tasted kind of mango-ish? Overall, I enjoyed this roll but the tuna it was topped with was very meh...clearly not the freshest but by no means bad. I think I would stick to ordering rolls from Kobe and probably stay away from ordering just sashimi or nigiri. As mentioned, I also ordered Red Bean Mochi for $4 which came in a nice little container with two tasty pieces. All in all, I was happy with my delivery from Kobe and particularly enjoyed the sweet potato roll. Everything was A-OK but I would honestly probably try another place for sushi next time just to up that freshness level a bit. read more

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Service was good and sushi was too. Will definitely be returning. We went for birthday celebration.

Always a great place to eat but the staff could be friendlier Kani salad is my favorite read more

Not terrible for an all-you-can-eat sushi place, but it's definitely not the best around...... or really all that good all the time. Some rolls are awesome but not consistently made, like they'll forget the sauce on a roll one time and something else the next. Or in one of my 3 visits they used a different (pretty terrible) wrapper for their rangoons. On the plus side, I've never had a bad piece of fish here. It seems like they buy and use decent fish and I'd never hesitate to eat here. On the down side, you'd never guess the fish quality from the consistently poor service and the fact that the place is in pretty bad disrepair and kinda filthy. Would I come back? Yeah, they're okay, but I'm not proud about it. read more

We weren't sure what to expect here because it's located in an older strip mall across from the mall but we are so glad we gave it a chance because it was fantastic! This is officially our favorite hibachi/sushi restaurant in Blo-No! The hibachi is delicious and so fresh! The sushi is also wonderful and we have Door Dashed it several times since the first time we ate there and it's great every single time! We have had the hibachi steak, chicken, and shrimp and all of them were cooked to perfection! They also have the yellow dipping sauce that our entire family loves with our hibachi. And if you happen to be celebrating a birthday when you're there-get ready for a party! They turn the lights off, turn on disco lights, sing to you, and place a Kobe headband on you! They also give you a free ice cream dessert! I would highly recommend this place to everyone and can't wait to go back myself! read more

Kobe Japanese Steakhouse - Free Birthday Sunday - Sushi Bars Near Me - Algonquin, Illinois

We have gone here many times and enjoyed, even though a bit pricey. However, we ordered dinner one evening this week and when we got home, more than half the items were missing. We called them back, went all the way back to pick up rest of the order and we asked for a discount due to having to spend 20 min coming back, but was told flat out no, are you kidding me. We will never go back again read more

I love it here! Variety of options and service is great. Will always be my go to place for sushi

I have been dining here off and on for years and I order to go from here a lot. Their sushi and rolls are perfect and my kids always enjoy the steak hibachi. I typically get their yellowtail scallion roll, edamame, and miso. Knock on wood haven't had a bad to go from here. read more

We went to the Algonquin restaurant recently and while the all you can eat sushi/rolls were good we were less than impressed with what seemed to be a purposeful delay in getting our 3rd tray. The first 2 each arrived at our table approx 15 minutes after ordering. It was over 30 minutes for the 3rd and the waiter apologized and said "3-5" more minutes. 20-25 minutes more later, still no order. We asked for our bill, paid it and left. read more

Food lacked flavor. Veges cooked last and were barely cooked. Eggs for fried rice were very crisp as the rice wasn't on the cart and he had to get it. The salmon was overcooked. The spices salmon rolls weren't too bad. The place was dirty and the bathrooms disgusting. I won't go back. read more

Made reservations for my kids bday. We arrived and they wouldn't let us sit at hibachi table without ordering a full hibachi meal for the kids. It was 5 o'clock and no one was there. It was ridiculous! We walked out. read more

Our entire family enjoys eating here. We appreciate that we rarely have to wait to be seated, but there are always other people to eat with, which is part of the fun of a hibachi experience! The chefs are fun and engaging, and the service staff is attentive. At times, the service staff seems a bit overwhelmed, and it can take some time to get a drink refill or take-home box. It's not enough of an issue to be a deterrent to eating here though. The price is reasonable, and the meal includes rice and noodles, which we all enjoy! read more

Went here for a tepanyaki/ hibachi lunch and was directed to a table. It seems if you are one person, you sit at a table and the meal is brought to you. I'm sorry, if you are paying for a hibachi meal at a hibachi grill at grill prices, you should sit at the grill, otherwise decrease the price of the meal for a regular table! Bad customer service!! Will not return. read more

I did try reaching out to the restaurant directly but it's been over a week and I have not heard back about our experience. We were seated promptly when we got there we waited over 40 minutes to even have anybody come to the table to greet us or take a drink order. The salad and soup or was not what I expected the soup was more just like salty water. The food was OK. Our hibachi chef didn't do any kind of show at all he just cooked our food he hardly even talked to anybody at our table. I do realize that everybody is short staffed these days but there is no excuse not to greet a customer especially when they're spending the kind of money that we did. And to top it all off, my pet peeve is dirty bathrooms. And the bathroom was very dirty. read more

I don't think we will be returning. I was disappointed because I know a lot of people who enjoy Kobe. The cook dropped the piece of broccoli he was going to toss into my husband's mouth on the raw chicken and then still tossed it. Luckily it missed. My husband is too polite to say anything. Then there was a short black hair in my lobster. I understand it happens but when they took my plate I lost my fried rice, shrimp appetizer and noodles with the lobster. They brought new lobster but by then I kind of lost my appetite. They still charged for my entire meal, including the up charge for rice I barely got to eat. They didn't even offer a dessert ‍. Just a bit frustrated. I would suggest Benihana or Kyoto for anyone looking for Hibachi. read more

So we went 39 min before they close. Didn't get a warm welcome. Was told can't do hibachi cooked in front of you. The server looked tired, unkept and confused with order. Food was mediocre and expensive for the taste and quantity. The floor so slippery and ambience and location are mediocre as well. No way we are coming back here again. read more

Kobe Japanese Steakhouse - Sushi Bars Near Me - Algonquin, Illinois

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This was one of the best meals we've had in a long, long time. The sushi was fantastic! Fresh and flavorful to say the least. We also had the crab rangoon and it was delish. We had the hibachi steak and calamari, and the teriyaki chicken. Both were indescribable wonderful. We'll be back soon. read more

It was a good show. I am not a Japanese food person, and just got the chicken and it was wonderful! However this is not an environment that welcomes wheelchairs. I just barely fit at the table read more

The first time we tried this chain restaurant was in Orlando, FL and quite frankly, we weren't too impressed. My wife convinced me to give the brand another try, so we decided to meet her parents for dinner here in the Lake in the Hills location. I'm glad she had me go, because we really enjoyed all of our meals. All of us sat at the grill and we ordered mostly seafood and as expected, it was fresh and flavorful (especially the lobster tail!). The quality of the fillets and chicken were top notch and cooked perfectly. The chef had the routine that all the other Japanese steak house have, but with a couple of new "props" added to freshen up the act. Overall, we all enjoyed our meals and we are definitely planning to return soon. read more

I went to Kobe last night for the first time and was disappointed. It is really 2.5 stars. The filet was ok, the place is small and the ambiance is lacking. However the cocktails are reasonable and same with the prices for dinner compared to other hibachi places. The ginger side salad was fresh too. A much better place for hibachi is Kyoto in Crystal Lake (next to Sam's Club). I recommend the filet mignon (and not the regular steak though). If you are willing to drive a little further try Tsukasa in Vernon Hills which is a stand alone restaurant. Both places are much better but a bit pricier (you get what you pay for). Needless to say I will not be coming back. read more