I have been using KOST for many years and really have had no issues with the services. What I have noticed is that the wait times are much longer. I recently purchased a car in NJ, received the PA plates and needed to have a PA inspection done. I was told they would be able to be fit in. I was there almost 5 hours and finally left and went across the street and had the inspection done in 20 minutes. Sadly, I think that was my last time at KOST. read more

Was in town for my Dad's funeral and was leaving to drive back to Michigan but my tire was losing air quickly. Mark and his team from Kost Tire in Carbondale told me to head on over after the funeral and he would get me right in to check and fix the tire. Oh and did I say it was a rental car......well brought it in and was in and out in about a half hour. these guys are awesome and so so nice!! Will recommend them to everyone!! Thanks guys-you are awesome!!! Karin from Michigan read more

Got a flat and put on the spare. Called ahead to make sure they could accommodate me. I had an old set of snow tires and wanted all-seasons from here on out. They offered Kenda Kinetic Touring tires at a reasonable price. I was not in a position to price shop and was out of town. I chose them from the solid ratings that they get routinely. They fit me in for all 4 tires at a buy 3 get one free special. Very pleased with the customer service and results. read more

Great service at this location. I take my company car here whenever I need new tires. They always get me in and out quickly and I've always been a walk-in customer without an appointment. They have a wide selection of tires and their mechanics do a very good job. read more

I was staying for the weekend in the area and found myself with a flat tire. After talking to some of the locals they had recommended me to Kost. Upon arrival I was greeted with the utmost respect , generosity and kindness. I believe the person who helped me was named Tom (maybe ? ) but all in all they had me back on the road in an hour and I paid a great price for a new tire . The process was easy and the mechanics there are respectful and very communicative . One of the guys was also from the bronx where Im from so I felt right at home. Thanks guys ! read more

Apparently, this business plays favorites. My wife & I arrived on a Monday morning to get an oil change for our car. There was a woman behind us named Rachel who apparently knew the man named Tommy behind the desk. He came out from behind the desk took her keys & told her not to worry. She then left & got into another car while we were still on line. Her car was taken before ours! My wife approached Tommy to question why she was taken before us. He gave her some nonsensical excuse that she was here before us & she had to give him something so she came back. This made no sense since she already had a ride from another car. If that was really the case, she should've left her car where it was parked & get whatever was needed using the other car that she conveniently used to exit this business who followed her into the parking lot waiting for her! He also said that different mechanics did different things. If that was truly the case which I highly doubt, since all their mechanics can do a simple oil change! The true fact was that this Tommy was playing favorites. He knew that she had a ride to take her elsewhere since she immediately left the premises. There was no great rush to take her car ahead of others who had to sit & wait for their car. We had to sit & wait for more than a hour before our car was put on the lift while Rachel had her car serviced right away. Her car is still sitting in the parking lot more than a half hour after it was finished. This was just not fair! Although I like their service, I can't get past the fact that they play favorites for people that they know. It was obvious that Tommy knew her since he saw her at the back of the line & said " Hey Rach." Unfav patron. read more

Had a slow leak in one of my tires, so took my car to Kost. Friendly staff, great service. Highly recommended!

They left two lugs off my truck. Tire almost few off truck on i80. My family was in truck this is the most irresponsible place. You pay over 1,000 for new tire alignment balance and they leave lugs off truck.... can't believe them . read more

Honest and friendly, Nick C is a pleasure to do business with. I refer friends whenever possible. Keep up the good work. I own 2 Hondas 1 Ford and 1 Saab no matter which car the repair is always top notch. read more

They are an honest shop. I am an out of towner. My car started smoking on the highway, and I went to the nearest autoshop, which was their competitor across the street. They quoted me for an $1,100 repair - and said they couldn't work on it until the next day. I called Kost, and they said they could not only work on the car today - but they would almost certainly be able to give me a much better price. Skeptical, but desperate, I brought my car over. They not only started work on it right away (4PM on a Friday!), they charged me for fewer than the standard labor hours for the repair (charging only the time they actually worked). In the end, they charged me HALF of what the shop across wanted me to pay. I live 100 miles away, and I plan to go to Kost for absolutely everything. They've made me a lifetime customer! read more

Customer service at its best! I stopped in with a punctured tire on my way home from work. I called ahead to let them know I would be coming and they said they were backed up and I would have to wait. After arriving at 5 on a Friday they were clearly still busy and had no problem waiting since they were up front about it. The repair was completed free of charge because I had purchased my tires from another Kost location and I was on my way. (Aside: This is something all business owners should take note of. If something is going to take some time and cause a customer to have to wait, just tell them. Don't try to hide it, don't make excuses and don't pretend you didn't know it was going to take time. Most of us are willing to wait for anything as long as you make it clear up front. If we aren't willing to wait, we'll just leave and go elsewhere. If you don't tell us and we have to wait, we won't come back.) read more

Friendly staff, but being told they can take me "now" for an oil change and having to wait 40+ min before they even moved my car was quite annoying. So plan to spend extra time before getting your vehicle back. Also, they quoted me one price and when it came time to pay they tried charging $25 more. Claiming my car needed special oil, a special filter etc. Sorry, but I didn't bring you a Lamborghini. You work with cars for a living, I don't. To tell me you can't tell the type of oil until looking under the hood is beyond me. If you don't know the actual answer (ex: price, etc) don't just guess, find out! read more

I love going to Kost in Mt Pocono. Tommy and Anthony really make it a point to make sure you are satisfied and show great compassion when the repairs are costly. They show you the repairs that need to be made so you know it is really needed and will work with you and make recommendations to get the most important things fixed first. The service technicians are very knowledgeable. I highly recommend this store!! Thanks guys!! read more

The people at Kost are knowledgeable and friendly. I have been going to this shop for years, and trust their opinion and work. Never had any issues with tires, oil changes, or any other service. read more

Needed a simple change to snow tires from summer tires and was told it would take a long time. Since it was a quick job (my snow tires are on separate rims so no balancing needed, just swap) I mistakenly thought they would push mine ahead to get it done quickly. I went to run some errands and called back 2 hours later and was given the estimate it would be done in 2-4 hours. Wow. No such customer service here. I went somewhere else 1/2 mile away and was done in 15 minutes. I gave them two stars because they were honest it would take a long time. The price was also very reasonable $60 (the other place did it for $50). Arrive as soon as possible to when they open to shorten your wait (they were honest about that too!) The guys were super friendly and helpful but if you need a quick job like mine, recommend somewhere else. read more

My previous purchase was two years ago I got over 50,000 miles but hopefully I get another 50,000 out of the truck and tired . couple hours waiting for the tires but well worth The wait read more

Kost Tire and Auto Service - lr3 getting a new tires - Tires Near Me - Pocono Summit, Pennsylvania

Tl;dr - incredible service. Nice, honest people. I was on vacation when my rental car's tire started to lose pressure. The rental car company didn't give me any good options (long story) so I came here to see if they could fix it. The people were incredibly nice, and took great care of us. Because it was a small patch job, they did the work without charging us!! They made what could have been an incredibly frustrating vacation situation into a happy day. Thanks guys! read more

Would give zero stars if possible. Beware of Kost Tire in Brodheadsville! I went there twice over past several years and both times technicians misdiagnosed two different vehicles and repairs would have been very costly. I refused repairs both times and went to local repair shop and they confirmed my suspicions. Neither car needed repairs! Both passed inspection. I will never go back to this shop again. read more

I went in with a puncture in my tire they were great very friendly and dint try to sell me a new tire they fixed the flat at no charge and were done in about 30 min I can't thank them enough I wish I could remember their names but the thank you guys I will always be back there regards John read more

This place is great, friendly, honest, walked in they were able to fit me in and service my car. This is my second time I walk in, the place across the street is a soulless shop that won't talk to you without an appointment. Their price definitely sealed the deal for me, they have my business. read more

Honest shop, A rarity these days. They always try to work with you. The Kost credit card can spread purchases of $299 over 6 months interest free. The shop can be busy, if you can drop it off or make an appointment it helps. read more

I love this place!!!! Aside from my dealer, this is the only place I bring my Benz to. Nick is phenomenal and can't do enough for me at a moment's notice. The mechanics are fantastic. I will be a customer for life!!!! Thank you Nick YOU ROCK!!!! read more

Walked in today for a new tire. Prompt, friendly, reliable service. Honest pricing. Highly recommend!

I wish I could give 0 stars but I can't. My teenage son who has never had an experience with a flat tire before got a flat when he was out on his own. He waited almost 2 hours for AAA to come and help him change this tire only to find that the spare he had was in pretty bad shape. I called Kost tire and was told it was not a problem if when he was done with AAA he came to them as they were just a few miles from where he got stuck. THEY SAID NOT TO WORRY, THEY WOULD BE HAPPY TO HELP HIM. They said they would take care of him. When he got there they turned him away. They said it was too late and he was supposed to be there earlier. He can't control how long AAA takes. This is a scared teenage boy who has never done this on his own before and was an hour from his house, all alone. I will never use this business or recommend this business to any of my family members or friends. I am disgusted and disappointed in the way my child was treated when he clearly needed help. read more

I am very happy with KOST. Mostly I use them for tires, but sometimes for other work and inspections. I feel like I'm in good honest hands with them. Excellent place to trust your vehicle. read more

This past week I had to get new tires and inspection on my 2011 Chevy P U truck. I have been to this Kost previously and have Always received the best care and service . Nick and his team are the bestest in the world. Turned out I needed extensive repairs to my front end and brakes, drums and rotors on all 4 wheels besides other problems. My truck has 92,000 miles on it and it doesn't owe me a thing. Nick is surely an asset to the Kost company, He is knowledgeable, kind, very respectful, easy to talk to and much, much more . I really can't thank him enough for taking good care of me and my truck. I would trust their services over anywhere else. Again, thank you.........Joan Thornton read more

I live in New York but was in PA visiting for the holiday weekend. While in town, my tire pressure light went on and I called OnStar to service my car so I could drive home. The tow truck driver simply took off the tire and put on a donut. Something didn't feel right, so I stayed an extra night and took my car to Kost the following afternoon. It turns out that he removed the wrong tire, and I would have driven 2.5 hours on a donut AND a tire that had a nail in it, on a holiday weekend, by myself, in bad weather. I am VERY grateful for the thoroughness of the Store Manager, Nick Costache, as well as the excellent customer service that they provided. I am in better hands after visiting them today! read more

I had one of most horrific experiences at this location a few days ago, first I went to Kost tire and mt pocono, and they wanted to charge me 89 and hour just to put my car on the lift to see what was scrapping, and not only that the worker there by the name of tom or Joe at Kost remarks left me stunned " we are not just going to put your car up for free just to go somewhere else" mind you I was never expected them to do so, but how it was stated was wildly offensive. So I took my business next door to Midas and express that my car was scrapping underneath, the assistant manger reassured me that for lifting my car up wasn't going to be hassle, he never once mentioned a priced, he wanted to wait until there was a problem so he could provide me with a quote just to fix the issues, turns out it was just my undercarriage shield dragging, his workers offer to fix it free of charged, of course I gave them compensation as well as coffee and donuts because I was beyond grateful. I was in and out in less then 10 min, meanwhile a kost they wanted to charge me 89 plus a 2-3 hr wait, friends please go to Midas read more