I had body work done by Kremer Services and they did excellent job. Price was good and work was perfect. Very nice to deal with and on time with everything they did. read more

Best shop on the east side! Brandon has expert knowledge and amazing customer service. They are routinely booked well over a week out but he fit me in as it is my daughters car and she is on vacation so wanted to get it fixed before she got home. They fixed it in one day! They take all the stress out of the repair experience. read more

I had my brakes done here while traveling from California. The longevity speaks volumes. The staff was very friendly and kept me updated on progress via text. The rate was reasonable and I wish they had a location in California. I highly recommend them for your next service. read more

Worst vehicle repair customer experience of my life. Phoned in repair estimate request to Service Supervisor. Didn't get back to me. Called him two more times over course of 10 days requesting cost estimate. Silence. Waited two weeks for appointment only to be told they didn't want to perform the required service because it was going to be too hard, too busy and "not exactly in our wheel house". Really? These guys service truck engines but wouldn't perform the necessary repair. Asked for a referral to another shop. Deer-in-headlights. Wouldn't even offer a suggestion. Left me hanging high and dry. Told me I would be charged for one hour diagnostic but bill at check-out was for two hours. $170 to insult me and do nothing. Outrageously unprofessional. read more

REVIEW - To whom it may concern, I am writing as a new and returning customer this last month of November/December. In November I had brought my commercial service van into shop to have rear leaf work performed by Jim Blackbird in the Spring/leaf shop. He walked the vehicle with me provided a free estimate and scope of work which we agreed to and committed to an appointment. Work was performed in one day and he answered all my questions. I returned for service work on trailer lighting 7 pin connector, cab blower motor issues and blown fuses. Ryan Bushinski took notes and we walked through a scope of work. I did add some additional work the day of drop off which was the installation of a new blower motor (its wonderful to have heat in December) and his team was able to take on all the work and returned the vehicle same day. Outstanding! Special appreciation is given to your team especially Jim and Ryan for their professionalism, transparency and allowing hands on communications and follow up during their busy days. Thank you, Dustin Denison - Mpls read more

I contacted Kremer for an axle alignment on July 23 for my travel trailer as my tires are wearing unevenly. I expected there to be a bit of a lead time to get in for an alignment but imagine my surprise when the clerk told me the earliest appointment available was a month later, after August 20. We are visiting from out of state. I even asked him if there was a cancellation in the next three weeks (we're heading home mid-Aug) to keep us in mind. It was just met with a solid nope. What do these guys do for people that have a break down and are unable to continue down the road? Perhaps this place works for folks that use their equipment once or twice a year and can wait months for a repair. But for the rest of us, waiting a month or longer for a simple alignment is just bad business. read more

I needed the suspension system on my truck camper checked out. I had the system installed in California where I used to live. Kramer services was fantastic troubleshooting the system. It turned out to be a minor electronic glitch so didn't even cost me much. I am very appreciative and will gladly return for future services. Thank you. read more

Kremer AUTO Service continues to impress me with their honesty. They are very fair and kind.

Customer service ++ Very happy with the service at Kremer's. We've taken both our personal and company vehicles here for over a year with never an issue. Appreciate the courteous and professional service from the staff. Honest and fair pricing. Highly recommend. read more

My clutch wore out on my way to work one morning- which was completely my fault because I knew it was coming, so I felt stupid AND was stressed as all get out. I immediately called the closest shop in a panic, and I have a new favorite auto shop. Everyone-from the tow truck driver to the receptionist and the mechanics- was so kind, comforting, and helpful! They got me a courtesy car on extremely short notice which I was very impressed with. The price was very reasonable, and right around what I was initially quoted. Thanks for the great service and getting me to laugh during my hectic morning!! read more

Great service all around, and super reasonable prices. Somewhat hilariously, I found out about Kremer Services because another repair shop recommended them for a tow. When I called Kremer, I figured I'd also get a quote for the repair of my fuel pump...they priced the replacement almost $300 lower than the guy I was going to go to! The tow was also reasonably priced. Throughout the process, everyone was super respectful and nice. When it turned out that my car wouldn't be done until then next day, the guy who was working on my car (Ryan), had an employee drive me back up to my home in St. Paul. They ended up having to replace a couple of parts beyond just the fuel pump, but still only charged me the quoted price, which I really appreciated. Looks like I have a new "regular" car repair shop. read more

Friends have told me for years this is the place for great service. Today I experience it first hand.

Kremer is an honest business! A local dealership told us we needed a several thousand dollar repair. We brought the car to Kremer for a second opinion. They told us there was nothing wrong with the vehicle and charged a super reasonable diagnostic fee. Go Kremer! read more

They delayed our vacation because they first of all promised work they couldn't finish in time and second, they said the job was done but it wasn't, forcing us to return so they could finish the job. They weren't customer-oriented, they didn't apologize, they didn't hurry so we could leave on our trip, and they didn't make a financial adjustment. Too many disappointments. read more

Great service and very competitive pricing! I would highly recommend them to anyone who needs a car repaired or serviced. They went way above and beyond to make sure our repairs were explained to us in a clear way and were completed efficiently. Ryan was incredibly easy to work with and did a great job getting our car back to us in a timely manner! read more

Lost a loyal customer today: I've been coming to Kremer for quite sometime and have had nothing but reliable, honest work done, even my dad has been going there since his first car and has had very good experiences there other than some expensive repairs at times. Today, after talking to a few managers, it's clear to me that Kremer has become one of the "big guys". After getting my truck back I realized my air bag light was on, but the managers stood there and insisted they had nothing to do with it, I even offered to buy the $300 part and split labor (1 hour of labor) and they refused. You decide for yourself what kind of shop doesn't take responsibility for mistakes, and then won't fix it, let alone negotiate to fix it. They could careless about the average guys business. "Why would I do a courtesy job when I can have my mechanic working on something else making money?" Sad day when you lose a good customer for something as simple and petty as this was. read more

These people know what they are doing. They did only what was needed and explained why I did not need others that I was concerned about. What they did do was done correctly and at a fair price. Courteous and dependale. read more

It was not a good experience. Last summer, I had my living quarters horse trailer there for a month to get an axle replaced. I know that a lot of time was needed to get an axle ordered. But a full month? When I left it, I mentioned that we had a trip to the black hills planned a month from that time. They assured me it wasn't a problem to get it done. Of course every time I talked to the rep, he was very condescending. He tended to talk over me with a lot of yeah, yeah, yeah, don't worry, I'll take care of it. I never had a good feeling that he really heard what I was saying or that he was letting me know what was really happening. It was finished late afternoon, the day before we were scheduled to leave for our trip. I had repeated mentioned that I needed at least 1 full day to get ready to leave, so I do consider that too late. I had to call to hold my reservation. We ended up going on our trip a day late. The other problem I had was I needed to replace 2 of the tires. When it was looking like I wouldn't have the trailer back in time to go and get tires put on, I was told that they could put on a couple new tires for me. So I tried to explain that I had the spare on the trailer because one of the tires was too bad to drive on (big chunks of rubber were missing on it). The bad tire was in the back of the trailer and I would come up to unlock that for them (which I did. 1hr 20 min trip one way). I also told him that the spare (which was on the trailer) wasn't very good, but I wanted to keep that as a spare, not have it on the trailer. So put 2 new tires, on the new axle, keep the 2 best of the old tires on the other axle and put the spare back. The 'spare' that I had, looked new, but had a gouge out of the side. I told him all of this, but again, he was talking over me saying yeah, yeah, I know, we will take care of it. I never felt like he heard what I was telling him. So when I got there to pick the trailer up, I checked the tires. There were 2 new tires on the new axle. The original spare (my compromised tire was on the old axle along with 1 old tire. I looked in the back of the trailer, and the blown out tire was still on the rim to be used as a spare. I had to flag someone down to go and find one of my old tires, replace the blown out tire, put it on the axle and take my original spare off. So obviously, he hadn't heard a word I was saying. Later in the fall, after our long trip and several other camping trips, I was looking closer at my new tires. It turns out that they were LT tires. Everything I have heard about trailer tires, is never put LT tires on a trailer. Always use ST. Something about the structure of the tire and the stress that is put on them is different on a trailer vs a truck. No differential when turning etc. Plus they were a different size than my original tires. They were larger. So now I have a dual axle trailer with 2 different sized tires. That doesn't seem like the weight distribution on the axles would be even. I guess I assumed (wrongly) that a truck trailer place would know what kind of tire was needed and would at least get the size right. I will never go there again and have warned everyone I know to stay away. read more

I posted a negative review without giving them a chance to correct the issue,I have been going to kremer for years and they have always done great work and treated me great,this is a great place to get auto repair done!! I learned a lesson that if you have a problem you should give them a chance to make it right before leaving a negative review. read more