Unfortunately this location always seems to fall short on their order pick-ups. The order(s) I have placed never ready at the time requested, stale doughnuts and lacking in customer service. read more

I tried the app, and it said the light was on when I arrived. However, the light was actually off, so they provided incorrect information. Moreover, they claimed to have hot donuts ready, but they weren't hot when I received my box. read more

I love Krispy Kreme but every time I go, they are out of donuts. They were out of the pumpkin spice donuts and it was 815am

One of the male employees seemed to be avoiding me because he was busy flirting with one of the other female employees, a tall blond girl asked him for help and he said he was helping drive through so she said "i cant open your register" and he said "so what can you do? Oh right, youre the one who doesnt do ANYTHING" she ended up sweeter then him and she was genuinely happy to help and even after being told such a rude thing. Their names was kaelin and matty. Otherwise the place was clean and it was very nice to be there. read more

Selection never changes and is always super limited. Never offer fresh doughnuts either

I've been coming here since it opened 2021, I know or is it just me but the donuts are smaller ?? Went there today 7-9-22 ordered 1/2 dozen. Opened the box and I could visibly see there was more box showing then before. I always order 6 donuts 3 raspberry glaze, 2 chocolate glaze, 1 chocolate frosted. It seem like we pay more & get less. I will give 5 stars because there so darn good. read more

Krispy Kreme Doughnuts - Outside of box - Coffee & Tea Near Me - Oceanside, California

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the drive thru line customer service was awful. the girl taking our order was very unprofessional and had attitude. i'm very disappointed and won't be coming back. thanks read more

Second time coming here when it says it's open online but there's no one there. I pulled up and there were other customers confused as to why it was closed. There were other reviews stating the same so I hope Krispy Kreme is able to give an update soon. read more

Silly me put the wrong time on my pickup order and showed up an hour early, but the team here at delicious KKD made it happen Lickety-split. Thanks a bunch! read more

Weekend staff is very disappointing! We buy a dozen then upgrade to a few more expensive, like apple fritters. The last three boxes all purchased Saturday or Sunday morning before 7:30am have had errors. Then when we go to correct it, the staff are rude or in a rush. Doughnuts are good but not worth it over the staff and their errors every time. I've gone a few times during the week and no errors so it is definitely the weekend staff before 7:30am. read more

First off I know this is COVID time and I would like to state this has nothing to do with difficult circumstances... and before you ask yourself, if I'm a fat ass B**** the answer is YES. If you've never visited a Krispie Kreme donut shop, one of the delights of KK, is the light flashing "hot and fresh" sign. This indicates fresh hot melty donuts being made. This happens usually three times a day, first thing in the morning, the early evening and late night. I have visited this location off W. Vista way multiple times, each time I ask when the "hot fresh" donut sign will come on....each time I get a different answer... Some have told me 5pm, I've been told 6pm, I've been told sorry it's "not happening today." I understand it's annoying, but JUST be consistent. I know this a brand new shop, but I guess when you employ the entire staff from Handel's (aka the entire Carlsbad H20 team.) to work at your business I guess you're basically guaranteeing a bad time. I don't need another jock, potential broc turner, spoiled rotten, zit faced loser handling my food. I'm OVER IT. I KNOW YOUR DADDY IS TRYING TO TEACH YOU A LESSON AND MAKE YOU WORK A JOB, but I'm not the b**** to mess with. ESPECIALLY IN FOOD SERVICE. Who owns this place? Who did the hiring? Do you realize there's no supervision? It seems as though these 16 year olds just make the rules around there. Last time I was there, my friend was charged for 12 individual donuts instead of a dozen. Bless their hearts. Today I arrived at the drive through at 5:25pm, my fat ass started quivering with delight, like a hog in slop. SURELY I CANT BE TOO FAR OFF from the "hot and fresh" bake time. However... I MENTALLY PREPARED MYSELF, that the 17 year old douche lord baker would PROBABLY let me down again. (I'm pretty sure they don't even bake in store, I wouldn't be shocked if they imported the ones from Stater Bro's or something.) Even knowing my chances were slim to none (even though I'm not slim) I already made up my mind I would STILL PURCHASE the same amount of donuts, even if they weren't hot like I hoped, because I didn't want to be annoying...how nice of me, I should've been mean.... I said "hello" and kindly asked when the hot and fresh donuts would be ready. "Uh...sorry that's not happening until 6:30, yeahhhhhhh UHHHHhhhh soRry" I politely said, "no problem I'll take a half dozen glazed." As I pull up to the second window... the smell of Axe body spray, Tik toks and undeserving BMWs hit me like a ton of bricks. A group of four-five, young, annoying ass teenage boys glared at me, as if they were owls in a dark spooky forest and I was their plump rodent meal on wheels. First off, why TF are there so many young white males? It's like there are clones, do you have any diversity in your staff or is there a certain look/level of annoyance this place is going for? AND WHY ARE THEY ALWAYS STANDING AROUND MAKING TIK TOK DANCES AND GOOFING OFF? I WAS AT YOUR GRAND OPENING THE LACK OF A SENSE OF URGENCY IS VERY CONCERNING. The boys behind the counter were giggling and hopping around like diseased rabbits. One of the boys handed me my box of donuts and said "BECAREFUL! theyre really warm." I instantly knew he was messing with me, and I was sarcastic back. I took the box and drove off..the sound of cracked puberty voices, and the smell of axe will haunt me forever. And to no surprise.....they were old stale and ice cold. Normally I would not want to live up to my fat b**** reputation, and cry about donuts on here. But the snot nosed little asshat who gave me attitude and an old box of donuts, really set me off. How does this happen? Who the hell runs this place? A school principle? A day care teacher? Someone's "cool" mom who hires all the friends. Hire competent staff that is old enough to work a fryer and be decent to customers or DON'T open a business. I was so excited for this location to open, and it's been a disappointment 9 times out of 10. If I want a Krispie Kreme it looks like I'll have to drive to Mission Viejo still...at least legitimate adults work there. If I could fight children and not go to jail, I would've today. read more

They do not close at 11. They were closed by 10:15 when I went extremely disappointed came a long way for this.

Our first time coming to this location and our host Tyrinn was extremely friendly and helpful. He was able to help my boyfriend and I pick exactly what we needed. Thank you for working so hard and keep up the great work! read more

I would like to give them a zero but Yelp doesn't offer that as an option. Tried to order online from this new location at 8:45pm and even though they were open until 10:00, they wouldn't take the order. Irritating. So we drove to the store only to find out that they stopped allowing people into the drive thru or to walk into the store. An hour before they close!! When I asked the KK employee who was preventing people from getting into the drive thru why we couldn't get in line, he just responded that they were "done." No idea what that means. If you are open you should sell people some donuts. If you are so overwhelmed that you have to close early, indicate that on your own website so people don't waste their time driving to your store. We won't be back. read more

Ordered 2 dozen doughnut holes ($3.99/doz). We quickly realized that both cups were short 3 doughnut holes. Ok, I understand being short 1 doughnut hole, but not 3 doughnut holes AND certainly, not BOTH cups! It seemed obvious to us that the young lady who helped us was either ignorant or intentionally shortchanged us. So, I went back into the store and approached the young lady who served us and asked her, "How many doughnut holes are in a dozen?" Her response, "It's 12." So, she wasnt ignorant (she was the one who filled the cups). So I asked for the manager. At first, the manager was defensive and tried to make excuses... "Oh! we just opened up on the 30th..." I told her, "Stop. I understand one doughnut missing from one cup, but to have 3 missing from BOTH cups, is either ignorance or intentional." The manager was apologetic at that point and quickly sought to resolve the problem. She gave me a refund on one of the cups and refilled the other and assured me she would talk to the servers, .... again. Fast forward a month later. Hoping for improvement.... same scenario, purchased 2 doz. doughnut holes. Same result and response from management. For sure now, its obvious THEY ARE INTENTIONALLY STEALING. If they're stealing with doughnut holes, what else are they cutting corners on? Not worth the $. read more

Krispy Kreme Doughnuts - Fraud! 9 doughnut holes instead of 12 were sold for the price of 1 dozen. - Coffee & Tea Near Me - Oceanside, California

FYI: THIS LOCATION IS NOT OBSERVING SOCIAL DISTANCING OR MASK HEALTH SAFETY ADVISORIES. Beware if this is important to you. Have tried to go here thru the drive thru TWICE this week including this morning. Both times, it was VERY disorganized & the staff outside seemed very rude & stressed. They were dismissive/ignored us when we asked questions multiple times--especially the staff directing traffic. They have a confusing procedure for overflow traffic & it's not really clear where to drive with cones & chains randomly placed just east of their store. They just told us "turn right over there!" which if you do so, you have the choice of ramming into a bunch of white chains or a bunch of weirdly placed cones. :/ Also, the staff we observed outside were not wearing masks consistently, specifically when they come up to your car. One lady had her mask off when she came right up to our window & asked us to lower the window to tell us we had to order from an employee coming outside. We wanted to go thru the drive thru to avoid going inside (where we observed people crowded together chaotically--DEFINITELY not 6 feet apart, more like 6 inches)---BUT, it appears they can't take orders via the speaker & have an employee come outside to take your order at your car. So, the employee came up right next to the car to take our order & we asked if we could just order via the drive thru speaker & he said, "NO, you cannot". We haven't memorized the menu or anything, so we weren't prepared to have a lengthy discussion or handle a menu when we could just as easily read it at the drive thru. What's the point of the drive thru anyways? All said, we just left. If they are this disorganized & not observing safety protocols in plain sight of customers just days after opening, it's concerning what they have been trained to do in the kitchen, preparation, etc. It's probably because it just opened that it's so busy & disorganized, but they are not observing health protocols safely either outside or in-store from what we experienced. read more

Ordered a dozen donuts, they got most of the ones I selected wrong then my husband asked if they were still doing a free coffee for Veterans Day and the girl told him he couldn't get it through the dive through because they were to busy ( one car behind us) and that we would have to park and come inside read more

Just went through the drive thru and Taylor was really sweet and was super nice about fixing my order! Plus my drink was delicious! So thanks Taylor, you were awesome read more

Like this location because it rarely has a line compared to the other orange county location 45 min line

The lady at the 8pm shift was very kind and gave my family a splendid customer service.

this was my first time trying krispy kreme and i'm disappointed. I got a dozen assorted donuts and every last one of them are disgusting. they taste old and worn out. the glazed donut especially. id recommend not coming here and just go to dunkin or somethin. read more

Love this spot. Drinks and donuts are really fabulous . Everyone is so helpful. James is amazing .

Stopped by again and KISSEL IS THE SWEETEST!! I love her attitude and the donuts are yummy!!

Definitely not like the east coast. I'm a huge donut fan and it just tastes like there's something missing. But overall, it's not bad, just not the best. I definitely wouldn't recommend it only because there are so many more other local donut shops that deserve business and they're amazingly good but if you need something quick, then this is the place to go. Whoever they had in the drive thru the day I ordered wasn't the most pleasant person to talk to because she seemed very annoyed and I just felt rushed. Their menu is huge so I had to take a few seconds to see what I wanted for my dozen box and that's why I think she got annoyed. However, I do applaud them for how they handle the traffic coming in and out of the drive thru when it gets super busy. Would I go here again? Most likely not because again, there are other donut shops that are way better. But other than that, it's really only good for its convenience. read more

Every time I come into this Krispy Kreme I'm greeted by the friendliest service. Tonight my boyfriend and I were helped by Precious and she was in all sincerity one of the loveliest people I've ever met, she was truly so wonderful!! Her smile and kindness made our night! Thankyou! read more

I love Krispy Kreme. I tried leaving feedback through the app but there's no spot for it so here I am at yelp. Im a believer in "slowing the spread" and I'm ok with masks being required by customers. I'd love if that extended to the staff as well. Most of the staff had them on except for the guy at the window dealing With people in the drive through. Pretty sure nose and mouth need to be covered and he was doing the full on nose out mask over mouth and chin thing. My family is immune compromised and I don't feel like I'll be back. I have issues with confrontation so I didn't say anything. I like the donuts I don't like having to worry about the staff keeping me safe. read more

The donuts are usually always fresh when I go. However, the customer service can be a little better.

Upon arrival, the hot now sign was illuminated so we ordered a dozen donuts. We were disappointed when 8 of the original donuts we ordered were cold and not warm/hot. read more

Donuts are good, staff is mostly incompetent. I've had them literally try to tell me they don't let you get a bottle of juice with a number one combo, despite the fact I was literally looking at the menu that says any sized drink or bottled beverage. I've also had to tell them that a half dozen is 6 donuts. read more

Went around 8:30 to grab some late night donuts, the donuts were just blah. The dough was chewy and neither of them seemed fresh. The drive through is odd and there should be a wall/bushes between the ordering speaker and the freeway! Was kind hard having a convo with a Harley cruising by... staff seemed nice but they were all standing close to one another at the drive through window... don't know if I'll go back since I can buy the same donuts at the grocery store. If you're looking for yummy fresh donuts I'd recommend a local spot. read more

Been here a few times now, workers are always friendly, service is fast and the donuts are delicious.

First tome at this drive through and actually at a Krispy Kreme in years. I got a sour cream one and it reminded me of an Entenmann's donuts so that was amazing ! The coffee lid wasn't on good ... I should have checked .. little splatters on the car NBD ... but the 2 jelly filled donut were not jelly filled at all they had a small dab of jelly lt was only in one bite very disappointing read more

My kids love the hot donuts so I take them as a special treat. In my opinion these donuts cold are not great especially for the price. I have now driven through the drive through twice while the hot donut sign is on only to be given cold donuts and for them to tell me they 'just stopped' making the hot ones. Each time they have made it seem like it was my issue that I did not arrive earlier even though the sign was illuminated. In the future I will go inside to make sure the donuts are actually hot but what a pain in the A to get two kids out of car seats just to cross check them. read more

Worst service ever. Order one doughnut and coffee. Was given something didn't order and the coffee had been watered down and was barely warm. read more

Don't ever sign up for free rewards or open an online customer account with Krispy Kreme doughnuts. They share your info so you will begin to get many unwanted emails and it's impossible to cancel your rewards/customer account. Oh, they said I would receive a dozen doughnuts coupon for my birthday, never happened. read more

These donuts are fantastic! Microwaving them for 8 seconds gives you the "hot donuts" experience at home. Love the original glazed, chocolate iced custard filled, old fashioned chocolate, and chocolate glazed on Fridays (also awesome microwaved). Get the app for great deals. Employees are doing a wonderful job handling the high volume. Having them so close now is dangerous for my diet, but great for my taste buds. read more

Not great overall. Usually get the order wrong-I've had it happen 3 different times with totally wrong orders and quantities. Today, I went in to redeem a $5 gift card I received for purchasing a $30 one in November of 2020. When trying to redeem it, they pointed out it expired in January 2021 and had no intention on accommodating me. Just felt a little bit robbed since I didn't really notice that it did expire in that timeframe AND it was never pointed out to me previously. I put the card in my wallet and forgot. I never leave reviews, but I felt I had to say it. I don't plan on returning here and instead, go to the ones in San Diego. read more

Honestly disappointing on several fronts. Donuts were fair, not overly fresh and certainly not warm. Frosting didn't even cover the edges. For $1,60 for a small donut, I expected a little bit more. It wasn't very busy, so there three employees all standing talking at the drive thru window. That's fine, but the male with the beard had his mask down around his neck while chatting with the two females that did have their masks on. Come on people. I'm not so naive to believe employees don't occasionally pull down their mask--I wish they wouldn't. But to do it in front of customers and around food just show you don't care. I think I'll find another place that does care. read more

Today the worker made my day! Donuts are delish always but the guy was extra nice and it was noticed.

Long story short, I paid twice only to receive a wrong order that I made online. The customer service is what earned this review though! I easily got my refund (credited back right away) and also received a follow up call from the GM Edith, who was super friendly and offered me a free reward on my next visit. I was lucky enough to get some good fresh donuts even though they weren't what I ordered :) read more