Go elsewhere. Service is worse than Dunkin' Donuts at this location. Went through drive thru and the person on the speakerphone got the wrong coffee order and my donuts had melted frosting on them like they had been sitting in moisture. read more

Service is absolutely horrible here! They get upset when you ask for a sample when the lights on. They used my rewards without my knowledge. The young man taking my order was laughing and joking with his coworkers the entire time I was trying to order. Steer clear of this location. read more

This review is not necessarily and indictment of this specific location, but the brand overall. Haven't been to a Krispy Kreme in years but was craving their glazed donuts . I was sticker shocked to see how much a dozen was and even more to build your one. I was also extremely disappointed they no longer sold apple fritters but instead sold these cinnamon apple donuts. Decided to give them a try. These donuts taste like they've been sitting on a 7-11 shelf for 3 months waiting to sell. The filling is so disgustingly artificial. And the size of each donut has decreased by over 50% from what I remember. I will absolutely 1000% never order donuts from Krispy Kreme to satisfy the once or twice a year craving I have for them read more

Krispy Kreme - Horrible tasting donuts . And both price inflation and shrink inflation has affected their donuts - Donuts Near Me - San Diego, California

Been here couples times. Service is not very pleasant, wish there are other Krispy Kreme stores nearby. Placed online order stopped by and they forgot my item........ I had to check and ask! And later turns out they still got my order wrong! Not going to come to this store anymore. Plenty other donuts shops out there, with better pleasant service that I'm willing to give my money to. read more

They were out of everything even napkins so I just got coffee with cream and sugar and they put expired chunky cream in my coffee read more

Krispy Kreme - Coffee - Donuts Near Me - San Diego, California

Nice location and friendly drive through service (and delicious donuts) but $15.50 for 6 original glazed ($7.75 for two) is just a bit much....maybe I'll just get one donut next time! read more

Krispy Kreme - Donuts Near Me - San Diego, California

See all

Drove a total of 50 minutes in hopes to get the adorable Valentine's Day doughnuts they had posted on their website as available, only to get there and they were all different doughnuts. False advertisement and a total disgrace to make people drive that far and pay that money and the doughnuts don't even look like they're supposed too. read more

Krispy Kreme - What I ordered versus what I got - Donuts Near Me - San Diego, California

See all

While, on the way to work I decided to stop at Krispy Kreme donuts to use the restroom. After walking into the establishment I was greeted and in return asked where is the restroom and what is the code 7272. As I proceeded to the restroom and walked in, to my surprise it was filthy almost as no one cleaned it this morning or last night there was, pissed on the toilet and debris on the floor. As I was doing my business, someone continuously knocked on the door and tried to come in even after I said I'm in here. After finishing my business, I decided to get some coffee and a doughnut or two as I waited in line of the family of seven order in front of me. I patiently waited while there was two employees one that was servicing the family and other boxing orders, It seems after some time. A gentleman came in and went straight to the front with his phone in his hand. The lady boxing orders whose name started with a D said good morning and can I help you like she didn't see me she didn't realize I was waiting didn't realize I have somewhere to be shame. Customer service at is best I guess. As the gentleman got his order and left, the lady decided to help and asked me if I needed anything. Yes, I need three donuts and a coffee please as I got my order and coffee I was never asked if I wanted cream or sugar until after she brought it over to me and then went back to get the creamer for me. I opened my own cup and poured it in I mean, like what are we paying for here for me to work a little bit when I'm paying for service SHM. As I proceeded to exit, I was greeted, have a good day. Not sure what to rate the experience on, but you'll be the judge normally don't do these posts, but I had to do it because I was such unhappy, not going back to this establishment. It is truly sad when customer service only starts when you walk in and only when you leave the establishment, those are the two points of contact. I guess nothing in the middle just good morning and good day sad. read more

Krispy Kreme - Glass case of donuts - Donuts Near Me - San Diego, California

Pretty good donuts. I like the original glazed sour cream cake, original glazed chocolate cake, and chocolate iced custard filled.

They are opened again after the remodel and got to try the new ghostbusters donuts. They weren't fresh though, kinda hard and not that good. read more

See all

Tasty donuts even though they have dropped a couple of my favorites from their menu. It would be nice to bring back apple fritters and sour cream old fashioned. Service is friendly and efficient. read more

Me, "I want 2 dozen donut dots" Worker, "Ma'am we only have 10 piece or 24 piece." Stop arguing with me. If you don't know what 2 dozen means then don't work in a donut place where people order 2 dozen donuts all the time. read more

From my kids: Deborah was the sweetest. She got us our doughnuts super fast and was super friendly. We brought in our report cards and she gave us a free doughnut for every A. She had exceptional customer service and went above and beyond to make it fun. She wrote little notes on all of our receipts. The music was so much fun we were dancing. Thank you Deborah! read more

I had the worst experience at this Krispy Kreme location. First of all, the person taking my order couldn't understand what I was saying and I had to repeat myself multiple times. She then repeated my order and I confirmed it was correct. She still ended up giving me the wrong donut and coffee. I asked her to fix my coffee and she took a used spoon straight out of the sink and stirred my coffee with it. I asked her if she used an unclean spoon and she lied and said she took a new one. The coffee tasted so bad that I had to throw it away. I will never return to this Krispy Kreme location. read more

They forgot my sprinkles on my chocolate sprinkled donut. Was so excited to eat my donut and the sprinkles are missing. You guys had one job

usually pick up Krispy Kreme doughnuts for my company's events and place orders ahead of time. This time, I ordered 3 dozen to be ready at 6:15am. I showed up at 6:05am (just 10 minutes early) and the worker told me they hadn't even received my order yet and that I was too early. What didn't make sense to me is if they hadn't received the order, how would she know I was 10 minutes early? There was no line, it wasn't busy, and instead of just being upfront, she sent me inside the store after I was already in the drive-thru. Not even three minutes later, all the doughnuts were ready to go. I get that mornings can be hectic, but the part that rubbed me the wrong way was the unnecessary lie and the extra hassle when the order was clearly already being worked on. A little honesty and better communication would've gone a long way. read more

Sesame Donuts next door has better quality for the price. Incredibly predatory for a large corporation to move in and attempt to shove out a small, locally owned business. read more

KK has always been one of my beloved donut shops since I've first bit into their original glazed and chocolate iced glazed donuts back in 2000. They have stood the test of time. My go-tos are the strawberry, cinnamon roll donut, classic glazed, chocolate iced glazed, and maple iced glazed. Wish they kept the Kit Kat, Twix, and Reese's donuts permanently on their menu bcuz they are my all-time faves. 3 count assorted ($7.39 + 30 cents up charge each for specialty donuts): these are exceptional, 10/10! My fave was the Reese's Salty Sweet Crunch, but the Reese's Salty Sweet Crisp and Outrageous were also delightful. Get it before they are gone, as the last day is 3/08/2023! The service here is always friendly. It's worth going inside to tickle your senses with the sugar aroma and the mid-1900s vibe. read more

See all

I was craving a late night snack and I'm so grateful they are open late! Tima took my order and was so kind and full of energy I live about half an hour away and it was definitely worth the drive! read more

There are only two Krispy Kreme locations in San Diego, and this is the more northern one. It's in an area with other businesses and restaurants. Parking is really easy. They have drive-thru. They still have the "hot doughnuts" sign whenever they have hot ones available. Two bathrooms are inside in the back. Since they've developed a mobile app, it's been much easier to handle loyalty rewards and online ordering. One improvement I hope they implement is to put iced coffee on the app. You have to order iced coffee in-store and it's an extra $1. At today's visit, I tried the pumpkin spice donuts - maple pecan, cheesecake swirl, and pumpkin spice cake. Maple pecan was wayyyy to sweet. Pumpkin spice cake donut was the best of the three. read more

Great service and really enjoyed the Halloween themed doughnuts. The location was very convenient

6:57 on a Friday night with a car full of kids- the staff is slamming the doors on customers with a place full of donuts saying they can't manage to sell anyone any. What is going on? Is zero stars an option? read more

Hate the new remodel. Removed all tables because they don't want you to eat there anymore, including the outside tables. They also removed the area where kids get to see the donuts being made, the entire reason my kid likes to go there. read more

Good news pumpkin spice donuts are back. Along with pumpkin spice drinks. They also come with a side of attitude at the drive-through window. Ask a simple question and get attitude. I've never had such a bad experience with a drive-through person till today. Hopefully they can have some coffee and work up a nicer attitude. Plus my donut had the cream on top smeared all over the second donut in there. Not appealing looking at all. read more

Terrible service. Went in for a special promo deal and was told I was wrong when I called corporate they told me I was right. They made me and my daughter feel stupid at this store. The dont know there own deals and didnt appologize for messing up. read more

I'm not from around here. I just drove two hours and I came across a Krispy Kreme.. next to Krispy Kreme there is a local donut shop. But why would you go to a donut shop? There's a Krispy Kreme nearby. I believe Krispy Kreme doughnuts are the best donuts out there. But unfortunately, the staff was very disappointing. I wanted to buy some donut holes and they didn't have changed.. to break my $50 bill like I already went through the drive-through and they already had my donuts on hand and there wasn't anything they can do for me very disappointed with the service. I don't recommend anyone coming into this location. read more

Unreliable store hours. Arrived just before 5:30 menu light in drive through turned on. Staff ignored me. Drove to window. Staff ignored me. I know they saw me, staff ignored me. Went to sesame donuts where staff did not ignore me. If this is a franchise location I would be very concerned if I were corporate. read more

I visited this location a couple weeks ago and was a little disappointed...they did not have a good selection of donuts...mostly all were the Halloween ones that I wasn't interested in. I ended up getting a dozen original glazed and they were cold and although they weren't stale...they didn't taste fresh. They were already boxed up and tasted like they had been sitting there allll day. I love when the donuts are fresh and even better when that hot light is on! It's been a long while since I've seen that though. They were very well staffed, and everyone was friendly. We were able to get in and out quickly which was awesome. I'll for sure be back and hope to be able to update my review based on selection and freshness! read more

Krispy Kreme - Free Birthday Original Glazed Dozen - Donuts Near Me - San Diego, California

Came here Fri 6.14.24 approx 8:30pm. Staff was nice. Got 2 Dozen donuts but when got hm opened the box half the donuts been lookn like they been sittn all day. Wth. Glaze look all soaked in, a sign they jus been sittn all day. I expect when I walk in to pickup especially they give me ALL FRESHLY MADE. Please correct with your staff please then U will hava loyal customer. Tx read more

Krispy Kreme - Half donuts on bottom been sittn all day. Glaze is soaked into the donuts u can tell at bottom 2 rows. Take a look here. - Donuts Near Me - San Diego, California

I came to this location for a sweet treat. I've always had a love for Krispy Kreme ever since I was a kid. If you are looking for a quick pick-up, this location has it all. When you walk into the store, the atmosphere is filled with the smell of fresh doughnuts and coffee. The customer service here is also good. Staff are friendly and have recommendations on standby. There's also a drive thru that makes ordering easy instead of waiting in line. Although some days due to popularity, there is a limit supply of options but the doughnuts still are tasty. Out of everything, I'd recommend the Glazed Chocolate Cake Doughnut, Cinnamon Sugar Doughnut, Glazed Raspberry Filled Doughnut, Cinnamon Bun Doughnut, Chocolate Iced Glazed Doughnut with Sprinkles and the Original Glazed Doughnut. read more

See all

There was children running this store at 7pm at night. I asked for 4 donuts. When they Rang me up, there was 3 donuts. When I asked about the 4th donut I ordered, I was asked if I wanted a box ...... what?!! read more

Emma gave five star service! Very kind and welcoming! Also had a great smile! Thank you

The st Patrick's St. Patrick's Day Dozen is so fckin gross just make normal donuts this thing looks radioactive when it doesn't have to be. Tastes bad from all the food coloring and consistency is off read more

Krispy Kreme - St. Patrick's Day Dozen - Donuts Near Me - San Diego, California