I ordered online so I can be in and out this morning. I came in and they do not have 75% of the donuts I ordered. The staff then asked if I want to sub - I said NO and want a refund. I had to wait for the manager who had to apparently go to Home Depot to get a replacement part for their equipment. So frustrating (and the staff is clueless on how to refund an online order) - ugh! read more

This place is always busy (a good sign), but the line moves fast. The workers are generally friendly and helpful. And most of all, the donuts are always fresh and good! The problem is I come here too often. read more

Wonderful, kind service during covid! Easy and quick to get in and out. Really nice team and delicious fresh donuts as always from Krispy Kreme. I didn't see minis when I was in and they were out of some donuts understandably with how busy they were. If this is your first time my tips are: Oreos and Rene, traditional glazed (ask for a warm one, they're typically free for one), strawberry sprinkles, chocolate icing. Also there are Groupons available. read more

Krispy Kreme - Free donuts for healthcare workers during covid - Donuts Near Me - Union City, California

My family LOVES Krispy Kreme, so we frequent here a lot - especially when they have such a good Groupon offer! Last night was one of our adventures to go get donuts, but we were really disappointed. The hot & fresh light wasn't on so we weren't expecting warm donuts; however, the donuts we got were FREEZING COLD! Like they've been in the refrigerator!! My kids didn't want to eat them, and what kid doesn't like donuts?! I go inside to ask for some warmer (not expecting hot, but at least room temperature) donuts and eventually asked for the supervisor on duty. Melissa came out and explains that since it's a groupon offer, we can't get a refund for the donuts. Understandable. Eventually after talking to her, it comes out that at 6:30pm on a Sunday, we were served donuts that were made at noon - and the reason that they were so cold is because the lobby doors are open and it's cold outside. First of all, this has to be some kind of health code violation that the temperature from the doors being opened affects the temperature of the donuts being served. Secondly, I know I'm not the only person disappointed that our donuts were ice cold! All of the workers were bundled up in layers and thick jackets, so they also knew how cold it was inside. We waited in the area until the hot sign was on so we could get warm donuts. But when I went back inside to get the warm donuts, staff was touching the piece that holds all the glaze to glaze the donuts, and they weren't wearing gloves. That's really unsanitary, especially with COVID. It's hard when you live out of the area, but moral of the story - if its cold outside, only come when the hot and fresh sign is on. Otherwise, you'll get ice cold donuts. read more

These donuts are so sweet that every time I just step in the front door I get a toothache. Is it just me? Not all donut shops are this sweet. These donuts are as light as air and a bit on the gummy side. You can take them home and zap them with the microwave for 60 seconds and they are the same gummy light consistency. Needless to say not my favorite donuts - I prefer some that are heavier, less greasy and less sugary... believe it or not I prefer donuts from Luckys or Safeway. Both of those chain supermarkets have donuts I prefer and both are drastically different. Luckys lighter... Safeway heavier. The best part of this store is the ambiance, location near the movie theater, and the big window to watch the donuts being formed and cooked. Around the holidays they have donuts decorated as bears to capture some of holiday season right there in your donuts... I like that too. Ive been countless times since they have been open over the years. I will be back even though I don't think its a 5 star establishment. They almost earned a 4 star given the holiday decorations during December. Donuts: 2 star Ambiance: 5 star Cleanliness: 5 star Customer service: 5 star Total 3.5 stars... "Donuts" I weighted more heavily than other. During the holiday season I would bump it up to 4 stars... with plain donuts this is a 3 star place. read more

"You like sugar, huh?" "Is there sugar in Krispy Kremes? Then YES!" KK seem to have the sweetest donuts I've ever had, so, like Buddy the Elf, if you like sugar... Original donuts are made all day long, so you can usually get them warm. They have pre-packed assorted and original, so it's quick to run in and grab a dozen of those. If you're going to pick and choose, it takes a bit longer. Espresso drinks are delicious - they use Ghirardelli chocolate, so ++ there, but they don't always have nonfat milk. My previous gripe was that I couldn't tell the crème-filled from the custard-filled. Yesterday I noticed the crème-filled are sugar dusted, so thank you for that. read more

The staff here was friendly and helpful. The donut cases were full and everything looked delicious. Visit here if you have a sweet tooth and are in the Union City area. read more

I never really spent time in Union city unless I am passing through to Fremont or stopping by to get Krispy Kreme doughnuts. The hot and fresh donuts are amazing and dangerous because they disappear like cotton candy, melting in your mouth as soon as you bite them. I like to get the Groupon that allows you to get two dozen for $12 to make my trip down a little lighter on my wallet. You can also upgrade to variety/specialty donuts with a three dollar surcharge which is still an incredible deal. There's usually a line but it moves fairly quickly so do not be discouraged and please be patient with your servers as they try to feed the masses lol. read more

Always fresh and delicious donut here day or night. Not sure what other reviews are about but they made these fresh right in front of you.

It's eclipse day! Well was yesterday but was too tired to post. Anyways they had an amazing special chocolate glazed donuts on their classic. Don't touch the donuts when you get them their wet, and your left with a giant mess but definitely divine. read more

Krispy Kreme - Eclipse donut - Donuts Near Me - Union City, California

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Great location! Fast, friendly service and they even gave us a free donut! Order online during busy times, this will save you at least a few minutes. Wish they were open later! read more

Donuts were amazing but my chiller on the other hand did not look like the picture at all never going here late at night again also it had a weird acquiring taste to it read more

Krispy Kreme - Lemonade chiller - Donuts Near Me - Union City, California

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I normally go to the mom & pop donuts shops but I came here because this is what my mother-in-law likes. I went through the drive-thru and I swear it took incredibly LOOOOONNNNGGGG! There's literally one car ahead of me. I can hear the "Jeopardy" song playing in my head. Five minutes has passed and I finally heard a voice "I'll be right with you" still waited 2 additional minutes! Then the car ahead of me takes forever and a day to order cause the girl cant seem to get it right??? She finally gets to me and I'm already annoyed because the "quick" drive thru took 20 minutes!!! At the end of the day my mother-in-law enjoyed her donuts. read more

Krispy Kreme - Assorted - Donuts Near Me - Union City, California

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Went there are 6:30 pm (they close at 10) and they have no donuts. Not even original glazed. Don't waste your time.

Best doughnut's in the Bay Area since 1992 for me. Recommend original glazed and strawberry milk.

Last I checked I was unaware that the line forms through the middle of parking spaces. This man cut me and all cars behind me off. Krispy Kreme PLEASE help establish some boundaries as to the direction of the line to prevent people like this old black bmw from taking advantage. Lines are long as it is and this makes for frustrating customer experience. For this reason I rate this location 3 stars. read more

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I have never eaten inside this place. We usually just go to the drive thru. It is about $15 all in for a dozen doughnuts. Typical sweet doughnuts. It is very good when fresh but still okay even after a few days. Fast friendly service. read more

Have you been watching donut eating challenging videos on YouTube (specifically Nate Figueroa's obsession with donuts?) and suddenly have a crave for donuts? Then this is the place for you! Growing up, I've only tasted Krispy Kreme from grocery stores (when they used to sell them in stores) and never liked them.. until I tried an actual in-house one! Awesome thing about this place is that it has a drive-thru.. although there have been a several times when the line was so long, it overflowed out of the parking lot. Hahaha. They also have pretty late hours, which I feel is perfect, because most donut shops open early and close early. The donuts here aren't going to be super fluffy and I think it's a lot more sugary than hole-in-the-wall donut shops, but it really does the trick if you're craving a donut. I usually like ordering the seasonal flavors paired up with a nice cold glass of milk! read more

This location frets pretty busy on Friday nights for sure, even drive through. Krispy Kreme has their milk in cute glasses in regular milk and chocolate milk. I got one seasonal valentines donut and was pretty good. Donuts are pretty decent quality and affordable, but going inside is probably better. Wish the donuts were a little handled with care better! read more

Krispy Kreme - Original Glazed Dozen Doughnuts, Dozen Chocolate Iced Doughnuts, Valentines Heart Doughnut - Donuts Near Me - Union City, California

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Customer service is always quick and friendly when I come in. Clean eating area and drive thru is always quick and easy. Can't really go wrong with a donut. If the Cake Batter donut is still available, get it. Dear god. Just try it. I've been on a totally donut craving since having a Lard Lad donut at Universal Studios and Krispy Kreme's donut varieties are the only thing keeping me going until I revisit Universal. read more

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I have to start by saying I LOVE Krispy Kreme. I first tried Krispy Kremes in Missouri back in the 90s and since then have been a huge fan. The people working at the locations in the Midwest (as well as the ones in Southern California) were always friendly. They greet you with a smile when you walk in. If there is wait they don't hesitate to hand you a complimentary original glazed (sometimes they give you one if you don't have to wait). Certainly when you purchase a large number of donuts they are nice and offer an extra donut or 2 or some donut holes. This location lacks all the friendliness and generosity that I have come to associate with Krispy Kreme. The people working here barely make eye contact with you. They are clearly not enjoying themselves. How can one be surrounded by the smell of sugar syrup and not be happy? I usually buy 4-8 dozen donuts when I come here for coworkers. They have never given me an extra donut as a thank you. I even asked a couple of times and was told "Krispy Kreme does not do that." It would be a nice gesture especially when I am regularly buying a lot of donuts. They also argue with you when you ask them to scan your rewards account claiming you will not get points on certain purchases (which is incorrect since my points balance goes up). They have also tried at times to not give me a receipt with the survey on it (that gives you a discount on a future purchase). Its the only location near my home so I don't have much of a choice if I want to buy Krispy Kremes for my co-workers. I wish they would take the staff to a midwest location to see how it is supposed to be done. read more

ordered a frozen vanilla iced coffee and never again ! my stomach was hurting soo bad all day. i literally payed for stomach pain all day lol dont order their coffees unless you want to pay the price later. idk if their ingredients were bad but this was a health concern on them . read more

MY FAVORITE DOUGHNUTS!! I mean I only get the glazed because like I love them, but they are so soft and fluffy. The glaze is also not too sweet and stays on the doughnut. It is a melt in your moth typa experience. read more

Hit and miss.. some of the donuts we got were clearly fresh and delicious. Another seamed it was made the day before and tasted so. The fresh ones are very tasty though!! read more

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Been here a few times. The donuts are pretty average here except ... if you're lucky enough to get the raised donuts pretty much right out of the fryer. In that case, the donuts just melt in your mouth and the three star experience becomes a five star yelp experience. Easy parking, good service. I need to find out the best time to eat here to get the donuts right out of the fryer. read more

10:30pm If you have a short vehicle your screwed to see what is actually in your box. I advise getting out the car to look what they put inside. Since their close to closing soon their going to put whatever to is similar to what you asked for n there box to get rid of donuts before closing. So check they asses read more

I ordered online at 9:40. Order was said to be back by 10:30. It's now 10:50. Driver said he won't be back until 11:30. At least. All estimated times from their website are incorrect. It's late at night. Zero communication from Krispy. I'm never doing this again. Bad idea. Bad service. And the doughnuts aren't even that good. It's just the only thing open. They need to do better service or fix their service times. read more

Krispy Kreme has always been generous to the public with free donuts for graduation, Halloween, etc. but they just went over the top for me and my sons basketball tournament. Jaymin, the manager, was so helpful and easy to work with. I recommend the Union City Krispy Kreme!! read more

Friendly staff. Clean area. Always busy on weekend evenings. Donuts are good as expected-- a bit too sweet. Jelly filled is okay-- could be better. The lemonade slush is disgustingly sweet. read more

Truth be told, the doughnuts here have the same standardized taste and texture you would expect from any other KK location; what I love about this one, however, is simply that it's in my neck of the woods. With a fairly wide variety of choices including filled, glazed, cake batter, and seasonal doughnuts (designed to resemble footballs, hearts, pumpkins, etc), there's a little something for everyone. Granted, there aren't any particularly out-of-the-box flavors, but sometimes you just want a good, no-fuss-no-frills fried piece of carb. A little heads up: be sure to look out for the "Hot Doughnuts" neon sign! When that thing is on, it's hard for a sweet tooth like me to pass it up. Like a bug drawn to light. Quite literally. Although I'm not a bug. But you get the point. When warm, the glazed doughnuts are to die for. Give me a little milk and this girl is one happy camper. I've heard they also serve doughnut and ice-cream deal-e-o's now. Yea. Rest assured I'll be checkin' one of those babies out soon *drools.* read more

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Kudos to Krispy Kreme for being open 24/7 so if you ever have a hankering for some donuts no matter at what hour in the night, you can get some here! But I do feel like KK's donuts are tad bit too sweet to my liking, but it does the trick when I have that donut craving & all the mom and pop's shops are closed. read more

I came here after I made a purchase at Jollibee's. Krispy Kreme and Jollibee being right next to each other, what a sweet treat! When it comes to their doughnuts, I've always been a fan. My first taste of Krispy Kreme was the original glazed, and let me tell you, just one bite of that heavenly goodness, I was sold; completely sold! As if my taste buds can only and will only stay faithful to the taste of this famous doughnut. This doughnut spotlight is spacious with plenty of tables, and lots of space to just kick it with friends and family. There's also a few tables outdoor with large umbrella shades to go with it. Pretty cool, huh? I like that. Furthermore, it's clean, friendly environment, and very inviting too. The server came to my attention as soon as I walked in. She was friendly, smiled at me and happy to help. I ordered three original glazed (of course, how could I not? It was a love at first taste for me with just one bite of it!) and one chocolate kreme-filled. Each doughnut is $1.29, and I think that's fairly reasonable because of its good quality. The original glazed was delightful, sweet but not overwhelming, soft, crispy, and a guilty pleasure indeed! The chocolate kreme-filled was delicious and yummy perfectly combined with the chocolate coating. The kreme-filling wasn't too greasy or too gooey, except that it was a bit too sweet for me, though it wasn't a big deal as I was glad I only purchased one because I could only handle just one. Overall, Krispy Kreme is a doughnut place that you've got to try, even if it's just once. You won't regret it! You can't go wrong with their ring-shaped sweetened dough called the "original glazed." There's a large number of doughnut shops out there, and honestly, Krispy Kreme hasn't been topped yet; thus far they're still my #1 doughnut! :D read more

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This Krispy Kreme Doughnut is located inside the Union Landing Shopping Center, in Union City, CA. It's a stand alone shop, with a drive thru. Service here is fast, friendly, and courteous. The doughnuts are of course delicious!!! They currently have a Groupon Deal!!! 2 Dozen Glazed Doughnuts, for only $10!!! Hurry to Groupon to purchase this amazing deal, while it lasts! Yum, doughnuts!!!! :D read more

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Workers here are literally all over the place. such a disappointing visit. If they are going to be open over night at least have ONE worker or manager who actually has it together and can give some good service. Came on 2/15/20. read more

This specific krispy kreme location has been in my childhood for as long as I can remember. The machinery that carries the raw donut dough from top to bottom, and then into the fryer, floating towards the glorious icing waterfall icing is something I have watched every time I visit. The smells from the freshly made original glazed donuts usually makes it way towards those waiting in line--it's quite torturous actually, especially if there aren't many left and someone orders a dozen. From what I can see, there is one thing I'm glad never changed: the godly original glaze. I remember back in the days, they used to hand out samples of freshly made original glaze donuts. I will never forget the first time I had the warm, sweet, soft feeling of the glazed, godly donut in my mouth. Everything about it was perfect--the taste, the smell, how perfect it looked, the feel. No one else makes an original glaze like Krispy Kreme does. I also really appreciate how the workers get the original glaze donuts for the customers. The workers always go for the freshly made original glazed donuts instead of the ones sitting in the display. They understand exactly what we came here for. As for the other donuts, I used to get the chocolate glazed a lot when I was a kid, but now it's too sweet for me to handle. I recently tried the blueberry glaze...it was definitely less sweet and still good if you're craving a dense dessert. Any of the jelly-filled donuts are not my thing, so I never get them. Some of the cereal/oreo topped filled donuts are also on the sweeter side. Customer service is pretty good, the wait isn't bad, donuts are pretty awesome (especially original glaze), and the prices aren't too bad for the quality. This is probably the perfect place for anyone with a real big sweet tooth, or even for people craving something sweet after eating popcorn while watching a movie at Century 25! read more

Krispy Kreme - Blueberry glazed - Donuts Near Me - Union City, California

When it comes to Krispy Kreme... you know you can't just have one. (You'll have minimum four. Or let's be real, the whole dozen.) $10.48 for a dozen glazed donuts and $11.48 for a dozen assorted donuts. Come on Tuesday for the Buy One Dozen Get One Dozen Free deal. Their Tiramisu and Salted Caramel donuts are a little too sweet for my taste, so I like to just stick to the original glazed. Nom nom nom~ read more

Krispy Kreme - Glazed Donuts - Donuts Near Me - Union City, California

Krispy Kreme now has seasonal pumpkin spice donuts! Mmm, donuts ... raglarglaelgar Since it was right next to Jollibee, we had to stop at Krispy Kreme. We reminisced about the days when this place was relevant back in the late 90s. We lollygagged for a few minutes being indecisive while the server looked somewhat impatient. Ultimately, the three of us decided to split a dozen. We asked if we could order a dozen split into three boxes. The man didn't take kindly to this and seemed exasperated. He mumbled something about having only 2 boxes. Then he changed it to say each box held 6. Anyhow, the man eventually capitulated and gave us what we wanted. The three of us all had to get the seasonal pumpkin spice cake donut and we each got a variety of others. After we paid, the man seemed to have a complete 180. Sometimes when you buy a dozen, they throw in an extra 1 for you. The man actually gave us 3, a pleasant surprise. Now we had our desserts without even opening the boxes we got. Based on the server's attitude alone, this place salvaged a 3 from a 2. Why only 3 stars? Because it's so sweet in there, you gain weight by osmosis and the single pumpkin spice donut will completely counteract Monday night's 5-mile run. read more

Krispy Kreme - Donuts Near Me - Union City, California

I've been here a few times, but it looks like this place has gone super downhill. It's not run well at all, at least it wasn't today. A previous poster said it best (folks waiting for me in the car echoed the same sentiment), that ready-made items shouldn't take so long! They had one person taking orders AND ringing folks up. Not to mention, apparently there are items on display that are sold out, and items that look sold out that are available! Although they're young (the one doing my and everyone else's orders + the one doing drive-through orders), my review is for management / training staff. For a fast food joint, this was unacceptable. When I arrived, there were only 5 people in front of me. The man at the front was taking forEVer to order. He either didn't know what he wanted or was getting a huge order (or both). Honestly, the right response would've been to ask him to the side while other folks with shorter orders (who knew what they wanted) could go through. The line was 10 people deep when I left. The clincher was when I was getting checked out, the guy came BACK and passive aggressively asked for water by accusing the cashier/server that she got his order wrong. She rang me up after he left (after having already held up the line). She charged me for 6 individual donuts instead of a half dozen!! The only reason I got the last donut was to get the perk of ordering a half dozen!! I really wanted to give them the benefit of the doubt. Today's experience was the death by 1000 cuts. To be fair, prior to this, I've had decent experiences (many years ago, though). I hope management turns it around!! read more

I love doughnuts...so yummy when it's fresh and warm. read more

Krispy Kreme - Assorted dozen - Donuts Near Me - Union City, California

Krispy Kreme was popping up everywhere for a while but then it a lot of them also closed down because of the whole Atkins diet craze. What's next? Luckily this one hasn't closed down, yet. In the past couple year, Krispy kreme has introduce a bunch of new flavors. Plus, they finally realize that their original donuts can have more flavors than just the original glaze. The original donuts is my favor because how soft and fresh they are. Donuts. Yum! read more

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