Walked thru the door at roughly 2 PM on Good Friday and immediately noticed the slippery floor, as…read moreif there was a slight coating of grease slippery. Could be the incorrect "floor cleaner" solution or something else but even the rubber soles of our sneakers tended to slide around. The "dining" area was filthy with the surfaces sticky/gooey as well as prior "diners" debris strewn about the floor (fries/napkins/utensils, etc). Upon exiting I then noticed the windows and doors.......horribly filthy and smeared with finger prints and general smudges as if they had not been cleaned in weeks. One windows at the entrance door was strewn with streaks as if someone used a wet cloth to redeposit the filth and did not bother to finish the job. As per the NY Post "Wendy's quietly confirms 300 store closures next year", this should definitely be one of the 300! Do not even think that the Burger King across the street or the McDonalds just down the road is any better! Beware that the restaurants we all supported during Covid by doing take out do not even try to improve on your customer experience. since VERY DISAPPOINTING!

Wish I could give less than 1 star. Terrible service. 4 car in line at the drive thru and took…read more35 minutes. Taking one car at a time. When one car pulled out of the lot. The next order was taken. I've never seen such horrific service. And nasty additude on the speaker. Will not be back. Recommend any other place.

If you have been to one you pretty much know the layout of this spot…read more This location has outdoor seating and is close to other stores and across the way from Eastview Mall. The menu signs are of a good size but the print is a bit too small, why I have no idea. Everything is freshly made and refilled. I got a burrito bowl with the new chicken they were advertising in store. I don't get beans cause we all know that although beans are good for you they do make you toot. It's got all sorts of stuff in my bowl and yes guac is an extra fee. My husband got a chicken burrito and liked it. They reason I don't do Chipotle too much as it's one of those meals if you eat at lunch you are set for dinner. The staff is friendly and efficient and the inside was clean and tidy. Plenty of parking as it's shared

FIX YOUR STAFFING AND MANAGEMENT ISSUES…read more Never open, constantly out of food, workers say that management yells at them for giving normal portions. This business should be a GOLDMINE being in Victor. 4 out of the 5 times I have tried to go here they were closed for no reason, normal times of day.

We have heard so much about this place , today was the day to try it. We were met by a young woman…read morewith a great smile. She was very patient with my myriad of questions She was respectful and professional. The food is plentiful, the bag of fries would have fed a family of 4!! The place is so bright and welcoming. Now I understand the why so many love it!! We will be back.

The best fast food! Been eating it (not that frequently not tbh) my whole life, and always has the…read morebest everything. Not much to say, just everything is great. Amazing!

Went her late at night and had placed an order in the app only to be told they were closed and only…read moreone person was working. When I asked what I should do about my order a different employee responded and rudely told me I could be refunded in 24-48 hours or I could come back in half an hour for my food. I came back half an hour later and was then told again that I had to wait another half an hour for me food due to "NYS break regulations." At the very least turn off app ordering.... I would have gone someplace else but they had al reuse taken my money. Will not be returning. Management needs to figured out what is happening in their store.

This store was very clean inside and out. I went through the drive thru and was greeted with such…read moreenthusiasm. I believe the man who had cashed me out was the one who took my order this day. He was a joy. He was very much a people person and goes above and beyond for his customers experience. Thank you, Jordan, we will be back for that experience again. Not many places now adays make you feel welcome. They take your order and hand you the food. Not this man. You can hear the smile in his voice while taking your order and you see the smile at the window. Keep it up.

We tried to have breakfast at the McDonalds in Victor this morning. When we tried to order, the…read morescreen said they were taking only to-go orders. This is the second time this has happened to us at this location. They appeared to have plenty of staff and other people were eating. Not going back to that location!

Pure filth. Food all over the floor, two young guys working there pulling fries by hand and eating…read morethem. I ordered chicken strips that were barely cooked and went back to get them replaced. The manager (one of the two young guys) grabbed my bag without saying anything to remake my order and proceeded to talk about me to the other k8d with me standing there. He plopped the remade order in front of me and walked away without a word. What did I do to deserve this? I contacted the owner, but she never got back to me. The people that work there seem to hate it which is probably why the place is so unsanitary. I was a very regular customer, but after this, I've never been back.

I came in with my family for some delicious food; that is exactly what we got!…read more The inside of the restaurant is nicely decorated with beautiful murals which I enjoyed. The staff here was also nice and very helpful with the menu. I ordered the three tacos for $15. I got the carne asada, which is steak, avocado salsa, pico, and cotija cheese. Then I got two of the $1 upgrade tacos, which were the citrus shrimp taco, which is citrus shrimp, cabbage, pico, crema, and then the flyin' Hawaiian, which is huli chicken, pineapple salsa, scallion, and soy glaze. These tacos were spectacular! I loved every single one of them, and they are some of the best tacos I've had in Rochester. The chips and salsa that came with the tacos were also pretty good. For my drink, I ordered some pretty good horchata. My mom got the chimi carnitas burrito, and it was massive! It is a fried burrito, choice of carne asada, chili beef or carnitas, filled w/ pinto beans, Mexican cheese served w/ lettuce, avocado salsa, pico, crema I do have to say the entrance to the restaurant is extremely inaccessible on top of a hill with stairs, so I had to take off a star for that.

Love coming here for the 3 tacos for $15. I always get the carne asada tacos and the elote bowl…read more The tacos come with chips and I love dipping them in the elote which is so flavorful. The tacos are cooked to perfection and the meat is so juicy and tender. Service is great as your food comes out very fast. After you pay at the counter, you get a buzzer which lets you know when your food is ready. We sat outside this weekend where there's ample seating available, and the weather was perfect.

I went to Tom Wahl's in Bushnell's Basin with coworkers for lunch, and it turned out to be a really…read moreenjoyable visit. I hadn't been in many years -- the location near me closed, and with so many other options around Rochester, it's not a place I often think of. This visit reminded me why the brand has stuck around for decades. Inside, the restaurant has a fun retro feel, and despite a busy lunch rush, service was prompt and friendly. I ordered the Wahlburger, which I'd oddly never tried before. It's their classic cheeseburger built on a soft, fresh bun with a seasoned beef patty, melted American cheese, shredded lettuce, diced onions, pickles, a slice of ham, and their signature tangy Wahl sauce. It arrived looking pretty plain and unassuming, but that first impression didn't tell the whole story. The patty was nicely cooked, the bun was great, and the combination of ham with that killer sauce made the whole thing surprisingly delicious. I'd absolutely order it again. The fried cheese curds were the star of the meal. They looked like they might be heavy, but they were light, crisp, and delicious. The cheese inside was mild and unexpectedly perfect. I could have eaten a whole second order. The mac salad, usually my favorite side, was just okay -- good but not great. It needed a bit more salt, though I still finished it. All in all, while I wouldn't necessarily drive across town just for it, this was a solid lunch spot and a fun throwback. I'm sure I'll return with coworkers, and I'm already planning a visit with my son -- he'll absolutely go nuts for those cheese curds.

Debating between a three and a four. My hamburger with jalapeños was excellent, and I enjoyed the…read morefries. My wife's vegetarian option was miserable, and I would definitely not recommend. My daughter had chicken and that was decent. Overall, the service was good and efficient, but the meal overall was way too expensive for the kind of food and what you got. We would probably not go again.

Great poutine, very good gravy !!!!! Fries great too , the small size was big !!! Good value , I…read morehope stay in business

Didn't have the best experience trying Fries Fries Fries for the first time. Visited during one of…read morethe busiest shopping weekend of the years so I understand this can cause a delay, but the wait was 20 minutes for one order of poutine. When I ordered there was no line and afterwards notice several people waiting around for food. They ended up needing to drop fresh fries which is appreciated and was communicated. The staff seemed to struggle with the demand. The poutine was fine. Really enjoyed the gravy flavor but didn't feel it was worth the wait. I would like to visit again and try something different when it's not as busy.

STOP SERVING HOT SUBS WITH STALE ROLLS. Trying to eat one of these while it's crumbling in your…read morehands sucks...if this is a real policy, CHANGE IT! It's honestly night and day between a cold and hot sub because they actually use new bread, probably because they wouldn't be able to get away with this as frequently.

There's literally never more than 2 people on the floor at once, it's taken at LEAST 30 minutes for…read morethem to make my sub every single time I've gone here. Probably bad management, but if you get crowds during lunch, you should be prepared to serve people. It does not take that long to make a sub

The food is SO good! Unfortunately the dining room is ALWAYS DIRTY! Dirty tables, chairs always…read moresticky. Drink station too messy to set stuff down! It's gross, really. They charge an awful lot for the food, they can pay people to clean up! Again, food is SUPERB! Use the drive-thru if you go

This review would have started out lower, but the manager, Kathleen, really made it right! When I…read moregot home with my baker's dozen bagel order that I had called in earlier, I discovered that the order was slightly wrong (9 bagels were correct, but 4 everything bagels were in there instead of my favorite sesame seed bagels). I was annoyed but it was not a big deal, but when I looked at my receipt it said if something's wrong, we'll make it right, so I called to let them know my order was wrong. Kathleen was very apologetic and credited my order AND told me to come in at my convenience to get the correct order FOR FREE! Now that's what I call GREAT customer service and the reason for my 5-star review. Plus Panera's bagels are DELICIOUS and very fresh! Thanks, Kathleen, for really going above and beyond!