The wait was crazy long! They even stopped allowing people to order they were so backed up. The sweet tea wasn't good. The lemon pound cake was good. The butter butter pound cake was alright. Waited an hour and got refunded because they didn't even have half the stuff I ordered. So didn't even get to try the food. Drink machine wasn't working! They stopped selling boils because they didn't have half the menu items to sell the boils. The music was the best part of the entire experience. Will not be back! read more

Best Seafood In Lewisville‼ Margaritas are great & staff is wonderful! Definitely a vibe and they have karaoke nights! read more

Location is good it is a heavily visited area, the gentleman server was very helpful making my selection. Overall, ambiance was clean and with the look of a seafood restaurant. Food came out quick swimming in the sauce I ordered. Seafood tasted old. The crab and shrimp wasn't enjoyable. I probably will not visit again read more

Krustaceans Seafood - 2 crab clusters, shrimp, potatoes,and corn - Seafood Near Me - Lewisville, Texas

Came to this spot after work on the weekend it was crazy busy! Warning you will need patience because we waited an hour to order and another hour to get our food while waiting in line they ran out of the fried lobster and Whitney Houston shots. That was what we came for was the fried lobster and waffle so we needed to change it up so decided on the deep fried shrimp. I don't like heat so it was nice to know I could get all the flavors in mild. The food was worth it and for the price portions were good. Definitely be back!! read more

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The ambiance is very hip. Service was great. We had the Cajun boiled. The snow crab legs are small compared to others. We did not try other dishes- fried dishes. From a cajun boiled, it is not up to par. read more

Krustaceans Seafood - Seafood Near Me - Lewisville, Texas

Went on a Sunday and was disappointed that they ran out of multiple items. The crab legs I could get were good and I loved the garlic parmesan flavor. read more

Came here for dinner. I ordered the catfish platter and crab boil. Both were absolutely delicious!!! I will definitely be back and telling all my friends and family to come!!! read more

Food is awesome, the only thing is the wait time. It's so long. Ambiance was also pleasant.

Arrived at 7:30pm however rudely told not taking any more orders. Planned on doing a takeout. No apologies from worker considering I arrived 30 minutes prior to closing. Rude attitude I'll never come back to this place again. Update: Gave this restaurant another chance. Service horrible, indescribable however food amazing. Must be prepared to wait, my party waiter over an hour to receive food. Party of 5. This restaurant has so much potential however mgmt need to dive into hiring more staff, training staff in etiquette and time mgmt. read more

It's very hard to write this review. We had high hopes but sadly we never got our food. Service here was extremely poor. It was so crowded but they continued to take orders and did not mention the wait times. If they were over capacity and low on supply that needs to be stated. We talked to some of the customers waiting before us and they were waiting at a table for over 3 hours. The manager came out to apologize and said they would bring out drinks to cover the wait time but unfortunately that also never came out. When asked if we could get a refund after waiting for 2.5 hours they declined and said all sales were final. We had a baby with us and was growing fussy which made the occasion even worse. Poor customer service. No images of food because it never came. read more

Krustaceans Seafood - Seafood Near Me - Lewisville, Texas

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Great food! The seafood mac n cheese is fire! You've got to try the waffle it is fantastic. Everything I've had on the menu has been really good! read more

Today is Sunday, 9/24/23...and it's my first visit after seeing posts on Instagram. "Tossie" took our order and guided me through the menu sharing her favorites, and sure enough I selected what she recommended. Y'all...no lie...this food SLAPS!!! I ordered the red velvet waffle and lobster tail, but I also got fried fish, à la cart. The Hurricane was my drink of choice and let's just say it got me *RIGHT!* my waffle...FLUFFY...it was like eating a freshly baked cake. It comes with syrup, icing, and chopped pecans. The lobster goes quick, because it's so good. That's why I ordered fried fish. It's just too good!! Their signature swamp sauce that comes with the fried fish and shrimp needs to be in a bottle and in stores. The cost is appropriate for what you're getting. Portions are PERFECT! Thank you Tossie for your kind service, patience, and suggestions. It made for a great experience and I *will* be back...and when I return I am ordering the Henny'colada and that candy bowl drink you mentioned. #TilNextTime (I just ordered Lobster Mac & Cheese to go. That'll be our side for tonight's dinner) read more

Krustaceans Seafood - Hurricane and the Swamp Thing. - Seafood Near Me - Lewisville, Texas

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Greeted at door. Exceptional service and food was great! Had the fish and fries with a a henny colada. A must have. Great music..chill and relaxing. The employees make you feel like family. Great place will be a regular when I visit here read more

The service after ordering was not good. The food didn't come in a bag so it gets cold fast. You have to ask for gloves and shell crackers. The crab legs were so small there was practically no meat in them. Won't be back. read more

The food was extremely good, however, the wait time was horrible. We finally got our food and placed an additional order to go and had to wait almost an hour after dining for the to go order. They were so understaffed, yet the employees were very pleasant. The cashier was taking orders, making drinks and serving. Trying to multitask with a smile. read more

Great atmosphere. Fast servic. Seasoned food! I felt welcomed and I would highly recommend it! read more

Krustaceans Seafood - Fish, shrimp and chips - Seafood Near Me - Lewisville, Texas

Food and service was outstanding no complaints very clean environment. By far the best fried lobster and red velvet waffle I've had. Enjoyed my visit will be returning. read more

Krustaceans Seafood - tail and red velvet waffle - Seafood Near Me - Lewisville, Texas

This here food has been amazing each and every time I visit. The service was quick-took about 12 mins from order to leaving. Cooked to perfection, taste is definitely on point and a very satisfying meal. Whether you dine in, which is a very colorful place, or take it to go....you won't be disappointed. Thank me later. read more

Krustaceans Seafood - Catfish and shrimp lunch special - Seafood Near Me - Lewisville, Texas

Had great experience here with family and food was great. The staff were great and loved the fried fish and shrimp. The drinks was good too.

The food was great and service was great. Good place to get together with friends and family. Try the drinks.

My wife and I heard about this place on TicToc, and decided to drive an hour to get there. First things first. We arrived at 11:00 am sharp. We were their first customer of the day. We ordered fried lobster(2), and we ordered their stuffed baked potatoes, with crab meat, shrimp, lobster, and 5 cheeses. We also order a crab boil. After paying, and being seated, 25 minutes later, a server came an informed us that they were out of lobster... and that they were out of baked potatoes.. and they were out of macaroni and shrimp. Offered us another crab boil but no return on our $90 dollars that we had just spent. 1 hour later, we finally got the crab boil, which came to the table cold, and I mean everything cold.. the potatoes wedges, shrimp, crab, corn, and sause was at room temperature.. We were very disappointed at this restaurant and we will not be back.. In my opinion, save your time and money and try another seafood restaurant. read more

Krustaceans Seafood - Picture of the front door to the restaurant - Seafood Near Me - Lewisville, Texas

Serving sizes are great! The food was very well seasoned and well priced! I will definitely go back and try the other menu items soon. Service was fast and friendly! read more

The food was absolutely delicious! The service was great. The Staff was so friendly. We will definitely be back.

The food was great! The service was friendly too, which is always a plus. They have so many options, I can't wait to return for more.

I placed an online order and I was missing the sauces and fries were not seasoned with hot Cajun seasoning I paid 50 cents extra for.

OMG! Krustacean's where have you been in my life? Everyone was nice, the food was amazing, and the music was great, too. I've been missing a seafood boil since I left Maryland. I have a new favorite seafood restaurant. I wasn't sure if it was a sit down restaurant or not. I was pleasantly surprised it was counter service and the food is brought to you. Grab a bib and some gloves and bring your empty stomachs. I'll be back to try all the other sauces!!!! read more

Got there 35 minutes before closing and they refused to make order, they advised the kitchen was closed

This place is amazing! Great service and flavor on point. Can't wait to try their fried items. Will be coming back soon.

Long wait and very unprofessional staff. Waiter Jawaun needs more customer service training when it comes to addressing staff. Won't be returning to this location read more

We saw this place on tiktok and could not wait, but looks like an hour was the max we were willing to. Never got to order. We showed up at 5:45pm on the dot, was about 5 people back in line. By the time we got up to the front (about 7 min), they came out and said they weren't taking orders for another 15 min. Seems reasonable, especially for how small it is and how many people were in there. But 15 min comes and goes, another 10 min, line is piling up behind us, all the way to the door, a couple of people come in from another entrance and order, another 10 min goes by then they come out and say it'll be another 15 min. At 6:42pm, they tell another person it will be another 15 min. Now only half the tables are full and almost everyone has food. And, there's are several employees just standing in the bar area, an employee on uniform sitting at the bar eating, and two guys pull in that work there and just walk in and starting running food. Sucks, I brought my family of 6 for a spring break surprise - I guess I didn't need to spend that money after all. read more

Food was great. Alexis was very helpful. The food was so good, very tasteful. Answered all of our in depth questions. Very attentive customer service for our first time. We will definitely be back. read more

I'm actually so confused how this place has any good reviews . Me and my family came here off of a Tiktok review for a birthday . We arrived around 5:30 and ordered food around 6. Not only did our food not come to us until around 8, but everything was cold . When I say cold, I mean it feels like the corn came directly out of the fridge . The sausage is not crab boil sausage but some type of hot dog and the potatoes were diced like lemon slices, hard and impossible to find in the sauce . I ordered the shrimp & krab platter which was supposed to come with 2 clusters and 10 shrimp . It came with 5-6 shrimp and the tiniest crab cluster I've ever seen. do not be fooled by the photos . I'm not sure what baby crab they pulled these little clusters off of but they were , no lie, no bigger than the length of my hand ... the one good thing is that the drinks were okay. Not strong , but okay lol but when we went to order more about an hour into our wait, the person that had taken over behind the counter didn't know how to make any drinks. 1 person in our party just ordered French fries . They came out ... surprise surprise , freezing cold and rock hard AFTER the rest of our frigid food had come out AND already been eaten ... just how ? There were no updates keeping us aware of timeline , not that doing so would warrant this wait . Disappointed all around read more

The first time that I went to this establishment the food was good. I came back a second with friends. THIS EXPERIENCE WAS HORRIBLE. The wait time was 2 hours for Fish!!! Really for FISH?!!! After three of us received and ate our food, one individual in our party still had not received his food. When this was brought to the attention of the waitress she said she would check on it and never came back. After several minutes we had to approach the employees at the register to ask about the order. We were informed that his order had been missed by the kitchen and they would start working on his order. We advised the staff that a refund would be preferred, having already waited hours and most of the party having finished eating. We were then informed by a very rude and confrontational manager that there are no refunds and all sales are final. When asked if they had a responsibility to provide their customers with food in a timely manner they said that they were trying to provide the food in a timely manner from the time they were advised of the issue (hours into the experience). They seem to not understand that providing food in a timely manner means a timely manner from the time that the customer places the order not when you realize you messed up. After dealing with the rude manager for another 25 minutes, a time period during which the food was still not complete, we were finally able to get a refund provided by the manager who snatched the money out of the drawer and all but threw it at us. IF YOU HAVE SELF RESPECT DO NOT GO HERE!!!!!! read more

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I was excited to try this place. Waited in line for 15 mins. A young lady cut in front of me at the last second before I walked up to the counter she had come from a table so I let it go. Starting my order was informed lunch menu ended, it was 2 o'clock on the dot. They wanted me to pay 5-6 more for the same items. read more

Long wait time since they have gone viral on Tiktok but it is worth the wait. Hot & delicious. Employee are nice. 10/10 recommend.

My kids and I arrived at Kristaceans 7:30. Approached the service desk to order our food. A waiter immediately stop us and said "oh we can't take anymore orders we are closed" then another guy behind the counter second to what the waiter said. Yes we are closed, I then asked if I could place a more orders. Staff advised that they cannot take any orders. I was shocked due to the tone of his voice and the timing. We arrived at 7:30 and the service hours on the front door states that the restaurant hours are Sunday 11am-8pm. I would never come back customer service wasn't good! The workers could have simple said in a professional manner ma'am I do apologize but we are closed....the workers seemed aggravated. They turned my group around and another couple. I would never come back they are rude and unprofessional. read more

Krustaceans Seafood - krustaceans Saefood - Seafood Near Me - Lewisville, Texas

The food is wonderful. If you go on their first week day, Wednesday there will be a long wait. Thursdays are calm compared to folks jonesing from on Monday and Tuesday for their seafood. read more

I love the food. The ambiance is relaxed and smooth. Music is not too loud. Service was outstanding. Black owned. One of the owners is a server. He was friendly and showed care for each customer. I definitely recommend it. read more

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If you haven't tried Krustaceans Seafood DTX yet, what are you waiting for!?!?!? Food is super yummy, we had the seaside platter with lobster tails, cajun seasoning and garlic butter as well as the fried shrimp, will definitely be in our regular rotation!! Sorry no pics, we were hungry lol read more

Customer service, food, and drinks were great! This is a gem that Lewisville needed! read more

Krustaceans Seafood - Catfish and Red Velvet Waffle - Seafood Near Me - Lewisville, Texas

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