We arrived and was asked if I've been before, which was a few years ago. There was a bit of a learning curve with the new touchpad system but we learned fast. Our server offered us wasabi, ponzu, eel sauce, and spicy mayo. We then figured out you order water/drinks on the tablet. I think they should add sauces or a server button on the tablet too. When then food came out, I pleasantly surprised on how nice and fresh the nigiri was. Plates came out fast from the tablet and had a good amount of options. A fun interactive vibe with bright lights, moving plates, robots delivering water, and japanese cartoon sideshows playing on a tablet. Bussing your own plates felt like adding points to your score. The winner of the show was the ice cream with fried red bean Taiyaki. Definitely end with that! read more

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Service great! Vibe great! But the FOOD, y'all need to get the Eel!!! It's my favorite. Definitely a nice place to have a double date but it's just a little pricey. read more

I came here with my boyfriend and my daughter for dinner. The facility is on the smaller end, so you have to wait for seating outside. It does get pretty packed so it's best to get there early. My party of 3 waited around 40min. Upon entering, you are seated and given a run down of how everything works. You have a screen above the table (picture) where you order drinks and the specialty items like dessert and ramen. All the sushi is on a conveyor belt that runs past all the tables. Your drinks come to you by a yellow robot, it's pretty cool! I enjoyed it a lot. The food itself is pretty tasty. Everything is pretty fresh as people are constantly eating and it's constantly being refilled. My favorite sushi was a seared miso salmon with cream cheese, it was so good! I also ordered the miso ramen which I wasn't a big fan of. It was a bit saltier than expected. Dessert wise I got some ice cream mochi and the fried takoyaki. Both were very good and definitely worth a try! The strawberry mochi was my favorite dessert. The bathrooms here are very clean. You can see their cleaning expectations on the door which I liked. A fun plus about this place is the more plates of sushi you eat then you get little prizes from a ball machine! We won 2 snoopy themed keychains during our time there. Overall, I very much enjoyed myself here. I would definitely come back for this experience. If you're worried about being overwhelmed or confused, you can call the server to help you through the tablet on your table. They are all very helpful! read more

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I LOVE this place!!! This used to be called the Sushi Station, which tells you how long I've been coming here. Not only do they have the revolving sushi station, but they also have a hot food menu which is pretty good. Always fast, always good, always affordable!!!! I highly recommend, especially since they have much more than sushi here!!!! Grade: A read more

I finally made my way to Kura and I was not disappointed! When my daughter's friend and soccer teammate invited us to join her for a birthday dinner at "the robot sushi place," my daughter was sold and so was I. Okay maybe we invited ourselves, but either way, we went! We had a short wait upon arrival since the birthday girl had been before and knew to sign up for the waitlist upon arrival. Once seated, we learned the way pretty quickly and sampled all kinds of small plates from the conveyer belt. We also ordered drinks and some specially made sushi dishes - both delivered right to our table. The sushi was actually very good quality - better than what I expected -- and the concept is a fun, unique experience too. We'll be back! read more

My daughter and I love going out for sushi when we're out running errands. This was nearby so we thought we'd check it out even though I had reservations about eating off a conveyor belt. I should have listened to myself. Upon walking in we stood for a few seconds looking for a hostess or employee to be seated but there was no one. We too a seat and an employee came over asking if we checked in with the hostess. I apologized and explained we didn't see anyone nor a sign that said wait to be seated. She rolled her eyes at us and said she'd be right back. I mean, it certainly didn't look like the type of place that would have a hostess or even wait service. We sat and watched dozens upon dozens of empty sushi containers slowly roll past us. Finally, a few scattered, sad options rolled by. There are little signs before some plates that have names like "Spider roll, Tiger roll etc but it was impossible to know exactly what ingredients were going to be in them so we wasted a few pieces due to allergies and dislikes. Most notably, the sushi was all warm, poorly prepared and disgusting! We had more "sushi" if you can even call it that left on the table then we ended up choking down. My daughter had been to a similar place with friends and said that after you slide your empty plates into a little receptacle at the table that you were supposed to get a "surprise toy" that rolled down to your table. The contraption made an exciting noise a couple of times but alas, no ball ever came out. Everything is served on a conveyor belt or by a little robot and there was no option on our $60 bill to not leave a tip. We never saw a waitress after the one who stopped by to roll her eyes at us. Horrible food, no service, waste of money. Hopefully we don't get food poisoning. read more

Kura Revolving Sushi Bar - Sad sushi - Sushi Bars Near Me - Phoenix, Arizona

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I love the concept. Sushi straight to your table as well as robotic server with your drinks, fun! Sushi rolls are tiny but filling. As is the ramen. The amount you get is no more than a cup of noodles. My happiness did lay in inari, the spider hand roll & crunchy roll. I do appreciate the friendly staff:) read more

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Food was fast Service was by both server and robot Ambiance is clean and efficient All plates are $3.50 unless order hot-food then price can different. The promo of 15 plates get a prize will just give you a lego toy, so dont need to jump on the train trying to eat 15 plates worth LL Def for a quicky sushi crave, worth the c read more

Kura Revolving Sushi Bar - 15 plate give u a lego sushi - Sushi Bars Near Me - Phoenix, Arizona

We walked in at opening. It was my first time. We were seated and everything was explained to us in detail. We ordered drinks and were on our way to eating! Great selection of pieces to choose from, including appetizers and desserts. They charge per plate. Definitely recommend! read more

Kura Revolving Sushi Bar - Kitchen - Sushi Bars Near Me - Phoenix, Arizona

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Food = 4.1 Customer service = 4.0 LATE POST (from April) Day 3 in Phoenix for National Club Volleyball tournament and our girls and coach wanted sushi. So coach said there's a conveyor belt sushi spot, so we all agree and Uber to the restaurant. After a short wait they jam 8 of us into one table, we were all hungry so we made it work. We order drinks waters and hot tea since our table must have been at the end of the conveyor belt since there were only pictures of the food but NO FOOD. We received our drinks and we laughed and became creative were to place our cups because our special orders and the food on belt started showing up. Each plate is $3.50 and we kept knocking out plates and after every 15 plates your table receives a Pokèman like ball that has a collector pin inside. We got to 50 plates and we were just hit our stride of food then 6 spider rolls plates show up on our special train, I guess they finally decided to fill all our Spider roll orders at the same time. So I ate 4 of the Spider rolls by myself and the rest of the meal everyone kept asking if we should more Spider rolls ‍. We get to 85 plates & everyone slowed down, but we all said we want one more collector pin so we gutted up and ate 5 more plates but we didn't see two empty plates on the table so our final plate total was 92. Now you would think that the food quality was superior after reading this review but in fact it was average since no one item was super fresh, stood out, or pictured. We as a group were enjoying each other company's mixed in with hunger = a great overall experience and smiles. Customer service could be better since we had to ask for refills for our drinks. You figure they would pay more attention to this since all the ordering is done by phone or at the table and empty plates go directly into a chute that counts them. read more

Kura Revolving Sushi Bar - Eight people on a small table but we made it work. We were all smiles ever though we were waiting for food on the conveyor belt. - Sushi Bars Near Me - Phoenix, Arizona

This is basically an attempt at creating a "fast food" style cafeteria sushi & ramen. The best part about the experience is the robot, that unlike the management wants to hang around you awhile! Yes, robots are like that, kind of needy; if they only knew that they can make sushi A LOT better that their captors. I guarantee that your kids will want to spend quality time with the beverage robot, perhaps to dance. Alas, the instructive "servers" that don't really serve are quick to criticize you when you don't follow the Kuru Protocol, that is evidently more important than quality food. The only decent dishes are the plain and toro versions of salmon and tuna. The paper thin sliced fish evidently pays for the cute Kuru robot and the Critical Servers. The main greeter was super nice and Asian, so perhaps the folks that work here need to spend some time in Japan, which I have, and prefer. The only other cafeteria style sushi restaurant had locations in Seattle and LA, but succumbed to COVID economics. That was Blue C Sushi. I am, however, shocked that one tuna sushi dish read more

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The app itself is great, but the only issue I have is that it doesn't take into account the wait time of the resturaunt. For instance, I booked a 6:20 reservation, but I "check in" when I get to the resturaunt. It's now 6:50 and I'm still waiting for everyone that was standing here before me to get seated. What is the point of a reservation if I don't get seated at the time I requested? EDIT: We didn't get seated until 7 read more

Sushi was great, service was fairly easy. Was seated quickly with a reservation. Lots of options to choose from! I did notice a bleach smell when walking in I that was a little off putting... read more

When seated, was asked if we had been to Kura before (yes) and if we needed any wasabi (yes), soy sauce (already at table) or anything else (not yet). Waited over 10 min before I got up to ask the same staff member for wasabi (chatting it up with fellow employee). He then brought it over - but like, isn't this a fast paced eating environment? The customer literally grabs the food they want or orders from a screen. Next up, ordered beverages on the screen, then proceeded to wait over 15 min to add another beverage in hopes it would get someone's attention. Then waited another 15 min before going to staff to find out where the beverages might be. Staff said they'd check on it. After another 15 min (45+ min at this point) we decided that we didn't want the beverages because at this point we were getting full, irritated at the lack of service, and just wanting to leave. Called over another member of the staff to let them know and was told that they didn't have either beverage. Like what?? Why wait for over 45 min to let the customer know this? If you know you're out of or replacing the syrup, let the customer know that you're out or that it'll be a bit and better yet offer a substitute. Anyway, completely surprised by this when all I could say that it was fine because we didn't want the beverages. He told me to let the staff who was going to check us out, to know that we didn't get the drinks and they will remove them. Funny thing is, same person gave us our bill and don't remove the drinks. Had to wait MORE time to call over another person to have the bill corrected. So frustrating. read more

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It's fine lol. Sometimes it's hard to get the little plate out from the conveyor belt. The sushi is as good as it's gonna get at a revolving sushi bar. Nice spot to go with friends read more

This place is amazing. Typically if you go during the day, there are no lines to get in. During the end of the day, specifically weekends, it can get quite busy. It can take up to 1 hour and a half just to be seated so plan accordingly on the weekend. The experience is awesome. One of the better revolving sushi establishments that I've been to. The choices are descent but everything is fresh. There is plenty of seating and food to choose from. I like how we can see the chefs cook and the robot that brings out items. I think it's very affordable and the staff are generally nice. read more

Kura Revolving Sushi Bar - Shrimp Udon Soup - Sushi Bars Near Me - Phoenix, Arizona

Option 1 - Balanced & Clear (Best Choice) We tried Kura Revolving Sushi Bar and ended up leaving before we even ordered. The whole point of going was to enjoy the revolving sushi experience--seeing the options come by and picking what looks good. Unfortunately, there was very little food on the conveyor belt when we were seated. We were told we could order from the menu, but that completely defeats the purpose. If we're going to order off a screen or board, we'd rather just go to a traditional sushi restaurant. The check-in process also felt impersonal, and we were told to wait outside in the heat instead of being accommodated. Overall, it just wasn't the experience we were looking for, and we won't be back. read more

My coworker and I stopped by for lunch on a random Monday around noon. It was my first time here, and I was pleasantly pleased with my experience. Our server was super nice and took the time to explain how everything worked, from how to open the trays to the process of grabbing plates from the conveyor belt. A highlight was the adorable little robot that delivered our drinks! If you don't find what you like on the conveyor belt, you can always order from the touchscreen menu, which is a nice touch. They had a decent variety of rolls and sashimi, though I was hoping for a bit more selection. When we first sat down, the choices were pretty sparse, but as more people arrived, the amount of food on the conveyor picked up. I tried about six different plates, including some rolls and sashimi. One that caught my eye was the tamago--I'd never heard of it before and was intrigued by the yellow topping. It turned out to be eggs on top of rice, and I loved it! Simple yet delicious, especially if you're into cool-looking eggs like I am. Another outstanding plate was the Umami Oil Seared Beef roll - it was super flavorful and the texture of the beef was melt in your mouth. The only one I didn't like was the Hokkaido Scallop, but that was probably just because it was too fishy for me. Each plate was $3.40, with some of the more exclusive options being a bit pricier. Luckily, my company was footing the bill, so I didn't worry too much about the cost. Overall, Kura is a fun spot for a quick and interactive sushi experience. I'd definitely go back, especially if someone else is picking up the tab (because you can easily go overboard with this style of dining lol). read more

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The food here is amazing. The scallops are to die for. And their hand roll game is fire! Their service here sucks. All of the workers are half asleep. They're inattentive and will literally take 12 business days to bring you sauce, ginger, refill. Your first order of sauces and drinks comes with a singing robot (pointless). After that good luck getting anything from a server. I do NOT recommend coming here during hours that there will be a lot of people. Come here when it is dead and only a handful of people. Or else there will be ZERO selection on the conveyor belt and the tablet you order from won't let you order because everyone is ordering and they can't keep up. Honestly the 3 stars are literally for the 2 scallop options they have and their hand rolls because they are that good. read more

I had a very long hair in my rice in the sushi yuck! I have been going here for 5 years and certainly wont be back. That's disgusting. read more

Wow. By far the worst sushi experience we have ever had. I hardly write reviews but want to warn people before disappointment!!! Absolutely disgusting, and we LOVE SUSHI. Walking in it smelled of bleach which should have been our first sign, but we are fairly adventurous and couldn't wait to try this place. Menu was disappointing and presentation was bad. Miso soup tasted like mop water. Tuna roll and cali roll, I don't even know but yikes. After we got our order of edamame which is generally served hot, was ice cold. We paid our $30 bill and walked out after about 10 minutes. Staff were friendly, unfortunately the food didn't have the same quality. Will not be returning. read more

Tried it when it first opened in Phoenix a couple of years ago and it was just tolerable due to the novelty. Fish portions were stingy - but it was fresh. Took my family there tonight for dinner. $150 later and I was longing for grocery store sushi. What a disappointment. Looks like their board of directors are focused on maximizing profits rather than proving anything close to Japanese cuisine. If they keep going in this direction, I predict that they won't be around in 2 years. Go to literally any other sushi place in town.... read more

I love Kura! I wish there was a location near me. On second thought, no I don't... Because I would spend all of my money and time there. Me and bae came here when our plans for the day were cancelled and suddenly we had a free day. We had been to the Gilbert location before when they were doing a One Piece collab.. Sad to say I missed the Pikmin collab, but we still got a cute keychain after eating 15 plates like the champs we are! I think Kura is decently priced (especially because the sushi is GOOD!), after our two visits to separate locations, I can tell yall to guesstimate spending ~30 per person here. It's also so CUTE! What a nice date spot! And makes for nice stories too. A cute singing robot delivers your drinks. There's a prize machine in every booth. Definitely one of my favorite date spots around! I can't wait to see what their next collab will be! read more

Yummy sushi with a great variety. It's a clean and sleek restaurant with comfy seating. Worth it.

Came here for the first time today. Super cool experience. We came around 3/4pm and unfortunately it seemed like a lot of the sushi pods were empty so we had to order most of the food to be sent to the table. The sushi pods looked to be full when we were leaving however--in time for the 5pm dinner rush. Workers were helpful. A little robot brings your drinks out for you. Super neat spot. read more

Kura Revolving Sushi Bar - Sushi Bars Near Me - Phoenix, Arizona

Went to Kura before a concert. Made a reservation ahead of time and was seated promptly when we arrived. We? Party of 25 lol. Food was great and quick, staff was super friendly and accommodating to us. Kitchen staff were quick and everything that came out was delicious. Ado approved read more

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Took our party of three a while to get seated even though there was plenty of seating. I like the style of this restaurant because once you get seated you can start eating your food. The fish was really great quality i kept going back and grabbing the scallop and salmon nigiri. It's nice that you are able to choose from a variety of sushi options and going with a group is nice because all the plates are the same price and it is easy to split the bill. Will be coming back and ordering off the screen menu next time! read more

Kura Revolving Sushi Bar - seared scallops, spider roll, fried shrimp roll - Sushi Bars Near Me - Phoenix, Arizona

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Decent variety of sushi and other foods. Food quality is ok and more fresh than Fry's or Safeway sushi. But good luck on getting specialty rolls because they're usually gone before the belt reaches you. Experience and atmosphere is super fun and staff are really friendly. Strongly recommend making sure all guest have a fair chance at getting specialty rolls. If we have to order from the menu it takes away from the experience and might as well just go to fry's. 4 stars because the atmosphere of the restaurant and menu options make up for the lack of conveyor belt foods. read more

I scheduled on the app, but when I arrived, it was busy and I still had to wait about 15-20 minutes to be seated. after waiting 40 mins for the app to say to go There were a lot of people waiting outside too. I had five plates of sushi before I even got my drink. I ended up getting 7 plates total, and the drink alone was $3.50. Each plate was also $3.50, so I spent $24.50 just on small portions. Most plates only had 2-3 tiny pieces of sushi, so it felt like I was paying a dollar per bite. The sushi quality was decent, but for that price, I expected more. When I go out to eat, I want to feel like I'm getting my money's worth. I'd rather go to Taharu Sushi--even if they don't have as many options or the highest quality--because I can get 4-6 pieces per plate for $2-3 and eat 6-12 plates without breaking the bank. The customer service here was nice, the place was clean, and they did have a good selection. But if you're looking to actually fill up without spending a ton, this probably isn't the spot. Three words: simple, overpriced, decent. read more

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Good sushi, friendly staff, but overpriced, they make interesting collaborations that are pretty cool. Overall, pretty good. If you are prepared to spend $90+ dollars on food, you should come here ( same goes for all the locations). read more

My favorite sushi spot when I was living in Arizona! What cute concept of having sushi on a conveyor belt! Parking is no problem because there is plenty of spots! Service could use improvement by being more attentive. They have a little robot that gives you your beverages after you order. You have the option of either selecting what you want from their touch screen menu or you can just pick a plate that is on the conveyor belt. I prefered ordering from the touchscreen menu only because I could tell that some dishes on the belt were sitting there for awhile. There are many sushi options to choose from, ranging from sashimi, nigiri, handrolls, baked rolls, regular rolls, and even ramen (but I'll pass on that!) the fish was very fresh and the sushi tasted very delicious. After you finish a dish, you toss it into the disposal next to your table and it counts how many dishes you ordered. Once you hit 15 dishes, you get a prize that falls down from their prize machine that is above where you are seated. It usually is a little keychain and it's super cute! Food is 8/10. Pricing is decent and it's $3.50/plate for most of theit plates BUT be warned, it adds up FAST! I would definitely return and recommend! So excited they're opening one soon near where I live now at Santa Anita mall in Arcadia! :) read more

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They were very quick to let us in and very welcoming. I went with a friend, but they offered to show us how it all worked. The sushi was good and tasted fresh. For medium priced sushi, it was great! The decoration was fun as well- lots of anime characters, they had the Japanese ball machines, and the staff was dressed to fit the vibe. They also have robots that brought out our drinks. Such a fun place to go! read more

Kura Revolving Sushi Bar - Robot - Sushi Bars Near Me - Phoenix, Arizona

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This is an entertaining sushi experience. If you'd like to sample many sushi rolls, this is a great place for it. They offer 2 pieces or 1 piece per plate. Each plate is $3.50. You can order off of the screen that's in front of you, and you can also order drinks through that too. The robot will bring your drinks, and waiters will refill. I found the quality of sushi to be acceptable. If you eat 15 dishes, you get a lego ball that has the shape of a sushi bite. This place is family friendly, and waiters are friendly. We went on a Friday night, and we had to wait for 45 minutes. read more