Wally's Carpet did an outstanding job in our Redlands home. We had originally planned to install…read morecarpet, but once the old flooring was removed, it turned out the floor could be leveled for luxury vinyl planks. I called our sales rep Tom immediately, and both he and the owner came to the house that same day and agreed to the change. I cannot overemphasize how knowledgeable Tom is about flooring. He had recommended LVP from the beginning, but I was concerned about the floors being uneven. He went above and beyond to make sure we chose what was best for the house and that we were truly happy with the result. We feel so blessed to have worked with Tom and Wally's Carpet. They understood that we have a special needs child and how important this flooring was to our family. They leveled the floors, changed the order quickly, and made sure everything was done right. The floor looks absolutely stunning in our craftsman home. Wally's provides true professionalism, genuine care, and expert service. We highly recommend them.

TERRIBLE! They DOUBLED THE QUOTE after we told them to…read moreeliminate one of the projects! Disrespectful and UNPROFESSIONAL "NO SHOW" for two measuring appointments. Not trustworthy. Beware.

Me and the wife hired Mike's to redo the flooring in our entire house. This included carpet,…read morehardwood and tile. Charles was a easy to work with, very helpful and professional. Their team did a very professional and clean job. I would highly recommend them to anyone looking for new flooring.

This review is overdue praise for a fantastic company. This past April, I had the cheap carpet and…read moredamaged laminate in my condo replaced entirely with wood look porcelain tile throughout the home and it came out AMAZING!! I had been shopping for tile for quite some time, since I wanted something that was water, stain (read "pet') resistant but mimicked the beauty of wood. After looking at several other companies more towards L.A., I came across Mike's right here in my own backyard of Redlands and that's when I knew my search was over. On my first visit, I showed up 5 minutes before closing and I was still waved in by smiling employees who took the time to speak with me, showed me samples and made an appointment for a free in-home estimate. Sweet-natured, considerate Project Manager Hector turned out to have a fabulous eye for design and an appreciation for what I was trying to do, by emphasizing the unique shape of the home (a hexagon within a hexagon with an interior courtyard) and drew up an elegant floor plan. He also directed me to Empire Tile in San Bernardino, which I had never heard of and would have saved me several trips down the 10 Freeway West if I had. The moment I walked in, I saw a display from a manufacturer in Spain called Porcelanosa that had a gorgeous, organic looking long, wide plank tile called Bernes Haya, the first sample that literally made me smile and say, "That's it, that's the one." Now I had my tile and my installation company, how did it all actually go? The crew that worked on my home, Dave, Darryl and Aidan (sp?) were, in a word, FANTASTIC! They were personable, respectful, funny, and so dedicated to my house getting the best possible outcome I was deeply impressed. The shape of the condo with its abundance of angles proved to be a considerable challenge, but they proved themselves to be more than a match for it. No detail was overlooked, no area simply filled in with grout, they did a masterful job of cutting even the smallest or most uniquely shaped pieces to allow complete tile coverage. They had to improvise on more than one occasion, with undercutting door sills and jambs, and finding just the right angle or location for the perfect tile placement. In addition, they kept me informed of every concern or issue and patiently answered my many questions. Even while sitting in the driveway on their lunch breaks, they helped a neighbor unlock her car to retrieve the keys still in her ignition and assist another with her pesticide sprayer! They were that helpful and caring, I wanted to adopt them! I've never seen a harder working, unfailingly polite and talented crew. It was a masterful job, and everyone that has seen the floor in person is just blown away. I've passed out several business cards to my neighbors and friends and can not recommend them highly enough!

The right price and great service, literally could not ask for more from a carpet installer. Our…read more(numerous) projects were each on the smaller side - but they've been fair, helpful and friendly every time.

Guys were great and did a fantastic job! On time and the…read moreprice was right for us. Even fixed things we were not sure how it was going to done.

Great communication, fast service, reasonable price, happy with their service, I don't know what…read moreelse I can say besides this,

We have shopped around for flooring from many companies. I walked into the Highland store and Tom…read morehelped us with flooring choices. We selected the proteck water promo vinyl plank. We are beyond thrilled with the product and services. I would t look anywhere else for flooring! Tom is amazing!

Located right on Yucaipa Blvd, I found this carpet store to have everything I needed. Their prices…read morewere great, service impeccable, and the installation was flawless. I couldn't ask for anything more. I highly recommend M&M Carpets in Yucaipa, CA for any flooring needs you may have. Great job to Lacey at the front desk and her team. Jesse the installer was awesome too!

Service is everything!Lacey was so helpful and patient, where several other places were not…read more She suggested I take the books home to compare lighting . Carpet is thick and high quality, am so satisfied with my choice. The guys were professional in their work ethic especially since my A/C wasn't working. Thanks again...

Before we moved in, we replaced all of the flooring, except for bathrooms. We went with a high…read morequality laminate. Stafford's had better prices than the competition on material and installation. I have found no issues with the installation and recommend them.

It was a pleasure dealing with your company for our flooring project! All of you (John, Pedro,…read moreGeorge Sr. & George Jr.) have been patient, polite and very professional. You guys installed our carpet when we first moved into our home in 2004 and we loved our carpet so we chose to use you again. We didn't even entertain any other quotes and so glad that I did not. We went with my gut and very happy we did. The guys are still here working today, but I wanted to make sure that you knew how great the Georges are: they show up early everyday and work hard ALL day and most importantly, seem happy to be working for Stafford. They also do EXCELLENT work!!!

I am so excited that I found this place. I had stains in…read moreexisting carpet. Katherine was so wonderful in recommending the proper treatment to get my stains out. She saved my carpet without me needing to replace it. Her guidance in what to do with my hallway hardwood flooring, I'm so grateful how everything turned out. Hands down highly recommended. 10 out 10 They were so enjoyable to work with and knowledgeable in what they do. It makes me want to have new projects. It's great when you can trust the business you are going to.

Spent over $4000 on carpeting that they advertised as "pet friendly" and it definitely is NOT!…read moreAfter less than 4 years, the seams are coming apart and the loops are pulling up everywhere. Worst quality carpet and installation ever! Stay away from this place!

Always friendly, reasonable prices, lots of great products to choose from, and would recommend.read more

I've had carpeting, wood, and baseboard all installed at different times. I loved that I could…read moretalk to the guys about what our needs where, and they explained the different options in a way that they showed how much they listened. It's a cool little family-run place, going in-person to look at options and talk about price is great, and as long as you're ok with real animal trophy heads, it's cozy inside - they even have a little play area with toys for the kids. Installation was professional, and when I needed something they answered my call every time.