They are liars! I bought my ring in 2019 and they said if I keep the receipt they will refund me…read more-10% of the purchase price if I decide to return at anytime. I came back in 2026 and they offer me less than -50% of my purchase price and they point to signs about -10% off current market value which weren't there before when I originally purchased and what was promised in 2019. They do not honor their word and are scammers!

I came here today to pierce my daughter's ears. She is about 18 months. The man who helped me did…read morea really good job and has a really good eye for accuracy. I didn't get a chance to look at the jewelry, but there was a lot of selection.

I've bought so many gorgeous 18k pieces from her, and each one is just stunning. Seriously, her…read morejewelry is top-notch, and I'm always so happy with my purchases. She's incredibly sweet and makes the whole experience so enjoyable. You won't regret shopping with her, I promise! I also had a lot of jewelry fixed with the best value, and she has a person there to fix it on Sunday. Service is fast.

I had gone to a couple of the other stores in the center, they were pushy and kept trying to sell…read moreme items that I said I have no interest in, which is such a turn off when trying to buy jewelry. I saw chi Thuy Anh's shop which gives a more home feel to it and decided to check it out. When I entered, she asked if I was looking for something in particular and pointed me to the section. Chi Thuy Anh is super cute to talk to. She gives you a lot of personal space to look at what you want, answers any questions you may have, and will give her opinion when asked. I ended up buying a couple of pieces and will definitely buy from her again.

If you want to buy jade jewelry of high quality in South Bay, this store is highly recommended…read morealthough it's small. The owner has been running the jade jewelry business for a long time (more than 50 years). She is specialized in jade jewelry.

Husband and I went in looking for a jade bangle, it's not about the quantity, but the quality, &…read moreAnne's had amazing quality jade. Anne was very sweet, helpful and knowledgeable in helping us select the right jade bangle. Highly recommend!

IMHO After having…read morelunch nearby, we decided to check out the Grand Century Mall and walked into Tran Dac Jewelry, a beautiful and bright jewelry store. Unbeknownst to me, my friend wanted information on selling coins. Not only does Tan Dac sell jewelry, but they also buy coins and gold! Tony, the proprietor (I think) was very helpful and friendly. While the menfolk were chatting, my friend and I checked out the beautiful display cases of sparkly diamond jewelry. We looked at some beautiful diamond hoop earrings as a possible gift. We received friendly service throughout, which will definitely make me want to return! Thank you, Tony and staff!

At first, I didn't plan on writing a review. However, after looking at the diamond pendant setting…read moreI received, I felt I needed to share my experience and warn anyone considering custom jewelry at TD. I traded in an existing bracelet and ordered a new diamond along with a very simple four-prong pendant setting. The salesperson who assisted me took photos of the exact design I wanted and told me it would be ready in two weeks. I paid $800 for the setting alone, which is already quite expensive for such a simple design. When I finally picked up the pendant, the first thing I noticed was that the bail was completely different from what I had requested. They replaced it with another bail, but honestly, the replacement looked even worse than the first one. Did they really think I wouldn't notice? I went back and told them that the bail was unacceptable. At that point, I hadn't even noticed the defects on the setting itself. Below are photos of the pendant design I requested and the defective pendant I actually received. You can judge the quality and workmanship for yourself. To be honest, if a jeweler cannot properly complete a very simple four-prong setting for a 5.4 mm diamond, I don't think this is a place worth spending your money on. This was not a complicated custom design or a difficult project. I expected basic craftsmanship and attention to detail, but unfortunately, that was not my experience . There is another issue I experienced, but I prefer not to include it here. I just want to advise others to be very careful and thoroughly inspect any jewelry you purchase from this store.

It's been a few years since this incident happened, but I've finally had time to sit down and write…read morea review. A friend recommended that I go to Tony to set a new loose diamond into the engagement ring my husband (then fiancé) proposed to me with. Since our style had evolved during our two-year engagement, we decided to update the ring- switching from gold prongs to white gold and adding a hidden halo. We trusted Tony to handle both the new diamond and the updated setting at the same time. I did receive my ring later than the originally agreed timeline, but at the time, I didn't think much of it and assumed everything was fine. However, when I later brought my ring to a reputable jeweler in the Bay Area for an appraisal, they examined it under magnification and pointed out multiple issues. The basket and prongs were poorly constructed, the diamonds were improperly set, and there were visible cracks throughout the setting- issues that were clearly not caused by normal wear and tear. I contacted Tony shortly after to address these concerns, and he asked me to bring the ring back for him to inspect. At that point, however, I had already lost confidence and did not feel comfortable returning, given the time, money, and trust I had already invested. The photos speak for themselves- this level of workmanship was extremely disappointing, especially for something as meaningful as an engagement ring.

Tony was fast and efficient to get my ring sized up in 10 minutes. Very clean establishment. I will…read morebe back for repairs and to buy jewelry.

My wife and I got her engagement ring and both of our wedding bands from Or Diamond, and we…read morecouldn't be happier with how everything turned out. The quality of their jewelry is absolutely beautiful, but the main reason I'm writing this is to highlight their incredible customer service. ​They genuinely treat you like family from the moment you walk in. What stands out the most is their absolute commitment to making sure you are 100% satisfied with your pieces. Even when there were minor miscommunications or hiccups along the way, they went completely out of their way to make things right, often at their own expense, and never once made us feel like an inconvenience. ​It is so rare to find a business that values its customers this much. I can't recommend Or Diamond enough if you want a jeweler you can truly trust!

My fiance and I had an amazing experience designing her engagement ring at Or Diamond. Prior to…read morediscovering Or Diamond, my fiance wanted to find a smaller jeweler that we could sit down with and have a more personal experience. From the start, we were welcomed very warmly and felt very comfortable interacting with Ly and Sovann. Ly was very patient and presented us with many options as we narrowed down what we ultimately wanted this special ring to look like. I wanted to add a special engraving to the ring that Ly kindly cautioned may be a little too detailed for the narrow space, but assured me they would figure out the best way to make it work. Not only were they able to add the exact look I was hoping for, but they also made a plastic mockup to show me prior to casting the ring. My fiance has gotten many compliments from strangers telling her how beautiful and sparkly her ring is. I'm very thankful for Or Diamond creating such a special ring and highly recommend them to anyone seeking their services.

My partner's mother gave him one of her rings to give to me as a promise ring and told him he could…read moreeither give it to me as is or have it redesigned. Because the ring carries a lot of sentimental value, we wanted to find a jeweler who would respect its meaning while helping us make a few changes. After doing research on jewelers who specialize in custom work, we decided to visit Dynasty Jewelers based on the consistently great reviews for Jorge and his son, Steven, and I'm so glad we did. From our initial meeting, Jorge was incredibly welcoming and genuinely eager to help. My partner showed him photos of design ideas for resizing and updating the ring, and Jorge gave honest, thoughtful feedback about what would ultimately look best while still preserving the original character of the piece. I emphasized my desire to make minimal changes in order to maintain its sentimental value, and Jorge completely understood that. The ring was ready within a week. When we picked it up, Jorge wasn't there, but Steven helped us and was just as wonderful. Even though Jorge was the one we had initially spoken with, Steven knew every detail of the changes that were made and explained the design choices and care instructions thoroughly. It really showed how much care and communication goes into their work as a family business. While we were there, I also brought in several pieces of jewelry I was considering selling. Instead of trying to buy them on the spot, Steven gave me honest advice on the best way to sell them in order to get the most value. I really appreciated that -- at no point did either Jorge or Steven try to simply win our business. They genuinely seemed focused on helping us make the best decisions. In the end, the ring turned out exactly how we envisioned it. It's beautiful, meaningful, and something I'll cherish forever. They also told us we could bring the ring back for cleaning, which we really appreciated. I highly recommend Dynasty Jewelers to anyone looking for honest guidance, quality craftsmanship, and people who truly care about their customers and the stories behind their jewelry.

Terrible buyer and unprofessional I asked him for a quote on a Rolex submariner hulk watch and he…read morecertainly knows the value but wanted me to tell him what I was looking to get, I simply said I was browsing around to see who gives me the highest quote, he's looking to lowball people. Aside from my Rolex I have a lot of gold, now he's earned this review and will never see my business

I highly recommend this shop. The staff are very customer-oriented and want to make sure you get…read moreyour needs met. I came in for an emergency watch battery replacement, and saw some items that are truly worth getting. Thanks!!

It's a good pawn shop to go to when you need a cash loan, and you can retrieve the gold/pawn items…read morewithin 4 months. Unfortunately, I could not make enough money to get my items back when I started working from home with the loan amount. The fee rate is high after the 4-month period. If you use the 10-days "grace" period after the due date it is even higher, and there is an extra big amount too as remote fee if you pay remotely, that is, by signing in to the account. You need to bring cash to get your items, as they do not accept checks or a debit card for loan repayment!!!!! Pawn wisely, and bring the items home within 4 months, and this a good option. I sold a gold chain last week, and they gave me a good price.